- Before
- Fields 10–20 coverage questions a week from claims, finance and underwriting while running bordereaux and renewals — and every answer is somewhere on page forty.
- Now
- Checks a cited answer across the whole program, saves it as a coverage note, and takes only the questions no clause answers.
One large loss, from question to signed coverage note
A ransomware attack locks the refrigeration controls at Kettleby Cold Storage in Joliet, Illinois, and an explosion and fire follow. Here is how the question “does our reinsurance respond?” is answered, screen by screen, in the working solution.
- 0112 Oct · 09:14
The question, asked in plain words
Tom Akers · Large loss property adjusterTom owns claim CM-26-04417: loss 3 Oct 2026 at 02:40, gross $14.6M. He asks “Does our reinsurance respond to the Kettleby fire caused by the ransomware attack?” It lands in the ceded team’s Waiting for you list.
“Wordings in force on the loss date · Every sentence carries its clause”
- 029.1 seconds
The claim read, then every treaty in force that day
The agentsThe loss fact reader takes the cause the adjuster recorded — ransomware on the refrigeration controls — and the amounts. The clause finder picks the wordings in force on 3 Oct 2026: five treaties, four endorsements applied, 2025 wordings kept for comparison. It searches 3,912 clauses; 14 articles match and 5 decide. The response assessor applies the inuring order, quota share first.
“Citation checker · 4 of 4 sentences carry a clause — one sentence rewritten to quote Art. 9.3 word for word.”
- 03Answered
Five treaties, one table
Response assessorThe quota share responds for 30%, $4.38M, under Art. 12.3. The per risk treaty does not respond under Art. 9.2–9.3, so $8.0M stays net. The catastrophe treaty is not reached — one risk, $10.22M net, below the $50M retention. The aggregate excludes it, and the casualty treaty responds only above its $5M retention, with 31 claimants reserved at $1.9M.
“Partly. $4.38M is recoverable; $8.0M the per risk treaty would have paid stays net.”
- 04One click
The treaty opened at the clause that decides
Nadia Brennan · Ceded reinsurance analystNadia opens the Property Per Risk Excess 2026 at Art. 9 Cyber Loss. The deciding words are highlighted: the fire and explosion write-back applies “unless that Cyber Incident is caused by … a Cyber Act”, and Art. 9.4(a) defines a Cyber Act as an unauthorised, malicious or criminal act involving a computer system. The margin shows what the clause decides, its cross-references and the 2025 wording beside it.
“Renewal slip line 14, agreed 18 Dec 2025, removed the Cyber Act write-back.”
- 05What-if
The same loss under last year’s wording
Nadia Brennan · Ceded reinsurance analystOne switch answers the same loss under the 2025 wordings. Both property treaties would have responded: $12.38M recoverable, because the 2025 Art. 9.3 gave back fire from “a Cyber Act or a Cyber Incident”. The answer says plainly that this is a what-if — the loss happened in 2026, so the 2026 wording decides.
“The 2026 renewal removed the words ‘a Cyber Act or’, which is the whole $8.0M difference.”
- 06Across the program
Where the program disagrees, flagged for renewal
Nadia Brennan · Ceded reinsurance analystClauses compared puts the cyber clause of every treaty side by side, tested on a ransomware fire like Kettleby. The quota share follows the Kettleby form; the per risk was narrowed at the 2026 renewal; the aggregate excludes cyber loss without exception; the casualty treaty gives back third-party injury. Nadia flags the difference for the 1 Jan 2027 renewal, and Simone Ricard and Gareth Olufemi are told.
“Two treaties follow a malicious-act loss, two do not, one partly — a ransomware fire is covered on the original policy and only partly reinsured.”
- 0709:31
Checked, and saved as a coverage note
Nadia Brennan · Ceded reinsurance analystNadia checks the answer and saves it as coverage note CN-26-031, drafted by the note writer: the question, then four numbered sentences, each citing its clause — including the notice owed to the per risk and quota share reinsurers by 2 November 2026 and the quota share’s $4.38M that may be cash-called. The record shows who did what, minute by minute.
- 08Signed
The Head of Ceded signs before it leaves the team
Gareth Olufemi · Head of Ceded ReinsuranceNadia sends the note to Gareth. He signs as Head of Ceded Reinsurance, with the position stated: quota share responds $4.38M, per risk does not respond. The note goes to Tom Akers and Mei-Lin Tan with the eight clauses it cites.
“Signed · Tom Akers sets the net reserve, Mei-Lin Tan books $4.38M recoverable.”
- 09This quarter
Every question from the business, on the record
Gareth Olufemi · Head of Ceded ReinsuranceThe question log shows who asked what, from which team, and what came back: 186 questions this quarter, 152 answered without the specialist, a median of 9 s to a cited answer, and 34 referred. A question no clause answers with confidence — like whether the aggregate covers wildfire smoke damage with no serial number — waits for a specialist to take it.
“Referral: confidence below medium goes to the specialist.”