SystemReinsurance & Ceded Risk

Reinsurance Recoverables Management

Reinsurance recoverables management: every paid loss billed to the covers that respond, and chased until paid

Every paid loss billed to the covers that respond, and chased until paid.

See one case, screen by screen ↓
demo$11.16Mowed by reinsurers and never billed, found in one night’s sweep — 5 losses, 6 reinsurers
demo4,812claimspaid in the quarter, checked against 7 treaty layers and 12 facultative certificates
target1dayfrom a paid movement to a bill with its proof, not quarter end
target100%of paid losses checked against every layer and certificate, every night
In short

What is Reinsurance Recoverables Management?

It is the work of finding what reinsurers owe on paid losses, billing it with the proof each treaty or certificate requires, and following each balance until it is paid. This solution adds six agents that check every paid loss against every treaty layer and facultative certificate each night, build the bills and chase the balances.

How to choose AI solutions for insurance →

Updated

The problem

Why reinsurance recoveries are missed and paid late

A ceding company buys a program — per-risk and catastrophe excess of loss, a casualty clash, a quota share — and binds facultative certificates on its largest risks. Every paid claim may owe something back. Today the ceded analyst works out which covers respond from a paid-loss extract at quarter end, and finds the recoveries she thinks to look for.

The rest stay on the net line. A certificate bound by email that never reached the ceded ledger. A hail storm coded as two events, so neither reaches the cat retention. A loss that crossed the retention the day after the bill run. Bills that go out without proof come back with a query, and the clock restarts — while balances past 90 days and not in dispute draw a provision in the annual statement.

demo$4.11Moverdue more than 90 days and not in dispute — two reinsurers fail the slow-pay test
typical71%of ceded reinsurance teams say late data leads to manual work and workarounds
demo$2.46Mon one fire loss, booked as retained because the certificate was never loaded
Where a quarter’s recovery days goestimated
By hand19 days
With the solution4.5 days
  • Pulling and cleaning the paid-loss extract3 → 0.5 d
  • Matching losses to layers and certificates5 → 0.5 d
  • Grouping catastrophe claims into events2 → 0.5 d
  • Calculating shares and building bills with proof4 → 1 d
  • Answering reinsurer queries and chasing balances5 → 2 d

Estimated split for one quarter’s recovery work on a multi-layer program, by hand and with the solution.

How it works

How a paid loss is recovered

Six specialist agents check every paid loss against every cover and build each bill with proof; the ceded analyst approves.

What comes in
Paid losses in4,812 claims · paid movements, treaties, certificates, events
Agents at work
Paid loss readerevery movement
Then
Cover matcher
Event aggregator
Then
Recovery calculatorinuring order
Then
Proof pack builder
Collections chaser
A person decides
Ceded reinsurance analystapproves; head of ceded co-signs
What comes out
Bills with proof
Missed recoveries
Chased to cash
One case, step by step

One quarter’s paid losses, from swept to billed and chased

Ashgrove Mutual has closed Q3 2026: 4,812 paid claims, $96.40M. It is Monday 12 October. Here is what the ceded team sees, screen by screen, in the working solution.

  1. 01Monday morning

    Where this quarter’s paid losses flow

    Imogen Clarke · Ceded reinsurance analyst

    Imogen opens the loss flow: every paid loss on the left, the covers that respond in the middle, the reinsurers on the right, ribbon width in dollars. Billed flows are blue, retained flows grey — and flows the contracts say are owed but nobody billed are amber.

    “Unbilled, found by the sweep: $11,160,250 · 5 losses · 6 reinsurers.”

  2. 02As booked

    What the ledger shows today

    Imogen Clarke · Ceded reinsurance analyst

    One toggle swaps to “As booked”. Facultative FC-25-0388 is greyed out — “not in the ledger”. The casualty clash, the umbrella quota share and Catastrophe Layer 1 show “nothing billed”. Retained by Ashgrove reads $47.57M; as the covers respond it is $36.41M.

  3. 03Nightly, 02:00

    Every paid loss, against every cover

    The agents

    The sweep runs in a side rail, step by step. The paid loss reader reads 4,812 paid claims; the cover matcher, event aggregator and recovery calculator follow. As each finding lands, its ribbon peels away from “Retained by Ashgrove” into the cover that owes. The whole run took 3 min 12 s.

    “Event aggregator: two hail codes, one 168-hour window … proposed, not merged.”

  4. 04Five findings

    Missed recoveries, each with its clause and arithmetic

    Imogen Clarke · Ceded reinsurance analyst

    Five paid losses a reinsurer owes on that nobody billed. Ridgeline Pass: Pellston Freight’s auto policy paid $3.90M and its general liability policy $2.34M for one pile-up on I-71 — $1.24M above the clash retention. Brookfield Avenue crossed $2M a day after the 28 Sep bill run. Three umbrella claims on form UMB-07 were booked as general liability, so the 50% quota share was never ceded.

  5. 05Open the loss

    The Corvell fire reaches a certificate nobody loaded

    Owen Haskett · Large-loss claims manager

    Corvell Cold Storage, a fire in the blast-freezer hall: $12,460,000 paid of $13,800,000 incurred. The per-risk treaty tops out at $10M. Certificate FC-25-0388, $15M xs $10M, was bound by email on 3 Mar and kept in the underwriting file. Above $10M, $2,460,000 is owed — Halvard Rück $1,476,000, Pemberton Re $984,000.

    Margin note: “Late notice bars recovery only with prejudice. Notice goes with the bill, with the adjuster’s report.”

  6. 06One event or two?

    Two hail codes inside one 168-hour window

    Event aggregator

    The claims system opened a new event code when the storm crossed a county line: 26-HL-031, $18,930,000 over 782 claims, and 26-HL-034, $12,780,000 over 502. Neither reaches the $25M retention alone. The first claims came at 13:40 on 14 May in Franklin County, the last on 18 May in Licking County — 98 hours apart. As one event, $31,710,000: Layer 1 owes $6,710,000.

    The aggregator proposes the merge; it never merges an event itself.

  7. 07Confirmed

    Imogen confirms one loss occurrence

    Imogen Clarke · Ceded reinsurance analyst

    She confirms the window under Article 7 of the cat treaty. Both codes show Merged, and cat event CE-26-05 moves to “Confirmed · billed”, with the recovery split across six reinsurers. The reinstatement premium for the layer used, $536,800 pro rata as to amount, is billed separately by premium accounting.

  8. 08One bill per reinsurer

    Each line tied to its loss, its cover and its proof

    Proof pack builder

    Six bills, $11,160,250. Halvard Rück’s bill RB-26-1047 has three lines: the Corvell certificate at 60%, $1,476,000; the hail at 20%, $1,342,000; Ridgeline Pass at 60%, $744,000 — $3,562,000 in all. The proof pack holds 11 documents, from the signed certificate and sworn proof of loss to the hours-clause election and the recovery calculation.

    “Notice under clause 8 is enclosed … Under clause 9 late notice does not invalidate the claim unless you are prejudiced.”

  9. 09Signed · 08:39

    Approved, co-signed, sent with proof

    Graham Albury · Head of ceded reinsurance

    Imogen approves. The bill is above $1,000,000, so Graham co-signs. Only then can it go: “Sent with proof · Today 08:39”, through Wexley & Crane Re, and on to be followed until paid.

  10. 10Every week

    Every balance chased by age, with the slow-pay test

    Lucía Ferraro · Credit controller

    $38.60M billed and outstanding, $4.11M overdue more than 90 days, $1.90M in dispute. The slow-pay test fails for Tessaly at 20.2% and Pemberton at 20.3%, each drawing a 20% provision: $368,000 and $198,000. Remittances are matched each morning — Northmoor’s $4,500 short payment is logged as a bank charge and queried.

Who it’s for

Built for everyone who touches a recovery.

The same quarter, seen by the five people who carry it — what their week looked like, and what it looks like now.

IC
Imogen ClarkeOwns recoveries on 6 treaties and 12 facultative certificates
Ceded reinsurance analyst
Before
Bills at quarter end from a paid-loss extract. “I only find the recoveries I think to look for.”
Now
Starts the day from a sweep of every paid loss against every cover, and decides on five findings with the clause and arithmetic already written.
GA
Graham AlburyOwns the reinsurance panel; co-signs bills above $1,000,000
Head of ceded reinsurance
Before
“If we bought the cover, we collect on it.” Yet bills reach him at quarter end, built by hand from a paid-loss extract.
Now
Co-signs each large bill with every line, every clause and the full proof pack in front of him.
LF
Lucía FerraroChases overdue balances, owns escalations, offsets and write-offs
Credit controller
Before
“Ninety days is where it stops being a reminder and becomes a provision.”
Now
Sees every reinsurer by age and the slow-pay test each week, with reminders drafted and escalation at 90 days.
RM
Rafael MorenoBooks bills and remittances, prepares Schedule F
Reinsurance accountant
Before
“Give me one balance per reinsurer I can defend to the auditors.”
Now
Gets remittances matched to bills, short payments logged with a reason, and disputed balances kept out of the overdue test.
OH
Owen HaskettPays the big claims, supplies the proof
Large-loss claims manager
Before
“Tell me what the reinsurer needs before they ask.”
Now
Sees each large loss climb the tower against retention, layers and certificate, with the proof the bill needs already listed.
Built on the engine

6 agents. Each with one job, and hard limits.

Six specialist agents check every paid loss against every cover and build each bill with proof; the ceded analyst approves.

Paid loss reader

Reads every paid and reserve movement, claim file, event code and line of business each night, and flags claims whose policy form and line of business disagree.

  • Read only on claims — never changes a claim record
  • Every figure cites its payment
Cover matcher

Checks each paid loss against every treaty layer and facultative certificate in force on the loss date — including certificates found in underwriting files and broker email.

  • Never treats a cover as responding without the clause cited
  • Found certificates go to a person before the ledger
Event aggregator

Groups catastrophe claims by peril and loss time under each treaty’s hours clause, finds the window the company may elect, and proposes merges across event codes.

  • Proposes, never merges — the analyst confirms
  • Shows every claim in the window
Recovery calculator

Computes each recovery in inuring order: retentions, layers, each reinsurer’s share, limits used and reinstatement premium pro rata as to amount.

  • Never bills above a limit
  • Never rounds in the company’s favour
  • Arithmetic shown on every line
Proof pack builder

Builds one bill per reinsurer with the proof each line needs — certificate or slip, proof of loss, payments, adjuster’s report, event schedule, calculation — and drafts notice where it is owed.

  • Never sends a bill — a person approves, and above $1,000,000 the head of ceded reinsurance co-signs
  • No line without proof
Collections chaser

Matches remittances to bills, ages every balance from its bill date, sends reminders at 30, 60 and 90 days through the broker and runs the slow-pay test weekly.

  • Never offsets, commutes or writes off — the credit controller decides
  • Disputed balances kept out of the overdue test
Ceded reinsurance analyst

Approves bills and confirms events; head of ceded co-signs above $1M. The agents propose; a named person decides.

Ask in plain words

Ask about any loss, cover, bill or balance

The ceded team can ask in plain words. Each answer cites the clause and the arithmetic, and opens the screen it is about.

Why does the Corvell fire reach a facultative certificate?

The Corvell loss has $12,460,000 paid. The per-risk treaty tops out at $10M — retention $2M, Layer 1 $3M, Layer 2 $5M. FC-25-0388 covers $15M xs $10M and the treaty inures to it, so $2,460,000 is owed: Halvard Rück $1,476,000, Pemberton Re $984,000. The certificate was bound by email on 3 Mar and never loaded. Notice is late under clause 8, but clause 9 needs prejudice.

Which reinsurers fail the slow-pay test?

Two: Tessaly Re at 20.2% ($1.84M over 90 days) and Pemberton Re at 20.3% ($0.99M). Provision if nothing changes by 31 Dec: $368,000 and $198,000. Chasing both this week takes them under 20% if $160,000 arrives from Tessaly and $20,000 from Pemberton.

Show the May hail as one event

26-HL-031 ($18.93M) and 26-HL-034 ($12.78M) were opened a day apart when the storm crossed into Licking County. Every claim falls between 14 May 13:40 and 18 May 15:55 — inside one 168-hour window. As one event: $31,710,000, so Catastrophe Layer 1 owes $6,710,000. The merge waits for you to confirm.

What did tonight’s sweep find?

Five recoveries nobody billed, $11,160,250: the Corvell certificate $2,460,000; the hail as one event $6,710,000; Ridgeline Pass under the clash cover $1,240,000; Brookfield crossing the retention $338,250; three umbrella claims $412,000. Six bills are drafted with proof; four need Graham Albury.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

Loss flowThe quarter’s paid losses flowing through the covers that respond to the reinsurers — owed but unbilled flows in amber.
As bookedWhat the ceded ledger shows: the certificate not in the ledger, three covers with nothing billed, $47.57M retained.
The nightly sweepThe agents run step by step; each finding re-routes its ribbon out of retained and into the cover that owes.
Missed recoveriesFive findings, $11,160,250 — each with its loss, its cover, the clause and the arithmetic, to accept or dismiss.
The loss and its certificateThe Corvell tower against retention, layers and FC-25-0388, with the certificate’s clauses and margin notes.
Event aggregatesClaims by six hours of loss date, two event codes and the proposed 168-hour window against the cat layer.
One event, confirmedConfirmed by the analyst: both codes merged, the recovery split by reinsurer, the reinstatement premium shown.
BillsOne bill per reinsurer, each line tied to its loss, its cover and the documents in its proof pack.
Sign and sendApproved by the analyst, co-signed by the head of ceded reinsurance, sent with proof.
Recoverables by ageEvery reinsurer by age band, the slow-pay test against its threshold, and the week’s remittances matched.
DisputesEach refused or queried recovery with its clause, Ashgrove’s position drafted from the wording, and the next step.
Treaties and certificatesThe 2026 program towers and all 12 facultative certificates, including the one found in the underwriting file.
SettingsSweep schedule, hours clauses, smallest recovery, bill cadence, co-signature and chasing rules.
Governance

Built for ceded reinsurance: cited, co-signed, on the record.

Every line names its clause and arithmeticEach recovery names its loss, its cover, the clause that makes the cover respond and the calculation in inuring order. Click any ribbon or bill line to see them.
A person approves, a second co-signsNothing is sent until the ceded analyst approves. Above $1,000,000, the head of ceded reinsurance co-signs. Both are recorded on the bill.
Event merges are proposalsThe event aggregator shows every claim in the hours-clause window and proposes the merge. The analyst confirms it, or keeps the codes as two events.
Found certificates go to a person firstA certificate found in an underwriting file or broker email is shown with its margin notes. Only a person loads it to the ceded ledger.
No offsets, commutations or write-offsThe agents never change a claim or treaty term, and never offset, commute or write off a balance. The credit controller decides, and disputed balances are kept out of the overdue test.
Every action on the audit trailEvery agent step and every human decision is recorded; the proof pack stays with the bill. Every change to a setting is saved as a new version.
Configuration

Your program’s rules, not ours

How Ashgrove bills and chases its recoveries — every rule is a setting, versioned and on the audit trail.

SettingDefaultChoose from
When the sweep runsNightly at 02:00Nightly at 02:00 · On each paid movement · Weekly, Sunday 02:00
Where certificates are searchedUnderwriting files · broker emailFacultative placements bound outside the ceded ledger
Hours clause — wind and hail168 hoursPer treaty · riot and civil commotion 72 hours
Smallest recovery to bill$25,000Below this, the amount waits for the next paid movement
Bill cadenceNext business dayNext business day · Weekly, Monday · Quarter end
Head of ceded co-signs a bill above$1,000,000$500,000 · $1,000,000 · $2,500,000
Reinstatement premiumBilled separately by premium accountingBilled separately by premium accounting · Netted on the recovery bill
Escalate to the credit controllerAt 90 daysAt 60 days · At 90 days · At 120 days
Slow-pay test threshold20%15% · 20% · 25%
Connections

Works with the systems you already run

Claims system and payment ledgerpaid and reserve movements, read only
Treaty slips and wordingsthe program’s layers, shares and clauses
Facultative certificatesincluding those in underwriting files
Broker email and messagingcertificates found, bills and reminders sent
Event codes and weather datahail swaths and hours-clause windows
Bank feedreinsurer remittances matched to bills
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
100%
of paid losses checked against every layer and certificate, every night
19 of 19 covers
on every paid loss
target
1day
from a paid movement to a bill with its proof, not quarter end
By handQuarter end
With agents≈ 1 day
estimated
$11.2M
unbilled recoveries found in one sweep at a $1.4B carrier
BilledFound

“demo” = seen in the working solution, on its sample program and paid-loss data · “target” = the design goal, measured in the live solution · “estimated” = our estimate · “typical” = published figures (Deloitte UK, Ceded reinsurance survey results — 71% say late data leads to manual activity, workarounds and inaccuracies). The 90-day overdue line is the one 11 NYCRR §125.4 uses; the slow-pay threshold and provision are settings. People, companies, brokers and reinsurers named on this page are fictional — characters and sample data in the working solution.

Questions

What ceded reinsurance teams ask us.

What is reinsurance recoverables management?

It is the work of finding what reinsurers owe on paid losses, billing it with the proof each treaty or certificate requires, and following each balance until it is paid. This solution adds six agents that check every paid loss against every treaty layer and facultative certificate each night, build the bills and chase the balances.

How does it find recoveries we missed?

The cover matcher tests every paid loss against every layer and certificate in force on the loss date, and searches underwriting files and broker email for certificates not in the ceded ledger. The event aggregator groups catastrophe claims under the hours clause, and the recovery calculator catches losses that crossed a retention after the last bill run.

Does it handle hours clauses and event aggregation?

Yes. The event aggregator groups claims by peril and loss time under each treaty’s hours clause — 168 hours for wind and hail, 72 hours for riot and civil commotion in the sample program — and proposes merges across event codes. The analyst confirms or keeps them as separate events.

Can it send bills to reinsurers on its own?

No. The proof pack builder drafts each bill with its proof, and nothing is sent until the ceded analyst approves. Above $1,000,000 the head of ceded reinsurance co-signs. The amount is a setting.

How does it track overdue recoverables and the slow-pay test?

Every balance is aged from its bill date, with reminders at 30, 60 and 90 days and escalation to the credit controller at 90 days. The slow-pay test — overdue over 90 days divided by paid-loss recoverables plus receipts in the last 90 days — runs weekly against the threshold you set. Disputed balances are kept out of the overdue test and tracked on their own.

Does the AI change claims, treaty terms or balances?

No. It reads claims, payments, slips and certificates; it never changes a claim record or a treaty term, and it never offsets, commutes or writes off a balance. Those decisions stay with your people, and every step is on the audit trail.

Do people stay in control?

Yes. The agents propose; the analyst approves every bill and confirms every event merge, the head of ceded reinsurance co-signs large bills, a person loads any certificate found outside the ledger, and the credit controller owns escalation and write-off.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements and documents — your treaty slips and wordings, certificates and a quarter of paid losses — and it goes live once every quality gate has passed. We will walk you through it on your own program first.

See it on
your paid losses.

We’ll run Reinsurance Recoverables Management on a quarter of your own paid losses and your own program.