WorkflowCommercial Lines Underwriting

Loss Run Analysis Automation

Loss run analysis automation: five carriers’ loss runs, one loss picture, every number traced to its row

Loss summaries in minutes, not an hour per account, each claim traced.

See one case, screen by screen ↓
demo69claimsread from five carriers’ loss runs, every figure cited to the row it came from
demo232sfor six agents to read the five runs, 70 claim rows, into one loss picture (3 min 52 s)
demo×2.38how far policy year 2024–25 developed since the last evaluation, $252,850 to $601,150
target4minfrom received loss runs to a loss picture by policy year
In short

What is Loss Run Analysis Automation?

Software that reads the loss runs prior carriers send with a submission and turns them into one loss summary an underwriter can price from. Loss Run Analysis Automation reads every run in any layout, maps each carrier’s columns to one set of fields, ties each claim to a policy year and line, shows reserve development, flags stale and missing runs, and drafts a cited loss narrative.

How to choose AI solutions for insurance →

Updated

The problem

Why loss runs eat the first hour of every commercial submission

Every commercial submission arrives with loss runs: one report per prior carrier, per line, for the last three to five years. No two carriers lay them out the same way. One sends a spreadsheet with paid and outstanding expense in separate columns, one a landscape PDF grouped by policy period, one a scan that shows loss only, without adjusting expense; the workers’ comp carrier splits every claim into indemnity, medical and expense. Each is valued on a different date, and some are years out of date.

So an underwriter or assistant re-keys them into a spreadsheet to see frequency, severity, open claims and large losses before pricing. “Incurred” includes expense on one run and not the next, status words differ, and the sheet adds them up as if they were the same. The detail that matters most on a casualty account — how far the reserve on an open claim has moved since the last evaluation — only shows when two evaluations sit side by side, so it is the one most often missed.

typical1–3hto prepare a multi-carrier casualty account’s loss runs by hand, by vendor and consultancy estimates
typical40%of underwriters’ time, at most, goes to administrative and non-core work
typical15daysan insurer has in Florida to send a loss run on written request
Where an account’s loss-run minutes goestimated
By hand75 days
With the solution4 days
  • Re-keying each carrier’s claim rows35 → 1.5 d
  • Mapping columns, expense and status words10 → 0.5 d
  • Tying claims to policy years, finding gaps10 → 0.5 d
  • Lining up last year’s evaluation10 → 0.5 d
  • Writing the loss summary for the file10 → 1 d

Estimated split for a five-carrier, three-line account, by hand and with the solution, in minutes. The underwriter’s own reading and acceptance come on top.

How it works

How a submission's loss runs move

Six agents read, map, match and summarize every loss run, each number cited to its row; the underwriter decides.

What comes in
Loss runs inany carrier · PDF, spreadsheet or scan, any layout
Agents at work
Loss run readerrows and totals
Then
Field mapperone set of fields
Policy period matcher
Then
Continuity checkerwhat moved
Valuation checkerstale or missing
Then
Loss analystcited summary
A person decides
Underwriteraccepts and sends
What comes out
Loss picture by year
Broker request
Cited narrative
One case, step by step

One submission, from five loss runs to an accepted summary

Linden & Shaw sends the Calloway Cold Freight submission — refrigerated trucking and cold storage, auto, general liability and workers’ comp, quote due Friday 23 October. Here is what happens next, screen by screen, in the working solution.

  1. 01Morning

    Ten accounts in quote, the loss runs already read

    Marisol Vance · Senior underwriter

    Marisol opens her accounts in quote. Calloway Cold Freight is ready for her: 5 runs, 69 claims, $1,638,650 incurred over five years, a 44.2% loss ratio and 3 gaps. Brightwater Dairy is still being read, page 6 of 11. Each account carries a five-year incurred strip, red where a year has a large loss.

    “31 loss runs read this week · median 4 min from email to a loss picture”

  2. 02Opened

    Five carriers, five layouts, one table by policy year

    Marisol Vance · Senior underwriter

    Across the top, the five runs as received on 9 Oct: Penmark’s spreadsheet export, Harbor Crest’s landscape PDF, Ironridge’s scanned PDF marked loss only, Northwind’s claim detail and Bluestem’s one page — each with its valuation date and age, red at 104 days and 3 years 7 months. Below, they become one loss picture by policy year: claims, open, paid, reserve, incurred, premium, loss ratio and large losses.

  3. 033 min 52 s

    “Replay the read” — the agents, step by step

    The six agents

    The run log shows how the picture was built. The loss run reader ties Penmark’s 18 rows to the sheet total of $674,550, reads Ironridge’s two scanned pages and checks two faint figures against the page total. The field mapper notes that Ironridge shows loss only, with no adjusting expense. The policy period matcher places 69 claims in 5 policy years × 3 lines and finds that auto 2021–22 has no run.

    A faint figure is shown and checked against the page total — never filled in.

  4. 04One hover

    Hover $412,000, and its line lights up on Penmark’s run

    Marisol Vance · Senior underwriter

    Every number has a thread. Marisol hovers the $412,000 auto chip in 2024–25, and a line runs to row 8 of the Penmark sheet: PC-AL-24-118407, paid $61,250 plus reserve $350,750, open. Underneath, what nobody had to look for: a year ago this claim stood at $115,000.

    “At the Sep 2025 evaluation: $115,000 · +297,000 since”

  5. 05Next

    A development view instead of a triangle

    Continuity checker

    The account’s two earlier submissions on file are lined up with the current runs. Policy year 2024–25 went from $252,850 at the Sep 2025 evaluation to $601,150 now, ×2.38, read from 18 rows on two runs. 2021–22 sits flat at $75,550 — because the same March 2023 Bluestem run has been sent three years running.

  6. 06Next

    Every claim, one set of fields

    Marisol Vance · Senior underwriter

    The claims view puts all 69 claims in one layout, with filters for open (10), large (4) and moved by $10,000 or more (3). The I-70 work-zone rear-end opens beside the table as Penmark sent it, with its history across evaluations: not yet reported in Sep 2024, $115,000 in Sep 2025, $412,000 now, in suit since 9 Jun 2026.

  7. 07Checked

    A loss-only scan, marked — never grossed up

    Field mapper

    On the Ironridge loss runs tab, page 2 of the scan carries the carrier’s own stamp: loss only, ALAE not included. The column map reads Paid and Reserve as loss only and Incurred as no adjusting expense, so auto 2022–23 and 2023–24 are marked LO in every total rather than mixed with runs that include expense.

    “Loss-only runs are marked, never grossed up.”

  8. 08Drafted

    What is missing before she can quote

    Valuation checker

    Gaps checks the runs against the prior policies on the application, the 90-day valuation window and the evaluations on file. Four items go in the request: the missing auto 2021–22 run for Ironridge policy IR-CA-7781302, a current Ironridge run, a current Bluestem run for open claim BLC-W-21-0337, and a status note on the I-70 suit. The email to Tom Albrecht at Linden & Shaw is drafted, with a follow-up date of Mon 19 Oct.

    The valuation checker drafts; only the underwriter sends.

  9. 0912 citations

    A loss narrative for the file, every figure cited

    Loss analyst

    Five years, 69 claims and $1,638,650 incurred against $3,706,400 of premium. Four losses of $100,000 or more make up $858,450, 52% of incurred. Without the I-70 claim, 2024–25 would sit at a 23.5% loss ratio. Each citation opens the source row in the carrier’s own layout, and the data limits — the missing year, the stale runs, the loss-only scan — are stated plainly.

    “No pricing view: that is yours.”

  10. 10Accepted

    Accepted for the file, and referred before quote

    Marisol Vance · Senior underwriter

    Marisol accepts the summary. Because one open claim is over $250,000, the account goes to Graham Okoye, the underwriting manager, before quote — the file checklist and the activity on the account record both. The agents never suggest a price, a credit or a decline.

Who it’s for

Built for everyone who touches a submission’s loss runs.

The same account, seen by the four people who work it — what their week looked like, and what it looks like now.

MV
Marisol VanceSenior underwriter, transportation and logistics
Underwriter
Before
“I don’t need the total. I need what moved since last year, and I need to see the line it came from.”
Now
Opens a loss picture by policy year with reserve movement already lined up, and hovers any number to see its row.
DW
Dana WhitfieldUnderwriting assistant
Underwriting assistant
Before
“Five carriers, five layouts. I re-key the same claim three ways before lunch.”
Now
Confirms a new carrier’s column map once; the layout is kept for every account after that.
PN
Priya NandakumarWorkers’ compensation underwriter
Workers’ comp underwriter
Before
“If a WC claim is open at the last valuation, I need to know what it is today.”
Now
Sees each WC claim with indemnity, medical and expense kept apart, its movement since the last evaluation, and a stale run flagged.
GO
Graham OkoyeRegional underwriting manager
Underwriting manager
Before
“Show me the reserve history on the big one, not a spreadsheet someone typed.”
Now
Gets every account with an open claim over $250,000 referred to him before quote, with a cited narrative and the claim’s history across evaluations.
Built on the engine

6 agents. Each with one job, and hard limits.

Six agents read, map, match and summarize every loss run, each number cited to its row; the underwriter decides.

Loss run reader

Reads every page of every loss run — spreadsheet, PDF or scan — into rows, and ties the rows to the run’s own page and period totals.

  • No figure without a source cell
  • Faint figures are shown, never filled
  • Keeps the page, row and column of every figure
Field mapper

Maps each carrier’s columns and status words to one set of fields: paid, reserve, incurred, status, line, dates.

  • Never assumes incurred includes adjusting expense unless the run says so
  • Loss-only runs are marked, never grossed up
Policy period matcher

Ties each claim to a policy year and line by policy number and date of loss, and checks the years against the application’s prior-carrier list.

  • A claim belongs to the policy in force on its date of loss
  • Gaps are reported, not filled
Continuity checker

Matches claims to the evaluations on file, measures reserve movement, and finds one accident opened under two coverages.

  • Never nets two coverages’ reserves
  • Counts one accident once and keeps each coverage’s reserve as reported
Valuation checker

Ages every run against the valuation window, flags missing years and stale runs, and drafts one request to the broker.

  • Drafts, never sends
  • One message per account, every item with its reason
Loss analyst

Builds the summary by year and line, the development view, large losses and loss ratios, and writes the cited loss narrative for the file.

  • No pricing view — no price, credit or declination
  • Every sentence with a figure carries a citation
  • States data limits plainly
Underwriter

Accepts the summary, sends the request. The agents propose; a named person decides.

Ask in plain words

Ask about any year, claim or carrier

Underwriters ask in plain words — what moved, what is missing, what a change would do — and every answer is cited to the loss runs and the evaluations on file.

Why did 2024–25 more than double in a year?

Policy year 2024–25 went from $252,850 at the Sep 2025 evaluation to $601,150 now, ×2.38. $297,000 of the $348,300 is one claim: PC-AL-24-118407, the I-70 work-zone rear-end, now in suit. Six claims reported after Sep 2025 add $23,100 and six others developed by $28,200. Without that claim the year would sit at $189,150, a 23.5% loss ratio.

Which open claims moved most since last year?

Three claims moved by $10,000 or more since the Sep 2025 evaluation: PC-AL-24-118407, auto, $115,000 → $412,000; NW-WC-2304512, workers’ comp lumbar fusion, $96,000 → $186,500, still open; and IR23A-01377, auto, $104,000 → $121,750, closed in Feb 2026. The two open ones carry $400,750 of the $561,850 outstanding.

What do we still need from the broker?

Three things before quote: the 2021–22 auto run — Ironridge policy IR-CA-7781302 is on the application but not in the runs; a current Ironridge run, since the one sent is valued 30 Jun 2026, 104 days ago, over your 90-day window; and a current Bluestem run — it is valued 1 Mar 2023 and BLC-W-21-0337 was open at $53,000. I would also ask for a status note on the I-70 suit. The request to Tom Albrecht is drafted for you to send.

Set the large-loss threshold to $150,000

Done. At $150,000, two Calloway losses are large: $412,000 auto and $186,500 workers’ comp — $598,500, or 37% of incurred. HCM 0022-6189 ($138,200) and IR23A-01377 ($121,750) move back into the base. The change is version 7 of your settings; accounts read from now on use it.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

The loss pictureFive carriers’ runs as received, with valuation date and age, collapsed into one table by policy year beside the development chart.
Accounts in quoteEvery account with runs, claims, five-year incurred, loss ratio, valuation dates, gaps, status and quote date.
Replay the readThe six agents’ read step by step: rows tied to totals, faint figures checked, fields mapped, gaps found.
Every number tracedHover the $412,000 claim: row 8 of the Penmark sheet lights up, with its value at the last evaluation.
How each year developedIncurred at each evaluation on file; 2024–25 traced to the rows on two runs that make it up.
Year by lineEach policy year split into auto, general liability and workers’ comp, with the missing auto run shown as a gap.
Every claim, one set of fields69 claims in one layout, movement since Sep 2025, and each claim as the carrier sent it with its history.
The loss runs, as sentEach carrier’s run page by page with every read row tinted, the column map and the reading notes.
A scanned, loss-only runThe Ironridge scan read row by row, its loss-only stamp carried into the column map.
Gaps and the broker requestMissing years, stale valuations and the duplicate accident, with the request to the broker drafted, not sent.
A citation, openedAny figure in the narrative opens its source row in the carrier’s own layout.
The loss narrativeThe cited narrative for the file, accepted and referred to the underwriting manager, with the file checklist.
Your guidelinesLarge-loss threshold, valuation window, look-back, expense treatment, who decides and the carrier layouts learned.
Governance

Built for underwriting: cited, decided by a person, on the record.

Every number has a threadEvery figure on every screen cites its source — carrier, page, row and column — and its valuation date. Hover it on the loss picture, or click a citation in the narrative, to see the line in the carrier’s own layout.
The underwriter decidesAgents read, map, match and draft. An underwriter accepts every summary and sends every broker request; prices, credits and declines are the underwriter’s alone, and the agents express no view.
Faint figures shown, not guessedA figure the reader cannot read cleanly is marked faint and checked against the run’s page total. Anyone on the account can correct it, and the correction is logged with their name.
Loss only stays loss onlyA run that shows loss without adjusting expense is marked LO in every total, never grossed up, and one accident reserved under two coverages is counted once with both reserves kept as reported.
Large open claims go up the lineAny account with an open claim over $250,000 is referred to the underwriting manager before quote, as Calloway was to Graham Okoye.
Every step on the recordEach read, mapping, correction, acceptance and message is on the account’s activity, with time and person or agent. Settings are versioned and apply to accounts read after the change.
Configuration

Your underwriting guidelines, not ours

How loss runs are read and summarized is a set of versioned settings — the underwriting manager changes them, and accounts read after the change use them.

SettingDefaultChoose from
Large-loss threshold$100,000$50,000 to $500,000, in $25,000 steps
Valuation window90 days30 to 180 days, in 30-day steps
Look-back5 years3 · 5 · 7 years
Include adjusting expense in incurredOnOn · Off; loss-only runs are marked LO, never grossed up
Count an accident on two coverages onceOnOn · Off
Count closed-without-payment claimsOn, in frequencyOn · Off
Development viewAll evaluations on fileAll evaluations on file · Last two evaluations
Reviews before quoteUnderwriting manager, Graham OkoyeAny open claim over $250,000
Connections

Works with the loss runs and files you already have

Prior-carrier loss runsPDF, spreadsheet or scan, any layout
The submission and applicationpolicy periods, lines and the prior-carrier list
Earlier submissions on filepast evaluations, for reserve development
Carrier layouts learned37 carrier and TPA layouts, kept once confirmed
Broker emailruns in, the drafted request out
The underwriting filenarrative in your template, summary exported to a spreadsheet
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
4min
from received loss runs to a loss picture by policy year
By hand60–90 min
With agents≈ 4 min
target
69claims
each traced to the row it was read from, on five carriers' runs
69 of 69
claims cited to a source row
typical
40%
of underwriters' time goes to administrative work today
TodayWith agents

“demo” = seen in the working solution, on its sample submission · “target” = the design goal, measured in the live solution · “estimated” = our estimate · “typical” = published figures (vendor and consultancy ranges for manual loss-run preparation — Decisions, Perceptive Analytics, Nomad Data — one to three hours for multi-carrier casualty accounts; The Institutes and Accenture, P&C Underwriting Survey, 2021 — up to 40% of underwriters’ time on administrative and non-core work; Fla. Stat. §627.444 — 15 days to send a loss run on written request). People, companies, carriers and claims named on this page are fictional — characters and sample data in the working solution.

Questions

What underwriting teams ask us.

What is loss run analysis software?

Software that reads the loss runs prior carriers send with a submission and turns them into one loss summary an underwriter can price from. Loss Run Analysis Automation reads every run in any layout, maps each carrier’s columns to one set of fields, ties each claim to a policy year and line, shows reserve development, flags stale and missing runs, and drafts a cited loss narrative.

Can it read scanned loss runs and different carrier layouts?

Yes. It reads spreadsheets, PDFs and scans. In the working solution it reads a Penmark spreadsheet export, a Harbor Crest PDF grouped by policy period, a two-page Ironridge scan, Northwind’s claim-detail blocks and a one-page Bluestem PDF. A new layout is read on first sight and kept once someone confirms its column map; 37 layouts are learned in the demo.

Does it show reserve development on open claims?

Yes. The continuity checker lines up the account’s earlier evaluations on file with the current runs and measures what moved. In the demo it finds PC-AL-24-118407 up $297,000 since the Sep 2025 evaluation, and shows policy year 2024–25 developing ×2.38.

How does it handle loss-only runs and duplicate claims?

A run that shows loss without adjusting expense is marked LO in every total and never grossed up. One accident opened under two coverages is counted once, and both coverages’ reserves are kept as reported.

What happens when a loss run is stale or a year is missing?

The valuation checker ages every run against your valuation window and checks the years against the prior carriers on the application. It lists each gap with its reason and drafts one request to the broker; the underwriter edits and sends it.

Does the AI price the account or recommend a decline?

No. The agents read, map, match and draft. They express no view on price, credit or declination; the narrative says so, and those decisions stay with the underwriter.

Do underwriters stay in control?

Yes. The underwriter accepts every summary and sends every broker request. Any open claim over $250,000 goes to the underwriting manager before quote, and every correction, acceptance and message is recorded with the person’s name.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements — your underwriting guidelines on loss runs, your file template and a sample of past submissions — and it goes live once every quality gate has passed. We will walk you through it on your own loss runs first.

See it on
your loss runs.

We’ll run Loss Run Analysis Automation on a sample of your own submissions’ loss runs.