WorkflowClinical Development

eTMF Quality Check

An eTMF quality check that runs every day, scoring each site on what is due today

An inspection-ready trial master file every day, each site scored on what is due today.

See one case, screen by screen ↓
demo38,655documentsexpected by today across 46 sites, worked out from each site's milestones
demo228of 240documents in one batch filed automatically — 6 held for a QC reviewer, 6 set aside
target1.6daysmedian to file a document, against a 30-day target
target33of 46sites inspection-ready in every zone, up from 11
The problem

Why the TMF looks green until the inspector arrives

A Phase 3 trial of 46 sites builds a trial master file of tens of thousands of documents from sites, CROs and vendors. Inspectors ask the same three questions of it every time: is it complete, was it filed on time, is it right? Many TMF teams answer with a quarterly, sampled QC review, a filing backlog worked by hand and an expected-document list kept in a spreadsheet.

That list goes stale the day a site changes staff. A new sub-investigator is recorded in a monitoring visit report, nobody updates the spreadsheet, and the site still looks green while its delegation log, CV, GCP certificate and financial disclosure are missing — the classic inspection finding. Late filings stay invisible too: a Form FDA 1572 that reaches the file 94 days after signing is found only when someone looks, and a pile of documents filed just before an inspection is itself a red flag.

demo4,820documentswaiting to be filed in mid-August on the sample study, by hand
demo94daysfrom signature to filed for one investigator's Form FDA 1572 — against a 30-day target
typical25yearsthe minimum the EU Clinical Trials Regulation (Art. 58) sets for archiving the TMF after the trial ends
Where a document's days go, from signature to filedestimated
By hand38 days
With the solution1.6 days
  • Waiting in the inbox and the filing backlog20 → 0.2 d
  • Classifying to the TMF Reference Model and indexing6 → 0.1 d
  • QC review of the filing7 → 0.8 d
  • Chasing missing signatures and dates4 → 0.4 d
  • Updating the expected-document list1 → 0.1 d

Estimated split of the 38-day median to file seen by hand on the sample study, and of the 1.6-day target with the solution.

How it works

How a document moves

Four specialist agents file, extract, score and chase every document; the TMF lead confirms and signs.

What comes in
Documents in3 channels · site portal, vendor drop, email
Agents at work
ClassifierTMF artifact + confidence
Metadata extractorsite, date, signatures
Then
Completeness checkerdue by today + heatmap
Then
Gap follow-up agentrequests and reminders
A person decides
TMF leadconfirms and signs
What comes out
Filed in the right place
Zone × site heatmap
Gaps with owners
One case, step by step

One site, one staff change, one morning

VLT-302 is a Phase 3, randomised, double-blind study of Veltrimab in moderate-to-severe plaque psoriasis — 46 sites in 12 countries, run under a US IND. Here is what Lena Ortiz, its TMF lead, sees and does, screen by screen, in the working solution.

  1. 0106:00

    The whole file on one heatmap

    Lena Ortiz · TMF lead and QC reviewer

    TMF Reference Model zones run down the side, sites across. The completeness checker scored every cell at 06:00: the study is 94.2% complete, 33 of 46 sites are ready in every zone and 37 gaps are open. Trial-level zones show a dash — they are filed once for the study — and late filings carry a red dot. The side panel lists the five weakest cells, Site 114 first.

    “Each cell counts only the documents a site should have by today.”

  2. 02Hatched cells

    Blank is not missing

    Completeness checker

    Site 144 in Phoenix was activated on 29 Sep. Its Zone 06 cell is hatched, not red: the first IP shipment is planned for 14 Oct, so nothing in IP and Trial Supplies is due yet. Local lab documents become due at first patient, planned for 27 Oct, and visit reports after the first monitoring visit on 3 Nov.

    “The cell turns on when that milestone is reached — until then a blank is not a gap.”

  3. 03One click

    Site 114, Zone 05: 67% complete, 75% on time

    Lena Ortiz · TMF lead and QC reviewer

    Harbourview Research Centre in Rotterdam has 12 of the 18 Site Management documents expected by today. The milestone strip shows why 18 are expected — selected 9 Mar, activated 30 Jun, first patient 14 Jul, a sub-investigator added 15 Sep, Visit 3 on 22 Sep — and 7 more are not expected yet. Five are missing, and three were filed late, the worst Dr. Elena Varga's Form FDA 1572: signed 12 Jun, filed 14 Sep, 94 days.

  4. 04The evidence

    A staff change found inside a visit report

    Completeness checker

    No spreadsheet knew Dr. Pieter Janssen had joined. The checker read it on page 3 of the Visit 3 monitoring report: he joined as Sub-Investigator on 15 Sep and performed PASI and IGA assessments for two subjects. It set that against delegation log v1, which has no entry for him, and section 6.3 of the VLT-302 TMF Plan v2.1, then opened gap G-1052 with each passage one click away.

    Visit 3 report: “The Site Signature and Delegation Log has not yet been updated to include Dr. Janssen.”

  5. 05One step

    Four gaps to the site's CRA

    Lena Ortiz · TMF lead and QC reviewer

    The Zone 05 owner rule suggests Omar Haddad, the CRA for Sites 114 and 116. Lena assigns the delegation log v2 with the three gaps that go with it — Dr. Janssen's CV, GCP certificate and financial disclosure — due 13 Oct 2026, with a note on what to collect. For the late 1572, the gap follow-up agent drafts a request to Dr. Varga for a note to file.

    “Nothing is sent until you press Send.”

  6. 06The register

    Every gap with an owner, a stage and a due date

    Omar Haddad · CRA, Netherlands and Germany

    The four Site 114 gaps now sit with Omar, assigned and requested. The register shows the 14 most urgent of the 37 open: Site 107's local lab normal ranges and lab certificate, 28 days open and overdue since 2 Oct, chased by Dana Okafor; Site 119's August temperature log with Ewa Nowak; a missing safety acknowledgement for SR-0091 at Site 129.

  7. 07Re-derived

    Nine rules turn milestones into due dates

    Completeness checker

    The expected-document list is rules from TMF Plan v2.1 and SOP TMF-104: when a site is activated, a staff member is added, an investigator signs a 1572, an amendment is approved, a safety report goes out, a visit is held, a month of enrolment closes, IP ships or a site closes out, these documents are due by then. Re-deriving for 46 sites reads the milestones, applies the 9 rules and compares the result with the filed TMF.

    “38,655 documents expected across 46 sites today · 1,214 more will become due at future milestones.”

  8. 08Batch 0412

    240 new documents, read and filed

    Classifier and Metadata extractor

    The batch arrived at 08:12 from the site upload portal (162), the vendor file drop (51) and CRA email (27): 612 pages. The classifier matched each document to a TMF Reference Model v3.3.1 artifact; the metadata extractor read site, document date, version, signatures and people named. 228 were filed at 90% confidence or more, 6 held for a QC reviewer and 6 set aside — 4 duplicates found by content and 2 that are not trial documents.

    “Site 114 is still red in Zone 05 Site Management: the delegation log v2 was not in this batch.”

  9. 09To confirm

    A letter that looks like a report — 64% confident

    Classifier

    The Visit 3 follow-up letter came in titled “Site Visit Summary”, which visit reports often use, so 29% went to Monitoring Visit Report. But it is a letter to the PI with agreed action items, and it says the full visit report is held by the sponsor. The classifier puts it at 05.04.04 Monitoring Visit Follow-up Letter, highlights every passage it relied on, and holds it for Lena.

  10. 10Signed

    She confirms the filing with her signature

    Lena Ortiz · TMF lead and QC reviewer

    Lena files the letter to 05.04.04 with the meaning of her signature — “Reviewed — filing and details are correct”. Site 114 Zone 05 moves from 67% to 72%, 13 of 18 expected documents. The delegation log v2 is still with Omar, and the cell stays red until it arrives and passes QC.

    “Your signature, the time and the reason are written to the audit trail and cannot be changed.”

Who it’s for

Built for everyone who keeps the TMF.

The same trial master file, seen by the four people who keep it inspection-ready — what their week looked like, and what it looks like now.

LO
Lena OrtizTMF lead · QC reviewer, VLT-302 · 46 sites
TMF lead and QC reviewer
Before
Finds out what was missing at the last quarterly QC review, works a backlog of thousands by hand and keeps the expected-document list in a spreadsheet.
Now
Sees what is missing today, site by site and zone by zone, confirms only the filings the agents were unsure of, and signs each one.
OH
Omar HaddadCRA, Netherlands and Germany · Sites 114 and 116
CRA
Before
Chases documents from a list that does not say why each one is needed or by when: “Tell me which documents and why — I'll get them from the site.”
Now
Gets each gap with the passage that made it due, the TMF plan rule and a due date, and a drafted request to send to the site.
MC
Dr. Maya ChenClinical trial manager, VLT-302 · approver
Clinical trial manager
Before
Has to answer before every inspection: “If an inspector asks for Site 114 tomorrow, what will they find?”
Now
Approves “not required” decisions and every inspection export: a read-only copy with the index, metadata, QC records and audit trail.
DO
Dana OkaforQC reviewer · CRA, UK and Nordics
QC reviewer
Before
Works through whole batches when she wants only the doubtful few: “Give me the ones the agents weren't sure of — not all 240.”
Now
Gets the 6 filings held below 90% confidence, each with candidates, reasons and every detail read, plus a 10% weekly sample of the rest.
Built on the engine

4 agents. Each with one job, and hard limits.

Four specialist agents file, extract, score and chase every document; the TMF lead confirms and signs.

Classifier

Reads each incoming document and matches it to a TMF Reference Model artifact — zone, section and artifact — with its top three candidates, a confidence and the reasons, each tied to a passage. Flags duplicates and documents that are not trial documents.

  • Below 90% confidence goes to a QC reviewer
  • Critical artifacts always go to QC
  • Cites a passage for every reason
Metadata extractor

Pulls the study, site, document date, version, language, people named and every signature with its date, marks each value with its confidence and source passage, and checks that dates and signatures are present.

  • Never guesses a date
  • Flags personal data beyond subject IDs for redaction
Completeness checker

Works out each site's expected documents from its milestones and from events it reads in the documents — staff changes, safety reports sent, amendments — scores every zone at every site for completeness and timeliness, and opens gaps with the evidence passage, a suggested owner and a due date.

  • A gap always cites its evidence
  • Never marks a document “not required” — only a person can, with a reason and approval
Gap follow-up agent

Drafts the request to the site and notes to file, sends reminders on the owner rules, and closes a gap when the document arrives and passes QC.

  • Nothing is sent without a person pressing Send
  • Copies the clinical trial manager on overdue gaps
TMF lead

Confirms low-confidence filings and signs. The agents propose; a named person decides.

Ask in plain words

Ask about any site, document or gap

Ask in plain words about a site, a document or a gap — or say what to change. Every answer points to the passage it came from.

Why is Site 114 red in Zone 05?

Dr. Pieter Janssen joined Site 114 as Sub-Investigator on 15 Sep 2026 and has already done PASI and IGA assessments. The Visit 3 report says the delegation log was not updated; the TMF plan expects an update within 14 days of a staff change. That leaves 5 documents missing: delegation log v2, his CV, GCP certificate, financial disclosure — and the Aug–Sep screening log. Timeliness is red too: Dr. Varga's Form FDA 1572, signed 12 Jun, reached the file on 14 Sep — 94 days against a 30-day target.

Which sites are least ready for an inspection?

Two sites are below 80% in a zone: Site 114 (Rotterdam) at 67% in Zone 05 Site Management — a new Sub-Investigator is not on the delegation log — and Site 107 (Leeds) at 78% in Zone 08, where the local lab ranges effective 1 July are not filed yet. Next lowest: Site 119 at 84% in Zone 06 and Site 122 at 86% in Zone 05.

Why is the Site 114 follow-up letter only 64%?

Its title reads “Site Visit Summary”, which visit reports often use — so 29% went to Monitoring Visit Report. But it is a letter to the PI with agreed actions, and it says the full report is held by the sponsor. That makes it a follow-up letter (05.04.04). Confirming it lifts Site 114 Zone 05 from 67% to 72%.

How does auto-filing work?

The Classifier files a document on its own when it is 90% confident or more and the date and signature checks pass. Anything lower goes to a QC reviewer, and delegation logs, consent forms and ethics approvals always do. A 10% weekly sample of automatic filings is QC-checked too — 97.4% were kept as filed.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

The eTMF heatmapZones down the side, sites across, each cell scored against what that site should have filed by today — with the five weakest cells and how a cell is scored.
Not expected yetA hatched cell at a newly activated site, with the milestone that will make its documents due.
One cell, openedCompleteness and timeliness, the milestones that made 18 documents expected, and what is missing, filed late or waiting for QC.
Site checklist and evidenceThe site's checklist by section, the open gap with its suggested owner, and the passages from the visit report, delegation log and TMF plan behind it.
Assign a gapThe suggested owner from the gap-owner rules, the due date, the related gaps and a note to the owner.
The gap registerMissing, late and unusable documents with owner, progress, days open, due date and status.
Expected documentsNine rules from the TMF plan that make documents due, a site's milestone timeline, and the latest re-derivation step by step.
A batch, filed240 documents read, classified and filed by zone, with each agent's step, its time and what it found.
Document reviewThe page with highlighted passages, artifact candidates with confidence, the reasons, and every detail read from the document.
Confirm and signThe artifact the document is filed to, the meaning of the signature and the signer, written to the audit trail.
The dashboardBacklog, days to file, QC first-time right, inspection-ready sites, completeness by week and open gaps by zone.
Inspection exportA read-only copy of the TMF with its index, metadata, QC records and open gaps, sent for approval before anyone outside sees it.
Your rulesTMF structure, auto-file confidence, QC sample, critical documents, timeliness target and approvers — all settings.
Governance

Built for inspection: cited, signed, on the record.

Every filing cites its passagesEach filing shows the artifact candidates with their confidence, the reasons and the passages behind them, and every detail read — site, dates, version, signer — with where it came from.
Low confidence and critical documents are signedFilings under 90% confidence, and every consent form, delegation log, ethics approval and safety acknowledgement, are confirmed by a QC reviewer with an electronic signature that records the name, the time and the meaning.
Every gap carries its evidence and an ownerA gap names the passage that made the document due, the rule in the TMF plan, an owner from the gap-owner rules and a due date. Owners are reminded 7 days before the due date and on the day.
Only a person removes an expected documentMarking a document “not required” takes it off a site's expected list only with a written reason and the clinical trial manager's approval. The agents never remove an expected document on their own.
Inspector access is approved, read-only and expiresAn inspection export — the TMF index, every document's metadata, QC record and audit trail — goes to the clinical trial manager for approval, and the inspector's access is read-only for 30 days.
Every step on the audit trailEach agent step, filing, assignment, reminder and signature is recorded with who, what and when. Nothing reaches a site until a person presses Send, and the record is kept for 25 years after the trial ends.
Configuration

Your TMF plan, not ours

The structure documents are filed to, the confidence that files on its own, the QC sample, the timeliness target and who approves what are settings — and the expected-document rules come from your own TMF plan.

SettingDefaultChoose from
TMF structureTMF Reference Model v3.3.1TMF Reference Model v3.3.1 · TMF Reference Model v3.2.0 · Company TMF index 2026
File automatically at90% confidenceStep up or down; below it a QC reviewer confirms the filing
QC sample of automatic filings10% sample, checked every week10% sample · 5% sample · 20% sample · Every document
Always QC critical documentsOnConsent forms, delegation logs, ethics approvals, safety acknowledgements
Timeliness target30 days from document date to filed30 days · 14 days · 60 days
QC sign-offLena OrtizLena Ortiz · Dana Okafor · Any QC reviewer
Inspection export approverDr. Maya ChenDr. Maya Chen · Lena Ortiz
Who may mark a document “not required”TMF leadTMF lead · Clinical trial manager
Connections

Works with the documents and plans a TMF already runs on

Site upload portaldocuments sent by sites, filed or held for QC as they arrive
Vendor file dropdocuments from CROs and vendors, such as a vendor qualification audit
CRA emaildocuments sent in by monitors, such as a visit follow-up letter
TMF Reference Modelzones, sections and artifacts — or your own company TMF index
TMF plan and SOPsthe expected-document rules, their deadlines and the timeliness target
Site milestones and staff directoryactivation, first patient, visits, staff changes and who is on each site team
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
1.6days
median to file a document, against a 30-day target
Filed by day 2
was 38 days by hand
target
33of 46
sites inspection-ready in every zone, up from 11
sites ready for an inspection today
target
94%
smaller filing backlog, from 4,820 documents to 310
By hand4,820 waiting
With agents310 waiting

“demo” = seen in the working solution, on its sample study data · “target” = the design goal, measured in the live solution · “estimated” = our estimate · “typical” = published figures (Regulation (EU) 536/2014, Art. 57–58 — TMF content and archiving for at least 25 years). TMF Reference Model v3.3.1, ICH E6(R3) essential records and NIAID/DAIDS TMF oversight metrics (completeness, timeliness, quality) are named as context. People, sites, the sponsor and study VLT-302 named on this page are fictional — characters and sample data in the working solution.

Questions

What TMF and clinical operations teams ask us.

What is an eTMF quality check?

A review of the electronic trial master file for the three things inspectors look at: completeness, timeliness and quality. eTMF Quality Check runs it every day instead of once a quarter — four agents file each document to the TMF Reference Model, work out what each site should have by today, and score every zone at every site on a heatmap, for the TMF lead to confirm and sign.

How does it know which documents a site should have?

The completeness checker applies the expected-document rules from your TMF plan to each site's milestones — activation, first patient, visits, amendments, safety reports, IP shipments — and to events it reads inside documents, such as a staff change recorded in a monitoring visit report. Documents not due yet show as hatched, not missing, so a red cell is a real gap.

How does it measure TMF timeliness?

Each filed document's days from document date to filed are compared with your timeliness target — 30 days by default, or 14 or 60. The heatmap switches between completeness and timeliness, and each late filing is listed with its days, like a Form FDA 1572 filed 94 days after signing on the sample study.

Does the AI file documents without a QC review?

Only above the confidence you set — 90% by default — and only when the date and signature checks pass. Anything lower, and every consent form, delegation log, ethics approval and safety acknowledgement, goes to a QC reviewer who confirms with an electronic signature. A weekly sample of automatic filings, 10% by default, is QC-checked as well.

Do people stay in control?

Yes. The agents file, score and draft; a QC reviewer confirms low-confidence filings and signs, only a person can mark a document “not required”, with a reason and approval, nothing is sent to a site until a person presses Send, and an inspection export needs the clinical trial manager's approval.

Can we use our own TMF index and TMF plan?

Yes. Documents can be filed to TMF Reference Model v3.3.1, v3.2.0 or your company TMF index, and the expected-document rules, deadlines, gap owners and reminders come from your TMF plan and SOPs. Gap owners and reminders are set by zone.

What does an inspector get?

A read-only copy of the TMF for the study or a site, with the index, every document's metadata, QC record and audit trail, and the open gaps with their owners. It is sent to the clinical trial manager for approval first, and the inspector's access lasts 30 days.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements and documents — your TMF plan, TMF index, site milestones and a sample of trial documents — and it goes live once every quality gate has passed. We will walk you through it on your own documents first.

See it on
your trial master file.

We'll run eTMF Quality Check on a sample of your own trial documents, TMF plan and site milestones.