- Before
- “I'm proving decisions made by people who left the bank two years ago” — one document at a time, from five systems.
- Now
- Opens a binder already in SBA's tab order, with the riskiest tab on top and the reviewer's likely words written on it.
One early default, from loan file to signed Request to Honor
Hollis & Pike Bakery, an SBA 7(a) loan of $1,850,000 with a 75% guaranty, defaulted 15 months after disbursement. The bank wants the purchase request in by Tue 20 Oct — 8 days away. Here is what happens, screen by screen, in the working solution.
- 01Monday morning
A loan file in five piles, not yet in SBA's order
Teresa Lindqvist · SBA liquidation officerThe loan moved to liquidation on 21 Aug 2026, and its loan file arrived Sun 11 Oct 22:40 — 318 documents and 2,140 pages from the origination system, the closing binder, the servicing system, the email archive and the collections share. The binder's tabs are empty, and the answer SBA is likely to give reads “Not read yet”.
“Six agents file every document behind its tab of the Universal Purchase Package, then read each tab the way SBA’s purchase reviewers do …”
- 02One click
“Read it like SBA” — the tabs fill one by one
The agentsTeresa presses Read it like SBA. The loan file reader files 69 exhibits behind 8 tabs; the timeline builder dates 27 events; the early default examiner applies the 18-month test under SOP 50 10 7.1 and finds the cause — Fairmarket Grocers, 38% of sales, ended its contract in November 2025. Each tab gets its exhibit count and a score as it is read.
Every step is shown as it runs, with what it found and how long it took.
- 032 min 6 s later
SBA's likely answer: a repair of about $57,600
Purchase package writerEvery tab now carries a risk score. Tab 4.3, Equity injection proof, scores 82: the closing checklist relied on Nathan Pike's source-of-funds statement, never signed, and a copy of his father's $60,000 check. Only $158,000 reached the business account — $48,800 short of the $206,800 required. The reviewer's likely words are written on the page in red ink.
“Likely repair: injection verified by unsigned statement” — $36,600 at stake, 75% of the $48,800 not proven.
- 04Same run
The loan's life, every date tied to its document
Loan-life timeline builderOrigination, closing, servicing, default and liquidation in five lanes, with the 18-month early-default window shaded from 14 Mar 2025 to 14 Sep 2026 and the default of 14 Jun 2026 inside it. Below, each event shows the document and page it was read from and the check made against it.
The timeline builder never fills a date it cannot cite.
- 05Riskiest tab first
“Find the proof” — and the tab turns green
Teresa Lindqvist · SBA liquidation officerTeresa opens the riskiest tab first and asks the agents to find the proof. They search the email archive and the closing agent's folder and find wire confirmation FED-0312-8871 of 12 Mar 2025 and Saltmarsh Title & Settlement's escrow ledger, which credited the $60,000 to the buyer at closing. $218,000 of $218,000 is traced before the 14 Mar disbursement, and the tab drops from 82 to 8.
A check copy alone never counts — only a cleared statement, a wire or an escrow ledger dated before disbursement.
- 06Tab 8
A van sold without the lien: repair it up front
Teresa Lindqvist · SBA liquidation officerThe collateral list has 46 items; the post-default list has 45. The 2024 Ford Transit was sold on 9 Jan 2026 and the bank's lien was never noted on the Ohio title, so Tab 8 scores 71 — a likely repair. Teresa chooses a $21,000 voluntary repair, 75% of the $28,000 likely auction value, rather than argue it. It is above her $10,000 limit, so it goes to Malcolm with the package. The tab drops to 14.
The agents never offer a repair. A person chooses: a voluntary repair, or an explanation without one.
- 07Tab 1
A credit memo that never caught up with the authorization
Teresa Lindqvist · SBA liquidation officerThe authorization was modified on 7 Mar 2025 from $1,800,000 to $1,850,000 for a larger deck oven, but the credit memo still reads $1,800,000 and DSCR 1.38x. On an early default, SBA reads an unexplained mismatch as an underwriting failure. Teresa asks for the explanation: recomputed at $1,850,000, coverage is 1.35x — still above the 1.15x minimum.
“Possible denial: credit memo does not match the final authorization” — the full guaranty at stake if left unexplained.
- 08Every tab clear
Predicted at first review: pays as requested
Purchase package writerThe explanation is filed as exhibit 1-6 and Tab 1 drops from 58 to 9. Package items read 30 of 30, and the prediction at the top of the binder moves to “Pays as requested”: $1,145,539.24 after the $21,000 van repair offered up front, with no tab above 35.
- 09The amount
From balance to purchase request, every line tied to the transcript
Purchase package writerPrincipal at the earliest uncured default, $1,718,201.06, less the deposit offset and the net equipment auction, gives $1,497,484.64. SBA's 75% share is $1,123,113.48, plus 75% of 120 days' interest at 10.25%, $43,425.76, less the $21,000 voluntary repair: a purchase request of $1,145,539.24. The Tab 2 loan summary is drafted from the timeline, for counsel to read.
- 10Signed and submitted
An officer of the bank signs the Request to Honor
Malcolm Achebe · SVP, SBA servicing and liquidationTeresa marks the package ready and sends it to Malcolm, with a note on the $21,000 van repair. Malcolm signs the Request to Honor, and the package — 71 exhibits, 412 pages — goes to the National Guaranty Purchase Center in Herndon by secure file transfer, with E-Tran noted and a receipt on the case.
The agents never sign, submit or offer a repair on their own.