SystemCommercial & Corporate Lending

Commercial Loan Origination

Commercial loan origination software that builds the underwriting-ready file from the banker's note

Files ready for underwriting in days, not weeks of chasing documents.

See one case, screen by screen ↓
demo61sfor six agents to read Owen's note and 23 attachments and draw the Hartwell file
demo34itemsdrawn from credit policy CP-4.2 for this deal — each naming the rule behind it
target1requestto the borrower for everything missing, not one email per item
target3daysfrom the banker's note to an underwriting-ready file
In short

What is Commercial Loan Origination?

Software that takes a commercial deal from the banker's first note to a credit decision: intake, document collection, the needs list, a policy pre-screen and the hand-off to underwriting. Commercial Loan Origination adds six agents that read the note and every attachment, draw the file from your credit policy and chase what is missing.

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Updated

The problem

Why a commercial deal takes weeks to reach the credit analyst

A commercial deal starts as a relationship manager's note and a pile of attachments forwarded from the borrower's CFO. Before anyone can spread the numbers, someone has to work out what the credit policy requires for this exact mix of facilities, collateral and guarantors, sort what arrived, and find what is stale, unsigned or missing.

Done by hand, it happens one discovery at a time: interims older than policy allows, a personal financial statement from May, a purchase agreement the seller never signed, a second equipment quote nobody attached. Each one is another email and a few more days. Files reach credit incomplete and bounce back, the banker cannot say where the deal stands, and the borrower takes the faster lender's term sheet.

typical30–45daysfrom intake to a commercial credit decision at community banks
typical46%of institutions take five weeks or more to close a commercial loan
typical40%of the sales cycle can be spent waiting on documents
Where a deal's business days go, note to decisiondemo
By hand38 days
With the solution12 days
  • Waiting on the borrower17 → 3 d
  • Building the file9 → 1 d
  • Sent back by credit4 → 0 d
  • Underwriting6 → 6 d
  • Committee2 → 2 d

Median deal in the working solution's sample bank: January to May by hand (52 deals), and since June with the agents (46 deals).

How it works

How a deal moves

Six specialist agents read every document and draw the file this deal needs; the loan coordinator certifies it.

What comes in
Banker's note in23 attachments · note, returns, statements, contracts
Agents at work
Deal note readerfacilities + parties
Then
Document sorter
Relationship and exposure checker
Then
Requirements builderthe needs list
Policy pre-screener
Then
Borrower request writerone request, checks uploads
A person decides
Loan coordinatorsends and certifies
What comes out
File blueprint, ready for underwriting
Pre-screen and route
Clock on every deal
One case, step by step

One deal, from the banker's note to credit

Monday 12 October, 07:52. Owen Pryor forwards an email from Hartwell Precision Machining's CFO with 23 attachments: a building purchase, two new machines and a bigger line. Here is what happens next, screen by screen, in the working solution.

  1. 01Mon 07:52

    A banker's note, and the agents read it

    Owen Pryor · VP, relationship manager

    Hartwell wants to buy the building it leases at 2150 Foundry Road, finance two new 5-axis machines from Torvane and push the line to $1.3M — $6,850,000 in three facilities, with Dale and Corinne guaranteeing and the building going into a new LLC. Renée starts intake and six agents work through the note and every attachment in 1 min 1 s, each step shown with what it found.

    “Can we get this to Marcus this week?” — Owen

  2. 021 min 1 s later

    The credit file, drawn from the deal

    Requirements builder

    The file appears as a plan of six rooms — financial statements, tax returns, entity, guarantors, collateral and equipment — with 34 items drawn from credit policy CP-4.2. A solid item is in and good, an amber hatched one has a problem, a dashed one is missing, and a dotted one is a report the bank orders. The financial statements room already shows what was read from it: revenue 2025 $18,640,000 and EBITDA $2,410,000 for the twelve months to June.

    34 items in 6 rooms: 19 in and good, 4 with problems, 7 missing, 4 ordered by the bank.

  3. 03What-if

    The file knows the deal

    Renée Castillo · Commercial loan coordinator

    Across the top sit the six facts that drive the file: owner-occupied real estate, an equipment loan, a line of credit, a new LLC taking title, two personal guarantors and a machine shop. Switch one off and the file redraws itself — without the equipment loan the two quotes leave; without the guarantors the room is struck through. Owen's deal is never changed.

    “Without the equipment loan: 32 items — 2 leave the file. A what-if only; Owen’s deal is unchanged.”

  4. 04Any item

    Every item says why it is in the file

    Renée Castillo · Commercial loan coordinator

    Open any item for its reason, its owner and the document behind it. The Phase I environmental is there because two things are true at once — the bank is taking owner-occupied real estate, and the borrower is a machine shop. It is ordered by the bank and due 6 November.

    “Required because the deal has owner-occupied real estate and machine shop (credit policy CP-4.2 · By industry).”

  5. 05Pre-screen

    Seven of eight tests fit, on preliminary numbers

    Policy pre-screener

    Loan to value is 80.0% against a maximum of 80%, so the appraisal governs. Debt service coverage is 1.39x against 1.25x, counting the $372,000 of rent that ends at purchase. The borrowing base of $2.13M covers the line. The exception is customer concentration: Varden Aerospace is 38% of revenue, above the 25% flag, for the analyst to address in the memo.

    “7 of 8 fit · preliminary — underwriting confirms”

  6. 06Mon 09:40

    One request, not eleven emails

    Renée Castillo · Commercial loan coordinator

    The borrower request writer drafted one message to Lena, Dale and Corinne with all 11 open items in plain words and a secure upload link — and nothing the bank already has. Renée reviews it and sends it at 09:40, with Owen copied. Reminders go through the link on day 2 and day 4; Owen is told on day 6 if anything is still open.

    The first request always goes out by a person. Later reminders go on their own.

  7. 07Same morning

    The borrower sees the whole list, once

    Lena Marsh · CFO, Hartwell Precision Machining

    Lena opens the bank's secure upload page: every item she owes, why it is needed and who it is for — the 2025 business return, interims to 30 September, a receivables aging at the same date, a debt schedule, a new statement from Dale and a signed one from Corinne.

    “Hi Lena, here is everything we still need — all in one place.”

  8. 08Wed 14 Oct

    Each upload checked as it lands

    Borrower request writer

    Lena uploads 11 files and each one lands in its room as it is checked. Ten are good. Corinne's personal financial statement comes back unsigned on page 4, and she is asked again at once — no email from Renée needed. With the September interims, debt service coverage updates to 1.44x.

  9. 09Thu 09:12 · day 3

    The file declares itself ready

    Requirements builder

    Corinne signs page 4 and the last empty room turns solid. Thirty of 34 items are in and good, the four bank orders are on their dates, and the file stamps itself ready for underwriting on day 3 of the 5-day target.

    “Ready for underwriting · day 3 · Thu 15 Oct 09:12 · awaiting your certification”

  10. 10Certified

    Certified and sent to credit

    Renée Castillo · Commercial loan coordinator

    Renée certifies that the file is complete under CP-4.2: 30 of 34 in and good, the appraisal, Phase I and title ordered with their dates and the flood determination done, beneficial ownership certified and sanctions screening clear, with the concentration exception flagged for the memo. She sends it to Marcus Feld, senior credit analyst, and Owen gets a one-line note: the officers' loan committee meets Thursday 22 October.

Who it’s for

Built for everyone who touches a commercial deal.

The same deal, seen by the five people who carry it — what their week looked like, and what it looks like now.

RC
Renée CastilloCommercial loan coordinator · certifies files complete
Coordinator
Before
“I spend my week asking for documents one email at a time.”
Now
Starts from a file drawn from the policy, sends one request, and certifies when the file says it is ready.
OP
Owen PryorVP, relationship manager
Relationship manager
Before
“Tell me what's missing once, and tell me before the borrower does.”
Now
Sees every deal and its clock on one board, and gets a plain status without asking.
MF
Marcus FeldSenior credit analyst · accepts files into underwriting
Credit
Before
“Half my 'new' deals come to me missing the latest interims.”
Now
Receives files certified complete, with the preliminary pre-screen and the exception already flagged.
LM
Lena MarshCFO, Hartwell Precision Machining
Borrower
Before
“Just give me the whole list once.”
Now
Gets one list in plain words with a secure upload link, and hears at once if a file needs fixing.
JW
Joanne WhitakerEVP, Head of Commercial Banking
Manager
Before
“We lose deals in the gap between Owen's handshake and Marcus's first look.”
Now
Sees where the days go, by month and by relationship manager.
Built on the engine

6 agents. Each with one job, and hard limits.

Six specialist agents read every document and draw the file this deal needs; the loan coordinator certifies it.

Deal note reader

Reads the relationship manager's note or forwarded email and sets out the request: borrower, facilities, amounts, purpose, collateral and guarantors.

  • Never sets pricing or terms, and never commits the bank
  • Every field cites the sentence it came from
Document sorter

Splits combined files, classifies and dates every document, ties it to its party and reads the key figures from returns and statements.

  • Never discards a document
  • Unknown periods are marked, not guessed
Relationship and exposure checker

Pulls what the bank already has — deposits, existing loans, good standing, sanctions screening and credit reports — and totals the relationship exposure.

  • Never pulls a credit report without signed authorisation
  • Read only on core banking
Requirements builder

Builds the needs list from the credit policy for this combination of loans, collateral and guarantors, and checks freshness, signatures and matching dates.

  • Never waives a requirement — only a person can
  • Every item names its policy rule
Policy pre-screener

Runs the preliminary policy tests — loan to value, advance rates, debt service coverage, borrowing base, guarantor liquidity, concentrations — and the approval route.

  • Never approves or declines credit
  • Every figure labelled preliminary
Borrower request writer

Writes one plain-language request for everything open, checks every upload as it lands and sends reminders on the bank's cadence.

  • The first request needs a person
  • Never asks for what the bank already has
Loan coordinator

Sends the request and certifies the file; credit accepts it. The agents propose; a named person decides.

Ask in plain words

Ask about any deal, in plain words

Ask about a deal, an item or a policy test, or have it send the banker a status. Every answer points to its source.

What is still missing on Hartwell?

11 items: interim statements dated 30 Jun (104 days old), the receivables aging dated 31 Aug and not with the interims, Dale's personal statement signed 14 May (151 days), the purchase agreement the seller has not signed — and 7 missing: the 2025 return, debt schedule, Corinne's statement and 4506-C, the LLC's operating agreement, the beneficial ownership form and the second machine quote. All 11 are in the request sent at 09:40.

Does Hartwell fit our credit policy?

On the preliminary numbers, yes — 7 of 8 tests fit. Loan to value is 80.0%, at the maximum, so the appraisal due 30 Oct governs. Debt service coverage is 1.39x against 1.25x, counting the $372,000 of rent that ends at purchase. The exception is concentration: Varden Aerospace is 38% of revenue, above the 25% flag.

Who has to approve this relationship?

The officers' loan committee. The relationship is $7,662,400 with the existing equipment loan — above the Chief Credit Officer's $5,000,000 and within the $12,000,000 house limit. The next committee is Thursday 22 October.

Why does Hartwell need a Phase I environmental?

Because of two things in the deal: the bank is taking owner-occupied real estate as collateral, and the borrower is a machine shop (NAICS 332710). Credit policy CP-4.2 requires a Phase I when both are true. It is ordered and due 6 Nov; underwriting may start while it is on order.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

The credit file, drawnThe Hartwell file as a plan of six rooms and 34 items, with what the agents did and who has been asked beside it.
The deal overviewOwen's note, the three facilities and how the six agents drew the file, step by step.
What-if on the dealSwitch a deal fact off and the file redraws itself — a what-if only; the real deal is unchanged.
Why an item is in the fileAny item opens its reason, its owner and the policy rule behind it.
Policy pre-screenEight preliminary tests with their working, the debt service build, and the exposure and approval route.
The needs listEvery item by group with its rule, status, owner and source — and the one request to the borrower.
What the borrower seesThe bank's secure upload page: the whole list once, in plain words, with why each item is needed.
Uploads, checked as they landEach upload fills its room as it is checked; a problem goes straight back to the person who sent it.
Ready for underwritingThe last empty room turns solid and the file stamps itself ready on day 3.
Certify and send to creditThe coordinator certifies the file complete and sends it to the credit analyst, with a note to the banker.
The pipelineEvery commercial deal from the banker's note to a decision, each with its clock and what is still open.
Where the days goMedian days to underwriting-ready and to decision by month, stage time, and by relationship manager.
Your credit policyWhat each loan type needs, freshness rules, clocks and reminders, approval authority and people.
Governance

Built for credit discipline: every item names its rule, every decision is a person's.

Every item names its ruleEach item in the needs list shows the credit policy rule behind it and the document that satisfies it, so anyone can see why it is in the file.
Only a person waivesThe agents never waive a requirement. A person can, with a reason; the waiver goes to the credit analyst with the file and is on the audit trail.
A person sends the first requestThe coordinator reviews and sends the first request to the borrower. Reminders follow on their own, and the bank never asks for something it already has.
No credit report without authorisationCredit reports are pulled only for guarantors who have signed an authorisation, and core banking is read, never changed. Beneficial ownership is certified before a new entity is opened.
Preliminary means preliminaryEvery pre-screen figure is labelled preliminary. The agents never approve or decline credit; the decision belongs to the approval authority.
Certified, accepted, on the recordThe coordinator certifies the file and the credit analyst accepts or returns it. Every step, people's and agents', is on the audit trail with a name and a time.
Configuration

Your credit policy, not ours

What a complete file means at your bank is a setting. Changes are versioned and on the audit trail; deals already in intake keep the rules they started with.

SettingDefaultChoose from
What each loan type needsCredit policy CP-4.2Owner-occupied real estate · equipment · line of credit · term loan · acquisition
Interim financial statements, no older than90 days30 to 180 days, in steps of 15
Personal financial statements, signed and dated within90 days90 days · 120 days · 60 days
Beneficial owners25% (rule minimum)25% · 20% · 10%
Underwriting-ready target5 business days2 to 15 business days
Borrower remindersDay 2 and day 4Day 2 and day 4 · Every 2 days · Day 3 only
Tell the relationship managerOn day 6On day 6 · On day 4 · Every day
First request needs a personOnOn · off
Connections

Works with the systems you already run

Emailthe banker's note and the borrower's forwarded attachments
Core bankingexisting loans, lines and deposits — read only
Your credit policyrequirements by loan type, freshness rules and approval authority
State business registrygood standing for each entity
Sanctions screening and credit bureauevery entity and owner screened; reports on signed authorisation
Secure upload linkthe borrower's list, uploads checked as they land
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
3days
from the banker's note to an underwriting-ready file
By hand3–4 weeks
With agents≈ 3 days
target
1request
to the borrower for everything missing, not one email per item
11 items, 1 request
each checked as it lands
typical
30–45days
from intake to a commercial decision at community banks today
TodayWith agents

“demo” = seen in the working solution, on its sample bank data · “target” = the design goal, measured in the live solution · “typical” = published figures (Banking Dive press release, Sep 2026 — 30–45 days intake to decision at community banks; Abrigo business lending survey — 46% take five weeks or more to close; Moody's Analytics via FileInvite — up to 40% of the sales cycle waiting on documents). People, banks and companies named on this page are fictional — characters and sample data in the working solution.

Questions

What commercial lenders ask us.

What is commercial loan origination software?

Software that takes a commercial deal from the banker's first note to a credit decision: intake, document collection, the needs list, a policy pre-screen and the hand-off to underwriting. Commercial Loan Origination adds six agents that read the note and every attachment, draw the file from your credit policy and chase what is missing.

How does it know which documents a deal needs?

The requirements builder reads the deal's facilities, collateral, guarantors and industry and applies your credit policy's requirements matrix. Each item names the rule behind it, and switching a deal fact off in a what-if shows which items it brings into the file.

Does it make credit decisions?

No. The policy pre-screener runs preliminary tests such as loan to value, debt service coverage and concentrations, and labels every figure preliminary. Underwriting confirms the numbers, and the decision belongs to your approval authority.

How does the borrower send documents?

Through one request with a secure upload link, listing every open item in plain words and why it is needed. Each upload is checked as it lands — the right document, period, signature and date — and a problem goes straight back to the person who uploaded it.

Do people stay in control?

Yes. A person reviews and sends the first request, only a person can waive a requirement, the coordinator certifies the file complete and the credit analyst accepts it into underwriting. Every step is on the audit trail.

Will it ask borrowers for things the bank already has?

No. The relationship and exposure checker pulls what the bank already has: deposits and existing loans from core banking, good standing from the state registry, sanctions screening, and credit reports for guarantors who have signed an authorisation. The request writer never asks the borrower for any of it.

Can we set our own policy rules and clocks?

Yes. What each loan type needs, freshness of interims and personal statements, years of returns, the beneficial ownership threshold, the underwriting-ready target, borrower reminders, when the banker is told and the approval authority are all settings.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements — your credit policy, approval authority and a sample of past deal notes and files — and it goes live once every quality gate has passed. We will walk you through it on your own deals first.

See it on
your deals.

We'll run Commercial Loan Origination on a sample of your own deal notes and credit policy.