Solution Engineer

Chennai, India

Role Overview

We are hiring a Solution Engineer to join our business team. You will work alongside other business analysts and your main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

Responsibilities

  • listGather and analyze project requirements
  • listWork with production, engineering, and functional teams to create innovative solutions
  • listWrite project proposals and support the sales team throughout the sales life-cycle
  • listDesign, customize and document data collection and annotation processes
  • listLead and oversee the on-boarding of new customers
  • listSet up and train the production team
  • listDesign, classify and improve services provided
  • listDesign execution processes and project plans
  • listCreate and present for new opportunities and client requests
  • listEnsure that the designed solution is properly implemented according to the specifications
  • listDesign solutions that involve technical aspects
  • listOversee the implementation of solutions by geographically dispersed production and technology teams across different time zones and cultures
  • listDefine, track and manage KPIs and provide internal and client-facing status reports; providing executive updates including account progress, health, risk, and opportunities
  • listAssist in building overall plans/budgets and subsequent adherence; own the overall financial health of assigned client engagements; drive efficiencies across process, people, and technology
  • listManage stakeholder communication around solution status and planning
  • listAssist in training and adoption of technologies for internal and client teams
  • listAssist in new business development (meeting presentations)
  • listInnovate for continuous improvement in internal and client workflows/processes
  • listAutomate workflows when possible to drive efficiencies

Requirement

  • listMinimum 3 years of experience in Solutions Engineering, DevOps, Project/Program Management, Language Engineering, Localization Engineering, Crowdsourcing or similar fields.
  • listMaster's degree in Computer Science or Software Engineering preferred
  • listPrior experience in the AI Industry
  • listPrior experience in managing complex projects
  • listLeadership experience in working with diverse geographical teams
  • listPrior experience in client consulting, solutions design, and sales methodologies
  • listStrong analytical and problem-solving skills, with proven ability to work under pressure and delivery against deadlines
  • listExcellent interpersonal and negotiation skills
  • listAdvanced knowledge of project management and reporting tools
  • listExperience in working with big data and/or crowdsourcing solutions

If you think you’re a right fit to Botminds, we are excited to receive your application

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