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Call transcript analysis has some business-critical applications like sales call transcripts comprehension, earnings call transcripts understanding, support call transcripts analysis etc. Traditional NLP approaches limits the analysis to simple sentiment extraction while much more insightful information buried inside the lengthy passages of call transcripts.
Teach Botminds AI about the information you want to extract from the call transcripts, customize according to the needs. It can be a mention about competitors, follow-up requests, or dates committed, if you want to extract you can make Botminds AI do that for you. Structure the call transcripts at scale. Leverage the power of intelligent crawlers to load transcripts automatically immediately when it is published.
Botminds AI will read & understand the transcripts like humans to extract the information you care about
Transcripts can be loaded from any source immediately, leveraging Botminds AI-powered crawlers
Define the information you want to extract from transcripts and teach Botminds AI in hours
Annotated immediately when the transcripts made available, boost your team's productivity.
See Botminds Unified platform in action