Conversation Intelligence Suite
Analyze sales and support conversations to extract insights, actions, and performance metrics with verifiable accuracy.
From Conversations to Actionable Intelligence
Capture, transcribe, and analyze customer interactions across voice, video, and chat. Detect intent, sentiment, and themes while linking findings to CRM and support outcomes.
Increased Cost Saving
Faster Processing Time
Accuracy
Peak Volume Handling
What Defines Us
Conversation Intelligence Suite transforms unstructured communication across sales and support channels into structured insight. It captures audio, video, and chat data, converts them into searchable transcripts, and classifies topics, intents, and customer sentiments. Each extracted insight links to its exact segment in the transcript or recording, ensuring transparency. The system integrates with CRM or ticketing tools to align findings with deal outcomes, issue resolution, and escalation patterns. Managers can track adherence to talk tracks, identify training gaps, and monitor customer trends through evidence-based dashboards. The result is an intelligence layer that connects frontline interactions with operational performance.
Conversation Intelligence Suite
Conversation Intelligence Suite transforms unstructured communication across sales and support channels into structured insight. It captures audio, video, and chat data, converts them into searchable transcripts, and classifies topics, intents, and customer sentiments. Each extracted insight links to its exact segment in the transcript or recording, ensuring transparency.
The system integrates with CRM or ticketing tools to align findings with deal outcomes, issue resolution, and escalation patterns. Managers can track adherence to talk tracks, identify training gaps, and monitor customer trends through evidence-based dashboards. The result is an intelligence layer that connects frontline interactions with operational performance.
See Conversation Insights in Action
Watch how conversations are transcribed, analyzed, and surfaced as structured data — enabling teams to act on patterns, risks, and opportunities backed by verifiable evidence.
Configure with Ease
Set up AI capabilities quickly using intuitive, low-code tools.
Launch with Confidence
Deploy AI systems seamlessly and scale them efficiently.
Monitor & Optimize in Real-Time
Track performance metrics and continuously refine operations.
Evolve Continuously
Integrate feedback loops to adapt and improve your solutions.
