WorkflowMGAs & Delegated Authority

Bordereaux Management

Bordereaux management that maps every delegate’s file, checks every row and explains every rejection

Every bordereau in your layout on arrival, each rejected row with its reason.

See one case, screen by screen ↓
demo1,284rowsin one delegate’s September file, every one checked against the binder
demo0.97matchfor a renamed column, spotted from its values and settled with one confirm
demo23rowsrejected, each with its reason and binder clause — $219,897 gross premium held back
target≈4hoursto load a month’s bordereaux, not 3–5 working days
In short

What is Bordereaux Management?

Software that takes the risk, premium and claims bordereaux your MGAs and coverholders send, turns each one into a single standard layout and checks it against the binding authority agreement. Bordereaux Management adds agents that read any delegate’s spreadsheet, map it from that delegate’s remembered mapping, check every row and draft the return of rejected rows.

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Updated

The problem

Why oversight of delegated business runs weeks behind

Every MGA and coverholder sends its risk and premium bordereau in its own columns, its own codes and its own date formats — often late, often with rows missing. Before a single row can be checked against the binder, a bordereaux analyst re-maps the file by hand, usually the same file she mapped last month.

The checking itself then turns into sampling, because there are not enough hours to test every row for territory, limits, commission, tax, dates and duplicates. And when a delegate renames a column without saying so, the check that read it quietly stops working: a location over the per-location limit loads with no warning, and the head of delegated authority finds out at audit.

typical3–5daysa month spent preparing bordereaux at a mid-sized MGA
demo5locationsover the $5,000,000 limit, caught only once a silently renamed column was mapped — left unmapped, they would load with no warning
Where a month’s bordereaux hours goestimated
By hand32 days
With the solution4 days
  • Opening files, finding headers, tying totals4 → 0.5 d
  • Re-mapping columns that moved or were renamed10 → 0.5 d
  • Standardising dates, amounts and codes6 → 0.5 d
  • Checking rows against the binder8 → 1.5 d
  • Writing returns and chasing late files4 → 1 d

Estimated split for one analyst loading a month’s risk and premium bordereaux, by hand and with the solution.

How it works

How a bordereau moves

Six agents read, map, check and return every delegate's file; the analyst confirms changes and the DA manager decides breaches.

What comes in
Files in14 delegates · any spreadsheet, any layout
Agents at work
File readerrows + totals
Then
Column mapperremembered · renames
Value standardiserdates · codes
Then
Binder checkerevery row
Then
Return writerreason + clause
Delegate scorertimeliness
A person decides
Bordereaux analystconfirms changes · sends returns
What comes out
Standard bordereau
Rejected rows returned
Breaches referred
One case, step by step

One delegate’s September bordereau, from arrival to oversight

Pellworth Specialty Insurance Company delegates to 14 MGAs and coverholders. Northmarch Underwriting’s September risk and premium bordereau arrived on Friday, six days early. Here is what happens next, screen by screen, in the working solution.

  1. 01Monday morning

    The file is already read, mapped and mostly checked

    Hannah Okoye · Bordereaux analyst

    Hannah opens the mapper on NM_Sep2026_RiskPremium.xlsx: 1,284 rows, 38 columns, $6,419,448 gross premium under binder B0841NM26PRP. On Friday the file reader found the header on row 3 and tied gross premium to the cover sheet; the column mapper placed 36 of 38 columns from Northmarch’s August mapping. Two columns wait on her.

    36 columns remembered · 1 renamed · 1 new · 18 rows rejected so far · 1,266 accepted

  2. 02Column 22

    A renamed column, spotted from its values

    Column mapper

    “TIV” is gone. “Total Insured Value (USD)” sits in its place — same position, numbers, no blanks, a median of $882,000 against August’s $874,000. The mapper scores the profile match at 0.97 and proposes the rename to Sum insured — total for the location. It does not apply it.

    “TIV”, mapped every month since February, is missing. “Total Insured Value (USD)” sits in its place.

  3. 03Every row

    Every row against every check, not a sample

    Binder checker

    Below the mapping, a strip shows all 1,284 rows against 12 binder checks. Ten have run on every row: 18 rows rejected, 41 warnings. Click a mark to open the row — Row 643, Hill Country Plaza Ltd in Lafayette, LA, passes everything that has run, with the per-location limit and windstorm deductible checks waiting on a confirm.

    Per-location limit: “waits on the rename”. Windstorm deductible: “waits on new column”.

  4. 04One confirm

    The rename snaps on, and the limit check runs

    Hannah Okoye · Bordereaux analyst

    Hannah clicks Confirm. The column lands on Sum insured — total for the location and is remembered for October. The per-location limit check runs straight away on all 1,284 rows and finds five locations above $5,000,000 with no referral approval on file.

    “Per-location limit run on 1,284 rows: 5 locations above $5,000,000 with no referral — rejected and referred to Graham Tulley.”

  5. 05Next

    A new column, mapped by a person

    Hannah Okoye · Bordereaux analyst

    “Wind/Hail Ded %” has never been sent before. Its nearest field, Deductible — windstorm %, matches at 0.88 — below 0.90, so the mapper waited for her. She maps it, the windstorm deductible check runs, and every coastal location meets the 2% minimum. All 38 columns are placed and the mapping is saved for October.

  6. 0623 rows

    Each rejected row, with its reason and clause

    Binder checker

    23 of 1,284 rows go back — $219,897 of gross premium held back. Seven are in Florida, outside the binder’s territory of TX, LA, OK, AR and MS; five are over the per-location limit; four were already on the August bordereau; four take commission above 22.5%; three are effective in October. Each row says why in a sentence and cites its binder clause, or the earlier bordereau it repeats.

    “Commission taken at 25%; the binder allows 22.5% — $71.88 over-deducted.” Binder §7.1

  7. 07Drafted

    The return to the delegate, written for her

    Return writer

    The return writer drafts the note to Megan Castell at Northmarch: the 23 rows grouped by reason, each clause cited, the column changes explained, and NM_Sep2026_returned_rows.xlsx attached with the original values. Under binder §9.2 corrections are due on the October bordereau or within 10 business days, whichever is sooner. Hannah reads it and sends it.

    The return writer drafts; it never sends and never corrects the delegate’s data.

  8. 08Referred

    Rows outside authority go to the person who owns the binder

    Graham Tulley · Head of delegated authority

    Twelve of the rows are not just wrong data — the Florida risks and the over-limit locations are outside Northmarch’s authority. Territory and limit failures are both returned and referred to Graham Tulley as possible breaches. Under §4.1 Pellworth must hear within 5 business days; Graham refers them to underwriting or asks Northmarch for referral evidence.

  9. 09Ready

    One standard bordereau for oversight and finance

    Sunil Varma · Data and MI lead

    The accepted rows sit in the Coverholder Reporting Standards v5.2 layout — the same layout for all 14 delegates — with all 39 fields placed: 1,261 accepted, 41 with warnings, 23 rejected. Gross premium $6,199,551.00, commission $1,394,902.15, net to Pellworth $4,804,648.85, ready to send to oversight and finance.

  10. 10Every month

    Who reports on time, and who reports clean

    Delegate scorer

    Northmarch’s September goes on its record: six days early, 98.2% of rows clean, 12 of its last 12 bordereaux on time. Sable Creek Transport is the other story — late on 10 of its last 11, by seven days on average, and two days late today, chased at 08:00.

    Graham Tulley is told when a delegate is late three months running.

Who it’s for

Built for everyone who touches a bordereau.

The same September file, seen by the four people who carry it — what their month looked like, and what it looks like now.

HO
Hannah OkoyeDelegated authority, Pellworth Specialty Insurance Company
Bordereaux analyst
Before
“Half my month is re-mapping files I mapped last month” — 14 delegates and about 21,000 rows a month, opened and re-mapped one by one.
Now
Opens each file already mapped from memory and checked on every row; confirms a renamed column with one click and sends the drafted return.
GT
Graham TulleyPellworth Specialty Insurance Company
Head of delegated authority
Before
“I find out a risk was outside the binder at audit, eight months later.”
Now
Gets territory and limit failures as breach referrals the week the file lands, and approves any change to a check before it applies.
MC
Megan CastellOperations lead, Northmarch Underwriting
Delegate operations
Before
“Just tell me which rows are wrong and why — not that the file failed.”
Now
Receives the returned rows grouped by reason, each with its binder clause and original values, and a clear deadline to correct them.
SV
Sunil VarmaPellworth Specialty Insurance Company
Data and MI lead
Before
“If a column is mapped wrong, every report downstream is wrong too.”
Now
Sees every delegate’s headers month by month and the year’s column changes across delegates, each with how it was recognised and who confirmed it.
Built on the engine

6 agents. Each with one job, and hard limits.

Six agents read, map, check and return every delegate's file; the analyst confirms changes and the DA manager decides breaches.

File reader

Opens each delegate’s bordereau — any spreadsheet or CSV, any sheet — finds the header row, counts the rows and ties the totals to the cover sheet.

  • Never drops a row it cannot read; it flags it
  • Totals must tie before mapping starts
Column mapper

Places each column on the standard layout from the delegate’s remembered mapping, and spots renamed, new, moved and dropped columns by their values, not just their names.

  • Never applies a rename on its own
  • Never maps a new column on its own
  • Below 0.90 a person decides
Value standardiser

Turns each delegate’s dates, amounts, codes and yes/no flags into the standard formats and code lists.

  • Never guesses a value — it leaves it blank
  • Ambiguous date formats go to a person
Binder checker

Runs every row against the binder in force on its inception date: reference, month, territory, class, limits, commission, tax, dates, duplicates and deductibles.

  • Every row, never a sample
  • Every reason cites its clause
  • Never accepts a breach
Return writer

Drafts the return to the delegate: the rows grouped by reason, each with its clause, and the spreadsheet of returned rows.

  • Never sends on its own
  • Original values only — no corrections made for the delegate
Delegate scorer

Scores each delegate every month on timeliness and the share of clean rows, keeps the 12-month record, and tells the DA manager when a delegate is late three months running or clean rows fall below 97%.

  • Scores from facts only
  • Never changes a due date
Bordereaux analyst and DA manager

Confirm changes, decide breaches. The agents propose; a named person decides.

Ask in plain words

Ask about any delegate, in plain words

Ask about a delegate’s file, a rejected row, a check or who is late. Every answer cites the file, the binder, the mapping record or an earlier bordereau.

What changed in Northmarch’s file this month?

Three things. Column 22 “TIV” is now “Total Insured Value (USD)” — same position, same values, profile match 0.97 against August. A new column 24 “Wind/Hail Ded %” arrived; its nearest field is Deductible — windstorm %. And “Agent Code” is gone; it is optional, so Producer code is left blank. Until you confirm the rename, the per-location limit check cannot run.

Why were the Florida rows rejected?

Seven locations — Pensacola, Destin, Panama City, Fort Walton Beach, Milton, Navarre and Crestview — are in Florida. The binder only lets Northmarch bind in Texas, Louisiana, Oklahoma, Arkansas and Mississippi. They are rejected back to Northmarch and, because a risk bound outside the territory is a breach of authority, also referred to Graham Tulley, who must hear within 5 business days.

Is Northmarch taking the right commission?

On 1,280 of 1,284 rows, yes — 22.5% of gross premium. Four rows take more: three at 25% and one at 27.5%, $529.41 deducted beyond the binder in all. Those rows are rejected with the amount, and the premium due to Pellworth is held at the binder rate.

Which delegates are late this month?

One. Sable Creek Transport was due Saturday 10 October under its 10-day clause and has not sent its file; it was chased this morning at 08:00. It was late on 10 of its last 11 bordereaux, by seven days on average. Quillon Professional Risks is not in yet but is not due until Thursday.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

The column mapperA delegate’s columns as received on the left, the standard layout on the right, every row against every check below — and what waits on the analyst.
A renamed column“TIV” missing, “Total Insured Value (USD)” in its place: same position, same values, profile match 0.97, waiting for a confirm.
One row, every checkClick any mark to open the row: its fields in the standard layout and the result of each of the 12 binder checks.
Confirmed and rememberedOne confirm places the column for this month and next; the limit check runs at once and rejects five locations over $5,000,000.
All columns placedAll 38 columns on the standard layout, the mapping saved for October, 23 rows rejected and 1,261 accepted.
Every delegate this month14 delegates with rows, arrival, due date, what changed, rejected rows, clean share and the last 12 bordereaux at a glance.
Rejected rowsFive reasons, two marked as breach referrals, and every row with its reason in a sentence and its binder clause.
The return to the delegateThe drafted note grouped by reason with clauses cited, the returned-rows file, the steps, and the breach referrals for the head of delegated authority.
The standard bordereauAccepted rows in the Coverholder Reporting Standards v5.2 layout, with totals for gross premium, commission and net to the carrier.
Mapping memoryWhat each delegate calls each field, month by month, and the year’s column changes with how each was recognised and who confirmed it.
The binder checksTwelve checks with the clause each comes from, what happens on a failure, this month’s hits and the owner.
Delegate scorecardDays early or late for each delegate’s last 12 bordereaux, the on-time count and the share of rows accepted first time.
Your thresholds and rulesMapping thresholds, the standard layout, returns and breaches, and timeliness — changes are drafts until approved.
Governance

Built for delegated authority: every row checked, every rejection explained, every decision by a person.

Every rejected row cites its clauseEach row that goes back carries a one-sentence reason and the binder clause behind it — §4.1 territory, §5.2 limits, §7.1 commission, §9.1 reporting month — or the earlier bordereau it duplicates.
A rename never applies itselfThe column mapper proposes a renamed or new column with its evidence — position, values, median, match score. The analyst confirms with one click; below 0.90 a person always decides.
Values are never guessedAn ambiguous date format stops and asks. Optional fields with no source are left blank, not filled in. Unreadable means returned.
A person sends every returnThe return writer drafts the note and the returned-rows file with original values; the analyst reads it and sends it. No agent corrects a delegate’s data.
Breaches go to the head of delegated authorityTerritory and limit failures are referred to Graham Tulley as possible breaches of authority. Changes to a check or a setting are drafts until he approves them.
Every step on the file’s runEach agent step and each human confirm is recorded on the file’s run with the time and the name, and every mapping change in the mapping memory with who confirmed it.
Configuration

Your binders and thresholds, not ours

What Pellworth’s delegated authority team configures. Changes are drafts until the head of delegated authority approves them.

SettingDefaultChoose from
Apply a remembered mapping on its own at0.90Any match threshold
Spot a renamed column at0.95Any match threshold
A rename always needs a personOnOn · Off
Layout delegates are mapped toCoverholder Reporting Standards v5.2Coverholder Reporting Standards v5.2 · Pellworth carrier template
Optional fields left blank, not guessedOnOn · Off
Delegate correction deadline10 business daysThe sooner of the next bordereau or this
Rows outside authority go toGraham TulleyAny named person
Bordereau due15 days after month endUnless the binder says otherwise
Connections

Works with the files and agreements you already have

Delegate bordereauxrisk, premium and claims files in xlsx or csv, by email or SFTP drop
Binding authority agreementsbinders, schedules, endorsements and the agreed field list
Your standard layoutCoverholder Reporting Standards v5.2 or your carrier template
Accepted bordereauxevery earlier month, for duplicates and the delegate’s record
Mapping recordeach delegate’s remembered columns, formats and code lists
Tax tables and code listssurplus lines tax by state, transaction, class and construction codes
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
Hours
to load a month's bordereaux, not 3–5 working days
By hand3–5 days
With agents≈ 4 hours
target
100%
of rows checked against the binder, not a sample
1,284 of 1,284 rows
Northmarch, September
target
1confirm
to settle a renamed column — remembered next month
Re-mapped monthlyRemembered

“demo” = seen in the working solution, on its sample delegate data · “target” = the design goal, measured in the live solution · “estimated” = our estimate · “typical” = published figures (SwiftCase, 2026 — 3–5 working days a month on bordereaux for a mid-sized MGA). Lloyd’s Y5311 Conditions of Trade for Delegated Authorities Data. People, companies and insureds named on this page are fictional — characters and sample data in the working solution.

Questions

What delegated authority teams ask us.

What is bordereaux management software?

Software that takes the risk, premium and claims bordereaux your MGAs and coverholders send, turns each one into a single standard layout and checks it against the binding authority agreement. Bordereaux Management adds agents that read any delegate’s spreadsheet, map it from that delegate’s remembered mapping, check every row and draft the return of rejected rows.

How does it handle a delegate renaming a column?

The column mapper compares the missing column with the new one by position, type, range, blanks and median. When they match — “TIV” and “Total Insured Value (USD)” at 0.97 in the demo — it proposes the rename with that evidence. One confirm places it, remembers it for next month and runs the check that depended on it.

Does it check every row or a sample?

Every row. The binder checker runs each check on every row of every file, against the binder in force on the row’s inception date: territory, class, per-location limit, commission, surplus lines tax, dates, duplicates against earlier bordereaux, deductibles and required fields.

Does it work with Lloyd’s Coverholder Reporting Standards?

Yes. Every delegate’s file can be mapped to Coverholder Reporting Standards v5.2 or to your own carrier template — it is a setting. Lloyd’s conditions of trade for delegated authorities data expect risk, premium and claims data to meet those standards.

What happens to rejected rows?

They are not loaded. Each goes back to the delegate with its reason and binder clause, grouped by reason in a drafted note with the returned rows attached in their original values. The analyst reads and sends it, and the correction deadline comes from the binder.

Does the AI decide breaches of authority?

No. Territory and limit failures are referred to the head of delegated authority as possible breaches, and he decides. The agents never apply a renamed or new column without the analyst, never send a return and never guess a value.

Can we set our own thresholds and deadlines?

Yes. The match needed to apply a remembered mapping or offer a rename, the standard layout, the correction deadline, who receives breach referrals, when bordereaux are due and late reminders are all settings, and changes are drafts until approved.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements — your binders, standard layout and a month of your delegates’ files — and it goes live once every quality gate has passed. We will walk you through it on your own bordereaux first.

See it on
your bordereaux.

We’ll run Bordereaux Management on a month of your own delegates’ files.