- Before
- Makes one answer out of three: the picture says pool, the application says no pool, the inspector says fence.
- Now
- Opens a referral with every source already lined up and priced, checks the rules, and signs.
One new-business referral, from the queue to a signed bind
Monday 12 October. Daniel and Priya Castellano have applied for an HO-3 on 1127 Wrenfield Court, Ellicott City, Maryland — Coverage A $612,000, effective Sun 1 Nov 2026, through Joanna Pratt at Bayside Lane Insurance Agency. Here is what happens next, screen by screen, in the working solution.
- 01Morning
Twelve referrals, each checked against its state
Renata Okafor · Homeowners underwriterRenata opens her referrals: 12 today, 6 new business and 6 renewals across 7 states. Each row shows how many of the 9 attributes disagree, how old the image is against that state’s rule, and what the agents recommend. Three rest on one image — none of them gets an adverse action until a second source arrives.
Castellano · 6 of 9 disagree · Bind with conditions · due today
- 02Opened
The risk, from above, with every feature outlined
Renata Okafor · Homeowners underwriterThe 14 Aug 2026 capture fills the screen: 7.5 cm, 59 days old, parcel offset 0.6 m. Every feature carries an outline and a pill saying what the application said and what the image shows. Numbered pins mark the inspection photos, and the said-vs-seen ledger runs beside the image.
“App: no pool · Image: in-ground pool 16×32 ft”
- 03One click
“Run the agents” — and each outline snaps in as its step lands
The agentsSeven agents read five sources and three captures in turn: the application signed 6 Oct with its 41 answers, the parcel match, the features on the image, the Fieldline report, the permits. The premium reads “reconciling…” until the last line is priced. The whole run took 3 min 40 s.
Inspection reader: “Fieldline report, 2 Oct · 31 photos · 11 roof notes: 2 bear on the risk, 9 cosmetic”
- 04Set aside
The 2023 image is of the neighbour’s house
Parcel matcherThe 21 Jun 2023 capture’s footprint sits 31 m west of parcel 02-118-447 and matches 1125 Wrenfield Court. The tolerance is 8 m, so it is kept in the file, marked “Not this property”, and no agent reads a feature from it. The two captures on the parcel, 14 Aug 2026 and 3 Apr 2025, carry the findings.
“Not this property — excluded. No finding is read from it.”
- 05All evidence
Every source, every attribute, on one grid
Renata Okafor · Homeowners underwriterNine attributes down the side; the application, both on-parcel captures, the struck-through 2023 capture, the inspection and the property records across the top. Each cell opens its source. The pool is on the image, the 2025 capture, inspection photo 12 and pool permit P19-00352 from Jun 2019 — four sources, not one.
- 06Inspection
Owen Marsh’s photos, with margin notes that say what each settles
Inspection readerFieldline’s exterior inspection of 2 Oct: 31 photos, on site 10:05–10:52. The inspection reader classifies all 11 roof observations — 2 bear on the risk, 9 cosmetic. Photo 7 shows the north slope at 13–16 years, so the 2020 date covers only half the roof. Photo 8 is algae streaks on intact shingles.
Limit: the inspection reader never upgrades a cosmetic observation.
- 07Reconciled
Partly true, condition, cosmetic, agrees — each line priced
ReconcilerRoof age is partly true: rated at the oldest slope, 15 years, +$208. The oak over 28% of the north slope is a condition — trim within 60 days, $0. The streaks are cosmetic and support no action. Occupancy and size agree. With the pool (+$186) and the solar array (+$94), the premium goes from $2,148 to $2,636.
“Roof staining · Cosmetic · $0 · cosmetic: supports no action”
- 08One message
Four questions to Bayside Lane, in one go
Question and notice drafterConfirm the pool has no diving board or slide and accept Coverage E at $300,000. Will both named insureds sign trampoline exclusion NM-HO 418, or remove the trampoline before 1 Nov? Is the 22-panel array owned or leased? Send the May 2020 roofing invoice. Image crops dated 14 Aug 2026 and the inspection photos go with it. Nothing is sent until Renata says so.
- 09The decision
Premium built up, conditions listed, rules checked
Renata Okafor · Homeowners underwriterThe decision shows the premium line by line from the Maryland manual, four conditions of binding, and every rule checked: the image is 59 days old, 7.5 cm with 3% cloud and shadow on the roof, of this house, every material line has a second source, cosmetic staining carries no action. Bind as applied is not open; decline is not supported.
- 10Signed
Bind with conditions — nothing resting on one picture
Renata Okafor · Homeowners underwriterRenata signs: 1127 Wrenfield Court, effective Sun 1 Nov 2026, $2,636 a year, 4 conditions, 4 questions sent with the signature. Nothing adverse is taken, so Helen Strand’s co-signature is not needed. Every line cites its image, photo or permit on the audit trail.
“Nothing adverse is taken, so no co-signature is needed.”