SearchCasualty, Injury & Litigation Claims

Bodily Injury Claim Valuation

Bodily injury claim valuation from what similar injuries actually paid, in every venue the suit could land in

Settlement authority set from comparable closed files and local verdicts.

See one case, screen by screen ↓
demo17casescomparable closed files, settlements and verdicts found for one neck injury in DuPage County
demo+$180,000on the median when the venue toggle moves the same injury from DuPage to Cook County
demo11 of 15Cook County comparables above the $250,000 per-person limit — excess exposure, seen before the suit
target6minfrom open file to a cited settlement range, against one to two days by hand
In short

What is Bodily Injury Claim Valuation?

Software that helps an adjuster put a value on an injury claim. Bodily Injury Claim Valuation does it from evidence: it finds what the same injury paid in your own closed files and what published verdicts and settlements awarded in the venue, and lays them out against the offer, the demand and the policy limit, every amount cited.

How to choose AI solutions for insurance →

Updated

The problem

Why the same injury is valued so differently from desk to desk

An adjuster valuing a C5-C6 herniation in DuPage County has an injury-evaluation score, their own memory of a few files and whatever a colleague remembers. What the company actually paid on the same injury in the same county last year sits in closed files nobody can search. What local juries awarded sits in verdict reports nobody has time to read. Pulling five comparable files and reading three reports takes one to two days, so most valuations skip it and lean on a score that knows nothing about venue.

Venue risk turns up late. The file is valued for the county of the crash, then the complaint is filed in the county where the insured lives — and plaintiffs’ firms know which counties, and which desks, pay. A low early offer on a file that later goes to suit is one source of adverse reserve development.

demo3.4×spread of first authority between nine desks on the same injury, 2025
demo1–2daysto a cited range, pulling files and reports by hand
typical$91.6–102.3Badded to US personal auto liability losses by legal system abuse in the ten years to 2024
Where one valuation’s hours goestimated
By hand13 days
With the solution2 days
  • Reading the records, bills and demand3 → 0.5 d
  • Pulling comparable closed files4 → 0.3 d
  • Reading verdict and settlement reports3 → 0.3 d
  • Checking where the suit can be filed1 → 0.3 d
  • Writing the note and authority request1.5 → 0.5 d
  • Authority review0.5 → 0.3 d

Estimated split for one bodily-injury file valued by hand, and with the solution. The agents’ part takes minutes; what is left is the adjuster’s reading and judgement, and the authority review.

How it works

How a valuation moves

Six agents find and read the comparable cases in every venue the suit could land in; the claim manager sets authority.

What comes in
Evidence in4 sources · open file, closed files, verdict reports, venue and firm history
Agents at work
File readerinjury + specials
Then
Comparable finder
Verdict reader
Venue analyst
Then
Range builderstrip per venue
Then
Note writerevery case cited
A person decides
Claim managergrants authority
What comes out
Cited range
Venue risk
Note on the file
One case, step by step

One neck injury, from open file to granted authority

Danielle Ortega was rear-ended at a red light in Naperville. Her lawyers have sent a policy-limits demand with 18 days left on it. Here is the valuation, screen by screen, in the working solution.

  1. 01Monday morning

    Eight files waiting for a value

    Tomás Rivera · Senior bodily-injury adjuster

    Tomás opens his desk: eight open injury files, each checked for every venue it could be filed in. Three could be filed in a second county and three have a demand clock running. Danielle Ortega’s file, BI-2026-0418377, is both — DuPage or Cook, 18 days on the clock.

    “8 of 8 files · ranges built from comparables in every venue the suit could be filed in.”

  2. 02Read

    412 pages, read before he opens them

    File reader

    Emergency department the same evening, 24 physical therapy visits, an MRI showing a C5-C6 broad-based disc herniation with right foraminal narrowing, two epidural injections, and a surgical consult on 18 Aug recommending anterior cervical discectomy and fusion — deferred by the patient. Every fact carries its page. Specials are $77,660: medical billed $68,420 plus $9,240 in lost wages. The billed amount counts, not the $31,870 paid, because billed amounts go to an Illinois jury.

    Time-limited demand: $250,000, the per-person limit, expires Fri 30 Oct 2026.

  3. 035 min 48 s on the live file

    Six agents build the range, step by step

    The agents

    The comparable finder searches 41,280 closed Harborline injury files and 6,912 published Illinois verdicts and settlements: 214 cervical herniations, 45 at 70% match or better in three venues. The verdict reader reads 17 reports and moves every amount to 2026 dollars. The venue analyst finds that the suit can be filed in Cook. Then the run stops and waits for Tomás.

    “Waiting for Tomás Rivera — a value above $100,000 goes to Linda Okafor for authority.”

  4. 04The range strip

    Where this claim sits among the cases like it

    Range builder

    Seventeen cases on one dollar axis — 11 closed Harborline files, 4 reported settlements, 2 jury verdicts. Median $142,000, middle half $118,000–$165,000. The current offer of $95,000 sits below 14 of the 17, $23,000 under the middle half. The injury score, $88.5k–$121k, is drawn underneath: the same in every county.

    “Injury score $88.5k–$121k · knows no venue.”

  5. 05One click

    Every dot is a case, with why it matches

    Tomás Rivera · Senior bodily-injury adjuster

    He clicks a diamond: Halvorsen v. Pruitt, a DuPage jury verdict at $285,000 in 2026 dollars, 90% match. Same level, two injections, fusion recommended and not done, rear-end at a light, same firm. The last offer before the four-day jury trial was $125,000.

  6. 06The venue toggle

    Cook County: the same injury, $180,000 higher

    Venue analyst

    Kevin Albright, the insured, lives in Oak Park — and venue lies where any defendant resides. Tomás switches the strip to Cook. Every mark slides right, a ghost of the DuPage median stays behind, and the new median reads $322,000. Eleven of the 15 Cook cases are above the $250,000 limit.

    “Above the per-person limit — the insured’s own money.”

  7. 07Why Cook

    The plaintiff firm, and where it files

    Venue analyst

    Brannigan & Steele have 31 injury files against Harborline since January 2023; 14 went to suit and 9 of those were filed in Cook. Both of their trials to verdict were in Cook, at $610,000 and $1,240,000. The venue analyst cites the venue statute, 735 ILCS 5/2-101, and never predicts a jury or a judge.

    “On files like this one they let the time-limited demand lapse, then file in Cook within 40 days on average.”

  8. 08Drafted

    A valuation note with every amount cited

    Note writer

    Four parts: injury and specials, what comparable cases paid in DuPage, venue risk in Cook, and the recommendation — raise the offer from $95,000 and settle inside the time-limited demand at $165,000, the top of the DuPage middle half and below every Cook case in its middle half. The injury score is noted and not relied on.

    Nothing is saved to the file until the adjuster saves it.

  9. 09Granted · 15:42

    The claim manager grants authority

    Linda Okafor · Casualty claim manager

    $165,000 is above Tomás’s $100,000 authority, so the request goes to Linda, who holds authority to $250,000. Tomás sent it at 15:31; she reads the cited cases and grants it at 15:42. The reserve moves from $140,000 to $165,000, and Tomás saves the note to the file with its four cases pinned.

  10. 10Across the unit

    Same injury, valued by desk

    Gwen Halvorsen-Park · VP casualty claims

    Gwen sees the first authority set on every C5-C6 file with injections and no surgery, desk by desk. In 2025, nine desks set it anywhere from $61,000 to $208,000 — a 3.4× spread — and only 9 of 27 files landed inside today’s DuPage middle half. The target with the strip is 1.4×.

Who it’s for

Built for everyone who touches an injury file.

The same claim, seen by the five people who carry it — from the desk that values it to the VP who answers for severity.

TR
Tomás RiveraSenior bodily-injury adjuster, Chicago casualty unit
Adjuster
Before
Carries 140 open injury files and values six to ten a week from memory and an injury score. “I know DuPage. I don’t know what we paid on this exact neck last year.”
Now
Opens each file to a cited range of what the same injury paid, in every county the suit could be filed in, and proposes a number he can defend.
LO
Linda OkaforCasualty claim manager
Authority holder
Before
Signs 30 authority requests a week. “Show me the cases, not the adjective.”
Now
Gets the request with the comparable cases pinned to it and the venue risk set out, and grants or pushes back in minutes.
AW
Aaron WhitfieldLitigation specialist
Litigation specialist
Before
Takes files once suit is filed and sets trial strategy with counsel. “By the time I get it, the venue fight is already lost.”
Now
Sees the venue risk on the file before the demand lapses, with the verdicts in each county side by side.
PD
Priya DesaiDefense counsel liaison
Defense counsel liaison
Before
Tracks verdicts and plaintiff firms for panel counsel, and knows things the desks never hear. “Brannigan & Steele file in Cook whenever the venue lets them.”
Now
Keeps the plaintiff firm profile that every valuation now reads, so her knowledge reaches every file the firm is on.
GH
Gwen Halvorsen-ParkVP casualty claims
VP casualty claims
Before
Owns severity, consistency and the reserve conversation. “Two desks, same injury, a $90,000 difference. That’s what plaintiffs’ firms exploit.”
Now
Sees the spread of first authority by desk on the same injury, and holds authority to $500,000 for the files above the manager.
Built on the engine

6 agents. Each with one job, and hard limits.

Six agents find and read the comparable cases in every venue the suit could land in; the claim manager sets authority.

File reader

Reads every page of the open injury file — records, bills, demand — and writes the injury and spinal level with ICD-10 codes, each treatment with its date and provider, surgery status, and specials billed and paid.

  • Every fact cites its page
  • Never estimates a value
Comparable finder

Searches closed Harborline injury files and published verdicts and settlements, scores each match on level, herniation, treatment, surgery, liability, age and specials, and writes why it matches and how it differs.

  • Never uses a file that is still open
  • Claimant names shown as initials
  • Cases below the 70% threshold are marked, never silently included
Verdict reader

Reads verdict and settlement reports — court, case number, injury, treatment, award and last offer before trial — and moves amounts to 2026 dollars with the medical-care index.

  • Never records an amount without its report
  • Keeps the amount actually awarded beside the adjusted one
Venue analyst

Works out every county where suit can be filed from the crash location and every defendant’s residence, gives the comparables, verdicts and time to trial in each, and profiles the plaintiff firm.

  • Never predicts a particular jury or judge
  • Venue rules cited by section
Range builder

Places the comparables on the strip, computes the median and middle half per venue, and marks the offer, demand, per-person limit and injury score. A calculation, not a model.

  • Never sets authority
  • Every mark is a case with a source
Note writer

Drafts the valuation note and authority request in four parts — injury and specials, what comparable cases paid, venue risk, recommendation — with every amount cited to its case.

  • Never saves to the file without the adjuster
  • Above the adjuster’s authority goes to the claim manager
Claim manager

Grants settlement authority. The agents propose; a named person decides.

Ask in plain words

Ask the closed files and the verdicts

Plain words in; every sentence comes back with the case it came from. Adjusters ask about a claim, a venue, a plaintiff firm or a comparable case.

What did C5-C6 herniations with two injections settle for in DuPage County?

Seventeen cases match; the median is $142,000 and the middle half runs from $118,000 to $165,000, in 2026 dollars. The closest closed file, BI-2025-0366051 — same level and side, two injections, fusion recommended and not done, the same plaintiff firm — settled for $142,000. The two DuPage verdicts are higher: $285,000 and $410,000.

How has Brannigan & Steele resolved neck injury files against us?

On neck files like this one they settle before suit in DuPage, and file in Cook when the venue is open. Four DuPage files settled before suit, from $96,500 to $165,000. After filing in Cook, BI-2025-0402218 settled for $322,000, and the two trials went to verdict at $610,000 and $1,240,000.

Why is Cook County so much higher for this injury?

Cook juries returned four verdicts on this injury since 2022, from $341,000 to $1,240,000, and files settle in the shadow of them: BI-2025-0402218, almost the same file, paid $322,000 after suit was filed there. And Brannigan & Steele file in Cook whenever they can.

Which files on my desk could be filed in another county?

Three of your eight: Danielle Ortega (DuPage or Cook), Aisha Bello (Will or Cook) and Rosa Delgado (Kane or DuPage). Each range already includes the second venue.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

The range stripEvery comparable case on one dollar axis — closed files, reported settlements and jury verdicts — with the median, middle half, offer, demand, limit and injury score.
Open filesOpen injury files waiting for a value, with every venue the suit could be filed in and the demand clocks.
The open fileTreatment chronology with the page for each fact, specials billed and paid, claim facts and the time-limited demand.
How this range was builtEach agent’s step and what it found, and the closest closed file beside the strip with why it matches.
A case on the stripClick any mark: a DuPage jury verdict with its award, the last offer before trial and why it matches.
The venue toggleThe same injury in Cook County, where the insured lives: median $322,000, 11 of 15 cases above the limit.
Comparable casesEvery comparable with its match score and the reason it matches, filterable by kind, and each one can be excluded with a reason.
One comparableThe case checked against this file on level, herniation, injections, surgery, liability, age, specials and firm, beside its closing note.
VenuesMedian by venue, where the suit can be filed and why, verdict history and the plaintiff firm’s record.
The valuation noteInjury and specials, what comparable cases paid, venue risk and the recommendation — every amount cited to its case.
Authority grantedThe adjuster proposes, the claim manager grants, and the adjuster saves the note to the file with its four pinned cases.
Consistency by deskThe first authority set on the same injury, desk by desk, against today’s middle half.
Your unit’s rulesMatch threshold, comparables window, minimum cases, dollar adjustment, venues and authority levels.
Governance

Built for settlement authority: cited, granted by name, on the record.

Every mark is a case with a sourceEach dot on the strip is a closed file number or a verdict report with its court and case number. Click it to read the closing note or report passage it came from.
People set authority, agents never doThe adjuster proposes; anything above $100,000 goes to the claim manager, to $250,000, and the director to $500,000. Each grant is recorded with the name and the time.
Nothing saved without the adjusterThe note writer drafts; the adjuster reads, edits and saves. The agents never contact the claimant or counsel and never write to the file on their own.
Excluding a case needs a reasonAny comparable can be taken off the strip, but only with a reason, and the reason stays on the record.
Amounts in 2026 dollars, originals keptAmounts are adjusted with the CPI-U medical care index to Oct 2026, the factor is shown on each case, and the amount actually paid or awarded is kept beside it.
Initials, access and a full trailClaimant names in comparables are initials. Changes to authority levels need a second person’s approval, and each run, the cases returned, the range, the note and the decision are on the activity trail.
Configuration

Your claim unit’s rules, not ours

What counts as comparable, how amounts are adjusted, which venues are shown and who grants authority — all settings, saved and on the record.

SettingDefaultChoose from
Match threshold70%Your threshold · scored on level, herniation, treatment, surgery, liability, age, specials
Comparables windowClosed 2021–2026Your window · older cases drop out each January
Minimum cases12 per venueYour minimum · below it, the strip says so and widens to neighbouring venues
Include reported settlementsOnOn · Off
Dollar adjustmentCPI-U medical careTo Oct 2026 · factor shown on each case
Venues shownCrash county · every defendant’s county · one neighbourUnder the state venue statute (735 ILCS 5/2-101 in Illinois)
Authority levelsAdjuster $100,000 · claim manager $250,000 · director $500,000Your levels · a second person approves changes
Above the limitHome officeWith a written excess letter to the insured
Connections

Works with the claim systems you already run

Your claim systemopen injury files — records, bills, demand — and the saved note
Closed claim filesinjury, treatment, specials, venue, firm and amount paid
Verdict and settlement reportspublished jury verdicts and reported settlements, with court and case number
Litigation recordssuits, venues and plaintiff firm history
Venue rules and address lookupwhere the suit can be filed, from the crash and every defendant’s residence
Injury evaluation scoreshown as a band beneath the strip, for comparison
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
6min
from open file to a cited settlement range
By hand1–2 days
With agents≈ 6 min
estimated
+$180k
venue risk on one neck injury, seen before the suit
11 of 15 above the limit
Cook County comparables
target
1.4×
spread between desks on the same injury, from 3.4×
3.4× today1.4× with the strip

“demo” = seen in the working solution, on its sample claim data · “target” = the design goal, measured in the live solution · “estimated” = our estimate · “typical” = published figures (CAS / Triple-I, legal system abuse in liability insurance, 2025 — $91.6B to $102.3B added to personal auto liability losses in the ten years to 2024). People, companies, claims and cases named on this page are fictional — characters and sample data in the working solution.

Questions

What casualty claim leaders ask us.

What is bodily injury claim valuation software?

Software that helps an adjuster put a value on an injury claim. Bodily Injury Claim Valuation does it from evidence: it finds what the same injury paid in your own closed files and what published verdicts and settlements awarded in the venue, and lays them out against the offer, the demand and the policy limit, every amount cited.

How is this different from an injury evaluation score?

An injury score works from coded medical inputs and knows nothing about venue. This solution shows the score as a band beneath the strip, for comparison, and puts the comparable cases from the county of the crash and every county the suit could be filed in beside it.

How does it decide what counts as a comparable case?

The comparable finder scores each closed file and published case on level, herniation, treatment, surgery status, liability, age and specials, and writes why it matches and how it differs. The threshold is 70% by default; cases below it are marked, never silently included, and open files are never used.

How does it show venue risk?

The venue analyst lists every county where suit can be laid — the crash county and every defendant’s county — with the verdict history and the plaintiff firm’s record. The venue toggle moves the strip to any of those counties, so the difference on the median and the count of cases above the limit are seen before the complaint arrives.

Does the AI set settlement authority?

No. The adjuster proposes the amount and the authority holder grants it — the claim manager to $250,000 and the director to $500,000 in the working solution. Agents never set authority, never contact the claimant or counsel, and never save to the file without the adjuster.

Are verdict amounts from different years comparable?

Amounts are moved to 2026 dollars with the CPI-U medical care index, the factor is shown on each case, and the amount actually paid or awarded is kept beside the adjusted one.

Which systems and sources does it use?

Your claim system for the open file and the saved note, your closed claim files with settlement amounts, published jury verdict and settlement reports, your litigation records for plaintiff firms, and the state venue rules.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements and documents — your authority levels, note standards and a sample of closed and open injury files — and it goes live once every quality gate has passed. We will walk you through it on your own files first.

See it on
your injury files.

We’ll run Bodily Injury Claim Valuation on a sample of your own closed and open injury files.