SystemConsumer Loans & Cards

Early Payment Default Review

Early payment default review that re-reads every file and says why each loan failed — fraud, a credit miss or the bank's own slip

Every early default explained within a week, the fix assigned.

See one case, screen by screen ↓
demo1 min 52sfor six agents to re-read all 87 early-default files of the August vintage
demo41%of the early defaults had income verification waived — a pattern that showed only once the files were re-read
target5daysfrom 30 days late to a confirmed cause and an owner
target100%of early defaults re-read, not a sample of 25
In short

What is Early Payment Default Review?

A review of every loan that misses one of its first payments, to find out why it failed — fraud, a credit miss, an onboarding slip or a real hardship — and send the fix to the team that owns it. Early Payment Default Review opens a case the day a loan goes 30 days late on any of its first three payments and has agents re-read the whole file.

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Updated

The problem

Why early defaults get counted, not explained

A loan that misses one of its first payments is the loudest signal a lender gets. Either the borrower was never going to pay, the credit policy let in a borrower it should not have, or the bank broke something between approval and the first payment — autopay never set up, the wrong due date. In a vintage chart the three look the same.

So credit risk counts early defaults by vintage and re-reads a sample of files by hand, weeks later. The rest stay a number. A ring coming in through one partner sub-source looks like a credit problem, the score cut-off gets tightened, good volume is lost and the ring stays open — while the borrowers the bank itself made late carry a 30-day mark nobody corrects.

estimated≈6weeksfor a sampled review to reach a cause
target25filesre-read in a sampled review — the rest stay a number
typical70%of early payment defaults tied to fraudulent applications in one auto-lending study
Where a vintage’s review days goestimated
By hand42 days
With the solution5 days
  • Pulling each file together5 → 0.5 d
  • Re-reading applications and verification15 → 1 d
  • Linking loans that share devices or accounts5 → 0.5 d
  • Tracing which rule let the loan in5 → 0.5 d
  • Agreeing causes and fixes with owners7 → 2 d
  • Writing and signing the report5 → 0.5 d

Estimated split for one monthly vintage, a sampled review by hand against the solution; the sampled-review baseline of about six weeks is an estimate.

How it works

How an early default is explained

Six specialist agents re-read every early default's file and propose its cause; the credit risk analyst confirms.

What comes in
Early default in87 loan files · application, verification, decision, payments
Agents at work
Early default monitorassembles the file
Then
File re-reader
Link analyst
Credit rule tracer
Onboarding checker
Then
Cause and fix writercause + evidence
A person decides
Credit risk analystconfirms every cause
What comes out
Root-cause tree
Fix to its owner
Cause per loan
One case, step by step

One vintage, from 87 early defaults to a signed report

Lanternfield Bank booked 4,812 personal loans in August. 87 of them are now 30 days late on their first payment — 1.81% against 1.06% for the six vintages before. Here is how the senior credit risk analyst finds out why, screen by screen, in the working solution.

  1. 01Monday 2 Nov

    A rate that nearly doubled, and no reason yet

    Priya Raman · Senior credit risk analyst

    Priya opens the August vintage: 87 early defaults, $1,268,450, causes due Fri 6 Nov. Only what the systems already know can branch the tree — channel and partner — and every leaf reads “Not explained yet”. Fernway Lending Network is 13% of the loans and 38% of the early defaults, 5.14% against its 3.0% contract trigger.

    “The channel says where it happened; only the files say why.”

  2. 02One click

    “Re-read the 87 files”

    The six agents

    The early default monitor has already assembled each file: application, documents, verification results, the decision record, fraud checks, channel and every payment attempt. Priya presses one button and the agents read them, step by step, with the progress in the tree’s header and the run log in the side rail.

    “3 of 6 · one ring of 19 loans on 4 devices”

  3. 031 min 52 s later

    One branch thickens: the income check was waived

    The six agents

    The tree regrows by underwriting exception. 36 of the 87 went through the instant-decision path IV-W, which accepts stated income with a pay-stub image and no payroll or bank-data check. Waived loans defaulted early at 3.25%; loans with income checked, at 1.38%. The waiver runs through the ring, the first-party fraud and the CP-26-07 credit misses alike.

    “Income verification waived — 41% of early defaults this quarter”

  4. 04Branch by cause

    Three problems, not one

    Priya Raman · Senior credit risk analyst

    Switched to the cause found, the tree splits: fraud 34 loans ($551,300), credit 29 ($389,250), onboarding 16 ($214,700) and hardship 8 ($113,200). Each leaf opens its loans with the reason the agents found in each file.

    “Fraud is the thickest branch — 34 of 87, and 19 of them are one ring.”

  5. 05The list

    87 causes proposed, 8 left for her to read

    Priya Raman · Senior credit risk analyst

    The early defaults list shows the run log of how the 87 were explained and the patterns found — ring R-0926, rule CP-26-07, autopay never saved on Android app 6.14 — each with its owner. 79 causes are at 90% confidence or more and can be confirmed together; the 8 below are read one by one. The review clock shows 4 days left.

  6. 06One loan

    Tyler R. Quinlan, $18,500 — and not one payment

    Priya Raman · Senior credit risk analyst

    PL-2608-41377 came through Fernway sub-source FW-2207 and was approved automatically: score 702, debt-to-income 31.0%, fraud score 412 with review from 600. The timeline flags what the decision missed — device DV-7F3A on 6 other applications, a pay stub made from the same template as 18 others, an employer phone that is an internet line registered 9 Jul, a bank account opened 19 days before applying. Proposed cause: fraud, ring R-0926, 96% confidence.

    “A borrower in trouble usually pays once.”

  7. 07The pattern

    Ring R-0926: 19 loans, $338,400, no payment ever made

    Lena Hoffmann · Fraud strategy manager

    The link map ties the 19 loans to 4 devices, 3 receiving bank accounts opened in July, 2 employers with one pay-stub template and 11 employer phone numbers that are internet lines. All 19 came from FW-2207. Four September loans carry the same signals and two applications are still open, ready to hold for review. The suspicious activity report clock runs 30 days from detection on 2 Nov.

    The link analyst never blocks an account or files a report — it prepares the referral for the BSA team.

  8. 08The rule

    Which rule let them in, and what tightening it costs

    Marcus Bell · Credit policy manager

    CP-26-07 raised the debt-to-income cap for scores 640–679 from 40% to 45% on 14 Jul. August booked 412 loans in that band above the old cap; 21 defaulted early — 5.10%, against 1.62% below 40%. In the what-if, a 42% cap with a $1,800 monthly residual-income floor declines 268 of the 412 and avoids 17 of the 21 early defaults; the 144 loans kept would default at 2.8%.

    The credit rule tracer never changes a rule. Every proposal goes through fair-lending review first.

  9. 09Sent

    Each fix to the person who owns it

    Priya Raman · Senior credit risk analyst

    Four fixes, each with its evidence and what it costs: close the ring and the door it came through (Lena Hoffmann), amend CP-26-07 and end the income waiver (Marcus Bell), fix the borrowers the bank made late (Renee Alvarez), and a Fernway partner review (Jordan Ellis). Nothing leaves until Priya sends it; Lena is the first to accept.

  10. 10Signed

    The October report, signed for the committee

    Daniel Okoro · Consumer Credit Risk Director

    The cause and fix writer drafts the October early default report for the credit risk committee on Tue 10 Nov: what happened, the rate without the ring and the app defect (1.08%), the thread through all three, fixes and owners. Priya confirms all 87 causes and sends it; Daniel signs.

    “Explained in 2 days · July report took 4 days · a sampled review used to take about 6 weeks.”

Who it’s for

Built for everyone who owns a piece of an early default.

The same vintage, seen by the five people who explain it, fix it and sign it — what their month looked like, and what it looks like now.

PR
Priya RamanSenior credit risk analyst
Confirms every cause
Before
Re-reads a sample of files by hand, weeks later; the rest of the early defaults stay a number in the vintage chart.
Now
Starts from 87 proposed causes with their evidence, confirms 79 together and reads the 8 below 90% one by one.
DO
Daniel OkoroConsumer Credit Risk Director
Signs the monthly report
Before
Hears that early defaults went up, not which team fixes it.
Now
Signs a report that splits the rise into fraud, credit and onboarding, with each fix and its owner.
LH
Lena HoffmannFraud strategy manager
Owns fraud fixes
Before
Learns about a ring in the quarterly review, after it has moved on.
Now
Gets the ring the week it is found — link map, sub-source, open applications to hold and the BSA referral.
MB
Marcus BellCredit policy manager
Owns credit rule changes
Before
Is asked to tighten the score cut-off without knowing which rule let the defaults in.
Now
Sees the rule, the band and a replay of the vintage under any cap and residual-income floor before he proposes it.
RA
Renee AlvarezHead of loan servicing
Owns onboarding fixes
Before
Learns that autopay was never set up only once the borrower is already 30 days late.
Now
Gets the 16 borrowers the bank made late, with fees to waive and late marks to correct with the bureaus.
Built on the engine

6 agents. Each with one job, and hard limits.

Six specialist agents re-read every early default's file and propose its cause; the credit risk analyst confirms.

Early default monitor

Watches servicing and opens a case the day a loan goes 30 days late on any of its first three payments, with the whole file assembled — application, documents, verification, decision record, fraud checks, channel and every payment attempt.

  • Never contacts a borrower
  • Opens cases only on the definition in Settings
File re-reader

Re-reads the application, documents and verification results as an underwriter would, after the fact, and lists every discrepancy — income, employer, identity, account, address — and the underwriting exception each loan went through.

  • Never calls a borrower a fraudster — reports signals
  • Every discrepancy cites its document
Link analyst

Links applications and loans of the last 180 days by device, bank account, phone, address, employer and document template, finds rings, and lists applications still in the pipeline that carry the same signals.

  • Never blocks an account or declines an application
  • Never files a report — prepares the referral
Credit rule tracer

Replays each decision under the policy version in force at funding and the one before, finds the rule whose change made the difference, and replays the whole vintage for any proposed setting.

  • Never changes a rule
  • Every proposal goes through fair-lending review
Onboarding checker

Checks that what the borrower chose was set up: the autopay authorisation, the first due date against the signed contract, the welcome letter, statements and every payment attempt — and reports where the bank, not the borrower, broke a step.

  • Never waives a fee or changes credit reporting on its own
Cause and fix writer

Proposes one cause per loan — fraud, credit, onboarding or hardship — with its confidence, its runner-up and the evidence, groups loans into patterns, drafts each fix for its owner and the monthly report.

  • Never confirms a cause
  • Never sends a fix without the analyst
Credit risk analyst

Confirms every cause; the director signs the report. The agents propose; a named person decides.

Ask in plain words

Ask about any early default, cause, rule or partner

Everyone on the team can ask in plain words — or tell it what to send. Every answer cites the file, record or rule it rests on.

Why did the August vintage jump?

August’s early default rate is 1.81% — 87 of 4,812 loans — against 1.06% for February to July. It is three problems, not one: fraud, 34 loans, 19 of them one ring through Fernway FW-2207; credit, 29, of which 21 were approved only under CP-26-07; onboarding, 16, of which 13 had autopay never saved on Android 6.14; and hardship, 8. Without the ring and the app defect the rate is 1.08%.

Show me the Fernway ring

Ring R-0926 is 19 loans, $338,400, funded 4–19 Aug through Fernway sub-source FW-2207. They share 4 devices, 3 receiving bank accounts opened in July, and pay stubs for two employers made from one template. Not one payment has been made on any of them. Two applications with the same signals are in the pipeline now — $41,000; I would hold them today.

What would a 42% debt-to-income cap cost us?

For scores 640–679, a 42% cap with a $1,800 residual-income floor, replayed on August: 268 of the 412 loans booked above the old cap are declined — $3,210,640 of volume — and 17 of the 21 early defaults are avoided. The 144 loans kept would default at 2.8%, against 1.62% below 40%. Going back to 40% avoids all 21 but gives up all 412.

Which underwriting exception shows up most?

Income verification waived — 36 of the 87 August early defaults (41%) were approved on the instant-decision path IV-W, which accepts stated income with a pay-stub image and no payroll or bank-data check: 19 ring loans, 9 first-party frauds and 8 CP-26-07 credit misses. Waived loans defaulted early at 3.25% (36 of 1,108); verified loans at 1.38%.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

The root-cause treeThe August vintage’s 87 early defaults branched by underwriting exception — the income-verification waiver is the thickest branch, with the loans and the reason found in each file.
Before the re-readOnly channel and partner can branch the tree; every leaf reads “Not explained yet”.
Agents re-reading the filesSix agents on 87 files, step by step, with what each step found.
Branched by causeFraud, credit, onboarding and hardship, each branch as thick as its count, down to the ring, the rule and the app defect.
Branched by fraud indicatorOne device pattern explains 19 loans: 4 shared devices, 3 receiving accounts and one pay-stub template.
The early default boardRate by vintage against the 1.25% appetite, cause by channel, and every partner and sub-source against its trigger.
Every early defaultThe run log, the patterns with their owners, 79 causes ready to confirm together and the review clock.
One loan, end to endFrom application to the missed payments, with the signals in the file and the proposed cause to confirm or change.
The ringLink map of 19 loans, 4 devices, 3 accounts and 2 employers — with open applications to hold and the BSA referral.
The rule traceCP-26-07 by debt-to-income band, with a what-if that replays the vintage under any cap and residual-income floor.
Fixes and ownersFour fixes, each with its evidence, cost and status — sent only when the analyst sends them.
The monthly reportThe October early default report for the credit risk committee, confirmed by the analyst and signed by the director.
Your rulesThe early default definition, review clock, owners by cause, bulk-confirm threshold and controls.
Governance

Agents propose, people confirm — every cause cited, every fix owned.

Every cause cites its evidenceEach proposed cause points to the document, record or check it rests on — the pay stub, the device match, the decision record under its policy version, the payment attempts.
The analyst confirms every causeAgents propose; the credit risk analyst confirms or changes each cause. Only causes at 90% confidence or more can be confirmed together — the rest are read one by one.
Fixes go to a named ownerFraud, credit policy, servicing and the partner programme each receive their fix with its evidence and cost. Nothing leaves until the analyst sends it, and each owner accepts or declines.
Fair-lending review before a rule changeEvery proposed credit rule change is tested for disparate impact first, and the credit risk committee decides. The agents never change a rule.
Rings go to the BSA teamEvery confirmed ring is referred to the BSA team, who decide on the suspicious activity report — 30 days from detection. The agents never block an account, contact a borrower or file a report.
Every step on the audit trailEach agent finding, each confirmed or changed cause, each fix sent and accepted and the director’s signature are recorded with who and when. Settings changes are versioned.
Configuration

Your credit risk rules, not ours

How an early default is defined, explained and routed is a setting — versioned and on the audit trail.

SettingDefaultChoose from
Early default30+ days past due on any of the first 3 paymentsAny of the first 3 payments · 30+ days past due on the first payment · 60+ days past due in the first 6 months
Review clock5 business days3 · 5 · 10 business days
Bulk confirm90% or more90% or more · 95% or more · Never — one at a time
Risk appetite1.25%Early default rate at the first-payment read, by vintage — raised or lowered in Settings
Fair-lending review before a credit rule proposalOnOn · off
Refer every confirmed ring to the BSA teamOnOn · off
Lender-error late marks corrected with the bureausOnOn · off
Partner early default trigger3.0%2.5% · 3.0% · 4.0%
Connections

Works with the systems you already run

Loan servicingpayment history and the day a loan crosses 30 days
Loan originationthe application, uploaded documents and verification results
Decision enginethe decision record and every credit policy version
Fraud checksfraud scores and device intelligence
Channel and partner datalead partners, sub-sources, merchants and dealers
App release logwhat changed in onboarding, and when
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
100%
of early defaults re-read, not a sample of 25
87 of 87 files
every vintage
target
5days
from 30 days late to a confirmed cause and an owner
Sampled review≈ 6 weeks
With agents≤ 5 days
typical
70%
of early payment defaults tied to fraudulent applications in one auto-lending study
CountedExplained

“demo” = seen in the working solution, on its sample vintage · “target” = the design goal, measured in the live solution · “estimated” = our estimate, including the sampled-review baseline of about six weeks · “typical” = published figures (Point Predictive study via Auto Finance News — 70% of early payment defaults tied to fraudulent applications). People, the bank, partners, merchants and loans named on this page are fictional — characters and sample data in the working solution.

Questions

What credit risk teams ask us.

What is an early payment default review?

A review of every loan that misses one of its first payments, to find out why it failed — fraud, a credit miss, an onboarding slip or a real hardship — and send the fix to the team that owns it. Early Payment Default Review opens a case the day a loan goes 30 days late on any of its first three payments and has agents re-read the whole file.

How is it different from tracking early default rates by vintage?

A vintage chart says the rate went up; it does not say why. Here every file is re-read and the root-cause tree branches the vintage by cause, underwriting exception, fraud indicator, channel or partner, so a ring, a loose rule or a waived check shows up as a pattern.

How does it find fraud rings?

The link analyst searches every loan and application of the last 180 days for shared devices, receiving accounts, phone numbers, addresses, employers and document templates, groups linked loans and lists applications still in the pipeline with the same signals. It never blocks an account or files a report; confirmed rings go to your BSA team.

Can it tell which credit rule let a loan in?

Yes. The credit rule tracer replays each decision under the policy version in force and the one before, and names the rule whose change made the difference. For a proposed change it replays the whole vintage — loans declined, volume given up, early defaults avoided — and every proposal passes fair-lending review first.

Does it catch late payments the bank caused?

Yes. The onboarding checker looks at the autopay authorisation, the first due date against the signed contract, the welcome letter, statements and every payment attempt. In the working solution it found 13 borrowers whose autopay the app never saved; the fix sent to loan servicing re-enrols them, waives the late fee and corrects the late marks with the bureaus.

Do people stay in control?

Yes. The agents propose; the credit risk analyst confirms or changes every cause, each fix goes to a named owner who accepts it, and the Consumer Credit Risk Director signs the monthly report. The agents never contact a borrower, change a rule, block an account, waive a fee or alter credit reporting.

Which systems does it work with?

Loan servicing, loan origination, your decision engine and its policy versions, fraud checks and device intelligence, channel and partner data, and the app release log. It reads from each what an early default's file needs.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements and documents — your early default definition, credit policy versions, owners and a recent vintage — and it goes live once every quality gate has passed. We will walk you through it on your own early defaults first.

See it on
your early defaults.

We’ll run Early Payment Default Review on a recent vintage of your own early defaults.