Early Payment Default Review demo

Every loan that misses an early payment is re-read end to end, and agents say whether it was fraud, a credit miss or an onboarding slip. 1:15

What the demo shows

A quality control solution for consumer lenders that finds why each early default happened.

Six agents re-read every early default's file the day it turns 30 days late — application, verification, decision, fraud checks, channel and payments — and grow a root-cause tree that shows the pattern: a ring, a loose rule, a waived check or the bank's own slip, each sent to its owner.

Transcript

  1. Early Payment Default Review finds why each early default happened for consumer lenders.
  2. August's early defaults nearly doubled.
  3. The rate alone can't say why.
  4. Six agents re-read all 87 files and grow the tree.
  5. One branch thickens. Income verification waived 41% of early defaults this quarter.
  6. Open a leaf. Each loan carries the reason found in its file.
  7. Tyler Quinlan's pay stub, phone, and device match other loans.
  8. He never paid once.
  9. Buy fraud indicator. One ring.
  10. 19 loans for devices.
  11. One partner source. 21 passed on July's looser debt rule.
  12. A 42% cap stops most.
  13. Each fix goes to its owner, and Daniel signs within the week.
  14. Built on Botminds: agents, data, screens, and governance on one platform.

Transcribed from the film’s narration. Captions are on the player.