- Before
- “Tell me what the costs really support, and what they will say back.” A day in the ERP, the shared drive and three index websites for every big letter.
- Now
- Argues the brief through with eight agents, decides the labour figure and the targets, and rehearses the meeting against an agent playing the supplier.
One price-increase letter, from arrival to a locked brief
On 22 Sep 2026 Brantmoor Polymers, which moulds the polypropylene housings, grilles and covers for Kestrel & Vane Group's appliance plants, writes asking for 11.0% more on all 38 parts from 1 Jan 2027: €1,562k a year on €14.2M of spend. The reply is due Thu 22 Oct, the day of the meeting in Plzeň. Here is how Annika Brandt, category manager for plastics and packaging, prepares it with the agents, screen by screen, in the working solution.
- 01Wed 14 Oct, morning
A morning note from the agents, not a dashboard
Annika Brandt · Category managerAnnika owns five open negotiations. Her day opens with a note from the brief writer: overnight the agents refreshed every source behind her briefs, and no number moved. Each item has one button. Brantmoor's brief v3 is ready and needs one decision from her; Pelham Industrial Gases asks 10.0% where energy, the only driver it names, supports 1.2%.
“Brantmoor Polymers asks 11.0% on €14.2M; the costs support 1.9%. Brief v3 is ready. The fact checker needs one decision from you: the labour figure.”
- 02On arrival
Every letter read and pre-scored the hour it arrives
Rafael Okafor · Sourcing managerRafael triages the portfolio: 23 open letters, €8.06M a year claimed on €115.6M of spend, and about €3.56M of it supported by costs. Each row shows what was asked, what the costs support, the reply date, the owner and the stage. Brantmoor, at €1,562k a year, is above €250k, so the claim reader called for a full brief. Small letters get a cited standard reply, held until a person sends it.
“23 of 23 letters · small letters (impact under €100k) get a cited standard reply, held until a person sends it.”
- 03Their claim
The letter split into five cost claims, each with a verdict
Claim readerThe claim reader highlights each claim in the letter: resin +3.0 points, energy +2.5, labour +2.7, freight and packaging +1.3, US import tariffs +1.5. The should-cost agent tests each against the index the contract names. The letter's “resin prices rose 22% in March” was one spot week, reversed by May; clause 7.3 uses the monthly contract index, which is down 4.0% since January 2025. Annika agrees, changes or disagrees with each verdict herself.
The claim reader never decides a claim is false; it records what the letter says and where.
- 04The brief
A seven-card brief, built in a conversation
The agentsOn the left, the agents report in plain sentences, each with its sources as chips that open the passage: the spend grew from €12.4M to €14.2M in two years, Kestrel & Vane is 14.8% of Brantmoor's €96.0M revenue, and Brantmoor's energy is hedged to the end of 2027. On the right, the brief is seven cards, from our position to the pushback. Above both, one next step.
Fact checker: “I re-derived all 46 numbers on my own. 45 agree. One does not: labour… I will not pick one. Which should the brief use?”
- 05Should-cost
The price rebuilt from seven cost drivers
Should-cost agent · Fact checkerFrom the 2023 open-book cost structure and each index since January 2025, the base of the last increase: resin −1.64 points, labour +2.08, overhead +0.60, freight +0.54, additives +0.30, energy 0.00. The costs support 1.9%, or 2.5% at Brantmoor's own 13.4% labour figure. Annika chooses the national index and keeps 13.4% as the upper bound; her choice and reason go on the record.
“+1.88 points on a 100-point price. Brantmoor asks +11.0. At their own 13.4% labour figure the costs support 2.5%.”
- 06Benchmarks
What comparable suppliers settled at, and why each is comparable
Benchmark agentThe peer median is +1.8% across 14 anonymised moulded-polypropylene settlements in H1 2026, upper quartile +2.9%. Kestrel & Vane's own: Orsava +1.4% and Feldkamp 0.0%, both with symmetric resin clauses, and Linwood +3.2%, traded for an 18-month extension. Orsava's quote puts the HX-40 housing at €2.61 against Brantmoor's €2.84, marked internal only. Excluding a comparable takes Annika's reason code.
- 07Leverage
Dependency both ways, and the best alternative to a deal
Leverage analystKestrel & Vane is 14.8% of Brantmoor's revenue; Brantmoor is 41% of its polypropylene spend, and its plant runs at 71%. Orsava is approved on 22 of the 38 parts, and Kestrel & Vane owns 14 of the moulds under clause 11.2. Annika drags the slider to 40%: 14 parts, 11 weeks, €269k one-off, €545k a year avoided on that volume against the letter.
The leverage analyst never contacts an alternative supplier.
- 08Rehearse
The agent plays Brantmoor's commercial director
Counter-argument agentIt argues only from the letter, Brantmoor's accounts and past meeting notes, and expects six pushbacks, most likely “Resin rose 22% in March” at 90%. Each has a prepared, cited answer and a tip. Annika answers in her own words or with the prepared answer, and each answer is scored for the evidence used and any concession given away.
“10 / 10 — You answered from evidence; you gave nothing away. Do not debate the spot market. Point to the clause you signed.”
- 09Sign-off
She sets the targets; finance checks; the head of sourcing approves
Annika Brandt · Priya Natarajan · Victor LindqvistThe brief writer proposed opening at 0% with a symmetric resin clause, a 2.0% target from 1 Apr 2027 and a 2.5% walk-away, trading the 12-month extension that costs nothing. Annika sets them. Priya confirms the budget fit: the FY2027 plan assumed €426k, the target is €284k and the walk-away €355k. Victor approves with TG-01, within his €500k authority, and the brief is locked as v4.
Signature meaning: “I approve these negotiation targets within my authority.”
- 10After the meeting
The outcome measured against the locked target
Annika Brandt · Priya NatarajanAnnika tells the brief writer in her own words: 2.1% from 1 Apr 2027, a symmetric resin clause with a ±3% trigger, a tariff surcharge only on US deliveries, for the 12-month extension and a monthly rolling forecast. It is 0.1 point above target, inside the walk-away: €1,264k a year avoided against the letter, estimated. The brief writer drafts amendment 3 and the savings record, both held, and the saving goes to Priya to validate.
“Both are held: the amendment needs your signature and Brantmoor's, the saving needs finance.”