- Before
- “If I can't see the invoice behind a number, I can't take it into a negotiation.” She rebuilt her own numbers in a spreadsheet because she did not trust the cube.
- Now
- Asks the agents in plain words, opens the invoice line behind any number, and decides rules, families and savings one at a time with a reason.
One monthly refresh, from the morning note to a saving finance can bank
Kestrel & Vane Group spends $6.20 billion a year with outside suppliers, in 4,182,640 lines across six spend systems. On Wednesday 14 October the agents publish the October refresh before the working day starts. Anouk Verhoeven, category manager for IT hardware and devices, opens it. Here is what happens next, screen by screen, in the working solution.
- 01Wednesday morning
A note from the agents, beside the spend ladder
Anouk Verhoeven · Category manager, IT hardwareHer home is two things: a conversation with the spend agents on the left and the spend ladder on the right, from all spend ($6.20B) through Indirect and IT & telecoms to IT hardware ($118.4M, 41,870 lines). The morning note says the refresh is reconciled to the ledger, that the agents moved $45.2M in IT hardware to the right category, and that three things wait for her: 9 supplier families, 6 rules (1 held below target) and a new saving, OP-0412, at $612.0k a year.
Every rung shows how much the agents moved from the ledger coding and the accuracy the validator measured — IT hardware: 38.2% moved, 96.9% accurate, 93 of 96 sampled.
- 0209:20
41 vendor records become 9 parent suppliers, in view
Supplier normaliserShe splits the IT hardware rung by supplier and the normaliser shows its work: every family is one company by registry number, ownership filing, tax ID or bank account. The 41 records collapse into 9 parent suppliers on the ladder. One candidate, Arden Digital Media, is held for her rather than merged.
“41 records → 9 parent suppliers. Proposed by the normaliser, waiting for your review.”
- 0309:21
“Why did laptops move out of office supplies?”
Spend classifierThe classifier answers in the thread and the ladder follows it down to End-user devices. 1,284 lines name the Aster 14 G5 notebook but were coded to Office supplies (612 lines), Repairs & maintenance (301), Sundry (214) and card “electronics stores” (157). It proposes moving all $5.31M to End-user devices › Laptops under rule RL-118; the validator checked 60 of them blind and agreed on all 60.
“Nothing moves until you accept the rule.”
- 04One click on a citation
Every number opens the line behind it
Anouk Verhoeven · Category manager, IT hardwareEach number in the answer carries a citation. The first opens the invoice line itself: Vantor Direct Ltd, invoice VD-88214, line 1, 4 Aug 2026, delivered to Brno, free-text request REQ-55021, coded to GL 6990 Sundry, $2,824.00 — “2 × Corvel Aster 14 G5 notebook … Unit price $1,412.00”, with the words the agent read highlighted.
“Nothing on this page was typed by an agent; it is the record as it sits in ERP Europe.”
- 05Start my review
One supplier family at a time, with its case
Supplier normaliserHer October review has five steps — supplier families, rules, unsure lines, disagreements, savings — with 107 items waiting. Northgate Technology comes first, 99% confident: eight records in four systems, $31.6M. Two share the registry number of Northgate Technology B.V., five are subsidiaries in the parent's ownership filing, and the card merchant “NGT*ONLINE STORE” settles into the same bank account. She can approve the family, split a record out, or ask the normaliser before she does.
The normaliser never merges below 90% confidence, and never merges two registry numbers without a parent link — Arden Digital Media Ltd is held for her: the name is close, but it is a marketing agency with its own registry number and no ownership link.
- 06Rules, not 1,284 lines
A rule in words, with its reach and its sample
Spend classifier and validatorRL-118 reads “Lines that name the Aster 14 notebook belong in End-user devices › Laptops”: 1,284 lines, $5.3M, replacing four codings, with the classifier's reason — buyers at nine plants raised free-text requests or paid by card, and the words on the line, the supplier and the unit price all point to a laptop. The validator: 60 of 60 agree. An accepted rule applies to every line, past and future, with a reason code.
RL-121 is held: 37 of 40 agree (92.5%), below the 95% target — two printers and a toner recycling service would have moved.
- 07Disagreements
Two agents disagree in the open; she settles it
ValidatorThe validator classifies its sample blind, before it sees the classifier's answer: 1,174 of 1,200 lines agree across all spend (97.8%), 93 of 96 in IT hardware. Where they differ, both make their case. On D-07, an extended warranty for 85 Aster 14 units at $9,350.00, the classifier says End-user devices › Laptops — bought on the same order and priced per unit — and the validator says IT services › Hardware maintenance, because a warranty is a service contract.
She picks “Classifier is right”, “Validator is right” or “Split the line”; the decision is logged and the agents learn from it.
- 08The saving
One laptop, six resellers, $612,042 a year
Opportunity agent and contract matcherThe group bought 6,308 Corvel Aster 14 G5 notebooks in twelve months from six resellers. Northgate, the contracted reseller, charged $1,128; the others charged up to $1,412. The agent shows the price by reseller and the arithmetic — 1,180 × $68 + 1,020 × $116 + 860 × $161 + 610 × $219 + 498 × $284. Before it counted, the contract matcher checked clause 4.2, that the contract is in force to 31 Mar 2027, the item code on all 1,284 lines and Northgate's catalogue, lead time 5 days.
“Not counted: clause 4.2 gives $1,104 above 5,000 units a year; negotiating it on all 6,308 units would add $151.4k.”
- 0909:22 · Signed
She approves with a reason; the baseline freezes
Anouk Verhoeven · Category manager, IT hardwareShe approves OP-0412 with OA-01, “Saving confirmed against contract”, signed with her name and role. The savings tracker freezes the baseline at $7,727,466 for 6,308 units, and the plan the agent drafted becomes ready: route Aster 14 requests to the Northgate catalogue, a notice to 23 buyers at 9 plants, a card rule for IT resellers above $600, and a letter asking Northgate to confirm the price hold to 31 Mar 2027.
The notice and the letter wait for her: the agents never send anything to a supplier or a buyer.
- 10Every month after
Finance signs what is banked
Ruben Castell · Finance business partnerAcross the group the agents have found $33.45M; $24.27M is approved and $4.76M realised this year. The tracker measures realised savings from new invoices against each frozen baseline, price effect only, and Ruben validates or returns each one with a reason. $2.67M is banked so far; $2.09M waits for him. Ruben will validate OP-0412 from November's invoices.
“A saving counts as banked only when finance validates it against the baseline frozen on the day it was approved.”