WorkflowMortgage & HELOC

Post-Closing QC

Every sampled loan re-verified and reported inside the 90-day QC cycle, findings cited to the page.

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WorkflowDocuments in; a checked, signed result out.
5specialist agents
5kinds of input
Soonfilm in production
The problem

Why it matters

QC teams re-verify income, assets, value and occupancy by hand on every sampled loan; the 90-day cycle slips when volume rises.

What it does

How the solution handles it

Agents select the random and discretionary sample, re-check each file against the guide, send and track reverifications, grade defects by severity and draft the findings report. The QC manager signs findings to management.

How it works

How a QC review moves

Five agents select the sample, re-check each file, track reverifications, grade defects and draft the report; a QC manager signs the findings.

What comes in
Closed files inMonthly sample · random and discretionary
Agents at work
Sample selectorrandom + discretionary
Then
File re-checkerincome, assets, value
Reverification trackerVOEs, transcripts
Then
Defect graderseverity, root cause
Then
Findings report writercited report
A person decides
QC managersigns the findings
What comes out
Findings report
Defect grades
Cycle met
In and out

What it reads, and what it hands back.

What goes in

  • Closed loan file
  • QC sample list (random and discretionary)
  • IRS tax transcripts and VOEs
  • Appraisal and field review
  • Investor and agency guidelines

What comes out

  • Cited QC findings report
  • Defect grades and root causes
  • Reverification log
  • Management report

Who uses it

QAQC analystsQMQC managersCOCompliance officersSMSenior management
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
30days
to a reported finding, inside the 90-day QC cycle
Reported by day 30
of the 90-day cycle
target
1hour
per full-file review, from file to graded findings
By hand4–6 hours
With agents≈ 1 h
target
100%
of required reverification items checked on each sampled loan
the QC manager signs

Source: Fannie Mae Selling Guide D1-3-01 (90-day QC cycle) and D1-3-03 (reverifications) · “Target” = design goal, measured in the live solution · by-hand time = typical manual effort reported by lenders · agents = the live solution’s configuration

Built on the engine

5 specialist agents. One person decides.

Sample selectorrandom and risk-based picks
File re-checkerevery guide item, every page
Reverification trackersends and tracks each request
Defect graderseverity and root cause
Findings report writerfindings and management report
QC managersigns findings to management

Build this
for your team.

We’ll show Post-Closing QC running on your own documents.