WorkflowHealthcare Finance

Patient Financing

Patient Financing Decisioning

Every patient financing file affordability-checked in minutes, with terms in plain words before they sign.

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WorkflowDocuments in; a checked, signed result out.
5specialist agents
5kinds of input
Soonfilm in production
The problem

Why it matters

Patients sign up for financing in a waiting room; deferred-interest terms they did not understand turn into complaints and charge-offs.

What it does

How the solution handles it

Agents check identity, match the treatment estimate to insurance coverage, test affordability on income and existing debt, explain the terms in plain words alongside the TILA disclosure, and draft any Reg B notice. A credit analyst decides every referred file.

How it works

How a patient file moves

Five agents check identity, match treatment cost to insurance, test affordability and draft disclosures; a credit analyst decides every referred file.

What comes in
Application in4 kinds of record · treatment plan, ID, credit, insurance
Agents at work
ID checkeridentity + fraud
Then
Treatment cost matcherestimate vs cover
Affordability analystincome and debts
Then
Terms explainerTILA + plain words
Then
Notice writerReg B reasons
A person decides
Credit analystdecides every referred file
What comes out
Decision-ready file
Plain terms
Reg B notice
In and out

What it reads, and what it hands back.

What goes in

  • Treatment plan and cost estimate
  • Patient application and ID
  • Credit report or bank cash-flow data
  • Provider program agreement
  • Insurance pre-authorization

What comes out

  • Decision-ready file with affordability
  • TILA disclosure and plain-terms summary
  • Adverse action notice draft (Reg B)
  • Provider funding instruction

Who uses it

CACredit analystPPProvider program managerCOCompliance officerPSPatient services team
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
5min
from application to a decision-ready file
By hand24–48 hrs
With agents≈ 5 min
target
30days
Reg B notice clock watched on every declined file
Notice drafted day 1
Reg B allows 30 days
typical
$1B
paid in deferred interest on medical cards, 2018–2020

Sources: CFPB, Medical credit cards and financing plans (May 2023) · Reg B, 12 CFR 1002.9 (30 days) · TILA / Reg Z · “Target” = design goal, measured in the live solution · “Typical” = published figure

Built on the engine

5 specialist agents. One person decides.

ID checkerwho is applying, really
Treatment cost matcherwhat insurance leaves to pay
Affordability analystcan the plan be repaid
Terms explainercost, dates, deferred interest
Notice writeradverse action notice, reasons cited
Credit analystdecides every referred file

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