- Before
- Pulls registry extracts state by state, draws the ownership chart by hand and chases the client by email, then waits for QC to find the gaps.
- Now
- Opens 14 files ordered by what needs her, settles each checker dispute with a reason and signs chapters she can trace sentence by sentence.
One corporate KYC file, from onboarding to approval on day 6
Brightwater Cold Chain Holdings, Inc., a Delaware cold-chain logistics company with four subsidiaries, asks Corvane National Bank for operating accounts, ACH origination, domestic and international wires and a commercial card program. Here is its corporate KYC file on day 6, screen by screen, in the working solution.
- 01Wed Oct 21, morning
Her files, ordered by what needs her
Adaeze Whitfield · KYC AnalystFourteen files are with Adaeze: 3 need her signature, 4 wait on clients, 2 have checker disputes and 2 sit with QC or the second line. Each row shows what the file waits on, a seven-cell chapter bar and the day of its service level. Eastgate Produce Exchange shows a Nevada registry error with Retry now, so a file never stalls silently.
“Nothing is past its service level.”
- 02One click
Brightwater's file opens as a contents page
Adaeze Whitfield · KYC AnalystFile KYC-26-10418 reads like the first page of a report: seven chapters, each with who is writing it now, a plain state and its sources, and six appendices. Chapters 1 and 2 are signed by Adaeze; chapter 4 is disputed; chapters 5 and 6 are drafted, with the rating at Low, 28 of 100. On the right, she can ask about the file and see what each of the seven agents is doing.
“Waiting on the client: 2 items, requested Oct 19.”
- 03Chapter 4
Every sentence cited, and one dispute
Checker agentThe Writer agent drafted expected activity by product from the FY2024 audited statements: deposits $34.0M a month, ACH $21.4M with a $4.2M daily limit, 58 domestic wires a month for $14.0M and no international wires. Every sentence carries a numbered source Adaeze can open. The Checker agent, on another model, disputes it under KYC-STD-07 §4.3: the client opened a Mexico subsidiary in 2025, and the chapter has no Mexico wires.
The Checker agent never edits a chapter; it disputes with the clause and the sources.
- 04Asked once
One request to the client's treasurer
Outreach agentThe Outreach agent merged what was missing into one secure request to Owen Kessler, Brightwater's Treasurer: the FY2025 audited statements and the expected activity with Mexico, nothing else. It lists what is already on file so it is not asked again, and shows the partial upload and "Partly answered: 3 of 5". Adaeze approved the request before it went, and Harlan Mercer is kept informed.
No rating, screening result or internal review ever reaches the client.
- 0510:42 a.m.
The client's reply updates every chapter it touches
Writer and Checker agentsBoth items arrive. Two minutes later the Writer agent redrafts chapter 4 on the FY2025 statements: deposits $39.5M, ACH $23.8M, 64 domestic wires for $15.2M and 22 wires a month to Mexico for $6.5M. The Checker re-reads it, disputes chapter 5 and reopens chapter 6, all in one visible trace.
“Waiting on you: the checker disputes chapter 5.”
- 0610:45 a.m.
A payee nobody screened
Checker agentTen parties were screened on Oct 16 with no matches. But Brightwater Frio S. de R.L. de C.V., the new Nuevo León subsidiary, is in chapter 1 and will receive $6.5M a month in chapter 4, and it is not in the screening register. Adaeze can screen it now, override with a reason, or ask the client.
KYC-STD-07 §5.1: every entity that will transact through Corvane is screened before approval.
- 0711:02 a.m.
A look-alike name, decided on identifiers
Screening agentThe Screening agent screens Brightwater Frio and its general manager, Joaquín Treviño Salas. One possible match: Brightwater Fria Trading S.A., Panama, 2009, a 71% name score. Registration, country and formation date differ, so it proposes "Not the same entity" at confidence 0.97. At 11:04 Adaeze confirms the clearance with reason code SC-02; she could have escalated to the sanctions team instead.
The Screening agent never clears a match alone.
- 0811:05 a.m.
The rating moves to Moderate, factor by factor
Risk rating agentOn risk model CRR v4.2 the rating goes from Low, 28 to Moderate, 46: industry and screening base 16, ACH origination 8, a private-equity owner 4, international wires to Mexico 12 and a foreign subsidiary 6, each point cited. That is below the 65 line that sends a file to Financial Crimes Compliance, with a review every 24 months.
An override of the rating needs a reason code and QC.
- 093:51 p.m.
She signs four chapters as maker
Adaeze Whitfield · KYC AnalystChapters 3 to 6 are checked, each with its one-line summary. Adaeze signs them with one attestation, and her name, the time and each chapter's version are recorded. At 3:52 she sends the file to Tomasz Brennan for QC; she cannot approve her own file.
“I have read these chapters and their sources, and they meet KYC-STD-07.”
- 104:12 p.m. · day 6
QC approves the file
Tomasz Brennan · KYC QC ReviewerTomasz works through the QC checklist: every chapter signed, no open checker note, every party screened, owner and control person verified, the rating with its evidence, the client request closed. At Moderate, 46, the second line is not required. He approves on day 6, against Corvane's 2025 median of 61 days for a Commercial Banking file, and the products open in the core at 4:13 p.m.
A relationship manager can see the sign-off sheet, but can never approve.