- Before
- Verifies 25 to 30 certifications a day and builds the ownership chart by hand for every layered one, multiplying stakes in a spreadsheet.
- Now
- Opens a tree already built twice, with each person's working and each factor's source, and spends her time on the gap and the request.
Beneficial ownership verification for one layered LLC, screen by screen
Pellridge Hospitality Group LLC, a Georgia LLC that runs nine boutique hotels, applies to Corvane National Bank for an operating account and treasury services. Its President and COO, Renee Castellanos, certifies one 25% owner, Daniel Pellridge at 34%, and herself as control person. Here is what happens next in the working solution.
- 01Thursday morning
Every certification, with what the agents found
Naomi Achterberg · KYC AnalystNaomi's queue holds four lanes: 23 need her, 71 are ready to record, 14 are waiting on customers and 10 are with QC. Each row is one sentence the agents wrote: Pellridge's missing owner, Brightwater Cold Storage's ownership loop putting Hollis Brandvold at 26.1%, and Arbor & Vine, where the two agents disagree. Three files are due by 5:00 p.m., and Ashgrove Builders is past its service level and escalated.
October so far: 812 certifications, 98.6% decided on time, 41 discrepancies found before opening.
- 0210:12 a.m.
The ownership tree, built twice
Ownership Builder and Ownership Checker agentsThe Document Reader agent has read 9 documents and found 10 stakes and 6 holders. The Ownership Builder agent built the tree, 3 layers deep, and the Ownership Checker agent recomputed every percentage from the documents on a different model. Every arrow carries its stake and a source chip, and each person shows the multiplication: Marisol Ortega holds 18% directly plus 60% of Ortega Family Holdings, which holds 15%, so 18% + 60% × 15% = 27.0%.
“Both agree to the decimal · 6 of 6 holders · tolerance 0.05 pp.”
- 03Line by line
The certification against the evidence
Naomi Achterberg · KYC AnalystEach person sits on one row: certified, evidence, working and result. Daniel Pellridge at 34% agrees, and the control person agrees. Marisol Ortega is not listed but holds 27.0%. Tomas Ortega, Annika Voss, Corin Halloway and the employee trust sit below 25%, each with the working recorded.
The note on screen: the bank cannot rely on the certification as signed, because its own documents show a 25% owner who is not on it.
- 0410:20 a.m.
A corrected-certification request, approved before it is sent
Outreach agent, then Desmond Okafor · KYC QC ReviewerThe Outreach agent drafted the letter to Renee Castellanos at 10:16 a.m.: add Marisol Ortega at 27%, explained from Pellridge's own operating agreements, with identity details asked for her only. Naomi submitted it at 10:20 a.m. Desmond approved it at 10:31 a.m., and it went through the client portal at 10:33 a.m. with Elliot Brandt, the relationship manager, copied.
The agent's checks: one person to add, the customer's own documents only, no internal or restricted information, plain language.
- 052:47 p.m.
The corrected certification arrives, and it matches
Document Reader and Identity Verification agentsRenee signs the corrected certification naming Daniel Pellridge at 34% and Marisol Ortega at 27%. At 2:49 p.m. the agents compare it with the tree: 2 of 2 owners match and the control person is unchanged. The next step on the screen is one button: record the verification decision.
- 062:49 p.m.
Each owner's identity verified, with the difference explained
Identity Verification agentDaniel Pellridge, Renee Castellanos and Marisol Ortega each show the four identity elements: name, date of birth, address and ID number. Dates of birth and ID numbers are masked, and a reveal asks for a reason. Marisol's address is marked Explained, because the identity service still had her prior address until Aug 2026. OFAC screening finds no match for the people or the entities.
Match scores 0.99, 0.98 and 0.97 · OFAC lists of Thu Oct 22, 6:00 a.m.
- 073:05 p.m. · 3:18 p.m.
Recorded by the analyst, approved by QC
Naomi Achterberg and Desmond OkaforNaomi records the decision: Verified, reason code BV-02, corrected certification received and matches, with the evidence checklist at 7 of 7. Desmond approves at 3:18 p.m. Only then are 2 beneficial owners and 1 control person written to the client lifecycle system and the core banking system, inside the 2-day service level.
The person who records a decision can never approve it.
- 08Every version
The tree as it stood on each date
Carla Mendes · Internal AuditFive versions run from “As certified” on Tue Oct 20 at 4:02 p.m. to “Approved and written” on Thu Oct 22 at 3:18 p.m. Each says what changed, why and by whom, and the tree can be exported as of any date. It is kept until 5 years after the account closes.
- 09For the examiner
One sealed pack with the math and the trail
Lorraine Pettigrew · BSA OfficerEvery action by people and agents is on the audit trail with its evidence and reason. The examiner pack collects the 9 documents and every tree version, masks dates of birth and ID numbers, attaches each decision with its maker and checker, writes the trail and seals it: 46 pages and a CSV with a fingerprint. Internal audit and BSA Officer packs sit alongside.