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Computerized System Periodic Review

A computerized system periodic review drafted from the system's own year, with the gaps already found

A year of system records gathered and the review drafted in hours

See one case, screen by screen ↓
demo31eventsplaced on one system's year from six read-only tools, with 4 gaps against the SOPs
demo35citationsto 26 records in the drafted ten-section review — every statement opens its source
target8.1hmedian per review, gathered and drafted from a year of records
target21daysahead of each due date, every review opened and its evidence gathered
In short

What is Computerized System Periodic Review?

A scheduled evaluation that confirms a validated GxP system is still in a validated state, as EU GMP Annex 11 §11 asks, at a frequency set by its risk as GAMP 5 describes. It looks at the period's changes, incidents, deviations and CAPAs, access, backup and restore, audit-trail reviews and last review's actions. Computerized System Periodic Review gathers all of these, finds the gaps and drafts the review for IT Quality to decide and sign.

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Updated

The problem

Why a periodic review takes days of collecting before an hour of thinking

Annex 11 and GAMP 5 expect every validated system to be reviewed periodically, at a frequency set by its risk. The evidence for one review sits in six places: changes, incidents and problems in IT service management, deviations and CAPAs in the quality system, access certifications in identity governance, backup job reports and restore tests, the audit-trail review register, and last year's review with its actions in the validation archive. The IT Quality lead pulls a year out of each, one export at a time, then writes the review section by section.

Each tool looks fine on its own. The risk sits between them: a quarterly access review that came 23 days late while two leavers kept active accounts, an emergency change closed with “verification: to be attached”, last year's action to retire a shared administrator account still open, a monthly audit-trail review missed during a plant shutdown. They only show when the system's year is laid out in one place against what the SOPs expect — which is how an inspector will read it.

estimated≈ 25hto gather and write one review by hand
demo6toolshold one system's year of evidence on the sample system
demo16weekswithout an access review on the sample system — visible only when the year is laid out
Where a review's hours goestimated
By hand25 days
With the solution8.1 days
  • Pulling changes, incidents and problems and checking each GxP change5 → 0.5 d
  • Deviations, CAPAs and last year's actions from the quality system3 → 0.5 d
  • Access certifications, leavers, backups and restore tests4 → 0.5 d
  • Audit-trail review register against the SOP3 → 0.5 d
  • Writing the ten sections with references to every record7 → 3.5 d
  • Deciding findings, the conclusion and signing3 → 2.6 d

Estimated split for one system's periodic review, by hand and with the solution. The by-hand total (about 25 hours) is an estimate; the 8.1-hour total is the solution's target median.

How it works

How a review moves

A scheduler opens each review on time; specialist agents lay the system's year out against the SOPs and draft the review from it; IT Quality decides the findings and signs.

What comes in
Records inA year of records · six sources, read-only
Agents at work
Review scheduleropens it 21 days ahead
Then
Change & incident readerchanges · incidents
Quality record readerdeviations · CAPAs
Access & backup checkeraccess · restores
Audit-trail review checkerdone and on time
Then
Review writercited draft + findings
A person decides
IT Quality reviewerdecides findings, signs; system owner approves
What comes out
Signed, cited review
Actions to the quality system
Next due date set
One case, step by step

One system's year, from opened to signed

ChromaVault CDS at Plant 3 — Leiden acquires and processes HPLC and GC data for release and stability testing. It is high risk, reviewed every 12 months, and its periodic review PR-2026-031 covers Oct 1, 2025 – Sep 30, 2026, due Oct 15, 2026. Here is what happens, screen by screen, in the working solution.

  1. 01Sep 24, 06:00

    The review opens 21 days before it is due

    Review scheduler

    The scheduler reads the GxP inventory — 64 systems, 40 reviews in the next 12 months — and applies the risk-based frequency: High every 12 months, Medium every 24, Low every 36. It opens PR-2026-031 for ChromaVault CDS, sets the period and links last year's review, PR-2025-027, with its two actions.

    Activity: “Review scheduler opened PR-2026-031 — due Oct 15, period Oct 1, 2025 – Sep 30, 2026.”

  2. 02Oct 7

    The system's year, before anything is read

    Omar Haddad · IT Quality lead

    Omar opens ChromaVault · Leiden from the next reviews due. The calendar has twelve month columns and seven rows: changes, incidents and problems, deviations and CAPAs, access reviews, backup and restore, audit-trail reviews and last review's actions. Dashed rings already mark what the SOPs expect — four quarterly access reviews and two restore tests.

    “Read-only connections · nothing changes in the source tools”

  3. 03One click

    “Load the year” — six tools read, one by one

    The agents

    Each row fills as its tool is read: 37 changes, 14 incidents and 2 problems; 3 deviations and 2 CAPAs; 4 certifications covering 86 accounts; 363 of 365 backups and 2 restore tests; 11 of 12 monthly audit-trail reviews; last review's 2 actions. Then the year is checked against the SOPs: 31 events placed, 4 gaps, 4 findings drafted and 10 sections ready for review.

    Green as expected, amber an observation, red a finding; hatched bands are the gaps.

  4. 04The worst gap

    16 weeks without an access review

    Access & backup checker

    After the Q1 certification on Apr 9, the next one was due Jul 8 and done Jul 31 — 23 days late. Inside that gap, two analysts who left on Jun 20 kept active accounts for 41 days, with no logins after leaving. Removal depends on a manual ticket because the HR leaver feed is not connected; CAPA-2026-077 to connect it is due Nov 30, owned by Sam Patel.

    High: “Leavers stay active until a manual access review”

  5. 05Three more

    Each gap drafts its finding beside the calendar

    Change & incident reader · Quality record reader · Audit-trail review checker

    Emergency change CHG0048211, a driver hotfix on all 46 instruments, was closed on Jun 19 with “post-implementation verification: to be attached” — nothing was attached, while the August emergency patch was verified the next day. Last year's action A-2, to retire the shared administrator account cv_admin, was due Mar 31 and is still open; three people used it this year, last on Sep 29. The August audit-trail review was missed during the shutdown and caught up on Sep 12, and SOP-QC-0311 has no rule for shutdowns.

    An open action from the previous review is always raised as a finding.

  6. 06Open the draft review

    Ten sections, already drafted and cited

    Review writer

    The review opens on the year in one view and section 1, System and intended use: intended use unchanged, release 2026.1 since Apr 12, 86 users, 46 instruments against 40 at the last review. Sections 2 to 9 — previous review actions, changes, incidents, deviations, access, backup and restore, audit-trail review, and documents, training and supplier — each carry their criteria results; section 10 holds the conclusion. 26 records cited, 35 citations.

    “Drafted by the Review writer · every statement cited”

  7. 07Every number

    A citation opens the record it came from

    Omar Haddad · IT Quality lead

    Omar clicks the citation behind “23 days late”. The Q2 2026 access certification opens beside the draft with the passage highlighted: due Jul 8, completed Jul 31, 86 accounts certified, 2 revoked as leavers, 9 privileged accounts reviewed and kept, and cv_admin kept as “pending retirement”.

    “Read from identity governance on Oct 7 at 06:00 · original kept unchanged”

  8. 08His decisions

    Raise action, accept with rationale, or not a finding

    Omar Haddad · IT Quality lead

    Each finding comes with a proposed action, owner and due date; Omar decides every one. He raises F-2 to Sam Patel with an interim check of leavers against CDS accounts every two weeks until the CAPA closes, then F-1 to Dr. Maya Chen by Nov 6, F-3 to Sam Patel by Oct 31 with escalation to the site quality head, and F-4 — a revision of SOP-QC-0311 §6.4 — to Priya Raman by Dec 15.

    “Action raised by Omar Haddad”

  9. 09The conclusion

    Validated, with 4 actions — next review Oct 15, 2027

    Review writer

    The writer proposes the conclusion and Omar chooses it: ChromaVault CDS remains in a validated state and fit for its intended use, with four actions. None changed a reported result — no injection was lost in the disconnects, the reprocessing deviation's CAPA was checked effective, and release 2026.1 was validated. Keep the yearly frequency: the High finding already has a CAPA and an interim check.

    The agents propose; only people decide findings and sign.

  10. 10Signed

    Two signatures, each with its meaning

    Omar Haddad · IT Quality lead

    Omar signs as IT Quality reviewer with the meaning “Reviewed — I reviewed the evidence and agree the conclusion”. His name, the meaning and the time are bound to this version of the record, and the review goes to Dr. Maya Chen, the system owner, to sign “Approved”. The four actions go to the quality system as CAPA tasks with owner and due date.

    “Signed · sent to Dr. Maya Chen for approval · 4 actions raised”

Who it’s for

Built for everyone who owns a validated system's year.

The same review, seen by the five people who carry it — what their review cycle looked like, and what it looks like now.

OH
Omar HaddadIT Quality lead, Northwind Bio · IT Quality reviewer
IT Quality lead
Before
Reviews and signs about 40 periodic reviews a year across four sites — “I spend two days collecting before I can think for an hour.”
Now
Opens each system's year already read and checked against the SOPs, decides four findings and signs a review whose every statement opens its record.
MC
Dr. Maya ChenSystem owner · ChromaVault CDS (Leiden)
System owner
Before
Runs the CDS for 86 analysts and owns its actions — “Tell me what the year actually shows, not what the template asks.”
Now
Approves a review drafted from the system's own year, with her one action — the missing verification for CHG0048211 — named and dated.
PR
Priya RamanData integrity lead, Leiden · IT Quality reviewer
Data integrity lead
Before
Performs the monthly audit-trail reviews — “One missed month and the inspector asks about all twelve.”
Now
Sees her register read month by month: eleven reviews on time, February's finding followed up, August caught up — and owns the SOP fix for shutdowns.
SP
Sam PatelIdentity and access analyst · action owner
Identity and access analyst
Before
Owns access certifications and the leaver process — “The leaver feed is the fix; until then it's tickets.”
Now
Receives the access findings as tracked actions with due dates: the HR leaver feed CAPA by Nov 30 and the retirement of cv_admin by Oct 31.
HD
Henrik DahlHead of quality · third signature on re-assessments
Head of quality
Before
Signs re-assessment conclusions and approves the criteria — “Show me the gap and who owns it.”
Now
Sees on-time completion, hours per review and what the reviews find by area and site, and approves any change to frequencies or criteria as a new version.
Built on the engine

6 agents. Each with one job, and hard limits.

A scheduler opens each review on time; specialist agents lay the system's year out against the SOPs and draft the review from it; IT Quality decides the findings and signs.

Review scheduler

Reads the systems inventory, applies the risk-based frequency, opens each review 21 days before it is due, sets the period and links the previous review with its open actions. Escalates an overdue review to the system owner and the IT Quality lead.

  • Never changes a risk tier — proposes only
  • Every opened review is recorded in the audit trail
Change & incident reader

Pulls changes, incidents and problems for the period from IT service management, and checks each GxP change for impact assessment, approval, testing and post-implementation verification — emergency changes within 5 days. Links incidents to problems and problems to the change that fixed them.

  • Read-only access
  • Cites the record and field for every count
Quality record reader

Finds deviations and CAPAs that name the system, checks their timeliness and effectiveness, and reports each action from the previous review as closed on time, closed late or open.

  • Read-only access
  • An open action from the previous review is always raised as a finding
Access & backup checker

Reads quarterly access certifications and account lists from identity governance and compares the HR leaver list with system accounts; reads daily backup job reports and restore tests.

  • Never sees passwords or personal data beyond name and role
  • Read-only access
Audit-trail review checker

Checks from the review register and signed review forms that every audit-trail review the SOP requires was done, on time, and that what it found was followed up. A missing or late review is a finding.

  • Read-only access
  • Checks the reviews; does not perform the audit-trail review itself
Review writer

Drafts the ten sections in plain language with a citation for every statement, proposes findings with severity, owner and due date, and proposes the conclusion and the next review date from the risk tier.

  • No statement without a citation
  • Proposes; people decide and sign
  • Cannot sign or change the stage
IT Quality reviewer

Decides findings and signs. The agents propose; a named person decides.

Ask in plain words

Ask about any system, review or record

Ask in plain words about a system's year, a finding or the programme — or describe a new check. Every answer cites the record behind it.

What stops ChromaVault from a clean conclusion?

Four findings, none that changed a reported result: F-1, an emergency change closed without verification (Medium); F-2, leavers active 41 days with the leaver feed not connected (High); F-3, the shared admin account still used (Medium); F-4, the SOP has no shutdown rule (Low). F-2 is already covered by CAPA-2026-077, due Nov 30, so the agents recommend validated, with 4 actions, and keeping the yearly review.

Why is the access review late?

The Q2 access review for ChromaVault was due Jul 8 and completed Jul 31 — 23 days late. It removed two analysts who left on Jun 20; their accounts were active for 41 days, with no logins after leaving. Root cause: the HR leaver feed is not connected. CAPA-2026-077 (Sam Patel) is 60% done.

Which reviews could go late this month?

Two are already late: QualityHub eQMS waits on two of Henrik Dahl's decisions, and the Plant historian waits on a backup report from Dana Okafor.

Add a check: emergency changes need verification evidence within 5 days

New criterion: emergency changes need verification evidence attached within 5 working days. Run against the open reviews it finds one case today — CHG0048211 on ChromaVault CDS, closed with “verification: to be attached” — already finding F-1. It is in Settings as version 5 and recorded in the audit trail.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

The system's yearOne validated system's year on a calendar: every record on its month, dashed rings for what the SOPs expect, hatched bands for the gaps and the findings drafted beside them.
Before the year is readThe next reviews due, the seven evidence rows, the expected access reviews and restore tests, and the six read-only sources still to read.
Four gaps, four findingsEach gap highlights its drafted finding — severity, the cited reasons and the proposed action with owner and due date.
The drafted reviewTen sections with their status, the year in one view, the cited draft of each section, its criteria and every source record.
One section, its findingsThe access section: four reviews, one late, two revoked; three criteria results and the High finding to decide.
The record behind a citationThe Q2 access certification opened beside the draft, the cited passage highlighted, the original kept unchanged.
Deciding a findingRaise action, accept with rationale or not a finding — the decision, its owner and due date recorded against the finding.
Conclusion and next reviewThe proposed conclusion with its citations, the three options, the frequency, the next due date and the two signatures still to come.
Sign as reviewerThe meaning of the signature, name and password, bound to this version of the record before it goes to the system owner.
The review reportThe review as a report after the reviewer's signature, awaiting the system owner's approval — section by section with criteria results and citations, as Word or PDF.
The review scheduleEvery validated system's next review by risk tier and month, with the overdue column and each review's stage.
The programme dashboardReviews signed, on-time completion, hours per review by risk tier, findings by area and site, and conclusions.
Your rulesFrequency by risk tier, when gathering starts and the criteria every review checks — each change saved as a new version.
Governance

Built for inspection: read-only, cited, decided and signed.

Read-only connectionsThe agents read IT service management, the quality system, identity governance, backup reports, the audit-trail review register and the validation archive. Nothing changes in the source tools, and the original record is kept unchanged.
Every statement cites its recordEach number and claim in the draft carries a citation to the record and passage it came from. One click opens the record beside the review with the passage highlighted, so an inspector can open any statement and see the record behind it.
People decide every findingThe agents propose. The IT Quality reviewer raises an action, accepts with a rationale that goes into the review and the audit trail, or marks it not a finding — and chooses the conclusion and the next frequency.
Two signatures with their meaningThe IT Quality reviewer signs “Reviewed”, then the system owner signs “Approved”; name, meaning and time are bound to that version of the record. A re-assessment conclusion also needs the head of quality's signature.
Last year's actions cannot be lostAn open action from the previous review is always raised as a finding — the check cannot be turned off. Approved actions go to the quality system as CAPA tasks with owner and due date.
Locked once signed, versioned rulesA signed review is locked and a correction creates a new version. Frequencies and criteria change only through an approved version, and every agent step, decision and signature is on the activity trail.
Configuration

Your SOPs set the rules, not ours

How often each risk tier is reviewed, when gathering starts, what every review checks and who signs are settings — versioned and on the audit trail.

SettingDefaultChoose from
High risk — direct impact on product quality, patient safety or release dataEvery 12 months6 · 12 · 18 · 24 months
Medium risk — indirect GxP impactEvery 24 months12 · 18 · 24 · 36 months
Low risk — standard software, spreadsheets and read-only archivesEvery 36 months24 · 36 · 48 months
Shorten the next review by one stepOn — when a High finding has no CAPA behind itOn · Off
Start gathering21 days before the due date7 to 42 days, in steps of 7
What every review checksGxP changes verified · access reviews within 14 days of due · leavers removed within 5 working days · no shared privileged accounts · restore tested twice a year · audit trail reviewed as the SOP requiresEach criterion on or off · add a criterion in one sentence, for approval
Open actions from the previous review raised as findingsAlways onCannot be turned off
Approver after the IT Quality reviewerThe system ownerThe system owner · Site quality head
Connections

Works with the six places a system's year already lives

IT service managementchanges, incidents, problems and configuration items
Quality systemdeviations, CAPAs and prior review actions
Identity governanceaccess certifications, account lists and the HR leaver list
Backup reportsdaily job reports and restore tests, emailed nightly
Audit-trail review recordsthe review register and signed review forms
Validation archiveprevious reviews, validation summaries and SOPs
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
8.1h
median per review, gathered and drafted from a year of records
By hand≈ 25 h
With agents8.1 h
target
21days
ahead of each due date, every review opened and its evidence gathered
target
91%
of reviews signed on time this quarter, up from about 60% before the agents
signed on time this quarter

“demo” = seen in the working solution, on its sample data · “target” = the design goal, measured in the live solution · “estimated” = our estimate (about 25 hours to gather and write one review by hand). Context: EU GMP Annex 11 §11 periodic evaluation (and its 2025 draft revision) · GAMP 5 (2nd ed.) operation phase · 21 CFR Part 11 §11.50, §11.70 on signature meaning and linking. People, companies and systems named on this page are fictional — characters and sample data in the working solution.

Questions

What IT Quality and CSV leads ask us.

What is a computerized system periodic review?

A scheduled evaluation that confirms a validated GxP system is still in a validated state, as EU GMP Annex 11 §11 asks, at a frequency set by its risk as GAMP 5 describes. It looks at the period's changes, incidents, deviations and CAPAs, access, backup and restore, audit-trail reviews and last review's actions. Computerized System Periodic Review gathers all of these, finds the gaps and drafts the review for IT Quality to decide and sign.

How does it find gaps between records?

It places every record of the period on one calendar for the system, next to what the SOPs expect — quarterly access reviews, restore tests twice a year, monthly audit-trail reviews. A late, missing or unverified event shows as a gap band, and its finding is drafted beside it with citations. On the sample system that is how a 23-day-late access review and two leavers active for 41 days surface together.

Does every statement in the draft cite its source?

Yes. The Review writer writes no statement without a citation to the record and passage. On the sample review that is 35 citations to 26 records, and each one opens the original record beside the draft with the passage highlighted.

Does the AI change records in our source systems?

No. Every connection is read-only — IT service management, the quality system, identity governance, backup reports, the audit-trail review register and the validation archive. The access checker never sees passwords or personal data beyond name and role, and the audit-trail checker checks that reviews were done; it does not perform them.

Do people stay in control of the review?

Yes. The agents gather and propose. The IT Quality reviewer decides every finding — raise action, accept with rationale, or not a finding — chooses the conclusion and the frequency, and signs “Reviewed”; the system owner then signs “Approved”. Re-assessment conclusions also need the head of quality, and a signed review is locked.

Can we set review frequency by risk and our own criteria?

Yes. Frequency for High, Medium and Low risk, the days before the due date when gathering starts, shortening after an uncovered High finding, each review criterion and the approvers are settings, saved as new versions and on the audit trail. A new criterion can be described in one sentence and is added once approved.

What happens to the actions a review raises?

Approved actions go to the quality system as CAPA tasks with owner and due date. At the next review, the Quality record reader reports each one as closed on time, closed late or open — and an open action is always raised as a finding.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements and documents — your periodic review SOP and template, your system inventory and a past review — and it goes live once every quality gate has passed. We will walk you through it on one of your own systems first.

See it on
your systems.

We'll run Computerized System Periodic Review on one of your own validated systems and a year of its records.