SearchUnderwriting Operations

Guidelines Assistant

Underwriting Guidelines Assistant

Any underwriter asks a guideline question in plain words and gets an answer cited to the current manual page.

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SearchAsk in plain words; get the answer with its source.
4specialist agents
4kinds of input
Soonfilm in production
The problem

Why it matters

Guidelines live in manuals, bulletins, rate rules and emails; underwriters search or ask a senior colleague, and answers drift from the version in force.

What it does

How the solution handles it

Agents read the question, find the guideline, bulletin or rate rule in force that day, check appetite and the asker’s authority, and write a short answer with the page cited. The underwriter applies it and decides; unanswered questions go to the guideline owner.

How it works

How a question moves

Four agents read the question, find the guideline in force, check appetite and authority and write a cited answer; the underwriter applies it and decides.

What comes in
Guidelines in4 sources · manuals, bulletins, rate rules, authorities
Agents at work
Question readerplain words
Then
Guideline finderversion in force
Then
Appetite checkerclass, limit, state
Then
Answer writercited answer
A person decides
Underwriterapplies it and decides
What comes out
Cited answer
Authority limit
Gap log
In and out

What it reads, and what it hands back.

What goes in

  • Underwriting manuals and guidelines
  • Appetite guides and bulletins
  • Rate and rule manuals
  • Authority letters and binding authorities

What comes out

  • Cited answer to the question
  • Authority limit for this risk
  • Guideline gap log with owners
  • Question history for training

Who uses it

UUnderwriterUAUnderwriting assistantSUSenior underwriterUPUnderwriting product owner
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
30sec
to a cited answer, instead of searching manuals and emailing seniors
Searching20–40 min
Asking≈ 30 sec
target
100%
of answers cite the guideline version in force that day
every answer cited
typical
40%
of an underwriter’s time goes to admin, not underwriting

“Target” = design goal, measured in the live solution · “Typical” = Accenture & The Institutes, P&C Underwriting Survey (2021) · agents = the live solution’s configuration

Built on the engine

4 specialist agents. One person decides.

Question readerany question, in plain words
Guideline finderonly the version in force that day
Appetite checkerappetite and the asker’s authority
Answer writershort answer, page cited
Underwriterapplies it and decides

Build this
for your team.

We’ll show Guidelines Assistant running on your own documents.