WorkflowLegal Affairs, Title IX & Student Conduct

Title IX Case Management

Title IX case management software that holds every deadline to the rule and keeps the investigator and decision-maker apart

Every notice and deadline held to the rule; investigator and decision-maker kept apart.

See one case, screen by screen ↓
demo312citationsin a draft investigative report traced to the evidence file both parties saw; 3 were not in it
demo6datesrecalculated from one change, with one notice drafted for both parties
target1business dayto reach the person affected after a report, with supportive measures offered to both parties
typical42%of the 19,201 complaints the Office for Civil Rights received in FY 2023 alleged sex discrimination
In short

What is Title IX Case Management?

Title IX case management software runs a school's or college's response to sex discrimination and harassment from the first report to the appeal: outreach and supportive measures, notices to both parties, the investigation and evidence review, the hearing and the written determination. Title IX Case Management puts seven agents on that work. They draft with the rule cited, hold every deadline as one chain, check the report against the evidence both parties saw and keep each role's view separate, and the Coordinator approves every notice with a Deputy's co-signature.

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Updated

The problem

Why the Title IX grievance process breaks between spreadsheets and email

Title IX case management software has to hold a process the rule fixes step by step. Once a formal complaint is signed, the Title IX Coordinator sends written notice of the allegations to both parties, an investigator gathers the evidence, both parties get at least 10 days to review all directly related evidence, the investigative report reaches them at least 10 days before a live hearing, and a decision-maker who is neither the coordinator nor the investigator writes the determination (34 CFR 106.45, the 2020 text as recodified on September 29, 2026). An appeal goes to yet another person.

Today that runs in a case tracker, shared drives, email and calendars. The dozen dependent dates live in a spreadsheet and are recomputed by hand when one moves. Evidence that arrives late gets quoted in the report but never placed in the file the parties saw. Keeping the investigator and the decision-maker apart is a matter of memory. Title IX Case Management puts seven agents on that work, so the coordinator decides and co-signs instead of reconciling.

typical22,687complaintsreceived by the Office for Civil Rights in FY 2024, a record
typical60–120business daysthe time frames published university grievance policies set for a formal process
Where a formal matter's staff hours goestimated
By hand50 hours
With the solution9.5 hours
  • Drafting the outreach, supportive measures and notice of allegations6 → 1.5 h
  • Indexing interviews, messages and records to the page14 → 3 h
  • Recomputing dependent deadlines and sending date notices to both parties5 → 1 h
  • Checking the report against the evidence file both parties saw8 → 1.5 h
  • Reading the draft report for unsupported findings and excluded questions5 → 1.5 h
  • Rebuilding the timeline when OCR, DOJ or a court asks12 → 1 h

Estimated staff hours on one formal matter that goes to a hearing, by hand and with the agents. This is our arithmetic, kept modest, not a measured result.

How it works

How a matter moves

Seven agents draft, check, time and wall each matter; the Coordinator approves and a Deputy co-signs.

What comes in
Reports in4 channels · online form, campus police, email, records
Agents at work
Intake agentoutreach, measures, notice
Then
Evidence agentto the page, equal access
Fairness agentreads the draft
Then
Clock agentthe deadline chain
Wall agentone person, one role
Then
Hearing and Records agentshearing, binder, record
A person decides
Coordinator and Deputyapprove and co-sign every notice
What comes out
Notices to both parties
Evidence file both saw
Determination by the Decision-Maker
One case, step by step

One matter through the Title IX investigation process, to a co-signed notice

Matter TIX-2026-0147 at Halden State University: stalking and sexual harassment between two students in Corwin Hall, reported on September 1. It is Wednesday, October 21, and the investigative report is due Friday. Here is the morning, screen by screen, in the working solution.

  1. 019:34 a.m.

    The morning, cited, with one decision waiting

    Renata Ollis · Title IX Coordinator

    The agents write what changed since yesterday, each line cited: three screenshots quoted in TIX-2026-0147's draft report that neither party saw, 7 new reports with 3 outreach contacts due by 5:00 p.m., and a signed determination in TIX-2026-0098 waiting for release. The 36 open formal matters sit by step underneath.

  2. 02The matter

    One matter, walled by role

    Renata Ollis

    The process line runs across the top in ten steps, from the report on Sep 1 to the appeal window, with today's step and each deadline marked. Below sit three panes, for the Coordinator, the Investigator and the Decision-Maker, and each opens with what that role cannot see. A dashed wall with a lock separates them.

    The Decision-Maker's pane stays sealed until the final report is issued; a request to open draft v3 was refused at 9:02 a.m.

  3. 039:12 a.m.

    The equal-access check: 309 of 312 citations match

    Evidence agent

    Before the report goes out, the Evidence agent traces every quotation and citation in draft v3 to the 214-page file both parties opened on Oct 9 and 10. Three do not trace: screenshots of an Aug 29 group chat, quoted on report pages 22 and 30, kept in the investigator's working notes since Oct 14 and never shared.

  4. 04Any assignment

    One person, one role, with the rule cited

    Wall agent

    Asked to make Simone Ferrante-Watts the Decision-Maker, the Wall agent checks her roles in the matter, the HR system and the student information system, then refuses: she is the investigator. Prof. Alan Okonkwo-Reyes is flagged for having taught the respondent; Hon. Patricia Wendt (ret.) is clear.

    The decision-maker cannot be the coordinator or the investigator (34 CFR 106.45(b)(7)(i)). Only the administrator can override, with the General Counsel's approval.

  5. 059:31 a.m.

    Late evidence added, and every dependent date recalculated

    Simone Ferrante-Watts · Title IX Investigator

    Simone adds the screenshots as pages 215–217. The Clock agent recalculates six dates from that one change: the evidence review restarts Oct 21 to Oct 31, the final report moves from Oct 23 to Nov 2, and the hearing moves from Wed Nov 4 to Mon Nov 16 at 1:00 p.m., the first date the Decision-Maker and both advisors can make.

    The 90-business-day target of Jan 20, 2027 still holds.

  6. 069:58 a.m.

    One notice for both parties, approved and co-signed

    Renata Ollis and Desmond Achterberg

    The restart notice to the complainant and to the respondent sits side by side, identical except for the name and the advisor, with 34 CFR 106.45(b)(5)(vi) and 106.71 cited. Renata approves at 9:58 a.m., Deputy Coordinator Desmond Achterberg co-signs at 10:05 a.m., and both parties receive it at 10:06 a.m.

  7. 07Draft v3

    The draft report read the way an appeal would read it

    Fairness agent

    The Fairness agent reads the 41-page draft and pins three notes to their pages: an entry date on page 29 that the card-access log contradicts (Aug 27, not Aug 28), a question about the complainant's earlier relationship on page 18 that the rule excludes, and a witness discounted on page 31 for being the complainant's roommate. Simone accepts all three.

  8. 08Tue Oct 27

    Hearing questions pre-screened; the Decision-Maker rules

    Dr. Marcus Elbridge · Hearing Decision-Maker

    For the TIX-2026-0122 hearing, the Decision-Maker's view shows only the final report (36 pages) and the shared evidence file (188 pages), with 14 advisor questions pre-screened by the Fairness agent. Question 7, about prior sexual relationships, is flagged; Dr. Elbridge rules it not relevant, and his explanation is read to the parties.

    The agent flags. Only the Decision-Maker rules on relevance.

  9. 09Released

    A determination released to both parties at the same moment

    Renata Ollis and Desmond Achterberg

    Hon. Patricia Wendt (ret.) signed her written determination in TIX-2026-0098 at 5:40 p.m. yesterday. The Hearing agent checks its six required elements and never drafts a finding. Renata approves the release, Desmond co-signs, both parties receive it at once, and the appeal window runs to Wed Oct 28.

  10. 10On the record

    Every view logged, refused ones included

    Owen Castellane · Compliance auditor

    The access log shows who opened what and on whose authority, including two refusals: the Decision-Maker's request for draft v3, and a treatment record the investigator could not open without written consent. The export pack for OCR, DOJ or a court leaves only after the General Counsel approves it.

Who it’s for

Built for everyone who carries a Title IX matter.

The same matter, seen by five people with five different walls: what their day looked like, and what it looks like now.

RO
Renata OllisTitle IX Coordinator · owns 36 open formal matters
Title IX Coordinator
Before
Recomputes a dozen dependent dates by hand when one moves, and sends each notice one party at a time.
Now
Sees what moves with each change, approves one notice for both parties, and leaves the separation of roles to a check that cites the rule.
SF
Simone Ferrante-WattsTitle IX Investigator · carries 9 investigations
Title IX Investigator
Before
Reconciles a 41-page report against a 214-page evidence file by hand, and can miss a quote that came from her working notes.
Now
Gets every citation traced before the report goes out, adds what was missing, and the review restarts for both parties in one step.
ME
Dr. Marcus ElbridgeHearing Decision-Maker (retained) · about 8 matters a year
Hearing Decision-Maker
Before
Receives a binder and a list of advisor questions, and has to be sure nothing else reached him.
Now
Sees only the shared evidence file and the final report, with each question pre-screened, and rules on every one himself.
DA
Desmond AchterbergDeputy Title IX Coordinator · second reviewer on every notice
Deputy Title IX Coordinator
Before
Co-signs notices on trust, without the dates and the rule in front of him.
Now
Co-signs what he has read: the two notices side by side, the dates checked against the chain, the rule cited. He can never co-sign his own approval.
OC
Owen CastellaneCompliance auditor · reads everything, changes nothing
Compliance auditor
Before
Rebuilds the timeline from email when OCR, DOJ or a court asks.
Now
Reads who saw what, when and on whose authority, refused views included, and builds a redacted export pack for counsel to approve.
Built on the engine

7 agents. Each with one job, and hard limits.

Seven agents draft, check, time and wall each matter; the Coordinator approves and a Deputy co-signs.

Intake agent

Reads every report, applies the definitions and jurisdiction tests of 34 CFR 106.30, and drafts the outreach, supportive-measure options for both parties and the notice of allegations with each element cited.

  • Never dismisses a complaint
  • Never sends a notice or contacts a party itself
Clock agent

Holds every rule and policy clock in a matter as one chain, recalculates it when a date moves, checks the 90-business-day target, finds the first hearing date everyone can make and drafts one date notice for both parties.

  • Never shortens a period the rule sets
  • Never sends
Evidence agent

Indexes interviews, messages, statements and records to the page, and before a report goes out traces each quotation and citation to a page of the file both parties saw.

  • Never adds or removes evidence; the investigator does
  • Never opens counseling or health records without written consent
Fairness agent

Reads draft reports for conclusions without evidence, status-based credibility, demeanor judgments and questions the rule excludes; pre-screens advisors' hearing questions; checks that notices are identical for both parties.

  • Never edits the report
  • Never rules on relevance; the Decision-Maker does
Wall agent

Keeps each role's view separate, checks conflicts in the HR system and the student information system, refuses to give one person two roles in a matter, and logs every view.

  • Never grants access on its own
  • A refusal is overridden only by the administrator, with the General Counsel's approval
Hearing agent

Schedules hearings, rooms and recording, drafts hearing notices, assembles the Decision-Maker's binder and checks the written determination's six required elements.

  • Never drafts findings, responsibility or sanctions
Records agent

Keeps the seven-year record, builds the redacted export pack and drafts the annual report from the matters, with each count linked to the matters behind it.

  • Never releases a record without the General Counsel's approval
Title IX Coordinator

Approves; the Deputy co-signs. The agents propose; a named person decides.

Ask in plain words

Ask about any matter your role may see

The assistant answers with the evidence page and the rule cited, and opens the screen where the work is.

What moves if the evidence review restarts on TIX-2026-0147?

Six dates. The review runs Oct 21 to Oct 31, the final report moves from Oct 23 to Nov 2, the earliest hearing becomes Nov 12 (10 days after the report), and the hearing moves from Nov 4 to Nov 16, the first date everyone can make. The 90-business-day target still holds.

Who can be the decision-maker on TIX-2026-0147?

Not Renata Ollis or Simone Ferrante-Watts: the decision-maker cannot be the Coordinator or the investigator. Prof. Alan Okonkwo-Reyes taught the respondent last spring. Dr. Marcus Elbridge (assigned) and Hon. Patricia Wendt have no conflict.

What can the Decision-Maker see today?

Only the hearing date and the conflict check. He sees nothing of the file until the final report is issued, then only the shared evidence file and the report, never working notes or drafts. A request to open draft v3 was refused at 9:02 a.m.

Build the export pack for TIX-2026-0147 for OCR

Building it from the audit trail: timeline, notices with receipts, the evidence file as each party saw it, the access log and the agent versions, with other students' names redacted. The General Counsel approves the release.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

One matter, walled by roleMatter TIX-2026-0147, stalking and sexual harassment between two students in Corwin Hall, on its ten-step process line from the report on Sep 1 to the appeal window, with today's step marked and the investigative report due Fri Oct 23 flagged: 3 not shared. Below, three panes for the Coordinator (Renata Ollis), the Investigator (Simone Ferrante-Watts) and the Decision-Maker (Dr. Marcus Elbridge), each opening with what that role cannot see, and a dashed wall with a lock between them.
The Title IX coordinator's morning, citedThe agents write what changed since yesterday, each line cited: three screenshots quoted in TIX-2026-0147's draft report that neither party saw, 7 new reports with 3 outreach contacts due by 5:00 p.m., a signed determination in TIX-2026-0098 waiting for release, and next Tuesday's hearing. The 36 open formal matters appear by step.
Title IX supportive measures for both parties, approved and co-signedFor report R-2026-0352, about a graduate teaching assistant's comments in a PHYS 150 lab, the Intake agent drafts five measures for the student, among them a section change, a mutual no-contact directive and a different grader, and three for the employee. Renata Ollis approves, Desmond Achterberg co-signs, and the registrar and HR are updated. Co-signing your own approval is refused.
The Title IX coordinator role, and the investigator's, cannot be shared with the decision-makerAsked to make Simone Ferrante-Watts the Decision-Maker on TIX-2026-0147, the Wall agent checks her roles in the matter, the HR system and the student information system, then refuses: she is the investigator, and the decision-maker cannot be the coordinator or the investigator (34 CFR 106.45(b)(7)(i)). Only the administrator can override, with the General Counsel's approval.
The equal-access check of the report against the shared evidence fileThe Evidence agent traces every quotation and citation in draft v3 to the 214-page evidence file both parties opened on Oct 9 and 10: 309 of 312 match. Three do not: group-chat screenshots from Aug 29 quoted on report pages 22 and 30, kept in the investigator's working notes since Oct 14 and never shared.
The Title IX investigation timeline, recalculated from one changeAfter the investigator adds the screenshots as pages 215–217, the Clock agent recalculates six dates: the evidence review restarts Wed Oct 21 to Sat Oct 31, the final report moves from Oct 23 to Mon Nov 2, the earliest hearing to Thu Nov 12, the hearing from Wed Nov 4 to Mon Nov 16 at 1:00 p.m., and the determination to Dec 2. The 90-business-day target of Jan 20, 2027 still holds.
One notice for both parties, co-signedThe restart notice to the complainant and to the respondent, side by side and identical except for the name and the advisor, with 34 CFR 106.45(b)(5)(vi) and 106.71 cited. Approved by Renata Ollis at 9:58 a.m., co-signed by Desmond Achterberg at 10:05 a.m., sent to both at 10:06 a.m., with four checks: same wording, dates matching the chain, the rule cited, and no other student named.
The fairness read of the Title IX investigation reportThe Fairness agent reads the 41-page draft and pins three notes to their pages: an entry date on page 29 that the card-access log contradicts (Aug 27, not Aug 28), a question about the complainant's earlier relationship on page 18 that the rule excludes, and a witness discounted on page 31 for being the complainant's roommate. The investigator accepts or dismisses each with a reason.
The Title IX hearing process: questions pre-screened for the decision-makerFor the TIX-2026-0122 hearing on Tue Oct 27, the Decision-Maker's view shows only the final report (36 pages) and the shared evidence file (188 pages), and 14 advisor questions pre-screened by the Fairness agent. Question 7, about prior sexual relationships, is flagged and ruled not relevant by Dr. Marcus Elbridge, with the explanation read to the parties.
The written determination, released to both parties at onceHon. Patricia Wendt (ret.)'s written determination in TIX-2026-0098, read-only, with the Hearing agent's check of its six required elements, from the allegations to the appeal bases. Renata Ollis approves the release and Desmond Achterberg co-signs; both parties receive it at the same moment and the appeal window runs to Wed Oct 28.
All open matters, with their next clock36 open formal matters with initials only, the allegation, the step, the investigator, the Decision-Maker and the next clock: TIX-2026-0147's review now closes Oct 31, and TIX-2026-0141's interview notice is 1 day late. Filters for waiting on me, clocks within 3 days and each step, search, and bulk assignment that runs the Wall check on every matter.
Every view on the record, refused ones tooThe access log beside the audit trail: who opened what and on what authority, including two refusals, Dr. Marcus Elbridge's request for draft report v3 (sealed until the final report) and a treatment record the investigator could not open without written consent (106.45(b)(5)(i)). Party and advisor portal views are logged too.
Roles and separation of dutiesThe administrator's rights matrix for Coordinator, Deputy, Investigator, Decision-Maker, Appeal Decision-Maker, Auditor and Administrator: who approves, who co-signs, who alone adds evidence, who alone rules and determines, who exports. One person holds one role per matter; 34 people hold roles.
Governance

Title IX case management software built for the questions OCR, DOJ and courts ask.

Roles separated by dutyThe Coordinator approves notices and supportive measures, the Deputy co-signs, the investigator alone adds evidence, the Decision-Maker alone rules on questions and writes the determination, the Appeal Decision-Maker alone decides an appeal, the auditor reads and exports, and the administrator changes settings.
One person, one role per matterThe Wall agent refuses any assignment that would give one person two roles, cites 34 CFR 106.45(b)(7)(i), and checks conflicts in the HR system and the student information system before anyone is assigned.
A second signature on every noticeEvery notice, supportive measure that changes a student record, and release of a determination is approved by the Coordinator and co-signed by a Deputy, and the person who approved can never co-sign. Notices reach both parties at the same moment.
Sealed views, every view loggedEach role sees only its pane. The Decision-Maker is sealed until the final report is issued, treatment records stay sealed without voluntary written consent, party names appear as initials in lists, and every view is logged, refused views too.
A seven-year record, released only with counselRecords are kept seven years after closure, as 34 CFR 106.45(b)(10) requires, with redaction on export. The export pack for OCR, DOJ or a court leaves only after the General Counsel approves it.
Agents versioned, overrides explainedEach agent has a version, a model and a confidence threshold, evaluated on 140 closed matters. Agents draft, check and refuse; people decide, and any override carries a reason code.
Configuration

Your grievance policy, not ours

The clocks, seals and retention every matter runs on are settings. Every change is saved as a new version, and changes to roles, clocks or notice templates need the Coordinator's approval.

SettingDefaultChoose from
Outreach after a reportWithin 1 business dayWithin 2 business days
Notice of allegationsWithin 5 business days of a formal complaintWithin 3 business days
Evidence review10 calendar days, restarted when evidence is added14 calendar days
Report before the hearing10 calendar days14 calendar days
Formal process target90 business days60 or 120 business days; delays only for good cause, with notice to both parties
Escalation ladderOwner, then the Coordinator after 1 day, then the Vice President for Equity and Compliance after 3Editable
Retention7 years after closure10 years after closure
Override reason codesAgent misread the source · New information · Investigator judgment · Rule interpretation by counselEditable
Connections

Title IX case management software that works with your systems of record

Student information systemenrollment and section changes for supportive measures; course history for conflict checks
HR systememployee respondents and supervisory links for conflict checks
Email archivepreservation and message retrieval
Document managementevidence files, reports, notices and determinations
Learning management systemtraining completions for every role
Secure party portaldelivery receipts for every notice and evidence file
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
100%
of the evidence a report relies on shared with both parties before it goes out
Every report
traced to the file both parties saw
target
0
matters where one person holds two roles; the rule bars the decision-maker from being coordinator or investigator
target
1business day
to reach the person affected after a report, with supportive measures offered to both parties

Sources: 34 CFR Part 106, the 2020 text as recodified by the Department of Education on September 29, 2026 (§§ 106.30, 106.44, 106.45, 106.71) · Office for Civil Rights complaint counts, FY 2023 (19,201, 42% sex discrimination) and FY 2024 (22,687) · published university Title IX grievance policies (60–120 business days for a formal process) · "target" = design goal, measured in the live solution · "demo" = seen in the working solution, on its sample data · "typical" = published figures · "estimated" = our arithmetic, kept modest. Halden State University and the people named on this page are fictional: characters and sample data in the working solution.

Questions

What Title IX offices ask us.

What is Title IX case management software?

Title IX case management software runs a school's or college's response to sex discrimination and harassment from the first report to the appeal: outreach and supportive measures, notices to both parties, the investigation and evidence review, the hearing and the written determination. Title IX Case Management puts seven agents on that work. They draft with the rule cited, hold every deadline as one chain, check the report against the evidence both parties saw and keep each role's view separate, and the Coordinator approves every notice with a Deputy's co-signature.

What does the Title IX grievance process require?

Under 34 CFR 106.45, the 2020 text as recodified on September 29, 2026: written notice of the allegations to both parties, an investigation, at least 10 days for both parties to review all directly related evidence, an investigative report at least 10 days before a live hearing, a written determination by a decision-maker who is not the coordinator or the investigator, and an appeal heard by another person. The Clock agent holds each of these periods as one chain and never shortens a period the rule sets.

Can the Title IX coordinator be the decision-maker?

No. The decision-maker cannot be the Title IX Coordinator or the investigator (34 CFR 106.45(b)(7)(i)), and each must be free of conflicts and bias. The Wall agent refuses any assignment that would give one person two roles in a matter, citing the rule, and checks the HR system and the student information system for conflicts such as having taught the respondent.

What are examples of Title IX supportive measures?

In the working solution's sample matters: a mutual no-contact directive, moving a student's lab section, a different grader, a campus safety escort on request, counseling referrals and academic advising. The Intake agent drafts the options for both parties from the university's measures menu, the Coordinator approves, and a Deputy co-signs any measure that changes a student record.

How long does a Title IX investigation take?

Published university grievance policies set 60 to 120 business days for a formal process. In Title IX Case Management the target is a setting, 90 business days by default, and the Clock agent checks it each time a date moves; in the sample matter, a restarted evidence review moved the hearing by 12 days and the target still held.

What are the Title IX record keeping requirements?

34 CFR 106.45(b)(10) requires each matter's records, including training materials, to be kept for seven years. The Records agent keeps that record, builds a redacted export pack for OCR, DOJ or a court, and drafts the annual report with each count linked to its matters; nothing is released without the General Counsel's approval.

Do people stay in control of every decision?

Yes. The agents draft, check and refuse; they never send a notice, dismiss a complaint, add evidence, rule on relevance or draft a finding. The Coordinator approves and a Deputy co-signs every notice, the investigator alone adds evidence, and the Decision-Maker alone rules and writes the determination.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements and documents, such as your grievance policy, notice templates and a sample of closed matters, and it goes live once every quality gate has passed. We will walk you through it on your own matters first.

See it on
your Title IX matters.

We'll run Title IX Case Management on a sample of your own closed matters and your grievance policy.