- Before
- Signs High-tier distributors on a questionnaire she cannot verify in the time the sponsor allows.
- Now
- Decides from a scored dossier where every red flag opens on its source, with conditions already mapped to each flag.
One distributor, from questionnaire to signed approval
Halvora Medical Trading Co. wants to import and distribute Corventa to public hospitals in four Vietnamese provinces, including tender bids. Its questionnaire comes back at 06:52. Here is what happens next, screen by screen, in the working solution.
- 01Morning
Every open review on one risk map
Dana Okafor · Third-party risk leadDana opens the solution to 12 open reviews — 5 High, 6 Medium, 1 Low — 5 items that need her, and 312 approved third parties under monitoring. The country map is coloured by country risk. Top of her list: Halvora Medical Trading Co., “Questionnaire in today · run due diligence”.
Vietnam — Elevated risk: “Public tenders dominate hospital sales · officials in procurement boards.”
- 0206:52
The questionnaire is back — pre-screened High
Dana Okafor · Third-party risk leadTP-2051: a distributor in Ho Chi Minh City, sponsored by Minh Tran, General Manager Vietnam, worth USD 2.4 million a year. It was pre-screened High because it bids in public hospital tenders in an Elevated-risk country. The 62-question questionnaire, signed by director Pham Quoc Bao, opens next to the dossier with every answer highlighted.
- 03One click
“Run due diligence” — seven agents start
Dana Okafor · Third-party risk leadThe questionnaire reader turns 62 answers into 8 claims to check and marks 2 evasive ones: audit rights and the unnamed resellers. In parallel, the ownership tracer pulls the registry extract and an offshore company record, the screener runs 6 subjects across 4 sanctions lists and the PEP database, and the media reader searches 214 articles in Vietnamese and English. Each red flag lands in the left column as it is found.
“About 9 seconds here · 2–3 weeks by hand for a High-tier review.”
- 049 seconds later
Score 82 of 100 — High, enhanced review
Risk scorerSix weighted factors on scorecard v4, each shown with its sources: government touchpoint 22 of 22, compensation 20 of 20, ownership transparency 20 of 20, country risk 15 of 20, adverse media 5 of 10, sanctions 0 of 8. Seven red flags — four high, two medium, one low — and five checks passed, including a wholesale licence valid to August 2028.
Agent recommendation: “Approve with conditions — only if the recusal or sale of the 30% stake is in writing before signing. Otherwise reject.”
- 05Next
The “other investors” have a name
Registry and ownership tracerThe questionnaire lists “other investors 30%”. The registry names Lotus Ridge Holdings Ltd., a BVI company holding 30% since 2022. Its record names one beneficial owner, Le Thu Hanh — whose spouse, Tran Van Khoa, Deputy Director of the Provincial Department of Health, sits on the provincial drug procurement and tender board that approves the tenders Halvora would bid in.
On the ownership graph: “Click a box to open its source · red lines are the path to the red flag.”
- 06Next
Every answer checked against the evidence
Questionnaire readerFour answers contradict the evidence and three are incomplete. Answer 4.2 on government links is “No”. Audit rights are “Subject to discussion”. Answer 8.4 says no inquiry in five years, while a 2024 provincial tender review named the company. Payments are asked for to an account in Singapore. The agent drafts a correction request for answers 3.1, 4.2 and 8.4 in Vietnamese and English, sent through the supplier portal with the sponsor in copy.
“The questionnaire was signed by the director as complete and accurate.”
- 07Next
Hits proposed, then confirmed by a person
Sanctions and PEP screenerLe Thu Hanh matches a PEP record as a relative or close associate at 0.93 — name, year of birth 1979 and city — proposed as a true match. Two sanctions name hits are proposed as false positives: Pham Quoc Bao on OFAC SDN (born 1958 against 1974, different nationality) and Le Thu Hanh on the EU list (1962 against 1979). The 2024 tender review is proposed as relevant — the inspectors closed it with no action.
“Dispositions are suggestions until you confirm them.”
- 08Next
The term sheet, against policy and benchmark
Licence and terms checkerAn 18% margin against the Vietnam hospital-channel benchmark of 8–12%: outside policy. A 3% success fee on the awarded tender value: not permitted. A USD 120,000 marketing fund at the distributor’s discretion: needs a control. A Singapore payment account: outside policy. Payment terms of 60 days: within range. At USD 2.4 million a year, the proposed terms cost USD 504,000 against USD 288,000 at the top of the benchmark.
“The USD 216,000 a year above the benchmark has no stated service behind it — excess margin is a classic way to fund improper payments.”
- 09Decision
Approve with conditions, reject or escalate
Dana Okafor · Third-party risk leadEight proposed conditions cover all seven red flags: a written recusal or sale of the 30% stake, no success fee, the margin capped at 12%, payment only to Halvora’s account in Vietnam, audit rights, an anti-bribery clause with termination and annual certification, the three resellers named and reviewed, and quarterly monitoring. Untick one and the screen shows which red flag is left open — approving with it open goes to Omar Haddad, Chief Compliance Officer, as an exception.
- 10Signed
E-signed, the clause pack drafted, monitored from today
Dana Okafor · Third-party risk leadDana signs with her password, and the meaning is recorded with it: “I approve this third party with the conditions listed.” The conditions writer drafts the clause pack — conflict of interest, compensation, margin cap, payments, audit rights, anti-bribery, sub-distributors, monitoring — for Lena Ortiz in Legal. Minh Tran gets the conditions, Priya Raman releases the vendor in the ERP after contract signature, and the re-review is due Oct 7, 2027.