- Before
- Picks a handful of programs to visit and reads the rest after they have run.
- Now
- Starts each morning with every program scored, the flags cited, and the decision bar in front of her.
One dinner program, from request to signed report
A Corventa heart-failure dinner is booked at a Tulsa steakhouse for Friday, Oct 9 — two days away. Here is what the monitoring lead sees and decides, screen by screen, in the working solution, and how a program that already ran is closed out.
- 01Morning
Every program in her region, already scored
Lena Ortiz · Speaker program monitoring leadLena opens the Sentinel board: 24 of 24 programs scored, before and after the event, across 7 territories. Three need her decision, two monitoring reports are ready to draft because the sign-ins and invoices are already read, and six unannounced audits are planned with zero advance notices. The board can be filtered by any of the eight red flags.
Needs you: “SP-24117 · The Ember Room, Tulsa — Dr. Raymond Kessler · Fri Oct 9 · 7 flags.”
- 02Opened
Scored 86 — high risk, 7 of 8 flags
The agentsShe opens SP-24117. The agents read the request and run each check in view: the venue is a restaurant, the meal is over the rule, 6 repeat attendees among 14 invitees matched by NPI, 412 programs on deck CRV-HF-03 with the last label change 19 months ago, sales language in the nomination, cap use at 78 %. The score is the sum of the flags: venue +18, alcohol and meal +16, repeat attendees +16, sales-driven choice +12, same topic +10, no new information +8, pay near cap +6.
Checked and clear: attendees with no business reason.
- 03Evidence
Every flag, cited to the line it came from
Speaker Selection & Pay ReviewerEach flag carries its citation and the rule behind it — the OIG factor, the PhRMA Code section or the company rule. Click the sales-driven flag and the nomination form opens beside it, with the sentence highlighted. Dr. Kessler has also been paid $39,000 — 78 % of the $50,000 annual cap — with 2 more programs booked (88 %). Lena can confirm or dismiss each flag.
“Dr. Kessler is a top-decile Corventa writer in OK-114, with strong ROI on his programs — 4 new writers after his September dinner.” — nomination by Jordan Blake, sales representative
- 04Decision
Change the venue, not just note the risk
Lena Ortiz · Speaker program monitoring leadHer choices are clear, hold, refer, change venue or plan an unannounced audit. She asks the bureau to change the program: an office or hospital venue with no alcohol, or a virtual format. The message to Sam Patel at the speaker bureau is already written, with the reason — OIG factors 1 and 3 — and the expected score after the change: 52, from 86.
- 05Two days out
Moved to a clinic — and still audited
Lena Ortiz · Speaker program monitoring leadThe program moves to Kessler Heart Clinic, $38 a head, no bar. The venue and meal flags clear; repeat attendees, sales-driven choice, same topic, no new information and pay near cap remain. So Lena also plans an unannounced live audit for Oct 9, with herself as the monitor. The “no advance notice to the field” switch is locked on.
“Sales, marketing and the bureau never see the audit plan.”
- 06The pattern
Two speakers taking turns
Repeat Attendee TrackerBehind the repeat-attendee flag is a network built from twelve months of sign-in sheets and RSVP lists. Dr. Kessler and Dr. Brandt each attended 5 of the other’s Corventa programs this year — and Dr. Brandt is on the Oct 9 list again. Five regulars came to 4 or more of Dr. Kessler’s programs on one topic; all five are invited again.
Line thickness = same-topic programs attended · red = 3 or more.
- 07After the event
A handwritten sign-in sheet, read
Program & Sign-in ReaderSP-23988, a Veltrimab dinner at Harbor Grill in Baltimore, ran on Oct 2. The scanned sign-in sheet and the venue invoice are read row by row: 11 people signed in for 6 RSVPs, 3 without an NPI — one signed as “guest” and shares the speaker’s surname. The invoice comes to $138 a head against the $95 cap and includes two bottles of wine for $184. Score 62, 4 of 8 flags.
No NPI invented — blank stays blank.
- 08One click
The monitoring report, drafted with its sources
Monitoring Report WriterLena presses “Draft monitoring report”. The sign-in rows are reconciled against the RSVP list, the HCP master and the meal cap, and the report is written in four sections — program facts, attendance reconciliation, findings against policy, recommended actions — from 7 documents, every finding cited.
“Every finding cites its source · intent is not concluded.”
- 09Signed
She reviews, signs, and the program closes
Lena Ortiz · Speaker program monitoring leadThe recommended actions are specific: refer the “guest” who shares the speaker’s surname to investigations, recover the $184 wine charge and coach the representative on the no-alcohol rule, stop using Harbor Grill for Veltrimab programs and move the Oct 13 program there to an office or virtual format, and exclude two repeat attendees from same-topic invitations for six months. Lena can edit, sign, or sign and refer. She signs; the program closes.