Endorsements
Every mid-term change request read, checked, rated and drafted the same day, each field traced to the request.
Why it matters
Change requests arrive as ACORD forms, broker emails and calls; each is re-keyed, checked against the forms on file and re-rated by hand, so simple changes wait days in a queue.
How the solution handles it
Agents read each request, match it to the live policy and form version, check eligibility and underwriting rules, compute the pro-rata premium and draft the endorsement with every change cited to the request. A service underwriter approves anything that changes cover or price.
How a change moves
Five agents read, match, check, rate and draft every change request; a service underwriter approves every endorsement.
What it reads, and what it hands back.
What goes in
- ACORD 175 commercial change request
- ACORD 70/71 personal lines change request
- Broker and policyholder emails
- Current policy, declarations and schedules
- Rating rules and form schedule
What comes out
- Drafted endorsement, ready to issue
- Pro-rata premium adjustment
- Updated policy record
- Exceptions for the underwriter
Who uses it
The difference, in numbers.
Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.
Sources: ACORD 175 / 70 / 71 policy change request forms · “Target” = design goal, measured in the live solution · “Typical” = typical industry figure · “Estimated” = our estimate
5 specialist agents. One person decides.
More in this division.
Every cancellation notice sent on time and every reinstatement checked, with each state’s notice rule applied.
Cash ApplicationEvery premium payment matched to the right policy and instalment, and suspense cleared in a day.
Commission ReconEvery commission statement reconciled line by line to premium paid, with each difference explained.
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