- Before
- Signs storyboards she has to trust, and learns in the mock which sentences the record does not hold.
- Now
- Sees every sentence marked supported, partly or not in the record before she signs, and cannot sign over an open gap unless Settings allow it.
One storyboard, from not in the record to inspection-ready
FDA arrives at Northwind Bio on Monday October 26 for a sponsor inspection of VLT-302, veltrimab in plaque psoriasis, with a licence application under review. Here is the late-SAE storyboard for Site 114, screen by screen, in the working solution.
- 0119 days to go
The war room, every morning
Dana Okafor · Clinical QA leadDana opens the war room: readiness 84 of 100, 4 of 12 storyboards inspection-ready with 3 waiting for her signature, 94% of claims backed by the record, 14 open gaps. The readiness radar puts safety reporting lowest of the nine inspection areas, at 72.
“Claim Checker re-read SB-01 overnight — 1 statement is not in the record (Site 114 coordinator training).”
- 02Opened
SB-01 · Late SAE reports at Site 114
Dana Okafor · Clinical QA leadThe storyboard is told in eight frames, from the issue to where it stands, owned by Dr. Maya Chen and in SME review. Frame 1: three of the six serious adverse events at Site 114 reached Northwind Bio later than the 24 hours the protocol requires, and none of them delayed an IND safety report to FDA. Beside it, the SAE reconciliation log from TMF 07.01.04 with the passage highlighted.
- 03One click
“Rebuild from the record”
The agentsThe Evidence Indexer reads 1,284 documents in scope where they live — 46 about this topic, across the eTMF, quality system and safety database. The Topic Finder confirms the topic against FDA CP 7348.810, the Storyboard Writer drafts 8 frames and 31 sentences, each with a citation, and the Claim Checker re-reads every one.
“Claim Checker — re-read every sentence: 30 supported · 0 partly · 1 not in the record.”
- 04Frame 3
The timeline, with the 24-hour line drawn
Storyboard WriterSite 114 learned of the three events on 18 February, 2 March and 9 March 2026 and reported them after 73, 70 and 49 hours. Below them, the 9 reports since the CAPA: a median of 6 hours. Click the citation and the passage in the reconciliation log lights up.
- 05Frame 6
A sentence the record cannot support
Claim Checker“The new coordinator, who started on 2 March, was trained on SAE reporting before she handled her first SAE.” The record says otherwise: the earliest SAE training for K. Brooks is the 20 March retraining, and she handled SAE-114-004 on 9 March. The checker opens gap G-01 for Omar Haddad, due October 14, and the CAPA actions show “Train new coordinator before SAE duties — No record”.
“The record cannot support this yet.”
- 06Reworded
Tell the story the record tells
Dana Okafor · Clinical QA leadThe Claim Checker proposes a sentence the record fully supports: “CAPA-2026-031 retrained every member of the Site 114 team, including the new coordinator, on 20 March 2026.” Dana uses the proposed sentence. Frame 6 is now backed by the record and G-01 closes.
- 07Signed
Reviewed by the SME, signed by QA
Dana Okafor · Clinical QA leadOnce Dr. Maya Chen has reviewed it as the safety SME, SB-01 waits for Dana’s signature: 31 supported, 0 partly, 0 not in the record. She chooses the meaning — “Approved as factual and complete” — enters her password, and the signature is recorded with her name, date, time and meaning.
- 08Inspection-ready
The slide the inspector sees
Storyboard WriterThe slide preview shows what the inspector sees: the eight frames in order, marked approved by Dana Okafor on October 7. It downloads as slides or a PDF. Coaching notes and the coloured dots stay out of the export; the citations travel in the speaker notes.
“Every sentence on this slide is backed by the record — 31 citations travel in the speaker notes.”
- 09Mock inspection
The inspector asks — the record checks the answer
Dr. Maya Chen · Safety physician, front-room SMEThe Inspector Simulator asks as an FDA investigator would: “Three SAEs at Site 114 reached you late. How do you know your corrective action worked?” Maya answers. Two of her four sentences are backed by the record; the claim that the new coordinator was trained before any SAE is not, and “our monitors check SAE timeliness at every visit” is only partly — monitoring plan v3 checks it at on-site visits, not remote ones.
Coaching: “Lead with the number: 9 of 9 reports within 24 hours since the retraining.” “Say ‘on-site visits’, not ‘every visit’.”
- 10Next request
The back room, on the clock
Omar Haddad · TMF manager, back roomThe cited answer is there to rehearse from. Then the inspector asks for the safety database query on SAE timeliness, March 2026. The Back-room Retriever logs the request, finds the document, checks it is the effective version and has it ready in 0:33 — and Omar releases it to the front room.
A person releases every document to the inspector.