WorkflowClinical Development

Trial Master File Check

Every trial document read, filed to the right TMF artifact and checked — with the gaps listed before an inspector finds them

Every trial document is read, filed in the right place and checked, so the file is inspection-ready every day.

See one case, screen by screen ↓
demo228of 240documents in one batch filed automatically, each at 90% confidence or more
demo6heldfor a QC reviewer — below 90% confidence, or a date or signature missing
target1.6daysmedian to file a document, against a 30-day timeliness target
target33of 46sites inspection-ready in every zone, up from 11
The problem

Why the TMF is never quite inspection-ready

A trial master file holds tens of thousands of documents, and they never stop arriving: monitoring visit reports and follow-up letters, delegation logs, CVs and GCP certificates, ethics approvals, safety acknowledgements, temperature logs, lab ranges — from dozens of sites, by portal, vendor drop and email. Each one has to be indexed to the right artifact, its site, date, version and signatures checked, and QC'd before it counts.

When filing falls behind, the backlog grows into thousands of documents and the file stops telling the truth about each site. Misfiled and missing documents are the most common inspection finding, and the expensive ones hide in plain sight: a new Sub-Investigator doing assessments who is not on the delegation log yet, mentioned only on page 3 of a visit report. Cleaning that up before an inspection takes months.

target38daysmedian to file a document by hand
target4,820docswaiting to be filed in the backlog
target11of 46sites inspection-ready in every zone
Where a document's days go before it is filedestimated
By hand38 days
With the solution1.6 days
  • Waiting in the filing backlog30 → 0.5 d
  • Indexing to the TMF artifact3 → 0.1 d
  • Checking site, date, version and signatures2 → 0.1 d
  • QC review2 → 0.5 d
  • Chasing a missing date or signature1 → 0.4 d

Estimated split for one document, by hand and with the solution — the totals follow the 38-day manual median and the 1.6-day target in the solution's own figures.

How it works

How a document moves

Four specialist agents classify, extract, check and chase every document; a QC reviewer confirms and signs.

What comes in
Documents in3 channels · site portal, vendor drop, email
Agents at work
ClassifierTMF artifact + confidence
Metadata extractorsite, date, signatures
Then
Completeness checkerheatmap + gaps
Then
Gap follow-up agentrequests and reminders
A person decides
QC reviewerconfirms and signs
What comes out
Filed in the right place
Completeness by site
Gaps with owners
One case, step by step

One batch, from arrival to a signed filing

Study VLT-302, Veltrimab in moderate-to-severe plaque psoriasis: 46 sites in 12 countries. At 08:12, 240 new documents arrive. Here is what happens next, screen by screen, in the working solution.

  1. 0108:12

    The whole file, on one screen

    Lena Ortiz · TMF lead

    Lena opens the solution to the study as it stands: TMF completeness 94.2% — 36,412 of 38,655 expected documents — 37 open gaps across 14 sites, 9 of them overdue, and 91% filed within 30 days, up from 62% in July. At the top of what needs her: batch 0412, 240 new documents from 31 sites and 3 vendors.

    “Site 014 · Zone 05 Site Management at 67% — Delegation log v2 missing since a new Sub-Investigator joined · no owner yet”

  2. 02One click

    240 documents read, matched and filed

    The agents

    The batch came in by the site upload portal (162), the vendor file drop (51) and CRA email (27). Lena presses “Classify and file”. The agents read 612 pages of text, scans and spreadsheets, match each document to a TMF Reference Model v3.3.1 artifact, pull site, date, version, signatures and people named, and file every document at 90% confidence or more. 104 of the batch belong to Zone 05 Site Management alone.

    “228 filed, 6 to confirm, 6 set aside. Completeness re-checked for 31 sites — Site 014 is still red in Zone 05 Site Management: the delegation log v2 was not in this batch.”

  3. 03Re-checked

    Every site, every zone, against its milestones

    Completeness checker

    The site × zone heatmap compares what is filed with what each site should have at its milestone in the VLT-302 TMF plan. Two sites are below 80% in a zone: Site 014 Harbourview Research Centre in Rotterdam, at 67% in Zone 05, and Site 007 Westbrook in Leeds, at 78% in Zone 08 Testing.

  4. 04Drill in

    Why Site 014 is red — with the evidence

    Lena Ortiz · TMF lead

    Twelve of 18 expected Zone 05 documents are filed. The missing one at the top: Site Signature and Delegation Log v2. The Visit 3 monitoring report says Dr. Pieter Janssen joined as Sub-Investigator on 15 September and performed PASI and IGA assessments; the v1 log has no entry for him; the TMF plan expects an update within 14 days of a staff change. His CV, GCP certificate and financial disclosure are missing too.

    “Assessments by staff not on the delegation log are a frequent inspection finding.”

  5. 05Assigned

    An owner and a due date

    Lena Ortiz · TMF lead

    The Zone 05 owner rule suggests Omar Haddad, the CRA for Site 014. Lena assigns the delegation log gap to him, due 13 October 2026, and the CV, GCP certificate and financial disclosure gaps go with it. Omar is notified by email and in his task list.

  6. 06Drafted

    The request to the site, already written

    Gap follow-up agent

    The agent drafts the letter to the PI, Dr. Elena Varga, from the visit report and the TMF plan: the updated delegation log adding Dr. Janssen from 15 September, signed and dated by her, with his CV, GCP certificate and financial disclosure form, by 13 October.

    “Nothing is sent until you press Send.”

  7. 07Lowest confidence first

    A filing it was not sure of, with its reasons

    Classifier

    Six filings wait for a QC reviewer. First: 014_SiteVisitSummary_V3_signed.pdf, which arrived by CRA email. The classifier puts it at 64% as a Monitoring Visit Follow-up Letter (05.04.04), 29% as a Monitoring Visit Report and 7% as a Note to File — and shows why, each reason tied to a highlighted passage: a letter to the investigator with agreed action items, which says the full report is held by the sponsor. Against it: the title reads “Site Visit Summary”, which reports often use.

  8. 08Signed

    Confirm and sign

    Lena Ortiz · QC reviewer

    Lena checks the details read from the letter — study, site, document date 29 Sep 2026, visit date 22 Sep 2026, signed by Omar Haddad — and confirms the filing with her electronic signature. The meaning is recorded with it: “Reviewed — filing and details are correct”.

    “Your signature, the time and the reason are written to the audit trail and cannot be changed.”

  9. 09Filed

    The site moves the moment it is filed

    Completeness checker

    The letter is filed to 05.04.04 Monitoring Visit Follow-up Letter, marked “Filed · QC by Lena Ortiz”, and Site 014 Zone 05 rises from 67% to 72% — 13 of 18 expected documents. The delegation log gap stays open with Omar until the signed log arrives and passes QC.

  10. 10Since July

    The file, getting cleaner every week

    Dr. Maya Chen · Clinical trial manager

    The cleanup backlog is down to 310 documents from 4,820 in mid-August; the median time to file is 1.6 days, against 38 days by hand. 97.4% of automatic filings were kept as filed by QC, and study completeness climbed from 78.4% to 94.2% against a 95% target before database lock.

Who it’s for

Built for everyone who keeps the TMF.

The same file, seen by the four people who carry it — what their week looked like, and what it looks like now.

LO
Lena OrtizTMF lead
TMF lead · QC reviewer
Before
Indexes and QCs documents one by one while the backlog runs into the thousands.
Now
Confirms the filings the agents were unsure of, lowest confidence first, each with its reasons and the passage behind them.
OH
Omar HaddadCRA, Netherlands and Germany
Site CRA
Before
Learns a site document is missing when someone else finds it in the file.
Now
Gets each gap with its evidence, a due date and a request to the PI already drafted.
DO
Dana OkaforQC reviewer · CRA, UK and Nordics
QC reviewer
Before
QCs filings without knowing which ones the indexer was unsure of.
Now
QCs held filings and the weekly sample of automatic filings, with each filing’s confidence and reasons in front of her.
MC
Dr. Maya ChenClinical trial manager, VLT-302
Approver
Before
Finds out how ready the file is when an inspection is announced.
Now
Sees completeness by site and zone every morning, and approves a read-only inspection copy with the open gaps listed.
Built on the engine

4 agents. Each with one job, and hard limits.

Four specialist agents classify, extract, check and chase every document; a QC reviewer confirms and signs.

Classifier

Reads each incoming document and matches it to a TMF Reference Model artifact — zone, section and artifact — with its top three candidates, a confidence and the reasons. Flags duplicates and documents that are not trial documents.

  • Below 90% confidence goes to a QC reviewer
  • Critical artifacts always go to QC
  • Cites a passage for every reason
Metadata extractor

Pulls study, site number, document date, version, language, people named and every signature with its date — and checks that dates and signatures are present.

  • Never guesses a date
  • Flags personal data beyond subject IDs for redaction
Completeness checker

Compares what is filed with what each site should have at its milestone. Reads monitoring visit reports for staff changes, safety reports sent and amendments — each creates expected documents — and opens a gap with the evidence, a suggested owner and a due date.

  • A gap always cites its evidence
  • Marking a document not required needs a person
Gap follow-up agent

Drafts the request to the site, sends reminders on the owner rules, and closes the gap when the document arrives and passes QC.

  • Nothing is sent without a person pressing Send
  • Copies the clinical trial manager on overdue gaps
QC reviewer

Confirms low-confidence filings and signs. The agents propose; a named person decides.

Ask in plain words

Ask about any site, document or gap

Ask in plain words about a site, a document or a gap — or tell it what to change. Answers point to the passages they rest on.

Why is Site 014 red in Zone 05?

Dr. Pieter Janssen joined Site 014 as Sub-Investigator on 15 Sep 2026 and has already done PASI and IGA assessments. The Visit 3 report says the delegation log was not updated; the TMF plan expects an update within 14 days of a staff change. That leaves 5 documents missing: delegation log v2, his CV, GCP certificate, financial disclosure — and the Aug–Sep screening log.

Why is the Site 014 follow-up letter only 64%?

Its title reads “Site Visit Summary”, which visit reports often use — so 29% went to Monitoring Visit Report. But it is a letter to the PI with agreed actions, and it says the full report is held by the sponsor. That makes it a follow-up letter (05.04.04). Confirming it lifts Site 014 Zone 05 from 67% to 72%.

Are we ready for an inspection?

Mostly. 33 of 46 sites are at 95% or more in every zone, every filed document has QC on the record, and trial-level zones are complete. Two sites need work first: Site 014 Zone 05 (delegation log after a staff change) and Site 007 Zone 08 (lab ranges and certificate). An inspection export needs Dr. Maya Chen's approval and gives the inspector read-only access for 30 days.

Add a rule: chase gaps open more than 14 days

Done. Gaps open more than 14 days now send a reminder to the owner and copy the clinical trial manager. Today that would chase 11 gaps, including 2 at Site 007 and 1 at Site 024. The rule is in Settings and on the audit trail.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

HomeWhat needs the TMF lead today: completeness, filings to confirm, open and overdue gaps, sites to watch and inspection readiness.
A batch, classified and filed240 documents read, matched to their TMF artifacts and filed — with each agent step, the zones they went to, and the six held for QC.
Document reviewWhere it goes, why, and the details read from the document — every reason tied to a highlighted passage.
Confirm and signA QC reviewer files to the chosen artifact with an electronic signature and its meaning.
Filed, with QC on the recordThe filing confirmed by QC, and the site's zone score updated at once.
Completeness by siteEvery site against every TMF zone, coloured by how much of its expected list is filed.
A site, zone by zoneThe expected-documents checklist for one site and zone, the missing document, and the passages that prove it is owed.
Assign a gapThe suggested owner from the gap-owner rules, a due date, related gaps and a note to the owner.
Request to siteThe letter to the PI, drafted from the visit report and the TMF plan — sent only when a person presses Send.
Every gapMissing, late or unusable documents, each with an owner, days open, a due date and how far it has got.
Inspection exportA read-only TMF copy with the index, metadata, QC records, audit trail and open gaps — waiting for the approver.
The TMF dashboardBacklog, days to file, QC first-time right, inspection-ready sites, completeness by week and open gaps by zone.
Your filing rulesTMF structure, the auto-file threshold, the QC sample, the timeliness target and who signs and approves.
Governance

Built for inspection: cited, signed, on the record.

Every filing shows its reasonsEach artifact choice comes with its candidates, a confidence and reasons tied to highlighted passages in the document; every gap cites the passage that created it.
QC confirmations are signedA QC reviewer confirms a low-confidence filing with an electronic signature — name, time and meaning of the signature, “Reviewed — filing and details are correct”.
Critical documents always get QCConsent forms, delegation logs, ethics approvals and safety acknowledgements always go to a QC reviewer, and a 10% sample of automatic filings is QC-checked every week.
“Not required” needs a person and a reasonRemoving a document from a site's expected list takes a written reason and goes to an approver; the agents cannot do it.
Inspectors get a read-only copyAn inspection export — index, metadata, QC records and audit trail — is approved by the clinical trial manager first, and inspector access is read-only and ends after 30 days.
Every step on the recordEach agent step and each human decision — filed, held, confirmed, assigned, reminded — is recorded on the audit trail with who, what and when.
Configuration

Your TMF plan's rules, not ours

The index, the confidence to file on, the QC sample and who owns which gaps are settings, not a project.

SettingDefaultChoose from
TMF structureTMF Reference Model v3.3.1TMF Reference Model v3.3.1 · TMF Reference Model v3.2.0 · Company TMF index 2026
File automatically at90% confidence80–98 %
QC sample of automatic filings10% sample, weekly5% · 10% · 20% sample · Every document
Timeliness target30 days14 · 30 · 60 days
QC sign-offLena OrtizLena Ortiz · Dana Okafor · Any QC reviewer
Inspection export approverDr. Maya ChenDr. Maya Chen · Lena Ortiz
Mark a document “not required”TMF leadTMF lead · Clinical trial manager
Gap owners and remindersZone 05 to the site CRA · Zones 03–04 to the start-up lead · Zone 06 to clinical supplies · remind 7 days before the due date, and on the dayAdd rule
Connections

Works with the way documents already reach you

Site upload portaldocuments from sites, and requests back to them
Vendor file droplocal lab normal ranges and other vendor documents
CRA emailletters and reports sent in by the monitors
TMF Reference Model and filing SOPsthe index every document is filed to
Expected-documents planfrom the TMF plan and the site activation schedule
Site and staff directorywho is at each site, and in which role
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
1.6days
median to file a document, against a 30-day target
Filed by day 2
was 38 days by hand
target
33of 46
sites inspection-ready in every zone, up from 11
sites ready for an inspection today
target
94%
smaller filing backlog, from 4,820 documents to 310
By hand4,820 waiting
With agents310 waiting

“demo” = seen in the working solution, on its sample study data · “target” = the design goal, measured in the live solution · “estimated” = our estimate · Sources: TMF Reference Model · ICH E6 essential records. People, companies and products named on this page are fictional — characters and sample data in the working solution.

Questions

What TMF and clinical operations teams ask us.

What is TMF Check?

Trial Master File Check reads every incoming trial document, matches it to its TMF Reference Model artifact, checks its site, date, version and signatures, and files it — or holds it for a QC reviewer. It then compares what is filed with what each site should have at its milestone, so the gaps are listed with owners before an inspection finds them.

How does it decide where a document is filed?

The classifier reads every page and weighs the document type, title, author, addressee and content against the TMF Reference Model. It gives its top three candidates with a confidence, and explains its choice in plain sentences, each tied to a passage. It files on its own only at or above the auto-file threshold — 90% by default — with the date and signature checks passed.

Does it file documents without a person checking?

Only above the confidence you set. Anything lower goes to a QC reviewer, who confirms or changes the artifact and signs. Consent forms, delegation logs, ethics approvals and safety acknowledgements always go to QC, and a weekly sample of automatic filings is QC-checked too — 97.4% were kept as filed in the working solution.

How does it find missing documents?

The completeness checker compares the filed documents with the expected-documents plan at each site's milestone, and reads monitoring visit reports for staff changes, safety reports and amendments that create new expected documents. Each gap opens with the evidence passage, a suggested owner from your gap-owner rules and a due date.

Can we use our own TMF index?

Yes. The TMF structure is a setting — TMF Reference Model v3.3.1, v3.2.0 or your company's own TMF index — and so are the auto-file threshold, the QC sample, the timeliness target, the approvers and who owns which gaps.

Does it help us prepare for an inspection?

It keeps completeness by site and zone current every day, and prepares an inspection export: a read-only copy of the TMF with the index, each document's metadata, QC record and audit trail, and the open gaps with their owners. The clinical trial manager approves it before an inspector or auditor gets access, which ends after 30 days.

Do people stay in control?

Yes. A QC reviewer signs every low-confidence filing, a person presses Send on every request to a site, and marking a document not required needs a reason and an approver. Every agent step and every human decision is on the audit trail.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements — your TMF plan, filing SOPs and a sample of your trial documents — and it goes live once every quality gate has passed. We will walk you through it on your own documents first.

See it on
your TMF.

We'll run TMF Check on a sample of your own trial documents.