Oxygen at 0.14% on the machine shop's paper, 0.12% on the mill's. The supplier's own earlier certificate for the heat agrees with the mill.
A certificate of conformance that copied the wrong oxygen value
Four hundred machined tibial baseplates arrive with the machine shop's certificate and the mill's certificate for the titanium heat. One value disagrees between them.
demoThe plant, the suppliers, the lots, the people and every value here are sample data.
- 0109:12
312 lots in receiving, 301 agree, and one titanium lot is not read yet
Incoming inspection leadThe queue for the day: lots by supplier, how many each batch needs opened, and what is held, late or waiting on the technician to read a value. The baseplate lot from the machine shop came in at 09:12 with two certificates. Nothing on it has been checked, and the result column says so.
- 0209:40
Only the seven elements our drawing controls are lit, each with its window
Incoming inspection leadThe lot opens as a periodic table. Aluminum, vanadium, iron, oxygen, carbon, nitrogen and hydrogen are lit with their limits, titanium is the balance, and every other cell is gray. No value shows yet. The panel lists what the read will check, from the drawing revision to the material-age rule.
- 0309:41
Both certificates read, then the drawing note that holds iron to 0.20%
Incoming inspection leadShe starts the read and watches each agent report. The certificate reader takes seven elements and four properties from each certificate. The requirement finder pulls the order line, the released drawing and the material spec, and notes that drawing note 4 holds iron to 0.20%, tighter than the standard.
- 0409:43
Oxygen reads 0.14% against a 0.13% limit, and the lot is held
Incoming inspection leadTen of the eleven values sit inside their windows. Oxygen is red: 0.14% on the machine shop's certificate, while the mill certificate for the same heat says 0.12%. The hold keeper held the lot at receiving and drafted the nonconformance report. The agents note the disagreement; they leave the question of which paper is right to her.
- 0509:44
Every value matches the mill's copy except oxygen
Incoming inspection leadSide by side, the two certificates agree to the last digit on aluminum, vanadium, iron and all four properties. Only oxygen differs. Below, the receiving history shows an earlier lot of 120 baseplates from heat TA-48213, accepted with a certificate giving 0.12%. To her, that reads as a transcription error, and the mill certificate governs the heat.
- 0609:45
Four new holds wait for her signature, each with certificates to open first
Incoming inspection leadThe holds list puts her four new holds at the top, each with the reason and the certificates she must open before she signs. Older holds already show who kept them and the supplier request each is waiting on. A hold applies at once; keeping it is her decision.
- 0709:46
The report is drafted with both certificates attached and no disposition
Incoming inspection leadNonconformance report NC-26-1185 names the lot, the 400 pieces and the oxygen values from both certificates, with three pieces of evidence attached. The disposition reads not decided. Beside it, what the hold blocks: moving the lot to stock, issuing a baseplate to a finishing work order, accepting it in a batch, and closing the report without two signatures.
- 0809:49
She opens both certificates, then signs to keep the hold
Incoming inspection leadA certificate only counts as opened after enough time on her screen, so she reads the supplier's and then the mill's before the button works. Her signature goes in under her own credentials, with value out of window as the reason. The lot stays at receiving and cannot reach stock or production.
- 0909:50
A correction request drafted with the clause and a five-day due date
Supplier quality engineerThe drafter wrote SR-26-0419 to the machine shop's certificates coordinator: the two oxygen values, the earlier certificate for the same heat, the 0.13% limit, and section 9.3 of the quality agreement, which allows five business days. The supplier quality engineer reads it and sends it under her own name; the agents never send.