SystemFinance

Gross-to-Net Reserve Evidence Pack

Gross-to-net rebate reserves rebuilt from source, with a citation on every number the auditor asks about

Every quarter's rebate reserves rebuilt from source, with a citation on every number the auditor asks about.

See one case, screen by screen ↓
demo+19.4$Mfound in Commercial PBM — a contract amendment rate the accrual schedule had not picked up
demo41of 41numbers in the reserve memo linked to a source passage and checked before signing
target6daysworking days to signed reserves, three days sooner
target98%of reserve assumptions carry their source, ready for the auditor
The problem

Why gross-to-net reserves take nine working days to sign

Every quarter, GTN accounting rebuilds seven reserve programs — commercial PBM rebates, Medicaid, Medicare Part D, 340B, chargebacks, GPO and distributor fees, copay — from ERP sales, 852 and 867 feeds, state invoices, PBM utilization files and a stack of rebate agreements and amendments. One amendment missed, or one utilization share left on a stale average, and the reserve is wrong by millions before anyone has looked at a judgement.

Most of the close is spent compiling, not judging: pulling feeds, re-reading contracts, rolling the reserve forward and tracing each assumption back to where it came from. Then the auditor's request list arrives, and the same evidence is gathered a second time — because the schedule, the memo and the support were never tied together in one place.

target9daysworking days to signed reserves before the evidence pack
target670hof close effort a quarter, most of it compiling data
demo1.4%prior-period true-up as a share of provision in Q4 2025
Where a quarter’s close hours goestimated
By hand670 days
With the solution315 days
  • Pulling sales, 852/867 and payment feeds140 → 30 d
  • Reading agreements and amendments90 → 20 d
  • Rebuilding accruals and the roll-forward180 → 70 d
  • Reviewing variances and judgements140 → 160 d
  • Answering auditor requests120 → 35 d

Estimated split of close hours per quarter across GTN accounting, the controller and the audit liaison, by hand and with the solution. The totals are the design target of 670 h before and 315 h after.

How it works

How a quarter-end moves

Six specialist agents read the contracts, fit the payment lags, rebuild and check every reserve, then write the memo and the audit pack; the revenue controller decides and signs.

What comes in
Feeds inSales, channel and invoice feeds · plus every rebate agreement
Agents at work
Contract Terms Reader14 agreements
Lag Curve Analyst12 quarters
Then
Reserve Builder7 programs
Then
Variance Checkeragainst the threshold
A person decides
Revenue controllerdecides big variances and signs
What comes out
Signed reserve programs
Cited reserve memo
Answered audit requests
One case, step by step

One quarter-end, from variance to answered audit request

Northwind Bio is closing Q3 2026. Reserves lock Thursday at 17:00, and the auditor's request list is due the following Wednesday. Here is what the Revenue Controller's day looks like, screen by screen, in the working solution.

  1. 01Working day 5 of 7

    The whole gross-to-net bridge, on one screen

    Lena Ortiz · Revenue Controller

    Lena opens the Bridge: $6.84B of gross sales stepping down through seven programs to $3.27B of net revenue — gross-to-net of $3.57B, 52.1% of gross. The reserve at Sep 30 is $5.41B and the roll-forward ties to the ledger. 257 of 262 assumptions have a source, 2 of 7 programs are signed, and three variances sit above her threshold.

    Decisions for you: “Commercial PBM · +$19.4M — Crestline Amendment 3 raises the exclusive-tier rate from Jul 1.”

  2. 02One click

    The variance, with both sources side by side

    Lena Ortiz · Revenue Controller

    Commercial PBM rebates opens on the accrual chain for Crestline Rx, Veltrimab, Exclusive Preferred plans: 91,000 eligible units × $7,120 WAC × 41.0% = $265.7M. The base rebate rate is flagged — the accrual schedule of Oct 5 uses 41.0% from the 2024 agreement, while Amendment No. 3, signed June 24, sets 44.0% from July 1. The amendment's clause 4.2 is open beside it, with the sentence highlighted.

    “4.2 Base Rebate. Effective July 1, 2026, for Plans in which the Product is placed on an Exclusive Preferred position, the Base Rebate shall be forty-four percent (44%) of WAC for each Eligible Unit dispensed.”

  3. 03Already done

    How the program was built, step by step

    The agents

    The trace shows the work behind the number. Feed intake read the 867 resales and claims panel: 91,000 eligible units. The Contract Terms Reader read 14 agreements and 6 amendments and found Amendment 3. The Reserve Builder rebuilt the accrual line by line — 66 assumptions, 64 with a source. The Lag Curve Analyst produced an independent estimate of $1,439.4M from 12 quarters of payments.

    Variance Checker: “+$19.4M (1.4%) is above $5M → routed to Lena Ortiz.”

  4. 04Decided

    She chooses, and the schedule follows

    Lena Ortiz · Revenue Controller

    Two options, each with its dollar effect: use the contract rate of 44.0% (+$19.4M to provision) or keep the schedule rate of 41.0% — which needs a reason the auditor can read. She records the contract rate. The Reserve Builder updates the schedule and the roll-forward: the provision is now $1,439.4M, level with the independent estimate.

    “Your decision, its reason and the evidence go to the audit trail and to auditor request PBC-03.”

  5. 05Signed

    An electronic signature that locks the program

    Lena Ortiz · Revenue Controller

    The sign dialog sums it up: Q3 provision $1,439.4M, reserve at Sep 30 $2,646.4M, the independent estimate, her decision, and 64 of 66 assumptions cited. She signs with the meaning recorded — “I reviewed this reserve and its evidence and approve it”.

    “Signing locks the program. A later change needs a new version with a reason; both stay in the audit trail.”

  6. 06Next

    What is left, program by program

    Lena Ortiz · Revenue Controller

    Reserve programs shows each provision against its independent estimate, the payment lag and the evidence count. Commercial PBM is signed. Medicaid (+$17.7M) and Medicare Part D (+$11.4M) still need her decision; 340B and other chargebacks agree with their estimates and are ready to sign. The review threshold is the policy's: $5.0M or 2% of the program provision, whichever is lower.

  7. 07Next

    Medicaid: a judgement, not a formula

    Lena Ortiz · Revenue Controller

    Talmirex's Medicaid share is on the 4-quarter average, 36.4%. Q2 state invoices came in at 38.7% and created a $36.0M true-up, and two states made Talmirex preferred on July 1. The agents recommend 38.0% (+$17.7M) and show the alternatives — 37.5% weighted over three quarters (+$12.1M), or keep 36.4%. The Q2 memo allows a departure from the average for a known formulary change; the choice is hers.

  8. 08Redrafted

    The reserve memo rewrites only what changed

    Memo Writer

    On the Memo tab, “Redraft with agents” reads the signed schedules and rewrites section 4.1 in template RA-12: Amendment No. 3 raised the base rebate from 41% to 44% of WAC; on 91,000 eligible units at $7,120 the provision increases by $19.4M to $1,439.4M, decided by the Revenue Controller on October 7. Sections 4.2 and 4.3 still say they are waiting for her decision — the writer shows pending decisions and never guesses them.

    “Before signing, the Memo Writer re-checks every number against its source and the signed schedules.”

  9. 09The moment it is signed

    The auditor's request answers itself

    Audit Pack Assembler · Priya Raman, External audit liaison

    PBC-03 — the listing of commercial rebate agreements and amendments effective in Q3 — moves from waiting to ready. Its bundle holds Amendment No. 3 and the contract listing of 14 agreements and 6 amendments, a completeness check against the contract system (20 of 20), the passage the auditor will open, and a drafted response. Priya reads it and sends it to Hartwell & Lane LLP.

    Drafted response: “Six amendments were effective in Q3; one changed a rate used in the reserve — Crestline Rx Amendment No. 3, 44% of WAC from July 1. The Controller's decision of October 7 increased the provision by $19.4M; the signed program file is attached.”

  10. 10Every quarter

    Reserve accuracy, quarter over quarter

    Sam Patel · FP&A net price lead

    The Dashboard tracks what the close is for: prior-period true-up as a share of provision, 0.73% this quarter against a target under 0.5% (Q4 2025: 1.4%); days to signed reserves; where gross-to-net goes by program; payment lag curves — Medicaid 168 days, Commercial PBM 118, Medicare Part D 74; and true-up by program, so a reserve that keeps coming in low shows up.

Who it’s for

Built for everyone who carries a quarter-end close.

The same close, seen by the five people who carry it — what their quarter looked like, and what it looks like now.

LO
Lena OrtizRevenue Controller
Approver
Before
Finds the variances late, and signs reserves she has to take on trust from a spreadsheet.
Now
Sees every variance above threshold with both sources side by side, decides, and signs with the evidence attached.
OH
Omar HaddadGTN Accounting Manager
Preparer
Before
Spends the close pulling feeds, re-reading contracts and rolling seven reserves forward by hand.
Now
Starts from schedules the agents rebuilt from source, attaches support for what is still carried, and prepares the memo.
PR
Priya RamanExternal audit liaison
Audit liaison
Before
Gathers the same evidence a second time when the auditor's request list lands.
Now
Gets each request with its evidence bundle, completeness checks and a drafted response, and decides what to send.
DO
Dana OkaforGovernment pricing lead
Contributor
Before
Has unit rebate amounts used in the Medicaid accrual without seeing where they landed.
Now
Confirms unit rebate amounts as the named approver, with the check against the Q3 pricing file shown in the build.
SP
Sam PatelFP&A net price lead
Viewer
Before
Learns how good last quarter's reserve was when the true-up lands.
Now
Reads reserves, lag curves and true-ups by program on one dashboard, quarter over quarter.
Built on the engine

6 agents. Each with one job, and hard limits.

Six specialist agents read the contracts, fit the payment lags, rebuild and check every reserve, then write the memo and the audit pack; the revenue controller decides and signs.

Contract Terms Reader

Reads rebate agreements and amendments and extracts rates, tiers, plans, fees, price protection and effective dates — then compares each term in force during the quarter with the rate used in the accrual schedule.

  • Cites the clause for every term
  • Never infers a rate that is not written
  • Flags unsigned drafts separately
Lag Curve Analyst

Fits payment lag curves from 12 quarters of payments and produces an independent run-rate estimate for each program.

  • States the history length it used
  • Flags programs with short histories
Reserve Builder

Rebuilds each program's accrual from source — units, shares, rates and channel inventory — and keeps the reserve roll-forward.

  • Every number cites a source
  • Signed programs are read-only; a change is a new version
  • Totals must tie to the ledger
Variance Checker

Compares each schedule with the independent estimate, explains the cause with citations, proposes options with their dollar effect, and routes variances above threshold to the Revenue Controller.

  • Never decides a judgement — proposes options
  • Routes every variance above threshold
Memo Writer

Drafts the reserve memo from template RA-12 with a citation on every number, rewrites only what changed, and re-checks every number against its source before signing.

  • No uncited number
  • Plain, factual tone
  • Shows pending decisions, never guesses them
Audit Pack Assembler

Answers the auditor's request list with evidence bundles, completeness and accuracy checks on every report used, and a drafted response for the audit liaison.

  • Only signed programs leave the building
  • The liaison sends, never the agent
Revenue controller

Decides above threshold, signs. The agents propose; a named person decides.

Ask in plain words

Ask about any reserve, in plain words

Ask about any reserve, assumption or auditor request — or say what to change. Every answer cites its source.

Why is the PBM reserve $19.4M higher?

Crestline Rx Amendment No. 3 raised the rebate for Veltrimab on exclusive plans from 41% to 44% of WAC from July 1, but the Q3 schedule still used 41%. On 91,000 eligible units at a WAC of $7,120, the 3.0-point difference is +$19.4M.

Show the Medicaid utilization trend

Talmirex's Medicaid share has risen four quarters running: 34.6%, 35.9%, 36.5%, then 38.7% in Q2 2026. The schedule uses the 4-quarter average, 36.4%. Two states made Talmirex preferred on July 1, so the agent recommends 38.0% (+$17.7M).

Add a rule: send me any estimate with under 12 months of history

Done. Any estimate resting on under 12 months of claims now routes to you, whatever its variance. Today that covers Corventa negotiated-price refunds and the 340B pilot rebates. The rule is on in Settings and in the audit trail.

What is still open before I can sign the memo?

The programs not yet signed, each with what it needs — your decision on the variance, or your signature. After that, redraft the memo so section 4 carries your decisions, then sign it. The waiting auditor requests fill themselves as you sign.

Every screen

The working solution, as it ships.

11 screens from the working solution, on its sample data. Pick one to see it large.

The BridgeGross sales stepping down through every reserve program to net revenue, the roll-forward and the decisions waiting for the controller.
Reserve programsEach program's provision against an independent estimate, with variance, payment lag, evidence and stage.
A variance, explainedThe accrual chain, the flagged rate, the schedule and the amendment side by side, and the clause highlighted.
How the agents built itFeed intake, contract terms, the rebuilt accrual, the independent estimate and the variance check, step by step.
Decision recordedThe controller's choice applied to the schedule and the roll-forward, ready for signature.
Signing a programProvision, reserve, estimate, decision and evidence — signed with its meaning, then locked.
Medicaid utilizationThree options for the Talmirex Medicaid share, each with its effect on the provision.
The reserve memoTemplate RA-12, redrafted from the signed schedules, every number linked to its source.
The audit packTwelve auditor requests, each with its evidence bundle, completeness checks, drafted response and timeline.
The dashboardReserve accuracy, where gross-to-net goes, payment lag curves and true-up by program.
Your reserve policyThe review threshold and who decides and signs each group of programs — settings, with the quarter's schedules re-checked live.
Governance

Built for audited numbers: cited, decided, signed.

Every number cites its sourceClick any assumption, factor or memo number to see the exact passage of the agreement, feed, invoice or policy it came from — the same passage the auditor opens.
Sources are read, never changedSources are read-only and versioned. The agents cite them and never copy over them, and a signed program is read-only: a later change is a new version with a reason.
Every variance above threshold goes to a personAny difference between the schedule and the independent estimate above $5M or 2% of the program provision, whichever is lower, routes to the Revenue Controller. Policy RA-12 says so, and the rule cannot be switched off.
A named controller decides and signsThe agents propose options with their dollar effect; the controller chooses. Keeping a schedule value needs a written reason, and each program and the memo are signed with the meaning of the signature recorded.
The memo waits for the programsThe memo cannot be signed while any program is unsigned, and every number in it is re-checked against its source and the signed schedules first.
People send to the auditorOnly signed programs go into the audit pack, and the audit liaison sends each response. Every decision, reason and signature is in the review log the auditor asks for in PBC-11.
Configuration

Your reserve policy, not ours

Thresholds, approvers and estimation methods are settings — change them and the quarter's schedules are re-checked live.

SettingDefaultChoose from
Dollar threshold for review$5MSet in $1M steps
Percent of program provision2%Set in 0.5-point steps · whichever is lower applies
Who decides and signs Commercial PBM and MedicaidLena OrtizLena Ortiz · Omar Haddad · Dana Okafor · Priya Raman · Sam Patel
Who confirms unit rebate amounts (URA)Dana OkaforLena Ortiz · Omar Haddad · Dana Okafor · Priya Raman · Sam Patel
Who sends auditor responsesPriya RamanLena Ortiz · Omar Haddad · Dana Okafor · Priya Raman · Sam Patel
Medicaid utilization method4-quarter average4-quarter average · Weighted last 3 quarters · Latest 2 quarters
Lag curve history12 quarters8 · 12 · 16 quarters
Short-history constraintOnBook the higher end of the range when history is under 12 months
Connections

Works with the feeds and systems you already run

ERPsales by product and channel, ledger tie-out
852 and 867 feedswholesaler inventory, resales and claims
Contract systemrebate agreements and amendments
State Medicaid and PBM invoicesutilization files and invoice history
Payment historypaid invoices for the lag curves
Prior reserve memoslast quarter's methods and conclusions
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
6days
working days to signed reserves, three days sooner
Signed on day 6
was working day 9
target
355h
of close effort saved each quarter, as agents assemble the evidence
Before670 h
With agents315 h
target
98%
of reserve assumptions carry their source, ready for the auditor
257 of 262 assumptions sourced

“demo” = seen in the working solution, on its sample quarter-end data · “target” = the design goal, measured in the live solution · “estimated” = our estimate of where the close hours go. People and companies named on this page are characters in the working solution.

Questions

What GTN accounting and revenue teams ask us.

What is a gross-to-net reserve evidence pack?

It is the quarter's rebate and chargeback reserves with their support attached: a schedule for each program, a reserve memo with a citation on every number, a true-up analysis and the answers to the auditor's request list. Here the agents rebuild each program from source and the Revenue Controller decides and signs.

Which gross-to-net programs does it cover?

In the working solution, seven: commercial PBM rebates, Medicaid rebates, Medicare Part D, 340B discounts, other chargebacks (FSS/VA, GPO), GPO and distributor fees, and copay assistance. Each has its own accrual chain, lag and evidence.

How does it check a rebate accrual?

The Reserve Builder rebuilds the accrual from source — units, share, rate and channel inventory — and the Lag Curve Analyst makes an independent estimate from 12 quarters of payments. The Variance Checker compares the two, explains the cause with citations and sends anything above the threshold to the controller.

Will it catch a contract amendment the schedule missed?

That is one of its rules: compare every contract amendment effective in the quarter with the schedule. In the working solution it found that Crestline Rx Amendment No. 3 set 44% of WAC from July 1 while the schedule still used 41% — a $19.4M difference.

Do people stay in control of the reserve judgements?

Yes. The agents propose options with their dollar effect and never decide a judgement. The Revenue Controller chooses, a reason is required to keep a schedule value, and each program and the memo are signed with the meaning of the signature recorded. Signed programs are locked.

How does it help with the auditor's PBC requests?

Each request is matched to its evidence, every report used is checked for completeness and accuracy, and a response is drafted. Requests tied to a program fill themselves once that program is signed, and the audit liaison decides what to send.

Can we set our own review threshold and methods?

Yes. The dollar and percent thresholds, who decides and signs each group of programs, the Medicaid utilization method, the lag curve history and the short-history constraint are all settings. The quarter's schedules are re-checked when you change them.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements and documents — your reserve policy, memo template, agreements and a past quarter's feeds — and it goes live once every quality gate has passed. We will walk you through it on one of your own quarters first.

See it on
your reserves.

We’ll rebuild a past quarter of your gross-to-net reserves from your own contracts and feeds.