- Before
- Spots gaps by eye in messages the hub has already passed, chases sending banks with free-text messages and tracks the answers in a spreadsheet.
- Now
- Opens each wire as nine judged fields, with the sender's record and a drafted request beside it, then signs credit, hold or return with a reason code.
One wire transfer travel rule gap, from receipt to two signatures
Thursday, October 22, 2026, at Corvane National Bank, a fictional US regional bank. At 10:14:32 ET, wire FTR-261022-0418 arrives on the SWIFT gateway as a pacs.008: USD 9,800.00 from Meridale Commercial Bank in Panama City for Larkspur Marine Supply LLC. Here is what happens next, screen by screen, in the working solution.
- 0110:14:32 ET
Nine required fields, one verdict each
Field agentThe Field agent lays the wire out as the nine fields 31 CFR 1010.410(f) requires, each with its rule paragraph, the value as received and a verdict. Seven are present. The originator name “ONE OF OUR CLIENTS” is meaningless, and the originator address “PANAMA” is incomplete: a country, with no street and no town.
“7 of 9 required fields meaningful”
- 02One click
The rule behind the verdict
Celia Navarro · Wire Compliance AnalystCelia clicks the citation on the originator-name verdict. Library entry MV-03, “a generic reference to the sender's customer”, version 3, approved by Yvonne Calderwood on September 2, 2026, lists “ONE OF OUR CLIENTS”, “OUR CUSTOMER” and “ONE OF OUR CUSTOMERS”, and does not match a registered name that contains these words. It has 38 hits in the last 12 months, and a person has overturned it 0 times.
- 0310:14:33–10:14:41
Eight seconds of agent work, in the open
Disposition agent and Request agentEach agent shows its plan, what it found, the sources it read, its confidence and who it handed to, with a Reject this finding button. The Disposition agent, at 88%, recommends a hold: Larkspur has received four wires from Meridale in 24 days, USD 38,750 in all, each under USD 10,000. The Request agent drafts the request on approved template RFI-ORIG v3 and schedules a chase for day 3.
Request agent: “Please send the originator's full name and full address (street, town, country) by Monday, October 26, 2026.”
- 04Beside the wire
Meridale's 14th gap this quarter
Trend agentThe Trend agent counts 14 gaps in 212 wires this quarter, 6.6% against a peer median of 0.4%, up from 0.7% in Q2 and 1.4% in Q3. Of 13 earlier requests, 9 were answered in a median of 4 business days, 3 are unanswered and 1 wire was returned. That is over the repeat-offender rule, so it drafts a cited input to the due diligence review and proposes moving Meridale's review from March 2027 to November 16, 2026.
- 0510:21
Send the request, propose the hold
Celia Navarro · Wire Compliance AnalystCelia clicks Send and hold and signs with reason code FTR-HLD-02, hold and request. The request goes to Meridale on the approved template, and the hold waits for a checker. She ticks both options: refer the pattern to transaction monitoring, for the BSA Officer's team to decide, and propose Meridale for an early review. Nothing about the referral leaves the bank.
“Template RFI-ORIG v3, as approved — goes now”
- 06Signed
She cannot approve her own hold
Celia Navarro · Wire Compliance AnalystThe decision screen shows the three options with their codes: hold the credit and request (recommended, 88%), credit now and request, or return to the sending bank. The maker panel shows Celia's signature at 10:21 with FTR-HLD-02, and the checker panel waits for Malcolm Terrell. The decision history lists her signature, the Request agent's draft and the Disposition agent's recommendation, each with its evidence.
“You signed this decision, so you cannot approve it. It waits for Malcolm Terrell.”
- 0710:26
The checker approves the hold
Malcolm Terrell · Wire Room SupervisorMalcolm opens the same wire and sees the proposal, its reason code, who proposed it, and that the request went to Meridale at 10:21. He approves the hold, and the funds stay in suspense until October 26. He could instead send it back with a reason.
“Hold the credit and request · FTR-HLD-02 — proposed by Celia Navarro. You are the checker.”
- 0810:31
The correspondent review moves to November
Yvonne Calderwood · BSA OfficerYvonne approves the early review. Meridale's due diligence review moves from March 2027 to November 16, 2026, the record goes to the correspondent due diligence system, and Anders Holloway, the relationship manager, is asked to raise data quality with Meridale. He gets the data record, never the referral.
- 09Same morning
Corvane's own outbound gap, fixed before cut-off
Record agentOutbound wire FTR-261022-0411, USD 48,250 to Stuttgart for Fennimore Tool & Die Inc., is missing the originator address. The Record agent finds it in the core record, verified March 2025, and proposes adding it before release, for the supervisor to approve. It also finds why: the online-banking template drops the address for payees saved before June 2026, which affects 37 business customers and 4 of today's 7 outbound gaps.
“Corvane is the sending bank, so this gap is Corvane's.”
- 10On the record
Every step on one trail, kept five years
Bettina Varga · Internal AuditThe audit trail holds every agent finding, signature and approval with its evidence: Celia's request and proposed hold at 10:21, Malcolm's approval at 10:26 and Yvonne's at 10:31. Bettina filters by person or action and exports the OCC examiner pack, the internal audit pack or the BSA Officer pack. The wire's record, with its verdicts, request, both signatures and the hold, is kept until October 22, 2031.