- Before
- Answers each request by pulling payroll, finding the comparison group and checking the letter by hand, country by country.
- Now
- Reads a drafted letter with every figure cited, and signs; decides equal-value questions with the scores, quotes and gap in front of her.
One pay request, one equal-value decision
Anna Visser, a QC analyst in Leiden, asks how her pay compares. The same morning, a works council request waits on whether packaging and warehouse operators do work of equal value. Here is what happens next, screen by screen, in the working solution.
- 01Morning
Eight entities, 5,920 workers, one screen
Priya Raman · Head of Reward, EuropePriya opens the desk and sees Northwind Bio as it stands: 5 of 53 worker categories over the 5% line once explained (13 before), 11 open requests with the next due Oct 20, 100% answered within two months at a median of 11 days, and 1 of 8 country reports signed. The first gap reports are due Jun 7, 2027 — 243 days away.
“Unexplained at 5% or more. Unless fixed within six months of the report, this needs a joint pay assessment with the works council.”
- 02Sep 29
A request through the HR portal, in Dutch
Anna Visser · QC analyst II, LeidenAnna asks for her own pay level, the average pay of women and men who do the same work or work of equal value, and how pay is set for her grade and how it increases. The request is translated from Dutch, the key phrases highlighted, and the two-month clock started: 53 days left of 61, due Nov 29.
Five agents check who is asking, place her in her category, compute her pay and the averages, check the group is large enough to share, and draft the answer.
- 03One click
Category, pay, averages and a privacy check — each step in view
The agentsRequest intake confirms Anna (NW-NL-20417, Northwind Bio Nederland B.V.). Category match places her in NL-C04 Quality professionals — 140 people, agreed with the works council. The pay gap calculator finds her base pay of €52,224 against averages of €54,860 for women and €56,210 for men, a 2.4% gap. The privacy guard counts 88 women and 52 men, above the minimum of 5.
“Safe to share. The comparison group has 88 women and 52 men — above the minimum of 5 for each, so no colleague’s pay can be worked out.”
- 04Checked
Her pay, read against the published scale
The agentsAlongside the draft, the agents check Anna’s position: step 5 of 10 in grade 7 (€47,600–€61,900). Her base pay is 4.8% below the women’s average in her group — consistent with 4 years in grade 7 against a group average of 6. Every figure links to the passage it comes from: the request, the pay snapshot, the category record, the averages, the pay policy, Articles 7 and 12.
- 05Drafted
The letter, in Dutch and in English
Response and report writerFive sections: her pay level (base €52,224, variable €3,760, total €55,984), who she is compared with and how the group was formed, the averages for women and men — base and variable pay, and the share receiving variable pay (92% and 94%) — how pay is set and grows, and her rights. Full-time equivalent, for the 12 months to September 30, 2026, with six citations.
“Nobody is treated less favourably for asking.”
- 06Signed · day 8 of 61
Approved and e-signed
Priya Raman · Head of Reward, EuropePriya reads the letter and its sources, then signs with her name and password, and the meaning of her signature: “I approve this response as accurate and complete.” The letter goes to Anna through the HR portal, an English copy stays on file, and the signature is recorded in the audit trail. Anna has her answer in 8 days of 61.
- 07Stopped
A group too small to share — routed to HR legal
Privacy guardJonas Weber, a medical director in Frankfurt, asked the same question. His group, DE-C13 Medical directors, has 5 women and 2 men; sharing the men’s average would reveal identifiable colleagues’ pay. The guard stops the answer and offers what the law allows: share the averages with the works council (Betriebsrat), share them with the national equality body on request, or give the grade range without averages.
“Nothing leaves the desk until Lena Ortiz confirms.”
- 08Proposed
Two jobs, 1.9% apart on points
Equal-value grouperEvery job in the Netherlands is scored on skills (30%), effort (20%), responsibility (30%) and working conditions (20%). Packaging operators (€31,450 average base pay, 79 women and 13 men) and warehouse operators (€37,650, 17 women and 75 men) land 312 and 318 points — inside the ±5% band. The agents propose them as one category of equal value; a works council request for 14 packaging operators, due Oct 20, waits on it.
- 09Your decision
Why the pay differs, factor by factor
Priya Raman · Head of Reward, EuropeEach score quotes the job description: “Repetitive precision at up to 120 units a minute” against “Loads up to 23 kg with lifting aids; driving reach trucks”. The category would show an 11.4% gap. The forklift licence allowance explains 2.7 points and the cold-store allowance 1.9. The 2019 market premium is not counted — there is no evidence for each job — so 6.8% is left, above the 5% line.
Keeping the jobs separate needs objective evidence — under the Directive the employer must prove it.
- 10Agreed · Oct 7
One category, and a fix for the gap
Priya Raman · Head of Reward, EuropePriya accepts the two jobs as one category; the works council (Omar Haddad) is consulted and HR legal (Lena Ortiz) confirms, so the works council request can now be answered. She tests a fix: raising packaging operators’ base pay by 4% from Jan 1, 2027 leaves 4.4% unexplained — under the 5% line — for €115,736 a year across 92 operators, 79 of them women.