What is energy theft detection software?
Software that finds which meters are most likely being tampered with or bypassed, so revenue protection crews go where theft is. Energy Theft Detection scores every smart meter overnight from its AMI interval data, events and voltage, rules out the honest explanations and gives the analyst a case file with every point of the score traced to its source.
How does electricity theft detection with AMI data work?
Six agents read every meter's 15-minute energy, voltage and events, balance every transformer against what its meters were billed, and compare each meter with its neighbours on the same transformer. A meter that falls far more than its neighbours, with a tamper event, an evening voltage sag and a break in its load shape on the same night, scores high; the explainer first removes move-outs, new solar, meter exchanges, crew work and outages.
How is it different from working tamper-alarm lists?
A tamper alarm on its own is mostly noise — the utility's own crews, battery and comms faults. Here tamper and meter events are worth at most 25 of the 100 points; the rest comes from the fall against the neighbours, the voltage signature, the break in the load shape and likeness to confirmed cases. In the demo, 7 Ashby Close has a cover-open alarm but its use moves with its neighbours, so it scores 23, and 61% of September's visits found theft, against 1 in 8 from alarm lists before go-live.
Does it keep field crews safe on a suspected bypass?
Every bypass or tap suspect is planned as a live bypass: a two-person crew, class 0 insulated gloves, test before touch and isolation at the pole fuse before the meter is removed. The rule is a setting, on by default, and the safety steps are on the work order the analyst approves.
Can it find theft that doesn't trigger a tamper event?
Yes, when the other signals show it. In the demo, 41 Calloway Row scored 72 with no tamper event: a 3.9 V evening sag and a flat load since 22 Sep pointed to a tap before the meter. The case file says plainly that the cover was never opened.
Do people stay in control?
Yes. The agents read, score and draft; an analyst approves every visit, two analysts for a business premise, and only an analyst can clear a meter with an open tamper event. The visit planner never dispatches, contacts the customer or disconnects supply, and the loss-reduction manager approves every scoring change and signs the month.
Does it also work for water theft?
Water is the next phase. The settings already list reverse-flow and magnet events on Lumina's 412,000 water meters, switched off for now.
How long does it take to go live?
The Agentic Solution Engine builds and deploys it from your requirements and documents — your AMI and event data, transformer metering, GIS connectivity, billing and past confirmed cases — and it goes live once every quality gate has passed. We will walk you through it on your own meters first.