WorkflowCommercial P&C

Submission Intake

Submission Intake & Triage

Every broker submission read, cleared and ranked within the hour, so underwriters quote the best risks first.

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WorkflowDocuments in; a checked, signed result out.
6specialist agents
5kinds of input
Soonfilm in production
The problem

Why it matters

Submissions arrive as emails with ACORD forms, loss runs and SOVs; assistants retype them, most are never quoted, and underwriters spend over a third of their time on admin instead of risk.

What it does

How the solution handles it

Six agents read every submission email and attachment, clear it against existing accounts, extract ACORD, loss run and SOV data, score appetite and priority, and draft the broker’s missing-info request. An underwriter decides to quote, decline or ask, and owns the account.

How it works

How a submission moves

Six specialist agents read, clear, extract, score, rank and draft for every submission; an underwriter decides to quote or decline.

What comes in
Submissions in5 kinds of record · email, ACORD, loss runs, SOV, supplementals
Agents at work
Submission readeremail + attachments
Then
Clearance checkerexisting accounts
ACORD and SOV extractorevery field, cited
Then
Appetite scorerclass, limits, state
Then
Priority rankerfit and win odds
Broker request drafterwhat’s missing
A person decides
Underwriterquotes or declines
What comes out
Ranked inbox
Complete submission
Broker request
In and out

What it reads, and what it hands back.

What goes in

  • Broker email and attachments
  • ACORD 125, 126 and 140
  • Five-year loss runs
  • Statement of values
  • Supplemental applications

What comes out

  • Ranked, cleared submission pack
  • Structured submission in your system
  • Missing-info request to the broker
  • Appetite and priority score

Who uses it

CUCommercial underwriterUAUnderwriting assistantBRBroker relationship managerPMPortfolio manager
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
45min
from broker email to a cleared, ranked submission
By hand1–3 days
With agents≈ 45 min
typical
60%
of commercial submissions are never quoted today
never quoted (industry)
estimated
2×
the submissions quoted per underwriter, with the same team
TodayWith agents

Sources: Accenture & The Institutes underwriting survey (2021) · IVANS (2022) via trade press: ~60% unquoted · “Target” = design goal, measured in the live solution · “Typical” = published figure · “Estimated” = our estimate

Built on the engine

6 specialist agents. One person decides.

Submission readeremails and every attachment
Clearance checkerduplicates and broker conflicts
ACORD and SOV extractorACORD, loss runs, SOV, cited
Appetite scorerclass, limits, territory, size
Priority rankerbest fit and best odds first
Broker request drafterasks the broker for the gaps
Underwriterquotes or declines

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for your team.

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