WorkflowLoan Operations & Commercial Servicing

Commercial Loan Booking Automation

Commercial loan booking automation that checks every booked field against the signed credit agreement — before the first bill

Booking errors caught before the first bill goes out.

See one case, screen by screen ↓
demo86fieldschecked on one $42.5M booking, each pinned to the clause that sets it — 5 differ
demo$4,938shorton the first interest bill, found 18 days before it was due to go out
demo1.6daysaverage from closing to a certified booking, against 6.5 days by hand
target100%of booked fields checked against the agreement, not a sample
In short

What is Commercial Loan Booking Automation?

Software that takes a closed commercial loan from its signed documents to a checked, certified booking in the loan system. Commercial Loan Booking Automation reads the closing package, drafts every booking field with its page, lays the loan system's booking over the executed agreement and shows every difference — with the money it moves on the first bills — before the first statement is cut.

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Updated

The problem

Why booking errors are found on the bill, not at booking

When a commercial loan closes, someone in loan operations re-keys it: commitment, the pricing grid, the floor, fees, day count, interest and principal dates, maturity, collateral codes — 80-plus fields from a 150-page credit agreement, its notes, the fee letter and the credit approval. The analyst keys from whatever is on top of the pile, and the approval, the note and the agreement do not always say the same thing.

The second check is usually a sample, done by reading the same pages again. A wrong field fails nothing on the day it is keyed. It becomes a wrong bill weeks later and a borrower dispute months later. And a term that was never keyed — a floor, a step-down, a ticking fee — is invisible on any list of what is in the loan system, because the field is blank.

typical80+fieldskeyed by hand for each commercial loan at one top-10 US bank
typical50%of loans had their SOX fields re-checked at one top-10 US bank — a third check covered a 15% sample
demo6.5daysfrom closing to a certified booking by hand
Where the days between closing and a certified booking goestimated
By hand6.5 days
With the solution1.6 days
  • Keying the loan from the closing package1 → 1 d
  • Second check — reading the agreement again2.5 → 0.1 d
  • Working out which document is right1.5 → 0.2 d
  • Corrections and the re-check1 → 0.2 d
  • Certification and co-signature0.5 → 0.1 d

Estimated split of the 6.5 days by hand and the 1.6 days with the solution that the working solution shows as its average time to certify.

How it works

How a booking is checked

Six specialist agents pin every booked value to the clause that sets it; the booking quality checker resolves and certifies.

What comes in
Closing package in214 pages · agreement, notes, fee letter, approval, loan system
Agents at work
Closing package readerterms with their pages
Then
Booking sheet drafter
Document conflict checker
Then
Overlay compareragreement vs booked
Bill projector
Then
Certification draftertickets + exceptions
A person decides
Booking quality checkerresolves and certifies
What comes out
Certified booking
Correction tickets
Document exceptions
One case, step by step

One loan, from closed Friday to certified Monday

Halvorsen Precision Components closed a $15 million revolver and a $27.5 million term loan A on Friday 9 October. The first interest bill goes out Friday 30 October. Here is what happens on Monday, screen by screen, in the working solution.

  1. 01Monday morning

    Every booking, ranked by the days to its first bill

    Priya Raman · Booking quality checker

    Priya opens Bookings: eight loans closed, renewed or amended, each read as it closed and ranked by the days left before its first bill. Four have differences, one is ready to certify. Halvorsen, $42,500,000, was keyed by Jordan Pike and is not yet checked — first bill Fri 30 Oct, 18 days away.

    “Certify before the statement cut-off, 8 days before the first bill.”

  2. 02Opened

    The signed agreement, with the booking laid over it

    Priya Raman · Booking quality checker

    The executed credit agreement sits in the middle, page by page. Down the right margin are the loan system's own fields — DEAL ▸ AGREEMENT DT, CUSTOMER ▸ SHORT NAME, TERMS ▸ MATURITY DT — each pinned to the clause that sets it. On the left, all 86 booking fields by section. The statement cut-off is Tue 20 Oct.

  3. 03One click

    “Lay the booking over the agreement”

    The agents

    The closing package reader sorts 7 documents, 214 pages, and finds the pricing grid on page 41 and 212 defined terms. The booking sheet drafter fills 86 fields — term loan A 46, revolver 40 — each with its section and page. The overlay comparer reads loans -01 and -02 from the loan system, and the boxes settle onto their clauses and turn green.

    Each step is shown as it runs, with what it found.

  4. 04One box turns red

    A floor the agreement sets, never booked

    Overlay comparer

    81 fields match, 5 differ. On page 58, §2.08(b) floors Term SOFR at 0.50% “including as to the Term Loan A and each Revolving Loan”. Jordan keyed the floor on the revolver; the term loan's field is blank. Nothing bills wrong at today's 3.6120%, which is why no bill review would catch it.

    “SOFR floor 0.50% in §2.08 — not booked. Revolver floor keyed · term loan field blank · costs $5,920 a month if Term SOFR falls to 0.25%.”

  5. 05Next

    Three prices, one pricing level too low

    Priya Raman · Booking quality checker

    The pricing grid on page 41 fixes Level III from closing until the compliance certificate for the quarter ending 31 Dec 2026 — closing leverage was 2.71x. The term loan margin was keyed at 2.25% against 2.50%, the revolver margin at 2.00% against 2.25%, the unused fee at 0.25% against 0.30%. All three came from the credit approval, which priced Level II on projected leverage of 2.10x.

  6. 06Next

    The note and the agreement disagree

    Document conflict checker

    §2.07(a) on page 52 says quarterly installments of $343,750 “commencing December 31, 2026”. The term note says “commencing March 31, 2027” — and that is what was keyed. §10.12 on page 138 says the agreement controls over a note, so the booking follows the agreement.

    It never decides beyond the agreement's own conflicts clause.

  7. 07What it costs

    The first bills, both ways

    Bill projector

    The next three bills, computed from the agreement and from the loan system. The 30 Oct bill: $114,298.57 against $109,360.65 — $4,937.92 short. 30 Nov: $7,289.31 short. 31 Dec: the $343,750 installment is missing. Over a year the three pricing fields under-bill $85,826. A slider shows when the missing floor starts to cost.

  8. 08Handed over

    The note goes to documentation

    Priya Raman · Booking quality checker

    On Documents, each pair is checked side by side: term note against the agreement, credit approval against the agreement, fee letter against the agreement. Priya hands the term note conflict to Gwen Albright, who requests an allonge correcting the note's first installment date, due Fri 23 Oct.

  9. 09Corrected and signed

    Certified before the statement is cut

    Priya Raman and Elaine Morrow

    Five correction tickets, CT-2291 to CT-2295, go to Jordan Pike. He re-keys them and the agents re-read both loans: 86 of 86 fields now match. Priya signs booking certification BC-2026-1187; because the total commitment is above $25,000,000, Elaine Morrow co-signs. The 30 Oct bill, $114,298.57, now matches the agreement.

    The certification records 86 fields compared, 5 corrected and re-read, 4 format notes accepted and 1 document exception open.

  10. 10Every week

    Why the differences happen

    Victor Hale · Head of Loan Operations

    Booking quality shows every difference over the last 26 weeks, by field family and week, and why it happened: 107 since the overlay went live on 13 Jul — 33 keyed from the credit approval, 20 from a note or an older draft, 19 terms never booked. 37 bills corrected before they went out; borrower billing disputes were 1 in Q3, against 9 in Q2.

Who it’s for

Built for everyone who books, checks and signs a loan.

The same Halvorsen booking, seen by the five people who carry it — what their week looked like, and what it looks like now.

PR
Priya RamanCertifies bookings up to $25M
Booking quality checker
Before
“I re-read the whole agreement to find the one field that's wrong.”
Now
Starts from the agreement with every booked value already pinned to its clause, and spends her time on the red boxes.
JP
Jordan PikeKeys new loans and amendments
Loan booking analyst
Before
“I key from whatever's on top of the pile — the approval, the note, the agreement.”
Now
Gets a correction ticket naming the field, the clause, the page and the value to key, and sees the agents re-read his fix.
GA
Gwen AlbrightCommercial loan documentation specialist
Documentation
Before
“If the note and the agreement disagree, I need to hear it the week we close.”
Now
Gets the conflict with both passages side by side and the bill at stake, the Monday after closing.
EM
Elaine MorrowLoan operations supervisor
Supervisor
Before
“Show me every field was checked, not a sample.”
Now
Co-signs bookings above $25M with the field count, every correction ticket and every open exception in front of her.
VH
Victor HaleHead of Loan Operations
Owner
Before
“A wrong bill is the first thing a new client learns about us.”
Now
Sees every difference by field and week, why it happened, and the bills corrected before they reached a borrower.
Built on the engine

6 agents. Each with one job, and hard limits.

Six specialist agents pin every booked value to the clause that sets it; the booking quality checker resolves and certifies.

Closing package reader

Sorts the closing package and reads the agreement, notes, fee letter and credit approval — defined terms, the pricing grid, schedules — recording each term with its document, section and page.

  • Never guesses a value a page does not state
  • Cites document, section and page for every term
Booking sheet drafter

Fills the booking fields for each facility from the executed documents — 46 for a term loan, 40 for a revolver — each with its source, in the document precedence set in Settings.

  • Never books from the credit approval when the agreement states the term
Overlay comparer

Reads the booked loan from the loan system, pins every booked value to the clause that sets it, and compares — including terms that were never keyed.

  • Never changes the loan system — it raises a correction ticket
  • A blank field is a difference, never a default
  • Rates and fees have no tolerance
Document conflict checker

Compares the agreement with its notes, fee letter and credit approval, and applies the agreement's own conflicts clause.

  • Never decides beyond the agreement's own conflicts clause
Bill projector

Computes the next three bills from the agreement and from the loan system, attributes the gap to each difference, and shows when a missing floor or step-down would start to cost.

  • Never sends a bill or changes a rate
Certification drafter

Drafts the booking certification, a correction ticket for each difference and a documentation exception for each document conflict.

  • Never certifies — a person signs
  • Above $25M always needs a second signature
Booking quality checker

Certifies; supervisor co-signs above $25M. The agents propose; a named person decides.

Ask in plain words

Ask about any field, clause or bill

The booking quality checker can ask about any field, clause or bill on a booking — or say what to correct. Every answer points to the page it rests on.

Why is the SOFR floor flagged on the term loan?

Section 2.08(b) sets a 0.50% floor on Term SOFR “including as to the Term Loan A and each Revolving Loan”. Jordan keyed 0.5000% on the revolver, but the term loan's floor field is blank in the loan system. Nothing bills wrong at today's 3.6120% — but if Term SOFR fell to 0.25%, the term loan would under-bill $5,920 a month.

Why are three pricing fields one level too low?

They were keyed from the credit approval, not the agreement. The approval priced Level II on projected leverage of 2.10x; the executed agreement fixes Level III from closing until the December 2026 certificate, because closing leverage was 2.71x. On the 30 Oct bill that is $4,937.92 short.

When is the first principal payment really due?

31 December 2026. Section 2.07(a) says quarterly installments of $343,750 “commencing December 31, 2026”. The term note says “commencing March 31, 2027”, and that is what was keyed. Section 10.12 says the agreement controls over a note, so the booking should be corrected and the note fixed by an allonge.

Correct all five in the loan system and hand the note to documentation

Done. Five correction tickets went to Jordan Pike. He re-keyed them and the agents re-read both loans: 86 of 86 fields now match, and the 30 Oct bill is $114,298.57. The term note is with Gwen Albright for an allonge, due Fri 23 Oct. You can certify; Elaine Morrow co-signs above $25M.

Every screen

The working solution, as it ships.

12 screens from the working solution, on its sample data. Pick one to see it large.

The booking overlayThe executed credit agreement, page by page, with the loan system's fields pinned to the clauses that set them — before the check runs.
Every bookingLoans closed, renewed or amended, ranked by days to the first bill, with a field-by-field overlay bar and who keyed each one.
Agents at workThe package read, the booking sheet drafted, the loan system read — boxes settling onto their clauses and turning green.
A term never bookedThe SOFR floor in §2.08(b) set by the agreement and blank in the loan system, with the five differences listed in the rail.
The pricing gridLevel III margins and unused fee in the agreement against the Level II values keyed from the credit approval.
First principal date§2.07(a) says 31 Dec 2026; the loan system holds the term note's 31 Mar 2027.
First bills, both waysThe next three bills from the agreement and from the loan system, where the gap comes from, and when the missing floor starts to cost.
The closing packageSeven documents, 214 pages, and each document checked against the agreement, with the passages side by side.
Booking certificationBefore-you-sign checks, correction tickets re-keyed and re-read, the certification text, both signatures and the activity trail.
Document exceptionsProblems in the signed documents themselves, with the owner, the due date and the bill at stake.
Booking qualityDifferences by field and week over 26 weeks, why they happened, and the bills corrected before they went out.
Your booking rulesDocument precedence, fields by facility type, terms that must be booked, accepted format differences, rate tolerance and sampling.
Governance

Built for a booking control: cited, resolved by a person, signed, on the record.

Every booked value cites its clauseEach box on the overlay names the document, section and page that sets the term. Click it to read the clause next to the booked value.
The loan system is read, never changedThe agents read the loan system record only. A difference becomes a correction ticket to the analyst who keyed the loan, and the agents re-read the field after it is re-keyed.
A blank field is a differenceWhen the agreement sets a floor, a step-down, a ticking fee or a prepayment premium, an empty field in the loan system is shown in red on its clause — never treated as a default.
The agreement's own precedence, shownWhen a note, fee letter or credit approval disagrees with the agreement, the conflicts clause is applied and quoted, and the document problem goes to documentation as an exception with an owner and a due date.
A named person certifiesEvery difference is resolved by a person — corrected, accepted with a reason, or handed to documentation. The booking quality checker signs; above $25,000,000 the loan operations supervisor co-signs.
Every step on the recordEach agent run, correction ticket, re-key, re-read and signature is on the booking's activity trail with who and when. Settings changes are versioned and on the audit trail too.
Configuration

Your booking standard, not ours

The rules every booking is checked against are settings, versioned and on the audit trail.

SettingDefaultChoose from
Document precedenceAgreement › amendments › notes › fee letter › approvalAgreement › amendments › notes › fee letter › approval · Amendments › agreement › notes › fee letter › approval
Fields by facility typeTerm 46 · revolver 40 · LC 22Term 46 · revolver 40 · LC 22 · Term 52 · revolver 44 · LC 22
Terms that must be booked when the agreement sets themFloor, step-downs, ticking fee, prepayment premiumFloor, step-downs, ticking fee, prepayment premium · Floor, step-downs · Floor only
Format differences acceptedName shortened to field length, date format, business-day codesName shortened to field length, date format, business-day codes · Date format only
Rates and fees — tolerance before a booked rate is a difference0.0000%Raised or lowered in steps
Check every fieldOn — sampling off, 100% of fields on 100% of loansOn · off
Statement cut-off — certify before the first statement is cut8 days before the first bill5 · 8 · 10 days before the first bill
Booking quality checker certifies alone up to$25,000,000 — then Elaine Morrow co-signs$10,000,000 · $25,000,000 · $50,000,000; co-signer Elaine Morrow or Victor Hale
Connections

Works with the documents and systems you already run

Executed credit agreementsand their amendments, read page by page
Notes and fee letterschecked against the agreement
Credit approvalsused to check the agreement, never as a booking source
Your loan systemthe booking record or extract, read only
Your booking standardsthe fields required by facility type
Term SOFR rate feedto project the first bills both ways
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
100%
of booked fields checked against the agreement, not a sample
86 of 86 fields
on every loan
target
0bills
sent before the booking is certified
Sampled checkfound at a bill or later
With agents8 days before it
typical
2×
faster booking per loan with automated extraction, 80% better accuracy
TodayWith agents

“demo” = seen in the working solution, on its sample bookings · “target” = the design goal, measured in the live solution · “estimated” = our estimate · “typical” = published figures (WorkFusion commercial loan booking case study, top-10 US bank: 80+ fields per loan; second check on 50% of loans, third check on a 15% sample). People, companies and loans named on this page are fictional — characters and sample data in the working solution.

Questions

What loan operations teams ask us.

What is commercial loan booking automation?

Software that takes a closed commercial loan from its signed documents to a checked, certified booking in the loan system. Commercial Loan Booking Automation reads the closing package, drafts every booking field with its page, lays the loan system's booking over the executed agreement and shows every difference — with the money it moves on the first bills — before the first statement is cut.

How does it check a booking against the credit agreement?

The overlay comparer reads the loan system record and pins each booked value to the clause that sets it. Matching values turn green; a value that differs, or a term the agreement sets that was never keyed, turns red and shows the clause next to the booked value. Rates and fees have no tolerance, and accepted format differences such as a shortened borrower name are shown as notes.

Will it catch a term that was never keyed, like a SOFR floor?

Yes. A blank field where the agreement sets a term is a difference, never a default. In the working solution, the term loan's 0.50% SOFR floor in §2.08(b) was blank; the bill projector showed it costs nothing at 3.6120% and $5,920 a month if Term SOFR fell to 0.25%.

What happens when a note or the credit approval disagrees with the agreement?

The document conflict checker compares the agreement with its notes, fee letter and credit approval and applies the agreement's own conflicts clause — in the sample, §10.12, where the agreement controls. The booking follows the agreement, and the document problem goes to documentation as an exception with an owner and a due date.

Does it change our loan system?

No. The agents read the loan system and never change it, send a bill or change a rate. Each difference becomes a correction ticket to the analyst who keyed the loan, and the agents re-read the field once it is re-keyed.

Do people stay in control of the booking?

Yes. Every difference is resolved by a person — corrected, accepted with a reason, or handed to documentation — and the booking quality checker signs the certification. Above $25,000,000 in total commitment a loan operations supervisor co-signs. Both limits are settings.

Which documents and systems does it work with?

The executed credit agreement and amendments, promissory notes, fee letters, the credit approval, the loan system record or booking extract, and your bank's booking standards. It uses a Term SOFR rate feed to project the first bills both ways.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements — your booking standard, document precedence, approval limits and a sample of recent closing packages — and it goes live once every quality gate has passed. We will walk you through it on your own bookings first.

See it on
your closings.

We'll lay a sample of your own recent bookings over their signed agreements.