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Collective Bargaining Agreement & Grievance Search

Answers from the collective bargaining agreement as it read the day it happened, cited layer by layer, and every Step 1 grievance response drafted on the contract clock

Every answer from the clause in force that day, and every Step 1 on the contract clock.

See one case, screen by screen ↓
demo92%of 918 manager questions answered with a citation and no specialist, July 1 to October 21, 2026, on the sample data
demo97%of Step 1 grievance responses sent inside the contract clock this fiscal year, 64 of 66, on the sample data
target0answersfrom superseded wording: every cited layer checked for the incident date
typical$2,380a dayaverage arbitrator per diem in one large state, before study days and counsel
In short

What is Collective Bargaining Agreement & Grievance Search?

Collective Bargaining Agreement & Grievance Search gives labor relations staff and managers cited answers from union contracts, side letters, MOUs and arbitration awards. It answers in one plain sentence first, then shows the clause's lineage, checked for the date the incident happened, and drafts each Step 1 grievance response on the contract clock for a specialist to approve.

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Updated

The problem

Why a collective bargaining agreement is never one document

A collective bargaining agreement at a public university is a base contract plus years of side letters, memoranda of understanding (MOUs), settlements and arbitration awards that change or interpret it, and each bargaining unit's contract says something different. At Halden State University, seven units cover 14,600 represented employees, with 40 side letters, 63 MOUs and 118 arbitration awards on top of seven agreements. Article 12.3 of the graduate workers' agreement has been amended by a side letter, extended by an MOU and interpreted by an award; the PDF a chair opens shows none of that.

So managers answer from the expired PDF, or from a proposal they heard about at the table, and treat two units the same when one pays hours over 20 in a week and the other pays overtime after 40. Past outcomes on the same article live in the labor relations specialist's memory, and every union grievance runs on a clock counted in working days. Collective Bargaining Agreement & Grievance Search puts seven agents in front of that reading, so the specialist decides and approves instead of hunting for the layer that controls.

demo118arbitration awardsplus 40 side letters and 63 MOUs sitting on top of seven agreements at the demo university
demo5–15working daysto answer a grievance at Step 1, depending on which unit's contract applies
typical$1,000–$4,000a hearing dayrange of arbitrator per diem rates in one large state
Where a Step 1 grievance response's working days goestimated
By hand8 days
With the solution1 day
  • Finding the base article and every side letter, MOU and award on it2 → 0.1 d
  • Working out which wording was in force on the incident date1 → 0.1 d
  • Checking other units' contracts and past grievances on the article1.5 → 0.1 d
  • Gathering the timesheet and removing student records from exhibits1 → 0.1 d
  • Drafting the Step 1 grievance response letter1.5 → 0.2 d
  • Signature, approval and sending the pay adjustment to payroll1 → 0.5 d

Estimated split of the working days behind one Step 1 response, by hand and with the agents, for a grievance like GW-2026-031 under a 10-working-day clock. Our arithmetic, kept modest; the clock agent measures the real on-time rate.

How it works

How one question is answered

Seven agents answer from the unit's contract, date every layer, compare units, pull past outcomes and draft Step 1; the manager signs, a specialist approves, payroll releases.

What comes in
What it reads7 units, 14,600 employees · agreements, 40 side letters, MOUs, awards, grievances
Agents at work
Privacy agentstudent names removed
Then
Answer agentthe unit's contract only
Currency agentin force that day
Then
Cross-unit agentsix other contracts
Precedent agentpast outcomes
Then
Drafting agentStep 1 on the clock
Clock agentworking days, escalations
A person decides
The manager signs Step 1; a Labor Relations Specialist approves every response; payroll releases moneybelow 0.85 confidence, a specialist answers
What comes out
Verdict with clause lineage
Step 1 response, approved
Arbitration pack
One case, step by step

One question, from the collective bargaining agreement to a signed Step 1 response

Wednesday, October 21, 2026. Dr. Helen Takahashi, Chair of Chemistry at Halden State University, supervises 46 graduate assistants and 12 lab staff in two bargaining units. Here is her question, and the grievance behind it, screen by screen in the working solution.

  1. 0110:05 AM

    The plain answer first

    Dr. Helen Takahashi · Chair, Department of Chemistry

    She picks the Graduate Workers unit and asks: "A TA worked 24 hours in week 9 grading exams. Do we owe anything?" The agents read the unit's file, found 23 passages and used 4. The verdict comes first, with the arithmetic beside it: 24.0 hours worked, a weekly limit of 20.0, 4.0 over, at the rate in force.

    Yes, pay owed: 4 hours at $31.40 an hour, $125.60, in the next paycheck. Confidence 0.95, threshold 0.85.

  2. 02Under the verdict

    Article 12.3, stacked like layers of paper

    Answer agent · Currency agent

    Four layers, newest on top: the award in GW-2023-041 that interprets "assigned hours", MOU-2026-02 that extended the agreement and set this year's $31.40 rate, Side Letter SL-2025-04 that controls, and the base article with "averaged over the semester" struck through. Week 9 ran October 12–18, 2026, and the currency agent confirms every cited layer was in force that week.

    The confidential bargaining file is never read for a manager's question; a locked line shows only that one exists.

  3. 03Beside the stack

    Past outcomes, and a warning about her other unit

    Precedent agent · Cross-unit agent

    Four past grievances on Article 12.3: three paid, one denied. GW-2024-017, in Biology, settled at Step 2 on the same point for 3.5 hours. The cross-unit agent adds that the Research and Technical Staff contract answers differently, overtime at 1.5 times after 40 hours under Article 18.1, and she supervises 12 people in that unit.

  4. 04One question, seven contracts

    The same topic asked of every bargaining unit

    Cross-unit agent

    For the specialist briefing managers, the cross-unit agent compares hours over the limit and overtime across all seven contracts: six differ from the Graduate Workers rule. 31 managers supervise people in two of these units, and every row cites the layer in force today.

  5. 05As of February 1, 2025

    The contract replayed to an earlier date

    Rafael Dominguez · Labor Relations Specialist

    Rafael moves the date back to February 1, 2025, and the currency agent rebuilds the stack. Before the side letter, the base wording controlled and hours were averaged over the semester, at a rate of $29.20 under MOU-2024-06. Layers not yet in force, or expired, are marked.

  6. 068 working days left

    The Step 1 grievance response, drafted on the contract clock

    Drafting agent · Clock agent

    A grievance on this is already open: GW-2026-031, filed October 19 by Amina Farouk, union steward, for Jordan Ellis, graduate assistant in CHEM 1210. Article 30.2 allows 10 working days, so the Step 1 response is due November 2. The drafting agent writes it, granting $125.60 and citing each layer.

  7. 07Signed, then approved

    The chair signs, a specialist approves

    Rafael Dominguez · Labor Relations Specialist

    Dr. Takahashi signs as the Step 1 respondent with decision S1-G, Grant. Rafael approves it and it goes to the union through the grievance case log; the person who signed can never approve, and a return needs a reason code from RT-1 to RT-4. The gradebook export attached to the grievance held 112 student names and ID numbers, and the privacy agent removed them before the file was stored.

    $125.60 is under the $2,500 director threshold and follows GW-2024-017, so no new precedent.

  8. 08Pay waiting

    Only payroll releases the money

    Nora Kessler · Payroll Manager

    Pay adjustment PA-2026-0388 for $125.60 waits in the queue for Nora to release. The queue holds 41 open grievances, each on its own unit's clock: CP-2026-006 is a day late and escalated to the director, and TR-2026-019 is due today.

  9. 09Before session 5

    Contract hot spots for the next table, kept with Labor Relations

    Marguerite Ellison · Director of Labor Relations

    Questions and grievances are grouped by article for successor bargaining with the graduate workers. Article 12.3 drew 138 manager questions and 9 grievances this fiscal year and is in the bargaining brief. Only Labor Relations sees this screen, and nothing on it is used to answer a manager.

  10. 10Audit-ready

    Every step on the trail, and an arbitration pack on request

    Owen Pritchard · Internal Auditor

    The answer, the cited layers, the draft, the signature, the approval and the pay adjustment are all on the trail, with who, what, when, why and the evidence, and agents marked. An arbitration pack bundles the lineage as of the incident date, past outcomes and approvals, with student identifiers removed and the bargaining file left out.

Who it’s for

Built for everyone who answers to the contract.

The same question and grievance, seen by the four people who carry it: what their day looked like, and what it looks like now.

RD
Rafael DominguezLabor relations specialist · approves every Step 1 response
Labor Relations Specialist
Before
Answers manager calls and emails all day from memory and a shelf of side letters, and checks every Step 1 letter by hand.
Now
Approves responses that already cite the layer in force that week and the past outcomes on the article, and answers only the questions the agents route to him.
HT
Dr. Helen TakahashiDepartment chair · supervises people in two bargaining units
Chair, Department of Chemistry
Before
Opens the contract PDF, which shows none of the side letters, and applies one unit's rule to staff in another.
Now
Gets the verdict and the amount first, with a warning when her other unit's contract answers differently.
ME
Marguerite EllisonDirector of labor relations · bargains for seven units
Director of Labor Relations
Before
Hears about inconsistent remedies when the union raises them, and keeps bargaining notes away from managers by habit.
Now
Decides Step 2, precedents and anything over $2,500, and sees which articles drive questions and grievances before the next session.
NK
Nora KesslerPayroll manager · releases pay that comes out of grievances
Payroll Manager
Before
Gets an email asking her to pay a remedy, with no second signature on record.
Now
Releases a pay adjustment only after the chair has signed and a specialist has approved, with both on the trail.
Built on the engine

7 agents. Each with one job, and hard limits.

Seven agents answer from the unit's contract, date every layer, compare units, pull past outcomes and draft Step 1; the manager signs, a specialist approves, payroll releases.

Privacy agent

Removes student names and ID numbers from questions and grievance exhibits before they are stored.

  • Never stores the original exhibit
Answer agent

Finds the governing clause in the unit's file and writes a one-sentence verdict with citations.

  • Never reads the bargaining file for a manager
  • Never answers without a passage
Currency agent

Builds the clause lineage and marks the layer in force on the incident date, striking superseded wording.

  • Never cites superseded or proposed wording as current
Cross-unit agent

Asks the same question of the other six contracts and warns when the answer differs for someone the manager also supervises.

  • Never applies another unit's rule to this unit
Precedent agent

Pulls grievances, settlements and arbitration awards on the same article with their remedies.

  • Never treats a settlement as binding
Drafting agent

Drafts the Step 1 response against the contract clock, with the timesheet and other evidence attached.

  • Never sends a response
  • Never moves money
Clock agent

Tracks every step's due date in working days, reminds the respondent and escalates late steps to the director.

  • Never extends a deadline
Labor Relations Specialist

Approves every response; the director over $2,500. The agents propose; a named person decides.

Ask in plain words

Ask about any clause, grievance or unit

Labor Relations can ask about any article, grievance or unit in plain words. Every answer cites the layer or the case log, then opens the screen to act on.

What did Article 12.3 say on February 1, 2025?

On February 1, 2025, the base wording was in force: no more than 20 hours a week, averaged over the semester. Side Letter SL-2025-04 ended averaging on March 1, 2025. The rate was $29.20 under MOU-2024-06.

Which grievances are due this week?

Two Step 1 responses: TR-2026-019 is due today (Trades, 7 working days) and CT-2026-044 on October 23. CP-2026-006 is 1 day past its Step 2 clock and was escalated to Marguerite Ellison.

Does any other unit treat extra hours differently?

Six of seven do. Research and Technical Staff pays 1.5 times after 40 hours; Trades after 8 hours a day; Postdocs have no cap. 31 managers supervise people in two of these units.

Is GW-2026-031 consistent with past outcomes?

Yes. The draft pays 4 hours at $31.40, $125.60. GW-2024-017 paid 3.5 hours and GW-2025-030 paid 2 hours on the same point, and the award in GW-2023-041 counts grading to a deadline. It is under $2,500, so a specialist approves without the director.

Every screen

The working solution, as it ships.

12 screens from the working solution, on its sample data. Pick one to see it large.

The plain answer from the collective bargaining agreement, firstA chemistry chair picks the Graduate Workers unit and asks whether the university owes a teaching assistant who worked 24 hours in week 9 grading exams. The verdict comes first: yes, pay 4 hours at $31.40 an hour, $125.60, in the next paycheck. Below it, the arithmetic and the clause's lineage, each layer dated and cited.
Base article, side letter, MOU and arbitration award, stackedFour layers of Article 12.3, newest on top: the arbitration award that interprets "assigned hours", the MOU that extended the agreement and set this year's rate, the side letter agreement that controls, marked "in force that week", and the base article with its superseded words struck through. Every layer opens its source passage.
A warning when another unit's contract differs, and past outcomesThe Research and Technical Staff contract answers differently: overtime at 1.5 times after 40 hours, and the chair supervises 12 people in that unit. Four past grievances on Article 12.3: three paid, one denied, with GW-2024-017 settled on the same point for 3.5 hours.
Contract interpretation as of any dateSet the date to February 1, 2025, and the stack rebuilds: before the side letter, the base wording controlled and hours were averaged over the semester, at $29.20. Layers that were not yet in force or had expired are marked.
One question asked of all seven union contractsHours over the limit and overtime, compared across seven bargaining units: six of seven differ from the Graduate Workers rule, and 31 managers supervise people in two of these units. Each rule is cited from the layer in force today.
The Step 1 grievance response, drafted on the contract clockGrievance GW-2026-031 was filed on October 19. Article 30.2 allows 10 working days, so the Step 1 response is due November 2, with 8 working days left. The drafted response letter to the union grants $125.60 and cites each layer, and the chair signs it as the Step 1 respondent.
The chair signs, a specialist approves, payroll releasesDr. Takahashi signed and Rafael Dominguez, Labor Relations Specialist, approved and sent the response to the union. Pay adjustment PA-2026-0388 for $125.60 waits for the Payroll Manager. Beside it: the timesheet, the instructor's deadline and a gradebook export with 112 student names and IDs removed.
Every open union grievance on its own timeline41 grievances are open across seven units, each on its unit's Step 1 and Step 2 windows. Late steps go to the Director of Labor Relations, due-today items rise to the top, and 64 of 66 Step 1 responses this fiscal year were on time.
Past grievances, settlements and arbitration awards by article1,412 grievance files since 2015 and 118 arbitration awards, filtered by article and outcome. Awards are marked as binding interpretations and settlements as without precedent; GW-2024-017 paid 3.5 hours × $29.20 = $102.20.
Contract hot spots for the next bargaining tableQuestions and grievances grouped by article for successor bargaining with the graduate workers: Article 12.3 drew 138 questions and 9 grievances this fiscal year. Only Labor Relations sees this screen, and nothing on it is used to answer a manager.
A complete trail, and an arbitration pack on requestEvery answer, cited layer, draft, signature, approval, payment and setting change, with who, what, when, why and the evidence, and agents marked. The arbitration pack carries the lineage as of the incident date, with student identifiers removed and the bargaining file left out.
Managers see only their units' contractsUnit access comes from directory groups. The chemistry chair sees Graduate Workers and Research and Technical Staff, the facilities manager sees Trades and Clerical and Technical, and only Labor Relations holds the bargaining file. Payroll and the systems administrator see no contracts.
Governance

Signed, approved and on the record, unit by unit.

Six roles, separated by dutyManagers ask and sign Step 1 responses; labor relations specialists approve them and answer routed questions; the director decides Step 2 and anything over $2,500 or setting a precedent; payroll releases money; an internal auditor reads and exports, changing nothing; the systems administrator proposes settings the director approves.
A maker and a checker on every decisionThe manager who signs a Step 1 response never approves it, a specialist approves every one, and payroll releases any money it moves. Answer overrides, notes to managers and setting changes each need the director.
Every answer cites its layerEach verdict and each sentence of a drafted response cites the base article, side letter, MOU or award it comes from, and any citation opens the source passage.
Managers see only their units, and never the bargaining fileUnit access comes from directory groups: a chair sees her units' contracts, payroll and the administrator see none, and the confidential bargaining file stays with Labor Relations and is never read for a manager's answer.
Student records removed from grievance exhibitsWhere a grievance touches grades, student names and ID numbers are removed before an exhibit is stored, the original is never kept, and exports draw only from the redacted file. Grievance files are kept 7 years after close, questions 3 years, with legal hold.
Versioned agents and a complete trailEvery agent has a version, prompt version and threshold; a new version is re-run against 380 manager questions with approved answers before it goes live, and overrides carry a reason code from AO-1 to AO-4. Who, what, when, why and which evidence are on the trail, with an arbitration pack for any grievance.
Configuration

Your contracts' rules, not ours

Clocks, thresholds and retention are settings. The systems administrator proposes a change, and it takes effect only when the Director of Labor Relations approves it.

SettingDefaultChoose from
Answer without a specialist at or aboveConfidence 0.85Below it, the question goes to a Labor Relations Specialist
Director approval on a Step 1 responseOver $2,500 or a new precedentStep 2 decisions always go to the director
Step 1 clock, from each contract10 working days for Graduate Workers7 for Trades, 5 for Campus Police; set per unit with Step 2 and arbitration-demand windows
Remind the respondent2 working days before a due date2 or 3 working days; late steps go to the Director of Labor Relations
University holidaysNot counted as working daysTaken from the HR calendar
Routed question clock1 business day1 or 2 business days for a specialist to answer
Grievance file retention7 years after close7 or 10 years; a legal hold overrides retention
Question log retention3 years3 or 5 years
Connections

Works with the systems Labor Relations already runs on

Human capital management systemunit membership, appointments and timesheets
Document managementagreements, side letters, MOUs and awards, every version
Grievance case logopen grievances, past files and their outcomes
Payroll systempay adjustments from grievances and settlements
Single sign-onroles and unit access from directory groups
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
0
answers from superseded wording; every cited layer checked for the incident date
Answered with a citation
July 1 – October 21, 2026
target
Same day
Step 1 response drafted, approved inside a 5- to 15-working-day contract clock
Draft by handdays
With agentssame day
typical
$2,380/day
average arbitrator fee in one large state; an arbitration runs several days plus counsel
Misread contractAnswered from the clause

Sources: FMCS, Average Arbitrator Per Diem Rates, July 2026 (an average of $2,380 a hearing day, range $1,000–$4,000, in one large state) · FERPA, 34 CFR Part 99. "demo" = seen in the working solution, on its sample data · "target" = design goal, measured in the live solution · "typical" = published figures · "estimated" = our arithmetic, kept modest. Halden State University, its bargaining units, contracts, grievances and the people named on this page are fictional: characters and sample data in the working solution.

Questions

What labor relations offices ask us.

What is Collective Bargaining Agreement & Grievance Search?

Collective Bargaining Agreement & Grievance Search gives labor relations staff and managers cited answers from union contracts, side letters, MOUs and arbitration awards. It answers in one plain sentence first, then shows the clause's lineage, checked for the date the incident happened, and drafts each Step 1 grievance response on the contract clock for a specialist to approve.

How does it know which version of a union contract applies?

The currency agent builds each article's lineage from its effective dates and marks the layer in force on the incident date, striking superseded wording. When an expired agreement has been extended by an MOU while the parties bargain, the extension controls; a bargaining proposal is never cited as current. Any article can be replayed to an earlier date.

How does it help with the union grievance process?

When a grievance is filed, the clock agent counts the Step 1 due date in working days from the unit's grievance article, and the drafting agent writes the response citing the lineage and attaching the evidence. The manager signs, a labor relations specialist approves, and payroll releases any money. Late steps escalate to the Director of Labor Relations.

Does it treat each bargaining unit's contract separately?

Yes. The answer comes only from the unit the question is about, and the cross-unit agent asks the same question of the other contracts and warns when the answer differs for someone the manager also supervises. It never applies another unit's rule.

Can managers see bargaining notes or other units' contracts?

No. Managers see only their units' contracts, set from directory groups. The confidential bargaining file stays with Labor Relations, is never read for a manager's answer, and is left out of every arbitration pack.

What happens to student records attached to a grievance?

Where a grievance touches grades, the privacy agent removes student names and ID numbers before the exhibit is stored, the original is never kept, and exports draw only from the redacted file. FERPA governs those student records.

Do people stay in control of the decision?

Yes. The agents find, date and draft; they never send a response, move money or extend a deadline. A question below the 0.85 confidence threshold goes to a specialist, the person who signs a response can never approve it, and a specialist can override any answer with a reason code (AO-1 to AO-4), which holds the answer and is logged in the audit trail.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements and documents, such as your agreements, side letters, MOUs, awards and past grievance files, and it goes live once every quality gate has passed. We will walk you through it on one of your own units first.

See it on
your contracts.

We'll run Collective Bargaining Agreement & Grievance Search on one of your units' agreements, side letters and past grievances.