- Before
- Rebuilds every packet by hand and works out from memory which sections a new label changed.
- Now
- Starts from checked asks and a built packet, decides the edition, and signs sections from a cited redline.
One payer request, from letter to sent packet
Crestline Health Plan’s P&T Committee reviews ulcerative colitis therapies on November 12, and Veltrimab’s ulcerative colitis indication was approved on September 30. Here is what happens to their request, screen by screen, in the working solution.
- 01Morning
Formulary season, on one screen
Priya Raman · Dossier ownerPriya opens the solution to 8 open payer requests, 3 packets due within two weeks and 14 P&T meetings ahead, four of them at accounts that have not asked for a dossier. The Veltrimab v6.0 edition stands at 7 of 17 sections done, with sign-off targeted for October 24. The P&T calendar shows every meeting by account type, from national PBMs to Medicaid.
“Each bar is the packet window — due 14 days before the meeting.”
- 02Oct 6 · 16:42
The letter, split into asks and checked as unsolicited
Request Intake & Unsolicited CheckerDr. Hannah Brooks, PharmD, clinical pharmacist on Crestline’s P&T Committee, writes through the eDossier portal for a 1.4M-life plan. The agent highlights her four asks in her own words and records the unsolicited check: it came in unprompted, she decides on formulary, and the last company contact was August 14. Her request for updates for 12 months is recorded too.
Packet due Oct 29 · 36 days to P&T.
- 03Next
Each ask tested against the label
Label & Claims CheckerThree asks are on label: the dossier with ulcerative colitis, a budget model for the membership, and results after a failed advanced therapy — 17.9% vs 4.2% clinical remission at week 12 in VLT-301, read from the Figure 2 forest plot and confirmed by the text. The adolescent question is not: label §8.4 says safety and effectiveness in pediatric patients with ulcerative colitis have not been established. Priya hands it to Dana Okafor in Medical Information, reply due October 9.
“This ask stays out of the packet; Medical Information answers it separately and records it.”
- 04Decided
Which edition goes, and the packet built
Priya Raman · Dossier ownerv6.0 is under revision, so Priya chooses: send v6.0 with ulcerative colitis, since sign-off on October 24 comes before the October 29 deadline, or v5.2 now with v6.0 to follow. She picks v6.0 and presses Build packet. The agents map the asks to the dossier, preset the budget model to 1.4M members and draft the cover letter, each step shown as it runs.
- 0515.3 seconds later
Four files, and nothing they did not ask for
Packet & Deck BuilderThe cover letter answers A1–A3 one by one and lists the 14 sections changed since v5.2. The Approved Product Dossier v6.0 runs to 17 sections and 112 pages. The Excel budget impact model is preset to Crestline — year 1 $522k (+$0.031 per member per month), year 3 $1.46M (+$0.087) — with every input left editable. A 3-page §3.2B excerpt answers the subgroup question.
“Payer deck left out. Crestline did not ask for slides, the deck stays with Sam Patel for the account meeting.”
- 06MLR
Medical, then regulatory and legal review
Omar Haddad · Lena OrtizPriya sends the packet to MLR — which the solution allows only once the adolescent ask has been handed to Medical Information. Omar Haddad approves for medical review and Lena Ortiz for regulatory and legal review, both on October 7 at 09:14. The packet now reads 2 of 2 approved.
- 07Sent · Oct 7
Sent through the portal, with the record filed
Priya Raman · Dossier ownerPriya sends the packet through the eDossier portal. The unsolicited record, the packet and both approvals are filed with REQ-2417. The rest of the packet goes now; the v6.0 dossier is released to the portal the moment it is signed.
“Standing request: updates may go to this account until Oct 2027.”
- 08Behind it
The new edition, redlined with a reason for every change
Evidence Mapper & Change TrackerThe UC approval touched 14 sections, the VLT-302 52-week results 4, the psoriasis 5-year extension 2 and the new list price 3. In §2.1B Product information the agents add the UC indication, 600 mg IV induction at weeks 0, 4 and 8, then 200 mg subcutaneous from week 16 and every 8 weeks after, the hepatotoxicity warning during UC induction, and the WAC from January 1, 2027. Each change shows its reason and can be reverted; unchanged text stays word for word.
“Each change shows why — click the reason to see its source.”
- 09One value to decide
Two numbers for the same endpoint, put to a person
Table & Figure ReaderThree values in the §3.2B evidence table come from figures, each confirmed by a table or a sentence. One is not settled: the VLT-302 abstract gives week-52 endoscopic improvement as 50.1%, while Figure 3 and Table S4 give 50.2% (136 of 271). The reader recommends Table S4 because it holds the patient counts; the dossier owner decides and the choice goes into the change log.
No value from a figure without a confirming table or sentence.
- 10Last 30 days
Turnaround, MLR and what payers decided
Priya Raman · Dossier owner23 requests answered, a median of 2.4 days from received to sent, 87% passed MLR the first time and every packet before its P&T deadline. The dashboard shows what payers ask for — full dossiers 46%, budget or cost models 22% — where the days go by stage, and recent P&T decisions for accounts that received a packet.