- Before
- Reads alerts in one tool, the payee-change log in online banking, the account in the core and the partner's ledger in a portal, then phones the other bank and keys the return herself.
- Now
- Opens one story with its evidence, the money clock and one proposed next step, edits the drafted notice, and signs a package that goes to a checker.
ACH fraud monitoring on one $3,412.66 payroll credit, from the Federal Reserve file to payday
Thursday, October 22, 2026, at Tessaly Community Bank, a community bank that sends ACH for 14 fintech partners and 1,100 business clients. Overnight, a Delmar Freight payroll credit for Marcus Hollis arrived for an account opened two days earlier. Here is how the agents read it and the people decided it.
- 018:52 a.m.
The day split the way the Nacha rules split it
Priya Halvorsen · ACH Operations SpecialistPriya opens Today. On the left are the entries Tessaly sent as ODFI: 38 flagged of 138,100. On the right are the credits it received as RDFI: 53 flagged of 76,200. Between them stand the six rules each finding answers, joined to each one-line story by a thin line. Twelve flags need her, and a quiet notice says Tallowbrook Pay's 8:00 a.m. partner ledger file is 52 minutes late.
- 021:42 a.m.
Same pay, new destination
Received credits agentThe Federal Reserve file brings 31,204 credits settling Friday. One is DELMAR FREIGHT, PAYROLL, PPD, $3,412.66 to MARCUS T HOLLIS, account ••••8817, opened Tuesday at 11:06 p.m. through the Orrin Wallet app. Delmar Freight has paid him into his own account ••••2204 every other Friday since June 2019, 192 credits. Rule FM-03 fires, and the money clock shows 24 h 08 min before the funds must be available.
- 031:44 a.m.
The money in and the money out, found together
Mirror agentOn the sent side, ••••8817 has a $3,400.00 Orrin Wallet cash-out queued for Friday at 9:05 a.m., five minutes after the payroll would be available. The device that opened it, D-77F2, opened two more accounts in other names. The credit is held under the funds availability exemption. Each of the seven steps of the run shows its time, its confidence and its hand-off.
“False pretenses, identity. Someone posing as the employee changed where his pay goes.”
- 042:16 to 8:41 a.m.
The sending bank, asked and answered
Contact agentThe Contact agent finds Corvane National Bank's ACH Fraud Desk in the ACH contact registry and asks it to confirm, under standing rule FM-07. At 8:41 a.m. Rhea Lindqvist replies: Delmar Freight received the direct deposit change by email on Monday from marcus.hollis@delmarfreight-hr.com, a look-alike of delmarfreight.com. She asks for the return, and says Delmar will send a corrected credit to ••••2204 on Friday.
- 058:43 a.m.
A false-pretenses return, drafted to edit
Contact agentThe agent drafts the fraud notice and the return with the R17 return code and QUESTIONABLE, with R06 one click away. The letter states that the entry goes back in Tessaly's 10:30 a.m. return file and that the funds were never made available. Priya can edit it or ask for a shorter version. Nothing is sent yet.
Asked 2:16 a.m., answered 8:41 a.m., 6 h 25 min: inside Tessaly's one-business-day reply standard.
- 06Before signing
What the customers will see, with no tipping off
Priya Halvorsen · ACH Operations SpecialistPriya previews the secure message to Marcus Hollis: his pay was sent to a different account after someone asked his employer to change his direct deposit, it was stopped, and Delmar Freight is paying him on Friday. The holder of ••••8817 sees only that a deposit is under review and transfers out are paused. Neither view, nor the notice to Corvane, mentions the referral to the BSA Officer.
- 079:02 a.m.
Seven actions in one package, signed by the maker
Priya Halvorsen · ACH Operations SpecialistThe package returns the credit as R17, keeps the hold, restricts ••••8817, stops the cash-out, sends the notice and the customer message, and refers three accounts to the BSA Officer, marked Confidential. Priya signs with reason code FP-01, Payroll diversion, false pretenses, identity. The screen tells her plainly that she prepared it, so she cannot check it.
- 089:14 a.m.
Checked by someone else, released, and paid on payday
Owen Castellanos · ACH Operations ManagerOwen checks the evidence and releases six actions to the core, the partner ledger, the return file and the other bank. The R17 return is in the 10:30 a.m. file, and Corvane acknowledges at 11:02 a.m. On Friday at 10:52 a.m., Delmar Freight's corrected Same Day credit of $3,412.66 arrives for ••••2204 and posts at 1:00 p.m. The cash-out never leaves.
- 09Partners
A partner's gap found, tested and closed
Ingrid Mabry · Fintech Partner Risk ManagerOrrin Wallet says it holds cash-outs for 72 hours, but the hold counts from the first deposit, not the opening, which is how ••••8817 could queue a cash-out with no deposit. The Mirror agent proposes holding every Orrin Wallet cash-out from an account under 5 days old for 24 hours, which would have stopped 17 cash-outs in 30 days, 12 of them confirmed fraud. Ingrid prepares it; Owen applies it.
- 10Any time
One trail, and a pack for the examiner
Celeste Varga · Internal AuditThe audit trail for R-0422 lists every action by a person or an agent, with who, what, why and the evidence, from the 1:44 a.m. flag to the Friday watch closing at 10:52 a.m. It is append-only and kept five years. One click builds the FDIC examination pack, the Nacha rules compliance audit, an internal audit sample or the BSA Officer's confidential pack.