Document Intake Hub
Classifying millions of incoming claims across categories
Company Overview
Large data provider with a leading insurance company client.
Business Challenges
Sorting through 50,000+ claim communications daily and 200+ claim sorting categories.
30+ document types, predominantly scanned images with highly contextual information within claim forms makes categorization complex.
1000+ workforce doing manual sorting.
Highly sensitive health record data..
Botminds Solution
A point solution catering to the exact scenario was developed and deployed on-prem to address data sensitivity and volume needs.
End-to-end solution with automatic document ingestion, document type identification, data point extraction and document grouping.
Continuous data quality improvements with our human-in-the-loop-based on validation and corrections performed with the help of a reduced workforce.