- Before
- Rebuilds the same report every quarter from the HR extract, payroll and spreadsheets. “Every quarter I rebuild the same numbers, and every quarter someone asks if trainees count.”
- Now
- Opens a reconciled count, a forecast for every department and grade, and a drafted report with every figure cited; she accepts the data fixes and prepares the report for signature.
One quarter, from the month-end extract to a signed government report
Lumina Utilities, a government-owned electricity and water utility, has 6,480 people and a target of 48 % nationals on December 31, 2027. It is Tuesday, October 13, 2026; the HR extract is September 30, and the Q3 government report is due October 31. Here is the quarter, screen by screen, in the working solution.
- 01Overnight, 02:10–02:24
Every department is a gauge, forecast to the target date
Noura Al Hammadi · Workforce reporting leadNoura owns the quarterly government report. By the time she opens the board, five agents have run on the month-end extract. The company dial reads 43.9 % today and 47.6 % forecast on Dec 31, 2027 against 48 % — 0.4 points short, which looks close. Behind it, Engineering & Projects is forecast at 33.6 % against 40 % and IT & Digital at 27.7 % against 30 %; Distribution is at risk at 47.3 % against 48 %.
“The company total is 0.4 points short and looks close. Behind it, 2 departments are short and 1 is at risk: Engineering & Projects needs 41 more national hires.”
- 02Before anything is counted
The count reconciles to payroll, and 8 national records are corrected
Headcount reconciler6,503 active HR records, less 12 secondees out (counted by the host) and 11 interns under six months, gives 6,480 — the same as September payroll. Of 2,854 nationals in the extract, 6 technician trainees were coded as permanent grade 6 and 2 employees sat in two departments after the September transfers, so 2,846 are counted: 43.9 %. Four nationality updates without a document reference stay open until the evidence arrives.
“HR records are never edited by an agent; fixes go to HR systems.”
- 03Grade bands
The grade band at risk, and women among nationals
Target forecasterOne switch turns the board from departments to grade bands. Professional & engineering, grades 9–11, is forecast at 39.5 % against 42 % — 57 hires short; middle management, grades 12–14, at 63.0 % against 65 %. Under each band are the national women: 1,012 of 2,846 nationals (35.6 %), and 14 of the 57 national senior leaders.
- 04One click on the gauge
The bridge shows why Engineering & Projects is short
Noura Al Hammadi · Workforce reporting lead189 of 612 staff are nationals today, 30.9 %. The pipeline adds 19 graduate engineers, 11 technician trainees, 9 accepted offers and 5 sponsored students; 7 retire, 7 resign at the 3-year rate and 4 transfer out. That is 215 of the 640 planned on Dec 31, 2027 — 33.6 % against the 256 that 40 % requires. Every bar cites its source, and the conversion and resignation rates under the bridge can be changed to see it move.
“41 national hires beyond the pipeline. 215 forecast against 256 needed (40 % of 640).”
- 05The pipeline
51 nationals already on their way into Engineering
Pipeline trackerThe pipeline tracker reads the graduate engineer, technician development, sponsorship and recruitment records: 22 graduate engineers finishing Jun–Sep 2027 at 86 % past conversion, 14 technician trainees finishing Mar 2027 at 79 %, 9 accepted offers joining Nov 2026–Jan 2027 at 96 %, and 6 sponsored students graduating Jun 2027 at 83 %. Each person lands on a timeline, and counts only once they hold a permanent role.
Pipeline tracker: never ranks individuals, never makes or withdraws an offer.
- 06The departures
Retirements by date, resignations only as a rate
Exit forecasterSeven Engineering nationals reach pension eligibility before the target date, three of them in grades 13–14 — which is where the middle-management gap of 3 comes from; knowledge handover plans are with Aisha Al Ketbi. Resignations are a 3-year rate by grade, 3.2 % a year weighted, so 7 by Dec 2027. Four transfers out, approved on Sep 14, count in the receiving departments from Nov 1.
“Resignations are forecast as rates by grade, never for a named person.”
- 07Calculate hires to close the gap
41 hires, 47 offers, about 6 a month
Target forecasterThe forecaster shows its working step by step. The gap of 41 splits into 24 professional and engineering hires, 14 technical and 3 middle management. At the 87 % offer-to-start rate that is 47 offers; time to start averages 4.5 months, so the last offer that counts is mid-July 2027 — about 6 a month, November to June. 32 of the 41 fit expatriate contracts ending in 2027, so only 9 need growth headcount.
“32 expatriate contract ends in 2027 fit these roles · 9 need growth headcount (28 in the plan).”
- 08The plan
The Executive Director approves his own hiring plan
Eng. Khalid Al Mazrouei · Executive Director, Engineering & ProjectsThe hiring plan lists the 41 hires by grade and role family — 9 electrical, 6 mechanical, 5 civil and 4 project controls engineers, 8 electrical and 4 instrumentation technicians, 2 in CAD draughting, 3 project managers — the offers by month and every position each hire fills. With the plan, the gauge reaches 40.0 %: 256 of 640. Eng. Khalid signs with the meaning of his approval.
Meaning of the signature: “I approve this hiring plan for my department.”
- 09The report
The Q3 government report, drafted from the same numbers
Report writerReference HC-NR-2026-Q3, to the Government Human Resources Office, in the office's quarterly template: summary, nationals by department, by grade band and gender, the development pipeline, the forecast to Dec 31, 2027 with its actions, and data notes. Every figure carries a citation chip; click one and the source rows open. Margin notes show what changed since Q2 — the company rate 43.6 % → 43.9 %, +35 nationals.
“Conversion from the last three cohorts; a person counts only once in a permanent role.”
- 10Signed and submitted
Mariam signs, and the report version is frozen
Mariam Al Suwaidi · Director, Human Capital“Check every figure” traces all 34 figures to their source rows and confirms the departments and grade bands sum to 6,480 and 2,846. Mariam signs HC-NR-2026-Q3 with the meaning “I approve this report for submission”, the version is frozen, and she submits it to the Government Human Resources Office. The Engineering plan and its board note go to the board on November 4.
Agents draft and check; only the Director of Human Capital signs and submits.