Third-Party Damage Recovery demo

What the demo shows

A workflow solution for claims teams that bills and pursues parties who damage utility assets.

Each damage claim is built as a stack of evidence and cost: six agents read the crew's photos and report, prove liability from the excavation ticket record (outside the approved area, no ticket, expired, hand-dig zone) and the utility's own drawings, price every cost line from the work order with its source, split shared poles by the joint-use agreement, and draft the invoice and the insurer demand. The claims analyst confirms and sends; legal co-signs large claims.

Transcript

1. 0:00Third-Party Damage Recovery bills the parties who damage utility assets for claims teams.
2. 0:08Lumina repairs 1,200 damages a year and recovers under a third of the cost.
3. 0:16Last Wednesday, an excavator cut a cable and a water main on Street 14.
4. 0:23Agents stack the evidence and every cost with its source—labor, cable, plant, road, and lost water.
5. 0:33The ticket proves liability.
6. 0:36Sandline dug 40 meters outside, its approved area.
7. 0:42Lumina's drawing shows the cable right there, so that defense is closed.
8. 0:48HESA approves. The 182,000 dirham invoice and the insurer demand go out.
9. 0:56Damage billed in days, not weeks, with liability proven from the ticket.
10. 1:03Built on bot mines.
11. 1:04Agents, data, screens, and governance on one platform.

Transcribed from the film’s narration. Captions are on the player.