- Before
- Argues the non-standard calls in a memo written at quarter end, often without knowing which policy version the precedent followed.
- Now
- Sees the clause, the policy and who disagrees on each step, asks the agents why, and approves with a reason. “Show me the clause, the policy and who disagrees. Then I'll decide.”
One contract, from the morning briefing to a locked memo
Pellmoor Health has signed a 3-year platform subscription with paid implementation: $1,274,000 fixed, signed 26 Sep 2026, service from 1 Oct. Two months are free, service credits apply below 99.5% uptime, and the memo is due Friday. Here is how Nadia Khan, technical accounting lead at Kestrel & Vane Group, works through it with the agents — screen by screen, in the working solution.
- 0107:40
The agents brief her: three decisions, one side letter
Nadia Khan · Technical accounting leadSince 1 Oct, 16 contracts have come in; 6 are signed or confirmed and 3 wait for Nadia. The briefing comes from the review team as a short thread: the challenger disagrees on Pellmoor Health, the intake agent has found a side letter on Tarnwell Logistics, and the judgement agent puts a fiscal-funding clause on Corrin Water Authority and a performance bonus on Halbrook Aerospace to her. Every item cites its clause and offers the next action.
Challenger agent: “I disagree with how the price is split in step 4. Service credits belong to the subscription alone under RR-4.3 v4; it moves $1,018.19.”
- 02Open step 4
Five steps across the top, the clauses that drive each one
Judgement agentThe contract, What we promised and The price are signed. Splitting the price shows the clauses it rests on — service credits at MSA p.14, the $84,000 implementation fee at SOW p.3, the SSP study, the $35,000 monthly fee at Order Form p.2. The judgement agent, 88% confident, splits all $1,260,000 by relative SSP: subscription $1,168,363.64, implementation $91,636.36. The challenger's figures sit beside it, with the difference.
“Next for you: decide how to split the price; the challenger disagrees with the judgement agent.”
- 03She asks why
“Why did the judgement agent use proportional?”
Nadia Khan and the judgement agentNadia asks in the conversation beside the step. The judgement agent answers plainly: it followed the two most similar contracts, RC-2417 and RC-2488, which split the whole price by SSP — and both were signed before RR-4.3 version 4 came into effect on 2 Sep 2026. It cites the policy and concedes the point.
Judgement agent: “The challenger is right that the current version puts service credits on the subscription alone.”
- 04One instruction
“Use the challenger's split” — re-run, but not final
Judgement agent and challenger agentThe judgement agent re-runs the step: the fixed $1,274,000 split by SSP, then the $14,000 of expected service credits to the subscription. Subscription $1,167,345.45, implementation $92,654.55. The challenger re-tests it and marks “Proposal now matches”. Nothing changes unseen, and the step still waits for her.
“The judgement agent re-ran step 4 with the challenger's split. It still needs your approval.”
- 05Approve step 4
She approves with a reason code and the meaning of her signature
Nadia Khan · Technical accounting leadShe picks the reason Policy applied (current version) and writes the note for the record: precedent RC-2417 and RC-2488 predates RR-4.3 v4. The signature carries its meaning — she approves this judgement for the revenue memo of RC-2611. Send back and Edit sit on the same bar, each with its own reasons.
“Signing as Nadia Khan, technical accounting lead. Meaning: I approve this judgement for the revenue memo of RC-2611.”
- 06Signed
The memo grows by one section
Memo writerThe moment step 4 is signed, the memo writer adds section 4: SSP of $1,224,000 for the subscription and $96,000 for implementation, the $14,000 of credits allocated entirely to the subscription under ASC 606-10-32-40 and RR-4.3 v4, and the resulting split. Each paragraph carries its citations. Four of five sections are written; step 5 is still marked “Written when step 5 is signed.”
“Step 4 signed. The memo writer added section 4.”
- 07Five of five
Step 5 signed, the memo signed and locked
Nadia Khan · Technical accounting leadWhen we earn it: the subscription ratably from 1 Oct 2026, when access was granted, free months included — $32,426.26 a month — and implementation over time by labour hours on the 1,150-hour plan. Both agents agree; she signs. With five of five signed she signs and locks the memo, addressed to the contract file and to Helen Ward, the corporate controller. It cites 22 passages, and any change after locking opens a new version.
“I approve this memo as the accounting conclusion for RC-2611.”
- 08Before hand-off
The billing system was about to invoice the free months
Schedule agentThe schedule agent built revenue and billing by month: to 31 Dec 2026, revenue $175,430.87, billed $77,000, contract asset $98,430.87. It also found the billing system set to invoice $35,000 in October and November, months the order form makes free. The correction is drafted for billing operations and changes nothing until a person sends it; hand-off to the revenue system waits for it.
“Hand-off waits for the billing correction.”
- 09The same morning
A side letter in an account executive's email
Owen Mbeki · Deal desk analystOn Tarnwell Logistics ($2,416,500), the intake agent read 41 emails and 2 approvals as well as the signed documents. An email of 24 Sep offers a 90-day return on the 1,200 telematics units. The agents treat it as part of the contract until the deal desk says otherwise, so revenue on $612,000 of hardware likely to be returned waits for the return period. Owen confirms or rejects it; above $2M, Helen co-signs.
The email: “If the units don't suit your depots, you can send them back within 90 days of delivery for full credit.”
- 10Afterwards
The challenger proposes a fix to the policy itself
Challenger agentBecause the judgement agent followed precedent from before RR-4.3 v4, the challenger suggests one sentence for the policy: contracts signed before 2 Sep 2026 are not precedent for it. Nadia owns the policy and can approve it as RR-4.3 v5 or decline. Every policy shows its versions and the contracts that cite it — RR-4.3 is cited by 140.
Suggested wording: “This version replaces earlier practice. Contracts signed before 2 Sep 2026 are not precedent for this policy.”