Planned Outage Management demo

Clash-free outage plans with customers told in time. 1:15

What the demo shows

A workflow solution for outage coordinators that schedules planned outages and flags conflicts.

Every planned outage sits on one Gantt chart by substation and feeder; drop an outage on a day and six agents check its backup feed, overlapping outages, crews, medically dependent customers, events and weather, and the notice clock, and the coordinator approves.

Transcript

  1. Planned Outage Management schedules planned outages and flags conflicts for outage coordinators.
  2. Outages compete for the same backup feeders and clashes surface the day before.
  3. Layla plans Lumini utilities week on one chart by substation and feeder.
  4. Tom's request, a new ring main unit on Marsh Lane.
  5. Each day lights green, amber, or red.
  6. She drops it on Thursday.
  7. Red, the backup feeder is already out.
  8. Without it, 1,284 customers lose power, not 412.
  9. Wednesday is clear. For medically dependent customers in a school get a call.
  10. She approves. Letters, texts, and calls are drafted before tomorrow's post.
  11. No outage approved while its backup is out, and every customer told in time.
  12. Built on Botminds: agents, data, screens, and governance on one platform.

Transcribed from the film’s narration. Captions are on the player.