Outage Post-Event Review demo

Post-event reports in hours, actions tracked to closure. 1:15

What the demo shows

A workflow solution for operations engineers that assembles after-action reports and causes.

SCADA events, customer calls, crew GPS and control-room log lines are merged onto one timeline of the event, with every clock aligned. The engineer plays it back like footage; six agents mark the decision points and the delays, price each delay in customer minutes, draft the after-action report with every line cited to a moment on the timeline, and track each action until a later event proves the fix worked.

Transcript

  1. Outage Post-Event Review assembles after-action reports and causes for operations engineers.
  2. Today that takes days of lining up SCADA, relay records, logs and crew notes by hand.
  3. On October 9th, feeder F-12 locked out.
  4. 6,412 customers lost power.
  5. Six agents merged SCADA, calls, crew GPS and the control-room log onto one timeline.
  6. Mara plays the evening back.
  7. The calls pile up.
  8. The crew lane stays empty.
  9. 23 minutes from first call to dispatch.
  10. Lost in a shift handover.
  11. It goes into the report.
  12. The breaker also re-closed onto the fault, on a setting older than the cable work.
  13. The draft is ready in hours.
  14. Every line cited. And the same delay is found three times before.
  15. Built on Botminds: agents, data, screens, and governance on one platform.

Transcribed from the film’s narration. Captions are on the player.