New Service Connection Processing demo
From application to energized, each step tracked. 1:14
What the demo shows
A workflow solution for connection teams that takes new-service requests to energization.
Each new connection runs on one milestone rail from application to energized: complete, design, fees, site ready, inspection, meter and energize, each station moved from its source record, and a stalled step glows. Six agents check the request and write the missing-item list, recompute the load and propose the service and transformer, quote the fees, watch the customer system, network map, work management and city inspection portals, and tell the builder at each milestone. The energize gate books the first crew window once the inspection has passed and the fees are paid. The coordinator decides holds and exceptions, and the service planner signs each design.
Transcript
- New Service Connection Processing takes new service requests to energized for connection teams.
- Today, the inspection passes, and the fees are paid, and still nobody books the crew.
- Here, every connection runs on one rail, from application to energize.
- A stalled step glows.
- Six connections were ready with no date, the oldest 11 days.
- Priya books all six at once.
- Brightwater Dental Clinic has waited nine days on its inspection and still owes $48.60.
- The city's portal reads past.
- At 10.42, the builder pays the balance.
- Both are true, so energization books itself for Tuesday, and the builder gets the date by text.
- Ready to energize in two days, not nine, with every step tracked.
- Built on Botminds: agents, data, screens, and governance on one platform.
Transcribed from the film’s narration. Captions are on the player.