WorkflowRegulatory Reporting

NCUA 5300 Call Report

The NCUA 5300 Call Report drafted, checked and explained before upload, and a one-page memo for the CFO in place of 1,100 fields

The 5300 ready for the CFO in three days, every figure traced to the ledger.

See one case, screen by screen ↓
demo1,618checksfrom the NCUA portal's published errors and warnings, run on the draft before upload: 0 errors, 2 warnings
demo312loans$9.7 million from one dealer group's 2025 vintage: 98% of the rise in indirect auto delinquency, found and cited by the Delinquency agent
target100%of about 1,100 fields traced to their GL accounts and records
target0errorsat upload, with every warning explained before the CFO signs
In short

What is NCUA 5300 Call Report?

The NCUA 5300 Call Report is the quarterly financial report every federally insured credit union files with the NCUA: the Statement of Financial Condition, the Statement of Income and Expense and Schedules A to I. NCUA 5300 Call Report, the solution, gives the finance team seven agents that draft every schedule from the general ledger, the core and the investment accounting system, reproduce the portal's errors and warnings before upload, and write the CFO a one-page memo of the decisions still needed. The Accounting Manager resolves the holds, the CFO approves and the CEO certifies.

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Updated

The problem

Why the NCUA 5300 Call Report runs up to the deadline

Every quarter a credit union's finance team turns the general ledger into the NCUA 5300 Call Report: the Statement of Financial Condition, the Statement of Income and Expense and Schedules A to I, about 1,100 fields at a credit union of $6.8 billion. Two accountants map 2,260 GL accounts to 5300 account codes, pull loan, share and delinquency figures from the core, reconcile the investment accounting system and post top-side adjustments. A GL account opened mid-quarter falls out of the mapping unless someone notices.

The portal's errors and warnings usually show up only after the upload, days before the due date 30 days after quarter-end. Every warning needs an explanation, often written from memory, and a jump in delinquency needs a cause that sits in member loan records the finance team does not normally query. Then the CFO approves a report too long to read, and the CEO certifies it.

typical30daysafter quarter-end the 5300 is due in the NCUA portal, and late filers can face civil money penalties
typical4,287credit unionsfederally insured, each filing the 5300 every quarter
Where the 5300's working days go after the ledger closesestimated
By hand9 days
With the solution3 days
  • Mapping GL accounts and keying the statements and schedules3 → 0.5 d
  • Tying to the core, the investment system and the prior filing2 → 0.5 d
  • Delinquency by product and age, net worth and risk-based capital1 → 0.3 d
  • Finding the portal's errors and warnings1 → 0.3 d
  • Writing warning and variance explanations1 → 0.5 d
  • Review, the CFO's approval and certification1 → 1 d

Estimated split for a two-accountant team at a credit union the size of the sample one, by hand and with the agents: about nine working days against about three. Our arithmetic, kept modest.

How it works

How the quarter's 5300 moves

Seven agents draft, tie, check and explain the 5300 and write the CFO a one-page memo; people review, approve and certify.

What comes in
Records in6 systems · ledger, core, investments, documents
Agents at work
Preparation agentdrafts A to I
Then
Reconciliation agent
Delinquency agent
Capital agent
Then
Validation agent
Variance agent
Then
Memo agentCFO memo, cited
A person decides
Accounting Manager, CFO, CEOresolve, approve, certify
What comes out
Signed 5300
Certified in the NCUA portal
Due date met
One case, step by step

One NCUA 5300 Call Report, from two holds to certified

Norrell Federal Credit Union, $6.8 billion in assets and 520,000 members, must file its September 30, 2026 5300 by October 30. It is Thursday, October 22, 9:40 a.m.: eight days left. Here is what happens next, screen by screen, in the working solution.

  1. 019:40 a.m., 8 days left

    A one-page memo instead of 1,100 fields

    Renee Calloway · Accounting Manager

    The agents have drafted the statements and Schedules A to I and written the CFO's memo: “The September 30 5300 is ready to sign except for two things.” Three short paragraphs give net worth of $722.1 million with a net worth ratio of 10.6%, a risk-based capital ratio of 11.8%, and loans 60 or more days delinquent at 1.16%. Two holds sit inline, each with Resolve and Ask the agent.

    “Statements and Schedules A to I drafted, 0 errors, 2 warnings to explain.”

  2. 02One click

    Every number opens to its 5300 line and the ledger

    Memo agent

    Renee clicks $722.1 million. It opens to Schedule G, Section 2, line 8, Account 997, $722,104,316, and then to the September 30 trial balance: undivided earnings of $648,712,904 in account 3100 and reserves of $73,391,412 in accounts 3200 to 3260.

    “The agents cite; people decide.”

  3. 03Hold 1

    Indirect auto delinquency, traced to its cause

    Delinquency agent

    The portal will warn: indirect delinquency (041E over 618A) rose to 1.42% from 1.09%. The agent read the core aging report of 214,300 loans, tied Schedule A, Section 2 to it with no difference, and split the rise across 38 dealer groups and 6 vintages. The driver: 312 loans, $9.7 million, from Kestrel Motor Group's 2025 vintage, 98% of the $9.9 million rise.

    Confidence 0.94, above the 0.85 threshold. Kestrel's 60+ rate is 6.5%; the other dealer groups run 0.8% to 1.1%.

  4. 04The evidence

    The passage behind the finding

    Delinquency agent

    Each piece of evidence opens to its highlighted passage in document imaging. Dealer Agreement DA-2025-014, Amendment 2, §4.3 widened credit tiers C and D to a loan-to-value ratio of up to 130% from February 10, 2025. The credit committee minutes of August 14, 2026 paused tier C and D applications from the dealer group.

  5. 05Her decision

    She asks the agent, then accepts its explanation

    Renee Calloway · Accounting Manager

    Renee asks whether the pool is already in the allowance. The agent answers with a citation to the allowance memo: a $2.1 million qualitative adjustment for the 2025 pool. She accepts the drafted explanation, which signs Schedule A, Section 2 and updates the memo. Edit, and Reject with a reason code, were one click away.

    “Of the $9.9 million increase, $9.7 million is 312 loans originated in 2025 through one dealer group under expanded credit tiers.”

  6. 06Hold 2

    A top-side adjustment needs a different reviewer

    Dana Whitlock · Senior Accountant

    Dana posted TSA-26Q3-07, $1,840,000 between AFS debt securities (AS0067) and unrealized losses (EQ0009), because the ledger closed on September 29 prices. The Reconciliation agent matches it to the break to the dollar: $1,106,442,180 in the ledger against $1,104,602,180 in the investment accounting system. Dana cannot approve her own entry, so Renee approves the adjustment and the Variance agent's drafted explanation.

    Total assets move from $6,814.2 million to $6,812.4 million; the net worth ratio stays 10.6%.

  7. 07Both holds resolved

    The memo now reads ready to sign

    Memo agent

    The headline changes to “Ready to sign. Net worth ratio 10.6%. Risk-based capital ratio 11.8%.” All 11 applicable schedules are signed, both warnings are explained, and the memo offers one next step: send it to Thomas Achebe for approval. The Memo agent never says ready while a hold, an error or an unexplained warning remains.

  8. 08Before upload

    The portal's checks, run before anything is uploaded

    Validation agent

    1,618 checks run on the draft: 0 errors and 2 warnings, both explained. Three errors found earlier in the cycle were fixed on October 8 and 9, each with who fixed and who reviewed it. The import file, 5300-2026-09-30.xml, passes the published schema with 1,104 fields.

    “Agents never upload or certify. Linda Faraday, the certifying official, uploads and certifies in the NCUA portal.”

  9. 09Due October 23

    The CFO approves; the CEO certifies

    Thomas Achebe · Chief Financial Officer

    Thomas sees the chain: prepared October 9 by Dana Whitlock and Luis Ortega, reviewed October 22 by Renee Calloway, with all 11 schedules, 7 adjustments and 2 explanations. He approves the 5300 with his signature, or returns it with a reason code. Linda Faraday, the CEO, then certifies in the NCUA portal from the checked package: 1,104 fields, 0 errors, 2 of 2 explanations.

    8 days left before the October 30 due date.

  10. 10For the exam

    One export for the examiners

    Harold Ng · Supervisory Committee chair

    Every action by people and agents is on the trail with who, what, when, why and the evidence. One export assembles the memo and approvals, the schedules with sources, the adjustments with maker and checker, the explanations, the check results and import file, and the agent runs with their versions, for NCUA examiners, the Supervisory Committee, internal audit or the external auditor.

    Member and loan numbers are always masked; BSA case and SAR flags are always left out.

Who it’s for

Built for everyone who signs the 5300.

The same quarter's report, seen by four of the people who carry it from the ledger to the exam: what their quarter looked like, and what it looks like now.

RC
Renee CallowayAccounting Manager · reviews every schedule and owns the explanations
Accounting Manager
Before
Learns what the portal will warn about after the upload, then writes the explanations from memory, close to the deadline.
Now
Opens a memo with two holds, each traced and drafted from records; she asks the agent, decides, and signs the held schedule as reviewer.
DW
Dana WhitlockSenior Accountant · prepares the statements and Schedules A, G and I
Senior Accountant
Before
Spends the first week of the quarter re-keying what the ledger already knows, and mapping GL accounts by hand.
Now
Reviews schedules drafted from the ledger, each line citing its GL accounts; her top-side adjustments go to a different reviewer.
TA
Thomas AchebeChief Financial Officer · approves the 5300
Chief Financial Officer
Before
Approves a report too long to read, with the two fields that matter buried among 1,100.
Now
Reads one page of the decisions still needed, opens any number to its source, and approves with his signature.
HN
Harold NgSupervisory Committee chair · read only
Supervisory Committee chair
Before
Reviews each quarter's filing and its controls with internal audit, and wants the trail, not a summary of it.
Now
Reads the whole record without changing anything, and exports it with member data masked.
Built on the engine

7 agents. Each with one job, and hard limits.

Seven agents draft, tie, check and explain the 5300 and write the CFO a one-page memo; people review, approve and certify.

Preparation agent

Drafts the statements and Schedules A to I from the GL trial balance through the account-code mapping, the core's loan and share data, the investment accounting system and the loan servicing system, and cites each field's sources.

  • Never posts to the general ledger
  • Never maps a new GL account without the administrator's approval
  • Never uploads
Reconciliation agent

Ties each schedule to the general ledger, the core subledgers, the investment accounting system and the prior filing, opens breaks and matches top-side adjustments to them.

  • Never clears a break by itself
  • An adjustment needs a preparer and a different reviewer
Validation agent

Runs the NCUA portal's published errors and warnings and the import file schema test before upload, and builds the import file.

  • Never certifies or uploads: filing stays with the certifying official in the NCUA portal
Delinquency agent

Ties delinquency by product and age, from 30–59 days to 360 days and more, to member loan records, and finds the drivers by dealer, vintage, branch and credit tier.

  • Never shows member detail outside a drill with a reason
  • Never changes a loan record
Variance agent

Explains quarter-over-quarter moves past the thresholds and drafts the portal's warning explanations from evidence: prior filings, GL detail, board and ALCO minutes, rate sheets.

  • Never submits an explanation a person has not accepted
Capital agent

Computes net worth, the net worth ratio and the risk-based capital ratio under Part 702 with every input cited, and shows the headroom and a what-if on a loss.

  • Never changes the classification a person reports
  • What-ifs are never written to the report
Memo agent

Writes the CFO's sign-off memo from the drafted report: only what needs a decision, each sentence cited to the schedule line and the record.

  • Never says “ready” while a hold, an error or an unexplained warning remains
Accounting Manager, CFO and CEO

Resolve holds, approve, certify. The agents propose; a named person decides.

Ask in plain words

Ask about any figure, schedule or warning

Ask about any figure, schedule or warning in the quarter's 5300, or say what to do next. Each answer names the agent and cites its source.

Why did indirect delinquency rise?

Indirect vehicle loans 60 or more days delinquent rose to 1.42% from 1.09%. Of the $9.9 million rise, $9.7 million is 312 loans originated in 2025 through Kestrel Motor Group, after a dealer agreement amendment widened tiers C and D. Those tiers were paused on August 14. The portal explanation is drafted in Hold 1.

What loss would take us below well capitalized?

A loss of about $132.4 million would take the risk-based capital ratio below 10%; the net worth ratio would not fall below 7% until about $263.7 million. The capital screen opens with the what-if.

Which schedules still need my review?

Two: Schedule A, Section 2, held by Hold 1, and Schedule B, held by Hold 2. The other nine are signed; Schedule H does not apply.

Does this change the net worth ratio?

No. Unrealized losses on AFS securities sit outside net worth (Account 997). Total assets fall by $1.84 million to $6,812.4 million, so the ratio stays at 10.6%.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

The sign-off memoThe NCUA 5300 Call Report as a one-page memo to the CFO: ready to sign except for two holds, net worth, risk-based capital and delinquency in three paragraphs, and the sign-off path to the October 30 due date.
From the memo to the ledgerNet worth of $722.1 million opens to Schedule G, Section 2, Account 997, and to the GL accounts in the September 30 trial balance that add up to it.
Hold 1: delinquency tracedThe portal warning on indirect auto delinquency, the Delinquency agent's six steps with sources and confidence, the evidence and the drafted explanation.
The source passageDealer Agreement DA-2025-014, Amendment 2, §4.3, highlighted in document imaging as evidence for warning W-1.
Ask, then acceptThe Accounting Manager asks the agent about the allowance, gets a cited answer, and accepts the warning explanation, which signs Schedule A, Section 2.
Hold 2: maker and checkerA $1.84 million top-side adjustment matched to the investment system break to the dollar, prepared by one accountant and approved only by another.
Ready to signBoth holds resolved: the memo reads ready to sign, with the net worth ratio and risk-based capital ratio, and one next step, send it to the CFO.
5300 errors and warnings before upload1,618 checks from the portal's published errors and warnings, 0 errors, 2 warnings explained, and the import file passing the published schema.
Delinquency by product and ageSchedule A, Section 2 by product and age band, tied to the core aging report with no difference; member detail only on drill, with a reason, masked.
Net worth and risk-based capitalThe credit union's net worth ratio and risk-based capital ratio under Part 702, each input cited, with headroom and a what-if that never touches the report.
The CFO's approvalThe sign-off chain seen as the CFO: who prepared and reviewed, the approval, certification in the NCUA portal, the upload package and the days left.
The export for examinersEvery action by people and agents with who, what, when, why and evidence, exported for NCUA examiners, the Supervisory Committee, internal audit or the external auditor.
Roles and separation of dutiesWho prepares, reviews, approves, certifies and reads; nobody reviews their own work. Mapping, thresholds, agents, privacy, integrations and reason codes sit beside it.
Governance

NCUA 5300 Call Report work that is cited, checked and on the record.

Every figure cites its recordEvery number in the memo and the schedules opens to its 5300 line and account code, then to the GL accounts, core report or document passage behind it.
A maker and a different checkerEvery schedule, top-side adjustment and warning explanation has a preparer and a different reviewer. Adjustments above $5,000,000 also need the CFO.
The CFO approves, the CEO certifiesThe CFO approves with a signature or returns with a reason code; the CEO certifies in the NCUA portal. The agents never upload or certify.
Member data stays minimizedSchedules, the memo and the checks show totals only. Member-level detail opens on drill with a reason, masked and logged, and BSA case and SAR flags never appear in drill-downs or exports.
Agents with versions and thresholdsEvery agent has a versioned prompt and model and a confidence threshold, 0.85 by default; below it the draft is marked “needs a person”. Every rejection, return and override carries a reason code.
Every step on the recordEach preparation, review, adjustment, explanation, approval and certification is recorded with who, what, when, why and the evidence, and exported in one package for NCUA examiners, the Supervisory Committee and internal audit.
Configuration

Your thresholds and deadlines, not ours

The thresholds, elections and deadlines every 5300 is prepared against are settings, saved as a new version and recorded in the audit trail.

SettingDefaultChoose from
Internal variance10% and $500,000A percent and a dollar amount; any line that moves more than both since the prior quarter is explained
Delinquency trigger25 bpThe rise in a product's 60+ rate that makes the agent trace the drivers
Adjustment materiality$5,000,000Top-side adjustments above this also need the CFO
Total assets for the net worth ratioQuarter-end balanceQuarter-end balance · Average daily balance · Average of month-end balances · Average of quarter-end balances
Complex credit union leverage ratioNot electedNot elected (risk-based capital ratio, Schedule I) · Elected (Schedule H)
Internal deadlinesDrafts by business day 6 · reviews October 16 · CFO October 23 · certification October 27Set each cycle; the NCUA due date, October 30, 11:59:59 p.m. Eastern, is fixed
EscalationOnA hold open 24 hours past its deadline goes to the CFO; uncertified 3 days before the due date goes to the CEO and the board chair
Agent confidence threshold0.85Per agent (the Preparation agent runs at 0.90); below it the draft is marked “needs a person”
Connections

Works with the systems your 5300 already comes from

General ledgerthe trial balance of 2,260 accounts and the account-code mapping, on close and hourly, read only
Core banking systemloans, shares and delinquency, in a nightly extract, read only
Investment accounting systemholdings and the daily price file, read only
Loan servicing systemdealer codes, vintages and credit tiers, read only
Document imagingdealer agreements, board, ALCO and credit committee minutes, allowance memos
NCUA portalan import file checked against the published schema, for the certifying official to upload; no automated filing
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

estimated
3days
to a 5300 ready for the CFO after the ledger closes
By hand≈ 9 days
With agents≈ 3 days
target
100%
of about 1,100 fields traced to the ledger and records
1,104 of 1,104 fields
each opens to its source
target
0
errors at upload, every warning explained before the CFO signs
2 of 2 warnings explained
before upload

“demo” = seen in the working solution, on its sample data · “target” = the design goal, measured in the live solution · “estimated” = our estimate · “typical” = published figures (NCUA CUOnline and 5300 Call Report FAQs: due 11:59:59 p.m. Eastern on the 30th of January, April, July and October, with civil money penalties for late filing; NCUA fourth quarter 2025 system performance data: 4,287 federally insured credit unions). Rules named on this page: NCUA Form 5300, version 2024.1; 12 CFR Part 702 (capital adequacy); 12 CFR 741.6 (financial and statistical reports); 31 CFR 1010.430 (five-year retention). Norrell Federal Credit Union and the people, dealers, loans, accounts and records named on this page are fictional: characters and sample data in the working solution.

Questions

What credit union finance teams ask about the 5300.

What is NCUA 5300 Call Report?

The NCUA 5300 Call Report is the quarterly financial report every federally insured credit union files with the NCUA: the Statement of Financial Condition, the Statement of Income and Expense and Schedules A to I. NCUA 5300 Call Report, the solution, gives the finance team seven agents that draft every schedule from the general ledger, the core and the investment accounting system, reproduce the portal's errors and warnings before upload, and write the CFO a one-page memo of the decisions still needed. The Accounting Manager resolves the holds, the CFO approves and the CEO certifies.

When is the NCUA 5300 Call Report due?

The 5300 is due in the NCUA portal by 11:59:59 p.m. Eastern on the 30th of January, April, July and October, 30 days after quarter-end, and NCUA may assess civil money penalties for late filing. The solution keeps the due date and your internal deadlines in view, and escalates a hold left open past its deadline to the CFO and an uncertified report to the CEO three days before the due date.

How does it handle the portal's errors and warnings?

The Validation agent runs the portal's published errors and warnings and the import file schema test on the draft before anything is uploaded. Errors are fixed by a preparer and checked by a reviewer. Each warning gets an explanation that the Variance or Delinquency agent drafts from records, such as dealer agreements, committee minutes and the investment system's price file, and a person accepts, edits or rejects it with a reason code.

How does it explain a jump in delinquency on Schedule A?

The Delinquency agent ties Schedule A, Section 2 to the core's aging report and splits the change by dealer group, vintage, branch and credit tier. In the sample quarter it found that 312 loans, $9.7 million, from one dealer group's 2025 vintage made up 98% of the rise, and cited the dealer agreement and the credit committee minutes. Member-level detail opens only on drill, with a reason, masked.

Does it calculate the net worth ratio and the risk-based capital ratio?

Yes. The Capital agent computes net worth, the net worth ratio and, for a complex credit union, the risk-based capital ratio under Part 702, with every input opening to its account code and GL accounts. It shows the headroom to well capitalized and a what-if on a loss, which is never written to the report. The total assets election and the CCULR election are settings.

Does the AI file or certify the 5300?

No. The agents draft, tie, check and explain; they never post to the ledger, upload or certify. Every schedule, adjustment and explanation has a preparer and a different reviewer, the CFO approves with a signature, and the CEO certifies and uploads in the NCUA portal. Every step is recorded with who, what, when, why and the evidence.

How is member data protected?

Schedules, the memo and the checks show totals only. Member-level detail needs a reason and a role, shows masked member and loan numbers, and is logged. Every export masks member and loan numbers, and BSA case and SAR flags never appear in drill-downs, exports or member views.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements and documents, such as your chart of accounts and account-code mapping, your thresholds and a few past 5300 filings, and it goes live once every quality gate has passed. We will walk you through it on your own last quarter first.

See it on
your last 5300.

We'll run NCUA 5300 Call Report on your last quarter's trial balance, account mapping and filed 5300.