- Before
- Learns what the portal will warn about after the upload, then writes the explanations from memory, close to the deadline.
- Now
- Opens a memo with two holds, each traced and drafted from records; she asks the agent, decides, and signs the held schedule as reviewer.
One NCUA 5300 Call Report, from two holds to certified
Norrell Federal Credit Union, $6.8 billion in assets and 520,000 members, must file its September 30, 2026 5300 by October 30. It is Thursday, October 22, 9:40 a.m.: eight days left. Here is what happens next, screen by screen, in the working solution.
- 019:40 a.m., 8 days left
A one-page memo instead of 1,100 fields
Renee Calloway · Accounting ManagerThe agents have drafted the statements and Schedules A to I and written the CFO's memo: “The September 30 5300 is ready to sign except for two things.” Three short paragraphs give net worth of $722.1 million with a net worth ratio of 10.6%, a risk-based capital ratio of 11.8%, and loans 60 or more days delinquent at 1.16%. Two holds sit inline, each with Resolve and Ask the agent.
“Statements and Schedules A to I drafted, 0 errors, 2 warnings to explain.”
- 02One click
Every number opens to its 5300 line and the ledger
Memo agentRenee clicks $722.1 million. It opens to Schedule G, Section 2, line 8, Account 997, $722,104,316, and then to the September 30 trial balance: undivided earnings of $648,712,904 in account 3100 and reserves of $73,391,412 in accounts 3200 to 3260.
“The agents cite; people decide.”
- 03Hold 1
Indirect auto delinquency, traced to its cause
Delinquency agentThe portal will warn: indirect delinquency (041E over 618A) rose to 1.42% from 1.09%. The agent read the core aging report of 214,300 loans, tied Schedule A, Section 2 to it with no difference, and split the rise across 38 dealer groups and 6 vintages. The driver: 312 loans, $9.7 million, from Kestrel Motor Group's 2025 vintage, 98% of the $9.9 million rise.
Confidence 0.94, above the 0.85 threshold. Kestrel's 60+ rate is 6.5%; the other dealer groups run 0.8% to 1.1%.
- 04The evidence
The passage behind the finding
Delinquency agentEach piece of evidence opens to its highlighted passage in document imaging. Dealer Agreement DA-2025-014, Amendment 2, §4.3 widened credit tiers C and D to a loan-to-value ratio of up to 130% from February 10, 2025. The credit committee minutes of August 14, 2026 paused tier C and D applications from the dealer group.
- 05Her decision
She asks the agent, then accepts its explanation
Renee Calloway · Accounting ManagerRenee asks whether the pool is already in the allowance. The agent answers with a citation to the allowance memo: a $2.1 million qualitative adjustment for the 2025 pool. She accepts the drafted explanation, which signs Schedule A, Section 2 and updates the memo. Edit, and Reject with a reason code, were one click away.
“Of the $9.9 million increase, $9.7 million is 312 loans originated in 2025 through one dealer group under expanded credit tiers.”
- 06Hold 2
A top-side adjustment needs a different reviewer
Dana Whitlock · Senior AccountantDana posted TSA-26Q3-07, $1,840,000 between AFS debt securities (AS0067) and unrealized losses (EQ0009), because the ledger closed on September 29 prices. The Reconciliation agent matches it to the break to the dollar: $1,106,442,180 in the ledger against $1,104,602,180 in the investment accounting system. Dana cannot approve her own entry, so Renee approves the adjustment and the Variance agent's drafted explanation.
Total assets move from $6,814.2 million to $6,812.4 million; the net worth ratio stays 10.6%.
- 07Both holds resolved
The memo now reads ready to sign
Memo agentThe headline changes to “Ready to sign. Net worth ratio 10.6%. Risk-based capital ratio 11.8%.” All 11 applicable schedules are signed, both warnings are explained, and the memo offers one next step: send it to Thomas Achebe for approval. The Memo agent never says ready while a hold, an error or an unexplained warning remains.
- 08Before upload
The portal's checks, run before anything is uploaded
Validation agent1,618 checks run on the draft: 0 errors and 2 warnings, both explained. Three errors found earlier in the cycle were fixed on October 8 and 9, each with who fixed and who reviewed it. The import file, 5300-2026-09-30.xml, passes the published schema with 1,104 fields.
“Agents never upload or certify. Linda Faraday, the certifying official, uploads and certifies in the NCUA portal.”
- 09Due October 23
The CFO approves; the CEO certifies
Thomas Achebe · Chief Financial OfficerThomas sees the chain: prepared October 9 by Dana Whitlock and Luis Ortega, reviewed October 22 by Renee Calloway, with all 11 schedules, 7 adjustments and 2 explanations. He approves the 5300 with his signature, or returns it with a reason code. Linda Faraday, the CEO, then certifies in the NCUA portal from the checked package: 1,104 fields, 0 errors, 2 of 2 explanations.
8 days left before the October 30 due date.
- 10For the exam
One export for the examiners
Harold Ng · Supervisory Committee chairEvery action by people and agents is on the trail with who, what, when, why and the evidence. One export assembles the memo and approvals, the schedules with sources, the adjustments with maker and checker, the explanations, the check results and import file, and the agent runs with their versions, for NCUA examiners, the Supervisory Committee, internal audit or the external auditor.
Member and loan numbers are always masked; BSA case and SAR flags are always left out.