Mortgage Servicing Guideline Search demo
Ask what FHA, VA, Fannie, Freddie or USDA requires, in plain words, and get every investor's answer side by side, each with the paragraph it comes from. 1:13
What the demo shows
A guideline search solution for servicing staff that answers investor questions, cited.
One question answered for all five investors at once, in columns, each cited, with the differences highlighted and the rest collapsed. Pick a loan and only its investor's column stays; a team lead sends and approves the answer, and the agents flag every script that still says the old rule.
Transcript
- Mortgage Servicing Guideline Search answers each investor's servicing rules at once cited.
- The guides run thousands of pages.
- One FHA letter ran 243.
- Renee is on Marcus' line.
- After a 2025 partial claim, can she get a modification?
- One question goes to FHA, VA, Fannie, Freddie, and USDA at once.
- For say she could be evaluated now, FHA turns amber, not before March 2027.
- Where all five agree, rows merge into one band.
- Only the difference stands out.
- Pick Renee's loan. Only FHA stays, with her dates and Spanish wording.
- Priya sends the cited answer in seconds.
- No one applies Fannie's rule to FHA.
- Built on Botminds: agents, data, screens, and governance on one platform.
Transcribed from the film’s narration. Captions are on the player.