Meter Event Management demo
Separate the tamper and safety alarms from the noise. 1:14
What the demo shows
A workflow solution for AMI analysts that triages meter alarms and routes each to an action.
Six agents read every head-end alarm as it arrives, take out duplicates, momentary blips and planned work by rules a named person approved, fold what is left into incidents by feeder, fuse, premise, meter batch and collector, and route each to the team that acts: control room, field service, revenue protection, meter shop, water network, AMI network or customer care. The analyst sees the raw stream and the incidents it folded into on one screen; safety alarms are never taken out.
Transcript
- Meter Event Management triages every smart meter alarm for AMI analysts and routes it to an action.
- Meters flood the queue.
- 18,000 alarms by afternoon, mostly noise.
- At 612, a wall of last gasps.
- Replay it and 1860 last gasps fold into one card.
- Feeder F-12 outage, 1,860 meters.
- 448 are still off beyond one fuse.
- Agents placed every meter on the network and proposed the ticket before the first call.
- Noise is taken out by rules a named person approved.
- Safety alarms never are.
- A hot socket on Finnick Lane reached field service in two minutes.
- 18,000 alarms became 23 actions, each with its team and its evidence.
- Built on Botminds: agents, data, screens, and governance on one platform.
Transcribed from the film’s narration. Captions are on the player.