Loyalty Partner Billing Reconciliation demo
Reconciles partner accrual files with miles billed and settles disputes, for loyalty finance 1:33
What the demo shows
Reconciles partner accrual files with miles billed and settles disputes, for loyalty finance
A partner's monthly statement opens as a ladder: the partner's number at the top, the airline's number at the bottom, and one rung for each break between them, said in a plain sentence with its count, its amount, how sure the agents are and the file line, member record and contract clause one click away. Under the selected rung sit its lines; beside the ladder sit the drafted dispute, the member credits and a conversation with the agents. A File reader reads every daily file and statement; a Credit matcher ties each line to one member credit; a Duplicate finder catches stays credited twice from resends; a Terms and rate checker reads the agreement and amendments into a dated rate card and prices every line; a Verifier re-derives every break on its own; a Dispute and credit drafter drafts the notice, the evidence pack and the member credits and reads the partner's reply; a Close assistant proposes the accrual and the entry. When the agents are unsure they ask a named person instead of guessing, and for a recurring break they propose the rule that stops it. Loyalty finance asks about any line and approves, edits or rejects with a reason; partner relations sends; the Partner Accounting Manager co-signs above $25,000 and signs the close.
Transcript
- Loyalty Partner Billing Reconciliation ties partner statements to member credits for loyalty finance.
- Partners paid one U.S.
- carrier $6.2 billion in 2025.
- Statements still get sampled.
- Overnight, seven agents tied out August statements line by line and found $98,000.
- Halvorsen billed $612,000.
- The latter bridges it to ours, one sided break per rung.
- A resend credited 1,100 stays twice.
- Here are both records.
- Signature stays kept the July rate.
- The amendment says $14.
- A second agent re-derived every break and agrees.
- Unsure about Lisbon, the agent asks Jordan instead of guessing.
- Nora approves the $22,750 dispute with a reason.
- Every value cited, every decision signed, every step logged.
- Since March, $364,000 collected and missing miles in two days, not 41.
- Built on Botminds: agents, data, screens, and governance on one platform.
Transcribed from the film’s narration. Captions are on the player.