SystemLegal Operations & Litigation

Legal Matter Management

Matter management software where agents read the filings and keep every date, status, budget and reserve cited — and your lawyers sign

Every matter's status, dates, budget and reserve read from the filings, not retyped.

See one case, screen by screen ↓
demo7datesnew court dates from one amended order, each cited to its paragraph or rule — proposed nine minutes after the firm forwarded it
demo$27,000of repeat document review found in a firm's revised budget, cited to the July invoice line, before anyone approved it
target100%of reserve changes with cited reasoning and two signatures before the quarter closes
target2×matters held to budget, from about one in five today
In short

What is Legal Matter Management?

Software that keeps an in-house legal department's matters in one record: parties, court dates, outside firms, budgets, spend, status and reserves. Legal Matter Management adds seven agents that read the court orders, filings, letters and invoices themselves, so each matter's dates, status, budget forecast and reserve stay current and cited — and lawyers sign every decision.

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Updated

The problem

Why the matter record is always a little out of date

An in-house legal department carries hundreds of open matters, and their record is typed by hand. A paralegal re-keys court dates from e-filing emails, and when a docket control order is amended every dependent date has to be found and moved. A lawyer rewrites the status field from the firm's quarterly letter. The field has no source, and it ages from the day it is written.

Spend is compared with the phase budget in a spreadsheet, usually after the invoice arrives — after the money is spent. At month end legal ops emails every firm for unbilled work in progress. Each quarter the matter owner, the General Counsel and the Controller meet over a spreadsheet to set the ASC 450 reserve, and the reasoning lives in email. Then the GC's report to the audit committee is assembled by hand from the same status fields, and it can contradict the matter record.

typical1 in 5matterssent to outside counsel stays within its budget range
typical$162,000a yearthe average department spends on work that duplicates outside counsel's
Where a litigation matter's hours go each quarterestimated
By hand27 days
With the solution5.5 days
  • Re-keying court dates from notices and moving dependent dates4 → 0.5 d
  • Rewriting the status from filings, letters and firm reports6 → 1 d
  • Comparing spend with the phase budget and reviewing revised budgets5 → 1 d
  • Chasing firms for month-end accruals3 → 0.5 d
  • Writing up the reserve reasoning with legal and finance6 → 2 d
  • Assembling the matter's section of the GC's report3 → 0.5 d

Estimated split for one active litigation matter over a quarter, by hand and with the solution, in hours.

How it works

How a matter stays current

Seven specialist agents read orders, write the status, forecast spend and propose reserves; the GC and the Controller sign.

What comes in
Sources in5 sources · orders, filings, letters, invoices, firm reports
Agents at work
Intake agentanswer date, related matters
Then
Docket agentdates, order cited
Status agentevery sentence cited
Then
Budget agentwarns before overrun
Accrual agentmonth-end work in progress
Then
Reserve agentASC 450 proposal
Then
Report agentcross-checks every number
A person decides
General Counsel and Controllerapprove budgets and sign reserves
What comes out
Cited dossier
Dates on calendars
Signed reserves
One case, step by step

One court order, from the e-filing notice to signed reserves

Delgado v. Kestrel & Vane Industrial Products, Inc. is a product liability case in the District Court of Harris County, Texas: a warehouse worker crushed his right hand and forearm on an HL-40 hydraulic lift table and seeks over $1,000,000. On Tuesday evening the court's amended docket control order arrives. Here is what happens next, screen by screen, in the working solution.

  1. 01Wednesday morning

    A brief of what needs her, not a form to fill in

    Claire Donovan · Director of Litigation

    Claire's day starts with one screen. Overnight the agents read 23 new documents across 11 matters; the court moved the Delgado trial to February, and a budget change and a reserve change follow from it. Four things need her, each with its due date: the new Delgado dates, Baxter Lane's revised budget, four reserve proposals for the GC and the Controller, and a new petition served in Bexar County.

    “The court moved trial to 9 Feb 2027: accept 7 new dates. The docket agent read the order and cited each paragraph. One computed date falls on a Sunday and needs your call.”

  2. 02Last night, 18:31

    The agents on the matter report what they did

    Docket agent and status agent

    The Amended Docket Control Order came in at 18:05 and Elliot Brandt of Baxter Lane forwarded it at 18:22. At 18:31 the docket agent had read it, moved six dates and computed the pretrial disclosures from Rule 194.4. Two minutes later the status agent rewrote two sentences of the matter's status — every sentence cited, from 18 sources — and flagged that Baxter Lane's own Q3 status report still says trial is set for 2 November.

    “One needs you: 30 days before trial is Sun 10 Jan, so I propose Fri 8 Jan 2027.” — Docket agent

  3. 03One click

    Every sentence opens its source

    Claire Donovan · Director of Litigation

    Claire clicks the citation on the new trial date. The order opens at paragraph 1, signed Fri 9 Oct 2026, with the passage the agents used highlighted. She can open it in the matter's documents or copy the sentence with its citation into an email.

    “Trial is reset to February 9, 2027 at 9:00 a.m. The setting of November 2, 2026 is vacated.” — Amended Docket Control Order ¶ 1

  4. 04She asks back

    “Why is the 194.4 date a Friday?”

    Claire Donovan and the docket agent

    Claire types the question in the matter's thread. The docket agent answers: Rule 194.4 asks for pretrial disclosures at least 30 days before trial, which lands on Sun 10 Jan. Counting backwards, moving the date later could make it 29 days, so it proposed the business day before. Its confidence is 0.72 because the order does not set the date — below the 0.90 line, so a person decides. Claire confirms Fri 8 Jan.

    The docket agent never deletes a date, and any date below 0.90 confidence goes to a person.

  5. 05Signed

    Seven dates accepted, four calendars updated

    Claire Donovan · Director of Litigation

    Claire accepts the seven new dates with reason code “D1 · Dates match the order” and ticks “I have checked the new dates against the order”. The dates go to the calendars of Claire Donovan, Hana Takeda, Nora Pike and Elliot Brandt. The old dates stay in the record, with the order as their reason.

    Her typed name, the reason code and the time go on the audit trail.

  6. 0614 Oct, 06:10

    The overrun, seen before it is billed

    Budget agent

    The schedule moved, so the budget agent re-forecast. Baxter Lane has spent $452,400 of its $520,000 discovery (L300) budget — 87.0%, counting billed, in-review and unbilled work in progress — with six depositions still to take. At this matter's own $14,200 average per deposition, the phase finishes at $611,000: $91,000 over, crossing the budget around Fri 6 Nov. The burn-up shows Baxter Lane's spend against its budget, today marked and the forecast to completion, with each phase below it.

    Matter total: $813,200 of $1,476,000 across Baxter Lane, Marlow Reyes and Tessaract Engineering.

  7. 07Line by line

    A revised budget checked against what was already billed

    Budget agent · then Rafael Ortiz, General Counsel

    Baxter Lane's revised budget BR-2026-0412 asks +$182,000. The budget agent reviews every line. Line 4 asks $27,000 to re-review 41,000 documents — but the same 41,280 documents were reviewed and billed in July (invoice BL-2607-118, task L320). It recommends +$155,000, taking the budget to $1,395,000: +12.5%, over the 10% line, so the GC approves. Claire recommends it with reason code “B1 · Schedule changed by court order”; Rafael Ortiz approves, and Elliot Brandt is told why $27,000 was left out, with the July invoice line cited.

    “The schedule change does not reopen review.” The budget agent never approves or short-pays on its own.

  8. 0814 Oct, 06:20

    The quarter's reserve, proposed with its reasoning

    Reserve agent

    The reserve agent proposes raising Delgado's reserve from $1,500,000 to $2,250,000 (+$750,000): the low end of Baxter Lane's probable range of $2.25M to $4.0M, because no amount in the range is a better estimate. Each input is cited — the firm's Q3 assessment, the expert's finding that units built before March 2023 had no pinch-point label while the plaintiff's was built in November 2022, a $2,612,400 life-care plan and a $6,500,000 demand. Up to $1,750,000 above the accrual goes to the disclosure note.

    “Checked by the report agent: every figure matches its source; the change is below $1,000,000, so the CFO's signature is not needed.”

  9. 09Two signatures

    The GC signs, the Controller co-signs and books

    Rafael Ortiz · General Counsel, then Anika Sorensen · Corporate Controller

    Rafael signs the classification and the amount. Only then can Anika co-sign: the screen shows the GC's signature, the $2,250,000 accrual and the journal line — Dr 6430 Litigation loss, Cr 2160 Accrued litigation — with reason code “R1 · New evidence on liability”. Across the four Q3 proposals, total litigation reserves move from $18.40M to $19.18M, due for sign-off by Fri 23 Oct, ahead of the 10-Q due Mon 9 Nov.

    “I agree the amount and the classification for the Q3 financial statements.”

  10. 10Audit committee

    A report the GC can stand behind

    Report agent · for Rafael Ortiz

    The report agent drafted the GC's Q3 litigation report for the audit committee meeting on Wed 28 Oct: portfolio, reserves, the Delgado matter, outside counsel spend and settlements. Fourteen sentences, all cited; 23 of 23 numbers cross-checked against the other agents' records. It waits on the Controller's co-signatures and can be regenerated after today's decisions. It goes to Rafael to send — the agent never sends a report.

    “Privileged and confidential: prepared at the direction of counsel for the Audit Committee.”

Who it’s for

Built for everyone who answers for a matter.

The same matter, seen by four of the people who carry it — what the quarter looked like, and what it looks like now.

CD
Claire DonovanDirector of Litigation · 64 litigation matters
Director of Litigation
Before
“I don't want another field to fill in. I want the record to be right, and to know why it says what it says.”
Now
Opens a dossier the agents keep current, every sentence cited; she confirms the close calls and signs the dates.
RO
Rafael OrtizGeneral Counsel · approves budget increases over 10% or $100,000, signs every reserve
General Counsel
Before
“If I tell the audit committee a number, I need to be able to point to the page it came from.”
Now
Approves a revised budget already checked line by line, signs reserves with the reasoning cited, and sends a report whose numbers agree.
AS
Anika SorensenCorporate Controller · co-signs every reserve change
Corporate Controller
Before
“Give me the reasoning in writing before the quarter closes, not after.”
Now
Co-signs each reserve with the GC's signature, the accrual and the journal line in front of her, and the contingency note drafted from it.
ML
Marcus LeungLegal Operations & Finance Partner · budgets, accruals, firm scorecards
Legal Operations & Finance Partner
Before
“Every month I'm chasing 38 firms for a number they could have told me last week.”
Now
Sees each firm's burn-up against its phase budget and the forecast to completion, and gets month-end accruals collected and estimated for him.
Built on the engine

7 agents. Each with one job, and hard limits.

Seven specialist agents read orders, write the status, forecast spend and propose reserves; the GC and the Controller sign.

Intake agent

Reads served petitions, demand letters and subpoenas, and proposes the matter record with every field cited. Computes the answer date under the court's rule and shows the working, finds related matters, checks conflicts, and proposes the firm, a budget template and a legal hold request.

  • Never opens a matter or engages a firm without a signature
  • Every field cites its passage
Docket agent

Reads e-filing notices, orders and firm emails; moves dates with the order paragraph cited; computes dependent dates across weekends and holidays; and pushes accepted dates to calendars.

  • Never deletes a date — old dates are kept with their reason
  • Below 0.90 confidence, a person confirms
Status agent

Writes each matter's status from its filings, orders, correspondence and the firm's reports, every sentence cited, and flags where a firm's report contradicts the court record.

  • States facts, never outcomes — strategy is counsel's
  • Privileged text never reaches business viewers
Budget agent

Forecasts each phase at completion from the matter's own unit costs and its court schedule, warns before an overrun, and reviews revised budgets line by line against what was already billed.

  • Never approves or rejects a budget
  • Never short-pays an invoice
Accrual agent

Asks each firm for month-end unbilled work in progress, estimates for firms that don't answer from their history, and prepares the journal file for finance.

  • Never posts to the ledger — finance imports
  • Estimates are labelled as estimates
Reserve agent

Proposes each quarter's ASC 450 classification, accrual and reasonably possible range per matter, citing the firm's assessment, demands, expert reports and rulings, and drafts the contingency note and the journal line.

  • Never books a reserve — the GC and the Controller sign, and the CFO above $1,000,000
  • Never shares a reserve with a firm
Report agent

Drafts the GC's portfolio and audit committee reports and cross-checks every number against the other agents' records before a person sees it.

  • Never sends a report — the GC sends
  • Uncited text cannot be published
General Counsel and Controller

Sign every budget increase and reserve. The agents propose; a named person decides.

Ask in plain words

Ask the agents on any matter, in plain words

Every matter, the Today brief, the deadlines, the reserves and the reports have a place to ask or instruct the agents. Answers cite their sources, and any action they offer waits for a person to confirm it.

Why is the 194.4 date a Friday?

Rule 194.4 asks for pretrial disclosures at least 30 days before trial. 30 days before Tue 9 Feb 2027 is Sun 10 Jan. When a deadline is counted backwards and lands on a weekend, moving it later could make it 29 days, so I proposed the business day before. My confidence is 0.72 because the order does not set the date.

What drives the overrun?

Three things: six depositions still to take at this matter's average of $14,200 ($85,200); expert discovery now that our designations move to 11 Dec ($41,600); and supplemental written discovery and a motion to compel ($31,800). That is $158,600 of work against $67,600 left in the phase: $91,000 over.

Why the low end, not the midpoint?

ASC 450-20-30-1: when a range is estimable and no amount in it is a better estimate, the minimum is accrued. Baxter Lane's Q3 assessment gives $2.25M to $4.0M and says no point is more likely. If counsel names a better estimate, I re-propose at that figure. The $1.75M above the accrual goes into the disclosure note, not the books.

What is our total HL-40 exposure?

Two open claims. Delgado: proposed reserve $2.25M, up to $1.75M more reasonably possible. Harlow: pleads $250,000 or less, and no reserve is set until counsel assesses it. Both units were built before the label change. 3,180 such units shipped, so a product-safety review is worth asking for.

Every screen

The working solution, as it ships.

13 screens from the working solution, on its sample data. Pick one to see it large.

TodayThe morning brief: open matters, court dates in 30 days, matters forecast to overrun, the quarter's reserve change, what needs the Director of Litigation and what the agents did overnight.
The matter dossierA cited status, the court dates to trial with moved dates struck through, and the agents on the matter reporting what they did and what needs a decision.
Every sentence to its sourceA citation opens the order at the paragraph the agents read, the passage highlighted, ready to copy with its citation.
Ask the agentsA question asked in the matter's thread, answered by the docket agent with the rule and the order cited, and one action to confirm.
Accept the new datesThe order, the calendars it updates and the old dates kept, with a reason code, a check and the signer's typed name.
Spend against budget, by firmEach firm's burn-up against its phase budget, today's mark and the forecast to completion, with spend by UTBMS phase.
Revised budget, line by lineWhat the firm asks and what the agent recommends on each line, the repeat work found, who decides, and what the firm will be told.
Quarterly reservesEach ASC 450 proposal with its classification, accrual, reasonably possible range, cited reasoning and the report agent's check.
The Controller co-signsThe GC's signature, the accrual and the journal line in front of the Controller, with a reason code and an attestation for the financial statements.
DeadlinesEvery court date across matters; the dates one order moved, old to new, each with its paragraph; and what still needs a person.
IntakeA served petition read into a proposed matter, every field cited, the answer date with its rule, related matters and the conflicts check.
The audit committee reportThe GC's quarterly litigation report, every sentence cited and every number cross-checked, ready for the GC to send.
Rules and thresholdsBudget warnings, approval limits, reserve signers, confidence lines and status rules — versioned and approved by the GC.
Governance

Built for privilege and the audit: cited, signed, on the record.

Agents propose, people signThe matter owner accepts dates and opens matters; the General Counsel approves budget increases above 10% or $100,000 and signs every reserve; the Controller co-signs, and the CFO signs a reserve change above $1,000,000. Each signature carries a reason code and a typed name.
Every statement cites its sourceEach status sentence, court date, forecast and reserve input links to the passage it came from. Uncited text cannot be published to a report, and the report agent cross-checks every number before a person sees it.
Privilege kept where it belongsStatus and reserves are marked privileged and confidential. Business viewers see only a non-privileged summary, and outside counsel see only their own matters in the firm portal — never a reserve or another firm's work.
No date is lostThe docket agent never deletes a date: an old date stays in the record with the order that moved it. A date below 0.90 confidence, or a notice it cannot read, goes to a person.
Your thresholds, versionedWarning levels, approval limits, signers and confidence lines are rules with a version number. A change makes a new version that the General Counsel approves before it applies.
Every action on the audit trailEvery action by a person or an agent is recorded with the matter, the evidence and a hash, and can be searched, filtered by actor and exported as CSV.
Configuration

Your thresholds and sign-off rules

The thresholds the agents work to are settings. Each change makes a new version that the General Counsel approves before it applies.

SettingDefaultChoose from
Warn when a phase reaches80% of budget, or a forecast over 100%Change the level · turn off
GC approves budget increases above10% or $100,000Change the percentage or amount
Reserve changes are signed byGC + Controller; also the CFO above $1,000,000Change the signers or the CFO line
A person confirms a date when confidence is below0.90Change the confidence line
A status is stale after14 days; the firm is askedChange the days · turn off
Month-end accrual requests go out3 business days before month end; estimate after 2 moreChange the timing
Firm status reports requiredMonthly, for litigation over $500,000Change the frequency or the threshold
Docket agent may accept dates on its ownOffOn at confidence 0.99 or more, for dates unchanged by an order · Off
Connections

Works with the systems a legal department already runs

Court e-filing noticesorders and notices forwarded by firms and received directly, state and federal courts
Matter mailboxMicrosoft 365: firm emails, letters, demands and status reports
eBillingLEDES 1998B invoices from every firm, UTBMS phase and task codes
General ledgerthe accrual and reserve journal file to finance, in its accounts
Outlook calendarsaccepted court dates pushed to the matter team and outside counsel
Document management and legal holdmatter documents mirrored; hold requests and custodian status at intake
What it changes

The difference, in numbers.

Every figure is labelled: a target the solution is built to, an estimate, a typical published result, or a proven one.

target
100%
of reserve changes carry cited reasoning and two signatures before the quarter closes
4 of 4 Q3 proposals cited
GC signs, Controller co-signs
target
2×
matters held to budget; today only one in five stays in range (Gartner 2025)
Today1 in 5 in budget
With agents2 in 5, the target
target
Sameday
every court date updated and cited when the order lands

“demo” = seen in the working solution, on its sample data · “target” = the design goal, measured in the live solution · “estimated” = our estimate · “typical” = published figures (Gartner survey, 17 Dec 2025 — only about 1 in 5 matters sent to outside counsel stays within its budget range, and the average department spends $162,000 a year on work that duplicates outside counsel's; ASC 450-20 on accrual and disclosure of loss contingencies). People, companies, firms, products, cause numbers and invoices named on this page are fictional — characters and sample data in the working solution; the courts and rules are real and used only as the setting.

Questions

What general counsel and legal operations ask us.

What is matter management software?

Software that keeps an in-house legal department's matters in one record: parties, court dates, outside firms, budgets, spend, status and reserves. Legal Matter Management adds seven agents that read the court orders, filings, letters and invoices themselves, so each matter's dates, status, budget forecast and reserve stay current and cited — and lawyers sign every decision.

How does it keep court dates current when an order is signed?

The docket agent reads e-filing notices and orders as they arrive, moves each date with the order paragraph cited and computes dependent dates under the court's rules. A date it is less than 0.90 sure of goes to the matter owner with its reasoning. Once accepted, the dates go to the team's calendars, and old dates stay in the record.

Can we see where each sentence of a matter's status comes from?

Yes. The status agent writes the status from the filings, orders, correspondence and the firm's reports, and every sentence carries a citation that opens the source passage. Where a firm's report contradicts the court record, it flags it and one click asks the firm to correct it.

Can it warn before outside counsel overruns a budget?

Yes. The budget agent forecasts each UTBMS phase at completion from the matter's own unit costs and its court schedule, counting billed, in-review and unbilled work. It warns before the overrun, and checks a firm's revised budget line by line against what was already billed.

Does it handle ASC 450 litigation reserves?

The reserve agent proposes each quarter's classification, accrual and reasonably possible range per matter, citing the firm's assessment, demands, expert reports and rulings, and drafts the contingency note and the journal line. It never books a reserve: the General Counsel signs, the Controller co-signs, and the CFO signs above $1,000,000.

What do outside counsel and business colleagues see?

Outside counsel see only their own matters in the firm portal, where they send status, revised budgets and accruals and answer the agents' questions — never a reserve. Business viewers see a non-privileged summary; the privileged status, the reserve and the firm's assessment are not shown to them.

Do lawyers stay in control?

Yes. The agents state facts and propose; strategy and outcomes are counsel's. The matter owner accepts dates and opens matters, the GC approves budget increases above the threshold and signs reserves, the Controller co-signs, and every action is on the audit trail.

How long does it take to go live?

The Agentic Solution Engine builds and deploys it from your requirements and documents — your outside counsel guidelines, budget templates, reserve policy and a sample of your matters — and it goes live once every quality gate has passed. We will walk you through it on your own matters first.

See it on
your matters.

We'll run Legal Matter Management on a sample of your own matters, court orders and outside counsel invoices.