Installed Base Reconciliation and PM Scheduling demo
Shipments, installs, service orders and trade-ins settled serial by serial, so a pump missing from the contract's schedule still gets its maintenance visit. 1:29
What the demo shows
An installed base tool for device service teams: every serial placed from its records.
Agents read every shipment, install, service order, transfer and trade-in for the account, match them to serials exactly, and place each serial under a written rule for which record wins. Real conflicts go to the installed base analyst with every record that disagrees; she opens them and decides. The service operations manager opens a sample and signs the base. Then the PM Planner lists PM due by contract, including units serviced on no contract, and the Amendment Drafter drafts the contract change. Agents never read a service order's problem description, and never decide, sign or send.
Transcript
- Installed Base Reconciliation and PM Scheduling places each serial by record, for service teams.
- VA's own audit found a third of its equipment off record.
- A written rule settles 177; 37 go to the analyst.
- At Elderbank Hospital, eleven retired pumps turn up, unplanned since 2024.
- She reads all 25 service orders since the transfer, then the amendment that retired them.
- Then the trade-in memo; she confirms the move as herself.
- The service operations manager reads a random sample of 22 rule changes on one sheet, enough to catch a ten percent error rate nine times in ten.
- He opens the Elderbank Hospital decision, then signs as himself.
- The PM list now leads with those eleven pumps, and contracts gets a drafted amendment.
- 1,817 serials rebuilt; 13 found on no contract.
- Built on Botminds: agents, data, screens and governance on one platform.
The narration as written for the film. Captions are on the player.